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Android app won't load

Solved!

Android app won't load

Spotify on my android will not load. Hasn't for about a week and I have uninstalled it and re-installed it a few times. PLEASE fix it! Don't want to continue t pay if I cannot use.

 

[EDIT- Moved to Android section and changed subject]

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Accepted Solutions
Marked as solution

Hi trinka1

 

It sounds like you may be experiencing an issue that we've recently resolved.

 

Carry out the following steps and you should be all set:

 

1. Go to Spotify in your device's app management. Depending on your device, this can be found in: 
Settings > Apps > Spotify, or 
Settings > Applications > Manage Applications > Spotify 
2. Press "Clear data" and then "Uninstall" 
3. Install Spotify once again through Google Play
 
Let us know if you're still having trouble after this.
___

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Did I solve your problem? Click 'Accept As Solution' to help others find the answer!

Need Spotify help on Twitter? Head to @SpotifyCares

View solution in original post

6 Replies
Marked as solution

Hi trinka1

 

It sounds like you may be experiencing an issue that we've recently resolved.

 

Carry out the following steps and you should be all set:

 

1. Go to Spotify in your device's app management. Depending on your device, this can be found in: 
Settings > Apps > Spotify, or 
Settings > Applications > Manage Applications > Spotify 
2. Press "Clear data" and then "Uninstall" 
3. Install Spotify once again through Google Play
 
Let us know if you're still having trouble after this.
___

New to the Community? Check out the Community newbie tips

Did I solve your problem? Click 'Accept As Solution' to help others find the answer!

Need Spotify help on Twitter? Head to @SpotifyCares

I have the same problem!!! my android app won't load!!

Plz Fix!!!!!!!!!!!!!!!

I Have Premium ACC and i can't use OMG!


@MarcusVKS wrote:

I have the same problem!!! my android app won't load!!

Plz Fix!!!!!!!!!!!!!!!

I Have Premium ACC and i can't use OMG!


Please read the guide linked below for details on the most common issues and how to fix them. Usually a clean install is the first step to take and resolves most of the usual issues; the guide details the steps to take to ensure a full 'clean installation' is achieved - This includes checking redundant folders and a REBOOT!

[COMPLETE GUIDE] How to fix most Android issues


Please use the search feature before posting a problem/bug/idea.
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     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

I adheared to the guide and still I have no Spotify

I uninstalled it, re installed, signed in, but it keeps kicking out back to the main screen of my phone.

My phone did an update today and now it won't load at all and I listen to mine everyday at work. Ik there are stuff that happen but I an not happy at all right now

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