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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375593 Views

541 replies

34 likes

Account
Free
  • 375593 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7533 Views

0 replies

7 likes

  • 7533 Views
  • 0 replies
  • 7 likes

Bluetooth Disconnection Doesn't Pause Music

PlanPremiumCountry AustraliaDevice(OnePlus 6 256GB)Operating System(Android 8.1.0.) My Question or Issue I listen to Spotify almost solely in my car and for years when I've turned my car off (ending the Bluetooth connection) Spotify has paused, and r...

Newbie

Plan Premium Country  Australia Device (OnePlus 6 256GB) Operating System (Android 8.1.0.)   My Question or Issue   I listen to Spotify almost solely in my car and for years...

forcedrevival

Gig Goer

1502 Views

1 replies

0 likes

  • 1502 Views
  • 1 replies
  • 0 likes

Cannot search for songs on cellular

PlanPremium Country US DeviceSamsung Galaxy 8 Operating SystemAndroid Version 8.0.0 (Oreo) My Question or Issue I cannot search for music over the cellular network. It says to go online. I want to search over the celluar network. I've attached my set...

Newbie

Plan Premium   Country  US   Device Samsung Galaxy 8   Operating System Android Version 8.0.0 (Oreo)   My Question or Issue  I cannot search for music over ...

Billy-J

Spotify Star

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Unable of filter playlist on android

PlanPremiumCountry AmericaDeviceSamsung Galaxy 8Operating SAndroid 8 My Question or Issue I am able to serch my playlist on android which brings up all songs containing whatever im looking for but im unable to filter so the serched songs play within ...

Newbie

Plan Premium Country  America Device Samsung Galaxy 8 Operating S Android 8    My Question or Issue  I am able to serch my playlist on android which brings up all songs ...

YahTehgz

Composer

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

I paid premium but it isn't working

I already paid my premium subscription and the app says that i have 29 days before go online but it gives me the option "go premium" too, what do i have to do?

Newbie

I already paid my premium subscription and the app says that i have 29 days before go online but it gives me the option "go premium" too, what do i have to do?  

Luke

Community Legend

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Android design problem

PlanPremiumCountry TurkeyDevice(General mobile gm8)Operating System(Android Oreo 8.1) My Question or Issue Gm8 android navigation keys on android oreo 8.1 on the top extra section There is a gap. If you fix it, I'm happy.

Regular

Plan Premium Country  Turkey Device (General mobile gm8) Operating System (Android Oreo 8.1)   My Question or Issue  Gm8 android navigation keys on android oreo 8.1 on t...

AtaolArslan

Regular

1062 Views

5 replies

0 likes

  • 1062 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify keeps crashing on smasung s8plus

Hi all I recently left Google play music to join Spotify I really wish I hadn't as I'm having nothing but problems. First of all the phone I have is a Samsung s8plus. I have allowed all permissions reinstalled the app cleared the cache etc. The first...

Casual Listener

Hi all   I recently left Google play music to join Spotify I really wish I hadn't as I'm having nothing but problems. First of all the phone I have is a Samsung s8plus. I have allowed all perm...

camillo75

Community Legend

1449 Views

5 replies

0 likes

  • 1449 Views
  • 5 replies
  • 0 likes

Spotify stops playing while Endomondo being used

Spotify stops playing while Endomondo is being used. It stops only one time per training, does not crash just stops. If I push PLAY again, it continues to play with no problems until next training. Found an old issue in this community, describing sim...

Casual Listener

Spotify stops playing while Endomondo is being used. It stops only one time per training, does not crash just stops. If I push PLAY again, it continues to play with no problems until next training. ...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Samsung IconX and Garmin sport watch

My Question or IssueIs it possible to download offline music to Samsung IconX earbuds and/or any of Garmin sports watches? I run a lot and carry smartphone is not something I need.I saw similar subjects, but closed now with no updates since.

Newbie

  My Question or Issue Is it possible to download offline music to Samsung IconX earbuds and/or any of Garmin sports watches? I run a lot and carry smartphone is not something I need. I ...

TomLegend

Spotify Legend

752 Views

1 replies

2 likes

  • 752 Views
  • 1 replies
  • 2 likes

Superuser Contribution No internet connection?

PlanPremiumCountryBelgiumDeviceOne Plus 5Operating SystemAndroid 8.1.0 My Question or IssueSince 3 days now, Spotify pretends I have "no connection to internet" while all other applications wel have access (Spotify offline listennig is not affected)....

Newbie

Plan Premium Country Belgium Device One Plus 5 Operating System Android 8.1.0   My Question or Issue Since 3 days now, Spotify pretends I have "no connection to internet" while all oth...

TomLegend

Spotify Legend

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
  • 0 likes

Superuser Contribution Forward a song doesn't work. Song start from beginning.

PlanPremiumCountry Switzerland, but logged in via Facebook.which results in a strange behavior, as I would have an American account.DeviceHTC 12+Operating SystemAndroid Oreo Issue Can't forward a song. It's start from begin again instead of forwardin...

Casual Listener

Plan Premium Country  Switzerland, but logged in via Facebook.which results in a strange behavior, as I would have an American account. Device HTC 12+ Operating System Android Oreo ...

TomLegend

Spotify Legend

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Help about liking an album

When i like an album its automatically likes all the songs in it, but it's not appear in my favorite songs, i'm using free version on android

Casual Listener

When i like an album its automatically likes all the songs in it, but it's not appear in my favorite songs, i'm using free version on android

Jose_M

Spotify Star

2090 Views

3 replies

1 likes

  • 2090 Views
  • 3 replies
  • 1 likes

Superuser Contribution Music stops or volume goes down when listening on background

PlanFree/PremiumCountry France DeviceHuawei P10 liteOperating SystemAndroid My Question or IssueHello,I have a problem with the app when I go on internet in the same time. The music stops if there is a video on the internet tab even if I don't watch ...

Newbie

Plan Free/Premium Country  France  Device Huawei P10 lite Operating System Android    My Question or Issue Hello, I have a problem with the app when I go on internet in...

TomLegend

Spotify Legend

815 Views

1 replies

0 likes

Android
music stops
volume bug
  • 815 Views
  • 1 replies
  • 0 likes

Superuser Contribution (Android)Now playing notification vanishing while playing songs

PlanPremiumCountry BrazilDeviceSamsung Galaxy Note 8Operating SystemAndroid Oreo My Question or Issue After a while listening to my songs, the now playing notification vanishes, but the song keeps playing, I open the app again and it shows me as if I...

Newbie

Plan Premium Country  Brazil Device Samsung Galaxy Note 8 Operating System Android Oreo   My Question or Issue  After a while listening to my songs, the now playing noti...

TomLegend

Spotify Legend

789 Views

1 replies

1 likes

Android
Now playing
pop up
  • 789 Views
  • 1 replies
  • 1 likes

Speed up android

I don't understand, why it takes minues to open a playlist. And often it's failing.Koomoot, Google Maps, OsmAnd, TomTom... are able to handle data of hundreds of gigabytes. But it seems Spotify is not able to open a synchronized playlist of twenty so...

Roadie

I don't understand, why it takes minues to open a playlist. And often it's failing. Koomoot, Google Maps, OsmAnd, TomTom... are able to handle data of hundreds of gigabytes. But it seems Spotify is ...

Kalmora

Roadie

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

No "see all albums" button for CHVRCHES

PlanPremiumCountryUSDeviceSamsung Galaxy 8 My Question or IssueThere is no "see all albums" option for CHVRCHES on both my spotify app and web player.

Regular

Plan Premium Country US Device Samsung Galaxy 8   My Question or Issue There is no "see all albums" option for CHVRCHES on both my spotify app and web player.  

songassistant

Composer

676 Views

3 replies

0 likes

  • 676 Views
  • 3 replies
  • 0 likes

Músicas

Eu salvo as músicas mas elas só aparecem em Playlist, as mais antigas então em "Músicas" mas as que baixei agora não..

Newbie

Eu salvo as músicas mas elas só aparecem em Playlist, as mais antigas então em "Músicas" mas as que baixei agora não..

Bittencourt

Spotify Star

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Superuser Contribution Notification Missing

Hi, I've noticed that sometimes when i'm using Spotify, the notification that shows which music is being played disapears from the status bar. I no longer get the status of the app and the controls from the lock screen are missing too. This usualy ha...

Newbie

Hi,    I've noticed that sometimes when i'm using Spotify, the notification that shows which music is being played disapears from the status bar. I no longer get the status of the app and...

manicdan

Newbie

1819 Views

5 replies

3 likes

Android
bug
  • 1819 Views
  • 5 replies
  • 3 likes

Whenever I select a song from search, it will start playing the radio instead of the song

PlanPremiumCountry NetherlandsDeviceNokia 6.1Operating SystemAndroidOreo My Question or IssueWhenever I select a song from search, it will start playing the radio instead of the song. If I go to the album and press the song there, it will start playi...

Newbie

  Plan Premium Country  Netherlands Device Nokia 6.1 Operating System AndroidOreo   My Question or Issue Whenever I select a song from search, it will start playing the radi...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes