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Cannot "View Artist, View Album, Go to Song Radio"

Cannot "View Artist, View Album, Go to Song Radio"

Plan

Verizon

Country

 USA

Device

Samsung Galaxy S9+

Operating System

Android Oreo

 

My Question or Issue

 I'm having issues with viewing artists, the albums, and go to song radio. I've seen another post about how the device may be in 'Offline' mode, but this is not the case. I do keep getting those random Spotify 'Please update your device messages' (despite already being at Android 8.0). I do have these songs downloaded through Premium.

 

Thanks!

Reply
1 Reply

Hey @AznBigK, welcome to the Community!

 

Sorry to hear you're having trouble with this. We'll be glad to help though 🙂

 

Is this happening while you're connected to WiFi or mobile network? Try a different network to see if the issue persists.

 

Let us know if that helps 🙂

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