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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Evimori

Visitor

381557 Views

542 replies

34 likes

Account
Free
  • 381557 Views
  • 542 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7758 Views

0 replies

7 likes

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Superuser Contribution Spotify keeps crashing on smasung s8plus

Hi all I recently left Google play music to join Spotify I really wish I hadn't as I'm having nothing but problems. First of all the phone I have is a Samsung s8plus. I have allowed all permissions reinstalled the app cleared the cache etc. The first...

Casual Listener

Hi all   I recently left Google play music to join Spotify I really wish I hadn't as I'm having nothing but problems. First of all the phone I have is a Samsung s8plus. I have allowed all perm...

camillo75

Community Legend

1467 Views

5 replies

0 likes

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  • 5 replies
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Spotify stops playing while Endomondo being used

Spotify stops playing while Endomondo is being used. It stops only one time per training, does not crash just stops. If I push PLAY again, it continues to play with no problems until next training. Found an old issue in this community, describing sim...

Casual Listener

Spotify stops playing while Endomondo is being used. It stops only one time per training, does not crash just stops. If I push PLAY again, it continues to play with no problems until next training. ...

407 Views

0 replies

0 likes

  • 407 Views
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Superuser Contribution Spotify Samsung IconX and Garmin sport watch

My Question or IssueIs it possible to download offline music to Samsung IconX earbuds and/or any of Garmin sports watches? I run a lot and carry smartphone is not something I need.I saw similar subjects, but closed now with no updates since.

Newbie

  My Question or Issue Is it possible to download offline music to Samsung IconX earbuds and/or any of Garmin sports watches? I run a lot and carry smartphone is not something I need. I ...

TomLegend

Spotify Legend

762 Views

1 replies

2 likes

  • 762 Views
  • 1 replies
  • 2 likes

Superuser Contribution No internet connection?

PlanPremiumCountryBelgiumDeviceOne Plus 5Operating SystemAndroid 8.1.0 My Question or IssueSince 3 days now, Spotify pretends I have "no connection to internet" while all other applications wel have access (Spotify offline listennig is not affected)....

Newbie

Plan Premium Country Belgium Device One Plus 5 Operating System Android 8.1.0   My Question or Issue Since 3 days now, Spotify pretends I have "no connection to internet" while all oth...

TomLegend

Spotify Legend

623 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Forward a song doesn't work. Song start from beginning.

PlanPremiumCountry Switzerland, but logged in via Facebook.which results in a strange behavior, as I would have an American account.DeviceHTC 12+Operating SystemAndroid Oreo Issue Can't forward a song. It's start from begin again instead of forwardin...

Casual Listener

Plan Premium Country  Switzerland, but logged in via Facebook.which results in a strange behavior, as I would have an American account. Device HTC 12+ Operating System Android Oreo ...

TomLegend

Spotify Legend

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Help about liking an album

When i like an album its automatically likes all the songs in it, but it's not appear in my favorite songs, i'm using free version on android

Casual Listener

When i like an album its automatically likes all the songs in it, but it's not appear in my favorite songs, i'm using free version on android

Jose_M

Spotify Star

2098 Views

3 replies

1 likes

  • 2098 Views
  • 3 replies
  • 1 likes

Superuser Contribution Music stops or volume goes down when listening on background

PlanFree/PremiumCountry France DeviceHuawei P10 liteOperating SystemAndroid My Question or IssueHello,I have a problem with the app when I go on internet in the same time. The music stops if there is a video on the internet tab even if I don't watch ...

Newbie

Plan Free/Premium Country  France  Device Huawei P10 lite Operating System Android    My Question or Issue Hello, I have a problem with the app when I go on internet in...

TomLegend

Spotify Legend

819 Views

1 replies

0 likes

Android
music stops
volume bug
  • 819 Views
  • 1 replies
  • 0 likes

Superuser Contribution (Android)Now playing notification vanishing while playing songs

PlanPremiumCountry BrazilDeviceSamsung Galaxy Note 8Operating SystemAndroid Oreo My Question or Issue After a while listening to my songs, the now playing notification vanishes, but the song keeps playing, I open the app again and it shows me as if I...

Newbie

Plan Premium Country  Brazil Device Samsung Galaxy Note 8 Operating System Android Oreo   My Question or Issue  After a while listening to my songs, the now playing noti...

TomLegend

Spotify Legend

796 Views

1 replies

1 likes

Android
Now playing
pop up
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  • 1 replies
  • 1 likes

Speed up android

I don't understand, why it takes minues to open a playlist. And often it's failing.Koomoot, Google Maps, OsmAnd, TomTom... are able to handle data of hundreds of gigabytes. But it seems Spotify is not able to open a synchronized playlist of twenty so...

Roadie

I don't understand, why it takes minues to open a playlist. And often it's failing. Koomoot, Google Maps, OsmAnd, TomTom... are able to handle data of hundreds of gigabytes. But it seems Spotify is ...

Kalmora

Roadie

619 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

No "see all albums" button for CHVRCHES

PlanPremiumCountryUSDeviceSamsung Galaxy 8 My Question or IssueThere is no "see all albums" option for CHVRCHES on both my spotify app and web player.

Regular

Plan Premium Country US Device Samsung Galaxy 8   My Question or Issue There is no "see all albums" option for CHVRCHES on both my spotify app and web player.  

songassistant

Composer

680 Views

3 replies

0 likes

  • 680 Views
  • 3 replies
  • 0 likes

Músicas

Eu salvo as músicas mas elas só aparecem em Playlist, as mais antigas então em "Músicas" mas as que baixei agora não..

Newbie

Eu salvo as músicas mas elas só aparecem em Playlist, as mais antigas então em "Músicas" mas as que baixei agora não..

Bittencourt

Spotify Star

431 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Notification Missing

Hi, I've noticed that sometimes when i'm using Spotify, the notification that shows which music is being played disapears from the status bar. I no longer get the status of the app and the controls from the lock screen are missing too. This usualy ha...

Newbie

Hi,    I've noticed that sometimes when i'm using Spotify, the notification that shows which music is being played disapears from the status bar. I no longer get the status of the app and...

manicdan

Newbie

1827 Views

5 replies

3 likes

Android
bug
  • 1827 Views
  • 5 replies
  • 3 likes

Whenever I select a song from search, it will start playing the radio instead of the song

PlanPremiumCountry NetherlandsDeviceNokia 6.1Operating SystemAndroidOreo My Question or IssueWhenever I select a song from search, it will start playing the radio instead of the song. If I go to the album and press the song there, it will start playi...

Newbie

  Plan Premium Country  Netherlands Device Nokia 6.1 Operating System AndroidOreo   My Question or Issue Whenever I select a song from search, it will start playing the radi...

440 Views

0 replies

0 likes

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App does not work correctly on Samsung S8

PlanPremiumCountry Samsung S8Operating SystemAndroid Oreo My app does not change display with the changing song, it displays the play icon even when the track is playing or will continue to display the pause icon when it shouldn't. It doesn't properl...

Newbie

Plan Premium Country  Samsung S8 Operating System Android Oreo   My app does not change display with the changing song, it displays the play icon even when the track is playing or wi...

411 Views

0 replies

1 likes

  • 411 Views
  • 0 replies
  • 1 likes

Solved!! Previews

I have just upgraded my android phone and tried to start another premium profile. What is going on with this software! PlanFree CountryUK Operating SystemAndroid My Question or Issue Problems Won't let me listen to full songs. The lay out has changed...

Casual Listener

I have just upgraded my android phone and tried to start another premium profile.      What is going on with this software!            Plan Free...

AnnieA

Casual Listener

825 Views

2 replies

0 likes

preview
  • 825 Views
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Can't shuffle local songs on mobile

PlanPremiumCountry SwedenDeviceSamsung galaxy 5 neoOperating SystemAndroid My Question or Issuescreenshot I have local files on my computer that I've synced to my phone. I used to be able to play them just fine. Now the local songs are greyed out and...

Newbie

Plan Premium Country  Sweden Device Samsung galaxy 5 neo Operating System Android   My Question or Issue screenshot  I have local files on my computer that I've synced to ...

445 Views

0 replies

0 likes

  • 445 Views
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  • 0 likes

Bugs and Issues

PlanPremiumCountry IrelandDeviceSamsung Note 8Operating SystemAndroid 8.0.0 Having serious issues with spotify Android lately including the following, please can you provide a working update:Notification controls disappeared from lockscreen – forcing...

Newbie

Plan Premium Country  Ireland Device Samsung Note 8 Operating System Android 8.0.0   Having serious issues with spotify Android lately including the following, please can you provi...

AeroZ

Composer

3418 Views

1 replies

2 likes

  • 3418 Views
  • 1 replies
  • 2 likes