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two different options. as mentioned above, try a manual update of the android os:
-settings
-about device
-system update
if that doesn't help, this should be a link to download the old android version of spotify. uninstall spotify, then donload this one.
https://d1clcicqv97n4s.cloudfront.net/android/s5/SpotifyAndroid.apk
let me know if this works!
Hi there,
Welcome at the Spotify Community!
I would suggest you to reinstall Spotify on your Android device.
To reinstall Spotify on Android, please follow all the steps correctly as given in this topic.
Please let me know if Spotify still doesn't open after reinstallation.
Hi, I'm having the same issue. Spotify has just suddenly stoped working, when i try to open the app i get a black screen for a few seconds and then it closes. I've tried clearing the cache and data, uninstalling the app and taking out the SD card and still the same issue. I haven't done any updates to my phone in the last 24 hours, its an android (galaxy s5) please help as this is extremely frustrating.
Thanks!
Spotify developers are working on it.
Can You all write down Your information so I can help the developers solve this problem:
- Version of Spotify
- Current version of Android
- Brand/Model of device
- Date it started happening
- Country
Thank you!
Bets regards,
Camillo
It had the same problem. Tried to uninstall but when I log back the app crashes.
- Version of Spotify
3.8.0.800
- Current version of Android
5.0
- Brand/Model of device
Samsung Galaxy S5
- Date it started happening
06-Oct-15 at 7 am (GMT -7)
- Country
Canada