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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195402 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195402 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536924 Views

78 replies

3 likes

  • 536924 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

441457 Views

565 replies

37 likes

Account
Free
  • 441457 Views
  • 565 replies
  • 37 likes

Solved!! 'Offline' despite full access to the internet (again)

Dear community, Almost two weeks ago I have posted a thread with a similar issue before and despite bumping it up to the top, no reactions were given to my thread. Hopefully this time someone will take the time to help me resolve this issue. I pay fo...

Regular

Dear community,   Almost two weeks ago I have posted a thread with a similar issue before and despite bumping it up to the top, no reactions were given to my thread. Hopefully this time someon...

jsannn

Community Legend

1944 Views

1 replies

0 likes

  • 1944 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Extremely Long Periods of Waiting Time, Error Messages, and Local Song Issues

PlanPremiumCountry USADeviceLGOperating SystemAndroid My Question or IssueOkay, so I've been using Spotify Premium for about two years now. And although I switched from iOS to Android about midway through, I still experienced these same exact issues ...

Music Fan

Plan Premium Country  USA Device LG Operating System Android   My Question or Issue Okay, so I've been using Spotify Premium for about two years now. And although I switched from ...

MissingElements

Music Fan

2076 Views

2 replies

0 likes

  • 2076 Views
  • 2 replies
  • 0 likes

Solved!! Trouble getting a playlist to work on my Note8

Have googled the problem to death, and nothing's helped. I have the local files on my playlist on my computer, and there they play just fine. I go onto my phone, flip the download switch, and nothing happens. I've tried toggling it on and off while b...

Casual Listener

Have googled the problem to death, and nothing's helped. I have the local files on my playlist on my computer, and there they play just fine. I go onto my phone, flip the download switch, and nothing...

AeroZ

Composer

662 Views

3 replies

0 likes

  • 662 Views
  • 3 replies
  • 0 likes

Superuser Contribution Library songs to playlist

PlanPremiumCountryGreece DeviceSamsung Galaxy 8 edgeOperating SystemAndroid My Question or Issue Is there a way to create all of your saved songs in your library into a sharable playlist?

Newbie

Plan Premium Country Greece   Device Samsung Galaxy 8 edge Operating System Android   My Question or Issue  Is there a way to create all of your saved songs in your library ...

Peter

Spotify Legend

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline even though full internet connection

I've been using the app for years and I just recently started getting this error. Whenever I search for music that I don't have downloaded, it says "No offline results. Go online to search millions of songs" even though I have a full internet connect...

Newbie

  I've been using the app for years and I just recently started getting this error. Whenever I search for music that I don't have downloaded, it says "No offline results. Go online to search mi...

Peter

Spotify Legend

597 Views

1 replies

0 likes

  • 597 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random Pausing and No Spotify bar in phone pull down menu

PlanStudent PremiumCountry USADeviceSamsung Galaxy S8Operating SystemMost recent, not sure what it's called but I'm fully updated My Question or IssueI have 2 issues. The first is that the music keeps randomly pausing and I have to keep hitting play ...

Newbie

Plan Student Premium Country  USA Device Samsung Galaxy S8 Operating System Most recent, not sure what it's called but I'm fully updated   My Question or Issue I have 2 issues. Th...

Peter

Spotify Legend

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes

Superuser Contribution "add to home screen"

PlanFreeCountry CanadaDeviceLG G4Operating SystemAndroid 6.0My Question or IssueHello gentlemen, If I want to add a shortcut to my playlist on the home screen of my Android, the option "add to home screen" is no longer visible or is no longer availab...

Casual Listener

Plan Free Country  Canada Device LG G4 Operating System Android 6.0 My Question or Issue Hello gentlemen, If I want to add a shortcut to my playlist on the home screen of my Androi...

Peter

Spotify Legend

4656 Views

1 replies

4 likes

  • 4656 Views
  • 1 replies
  • 4 likes

Superuser Contribution Problems with the app since the recent update

PlanPremiumCountry The NetherlandsDevice( Samsung Galaxy 8 )Operating System( Android 8.0.0 ) My Question or IssueSince the recent update has the app a lot of bugs.For example: When out of the app, the bar with pauze and skip etc. can sometimes dissa...

Regular

Plan Premium Country  The Netherlands Device ( Samsung Galaxy 8 ) Operating System ( Android 8.0.0 )   My Question or Issue Since the recent update has the app a lot of bugs. For...

Peter

Spotify Legend

2189 Views

1 replies

0 likes

  • 2189 Views
  • 1 replies
  • 0 likes

Solved!! Where is downloaded music stored on Android?

PlanPremiumCountry UKDeviceOneplus OneOperating SystemAndroid one My Question or Issue Hi, My question is where is the downloaded music stored in the filesystem, and can I access it without root?I want to put my downloaded music onto an sd card attac...

Casual Listener

Plan Premium Country  UK Device Oneplus One Operating System Android one   My Question or Issue  Hi,   My question is where is the downloaded music stored in the files...

Appelflappen

Casual Listener

3724 Views

2 replies

0 likes

  • 3724 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Always Loses Connection With Phone While Playing Through Sonos Speaker

PlanPremiumCountry U.S.DeviceGalaxy Note 9Operating SystemAndroid My Question or Issue Everytime I start music on my phone to play through my Sonos One speaker, Spotify loses connection with Sonos. After a very short time, when I open Spotify back on...

Gig Goer

Plan Premium Country  U.S. Device Galaxy Note 9 Operating System Android   My Question or Issue  Everytime I start music on my phone to play through my Sonos One speaker, Spo...

Peter

Spotify Legend

3338 Views

3 replies

2 likes

  • 3338 Views
  • 3 replies
  • 2 likes

Multiple playback, Now Playing and Android Spotify widget issues on Galaxy Note 8

PlanPremiumCountry USADeviceSamsung Galaxy Note 8 (carrier is Sprint)Operating SystemAndroid Oreo 8.0.0 My Question or IssueI have been experiencing many issues with audio playback, Now Playing information, and the Spotify widget for Android for at l...

Newbie

Plan Premium Country  USA Device Samsung Galaxy Note 8 (carrier is Sprint) Operating System Android Oreo 8.0.0    My Question or Issue I have been experiencing many issues wi...

jsannn

Community Legend

1085 Views

1 replies

0 likes

  • 1085 Views
  • 1 replies
  • 0 likes

music stops playing every now and than

Hi, i have spotify premium, on my google pixel 1 (Android 9), recently installed. The music stops playing very often, without me stopping it. It happens more and more, today something like every 15-20 minutes. Haven't timed it but it seems completely...

Casual Listener

  Hi, i have spotify premium, on my google pixel 1 (Android 9), recently installed. The music stops playing very often, without me stopping it. It happens more and more, today something like ev...

jsannn

Community Legend

301 Views

1 replies

0 likes

  • 301 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot connect to the internet on android

PlanPremiumCountryUkDeviceOneplus 3TOperating SystemOreo My Question or Issue I cannot connect to the internet in the app unless I am on wifi . I receive the message 'No internet connection available'. I have tried 4g, 3g, VPNs (different countries a...

Newbie

Plan Premium Country Uk Device Oneplus 3T Operating System Oreo   My Question or Issue  I cannot connect to the internet in the app unless I am on wifi . I receive the message 'No...

Peter

Spotify Legend

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

Superuser Contribution Download to Kindle using Premium for family

PlanPremiumOperating SystemAndroid Kindle My Question or Issue Hi, I have premium for family. As well as myself there are four family members, all using Kindles. I want to be able to use spotify on both of my kindles, my 7 inch Amazon Fire and my Kin...

Casual Listener

Plan Premium Operating System Android Kindle   My Question or Issue  Hi, I have premium for family. As well as myself there are four family members, all using Kindles. I want to be ab...

Peter

Spotify Legend

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] Search Engine and Skipping Music

Plan: PremiumCountry: BrasilDevice: Xiaomi Rednote 4XOperating System: Android 7.0 My Question or Issue: I'm having two major problems problems using Spotify in my new phone, first, I can't pass the music unlimitedly, it stops after a certain ammount...

Newbie

Plan: Premium Country: Brasil Device: Xiaomi Rednote 4X Operating System: Android 7.0     My Question or Issue:  I'm having two major problems problems using Spotify in my ...

Peter

Spotify Legend

688 Views

1 replies

0 likes

bug
Music
Search
skip
Title
  • 688 Views
  • 1 replies
  • 0 likes

Superuser Contribution recently played strange songs

PlanPremiumCountrySlovakiaDeviceGalaxy 9Operating SystemAndroid OreoMy Question or IssueWhen I'm playing my playlist or songs, suddenly it stops and starts play song which I didn't play (totally different kind of music) and pop up info about new soun...

Newbie

Plan Premium Country Slovakia Device Galaxy 9 Operating System Android Oreo My Question or Issue When I'm playing my playlist or songs, suddenly it stops and starts play song which I di...

Peter

Spotify Legend

1135 Views

3 replies

0 likes

  • 1135 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Behind the Lyrics

PlanFreeCountryAmerica Device(Samsung Galaxy S7 edge) My Question or Issue Cannot get my btl to work.

Casual Listener

Plan Free Country America   Device (Samsung Galaxy S7 edge)     My Question or Issue  Cannot get my btl to work.

Katerina

Spotify Legend

764 Views

3 replies

0 likes

  • 764 Views
  • 3 replies
  • 0 likes

Who broke Spotify on android?

PlanPremium Country Australian S9+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify is major bugging out Tracks stop, notifications missing, unable to forward tracks Can you fire the intern?

Casual Listener

Plan Premium  Country  Australian  S9+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Spotify is major bugging out  Track...

562 Views

0 replies

1 likes

  • 562 Views
  • 0 replies
  • 1 likes

How to fast forward or rewind using my samsung watch

When using my Samsung S3 watch rather than using the scroll wheel to change to the next song could you use it to fast forward or rewind with in that song? I don't see any way to use my watch to rewind or fast forward if someone knows how that works p...

Casual Listener

   When using my Samsung S3 watch rather than using the scroll wheel to change to the next song could you use it to fast forward or rewind with in that song?  I don't see any way to u...

1902 Views

0 replies

3 likes

Userface
  • 1902 Views
  • 0 replies
  • 3 likes

[PLAYBACK] Songs quickly pausing and resuming after starting playback

PlanPremiumCountryBrazilDeviceMoto X4Operating SystemAndroid 8.0 My Question or IssueAfter playing a song anywhere in the app, it quickly pauses and then resumes (the song will play for one second, then pause for less than a second, then resume playi...

Newbie

Plan Premium Country Brazil Device Moto X4 Operating System Android 8.0   My Question or Issue After playing a song anywhere in the app, it quickly pauses and then resumes (the song wi...

529 Views

0 replies

0 likes

playback
Playback issue
Playback problem
  • 529 Views
  • 0 replies
  • 0 likes