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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

377162 Views

541 replies

34 likes

Account
Free
  • 377162 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7647 Views

0 replies

7 likes

  • 7647 Views
  • 0 replies
  • 7 likes

Superuser Contribution No internet connection?

PlanPremiumCountryBelgiumDeviceOne Plus 5Operating SystemAndroid 8.1.0 My Question or IssueSince 3 days now, Spotify pretends I have "no connection to internet" while all other applications wel have access (Spotify offline listennig is not affected)....

Newbie

Plan Premium Country Belgium Device One Plus 5 Operating System Android 8.1.0   My Question or Issue Since 3 days now, Spotify pretends I have "no connection to internet" while all oth...

TomLegend

Spotify Legend

617 Views

1 replies

0 likes

  • 617 Views
  • 1 replies
  • 0 likes

Superuser Contribution Forward a song doesn't work. Song start from beginning.

PlanPremiumCountry Switzerland, but logged in via Facebook.which results in a strange behavior, as I would have an American account.DeviceHTC 12+Operating SystemAndroid Oreo Issue Can't forward a song. It's start from begin again instead of forwardin...

Casual Listener

Plan Premium Country  Switzerland, but logged in via Facebook.which results in a strange behavior, as I would have an American account. Device HTC 12+ Operating System Android Oreo ...

TomLegend

Spotify Legend

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Help about liking an album

When i like an album its automatically likes all the songs in it, but it's not appear in my favorite songs, i'm using free version on android

Casual Listener

When i like an album its automatically likes all the songs in it, but it's not appear in my favorite songs, i'm using free version on android

Jose_M

Spotify Star

2093 Views

3 replies

1 likes

  • 2093 Views
  • 3 replies
  • 1 likes

Superuser Contribution Music stops or volume goes down when listening on background

PlanFree/PremiumCountry France DeviceHuawei P10 liteOperating SystemAndroid My Question or IssueHello,I have a problem with the app when I go on internet in the same time. The music stops if there is a video on the internet tab even if I don't watch ...

Newbie

Plan Free/Premium Country  France  Device Huawei P10 lite Operating System Android    My Question or Issue Hello, I have a problem with the app when I go on internet in...

TomLegend

Spotify Legend

816 Views

1 replies

0 likes

Android
music stops
volume bug
  • 816 Views
  • 1 replies
  • 0 likes

Superuser Contribution (Android)Now playing notification vanishing while playing songs

PlanPremiumCountry BrazilDeviceSamsung Galaxy Note 8Operating SystemAndroid Oreo My Question or Issue After a while listening to my songs, the now playing notification vanishes, but the song keeps playing, I open the app again and it shows me as if I...

Newbie

Plan Premium Country  Brazil Device Samsung Galaxy Note 8 Operating System Android Oreo   My Question or Issue  After a while listening to my songs, the now playing noti...

TomLegend

Spotify Legend

791 Views

1 replies

1 likes

Android
Now playing
pop up
  • 791 Views
  • 1 replies
  • 1 likes

Speed up android

I don't understand, why it takes minues to open a playlist. And often it's failing.Koomoot, Google Maps, OsmAnd, TomTom... are able to handle data of hundreds of gigabytes. But it seems Spotify is not able to open a synchronized playlist of twenty so...

Roadie

I don't understand, why it takes minues to open a playlist. And often it's failing. Koomoot, Google Maps, OsmAnd, TomTom... are able to handle data of hundreds of gigabytes. But it seems Spotify is ...

Kalmora

Roadie

616 Views

1 replies

0 likes

  • 616 Views
  • 1 replies
  • 0 likes

No "see all albums" button for CHVRCHES

PlanPremiumCountryUSDeviceSamsung Galaxy 8 My Question or IssueThere is no "see all albums" option for CHVRCHES on both my spotify app and web player.

Regular

Plan Premium Country US Device Samsung Galaxy 8   My Question or Issue There is no "see all albums" option for CHVRCHES on both my spotify app and web player.  

songassistant

Composer

677 Views

3 replies

0 likes

  • 677 Views
  • 3 replies
  • 0 likes

Músicas

Eu salvo as músicas mas elas só aparecem em Playlist, as mais antigas então em "Músicas" mas as que baixei agora não..

Newbie

Eu salvo as músicas mas elas só aparecem em Playlist, as mais antigas então em "Músicas" mas as que baixei agora não..

Bittencourt

Spotify Star

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Superuser Contribution Notification Missing

Hi, I've noticed that sometimes when i'm using Spotify, the notification that shows which music is being played disapears from the status bar. I no longer get the status of the app and the controls from the lock screen are missing too. This usualy ha...

Newbie

Hi,    I've noticed that sometimes when i'm using Spotify, the notification that shows which music is being played disapears from the status bar. I no longer get the status of the app and...

manicdan

Newbie

1820 Views

5 replies

3 likes

Android
bug
  • 1820 Views
  • 5 replies
  • 3 likes

Whenever I select a song from search, it will start playing the radio instead of the song

PlanPremiumCountry NetherlandsDeviceNokia 6.1Operating SystemAndroidOreo My Question or IssueWhenever I select a song from search, it will start playing the radio instead of the song. If I go to the album and press the song there, it will start playi...

Newbie

  Plan Premium Country  Netherlands Device Nokia 6.1 Operating System AndroidOreo   My Question or Issue Whenever I select a song from search, it will start playing the radi...

438 Views

0 replies

0 likes

  • 438 Views
  • 0 replies
  • 0 likes

App does not work correctly on Samsung S8

PlanPremiumCountry Samsung S8Operating SystemAndroid Oreo My app does not change display with the changing song, it displays the play icon even when the track is playing or will continue to display the pause icon when it shouldn't. It doesn't properl...

Newbie

Plan Premium Country  Samsung S8 Operating System Android Oreo   My app does not change display with the changing song, it displays the play icon even when the track is playing or wi...

410 Views

0 replies

1 likes

  • 410 Views
  • 0 replies
  • 1 likes

Solved!! Previews

I have just upgraded my android phone and tried to start another premium profile. What is going on with this software! PlanFree CountryUK Operating SystemAndroid My Question or Issue Problems Won't let me listen to full songs. The lay out has changed...

Casual Listener

I have just upgraded my android phone and tried to start another premium profile.      What is going on with this software!            Plan Free...

AnnieA

Casual Listener

796 Views

2 replies

0 likes

preview
  • 796 Views
  • 2 replies
  • 0 likes

Can't shuffle local songs on mobile

PlanPremiumCountry SwedenDeviceSamsung galaxy 5 neoOperating SystemAndroid My Question or Issuescreenshot I have local files on my computer that I've synced to my phone. I used to be able to play them just fine. Now the local songs are greyed out and...

Newbie

Plan Premium Country  Sweden Device Samsung galaxy 5 neo Operating System Android   My Question or Issue screenshot  I have local files on my computer that I've synced to ...

443 Views

0 replies

0 likes

  • 443 Views
  • 0 replies
  • 0 likes

Bugs and Issues

PlanPremiumCountry IrelandDeviceSamsung Note 8Operating SystemAndroid 8.0.0 Having serious issues with spotify Android lately including the following, please can you provide a working update:Notification controls disappeared from lockscreen – forcing...

Newbie

Plan Premium Country  Ireland Device Samsung Note 8 Operating System Android 8.0.0   Having serious issues with spotify Android lately including the following, please can you provi...

AeroZ

Composer

3410 Views

1 replies

2 likes

  • 3410 Views
  • 1 replies
  • 2 likes

Superuser Contribution Hundreds of songs missing from favorites

My Question or Issue My spotify app does not show the vast majority of my favorite songs. Ive deleted cached data and reinstalled the app multiple times and they still dont appear. This is wack. About to switch music apps

Newbie

    My Question or Issue  My spotify app does not show the vast majority of my favorite songs. Ive deleted cached data and reinstalled the app multiple times and they still dont app...

TomLegend

Spotify Legend

664 Views

1 replies

0 likes

  • 664 Views
  • 1 replies
  • 0 likes

"Playing from your library" doesn't show current song

PlanFamily PremiumCountry USA DeviceSamsung S9+Operating SystemAndroid OreoSpotify Version8.4.70.666 armV7 My Question or Issue While playing songs, the "currently playing" song doesn't change. I hear the next song, but it isn't displaying properly. ...

Casual Listener

Plan Family Premium Country  USA   Device Samsung S9+ Operating System Android Oreo Spotify Version 8.4.70.666 armV7   My Question or Issue  While playing songs,...

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes

Superuser Contribution "offline" error in search

PlanPremiumDeviceSamsung A320FLOperating SystemAndroid Oreo My Question or Issuenote: i don't keep mobile data turned on all the time.Sometimes i encounter this error with the data turned on: i can listen online to music but i cannot use the search f...

Visitor

Plan Premium Device Samsung A320FL Operating System Android Oreo   My Question or Issue note: i don't keep mobile data turned on all the time. Sometimes i encounter this ...

TomLegend

Spotify Legend

515 Views

1 replies

2 likes

  • 515 Views
  • 1 replies
  • 2 likes