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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

410080 Views

554 replies

37 likes

Account
Free
  • 410080 Views
  • 554 replies
  • 37 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8944 Views

0 replies

7 likes

  • 8944 Views
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  • 7 likes

Huawei p20 pro lockscreen

Hi there, I've just made the leap from IPhone to android after many year. Unfortunately I can't get the little widget on the lockscreen to allow you to pause/skip tracks! I have a Huawei P20 pro, I've seen that other people have managed it but I need...

Casual Listener

Hi there,   I've just made the leap from IPhone to android after many year. Unfortunately I can't get the little widget on the lockscreen to allow you to pause/skip tracks! I have a Huawei P20...

larppa5

Casual Listener

13690 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Issues with Note 8 and Spotify app when pausing playback for a while and resuming use of the app.

PlanPremiumCountry USADeviceNote 8Operating SystemOreo (8.0.0)Spotify App Version8.4.66.733 armV7 My Question or Issue I will encounter some kind of bug that will pop up when the app goes inactive for a while. I'll start the app, listen to something ...

Casual Listener

Plan Premium Country  USA Device Note 8 Operating System Oreo (8.0.0) Spotify App Version 8.4.66.733 armV7  My Question or Issue  I will encounter some kind of bug tha...

disco_stu_82

Newbie

3265 Views

5 replies

4 likes

  • 3265 Views
  • 5 replies
  • 4 likes

App crashes when playing music

PlanFree/PremiumCountry DeviceSamsung Galaxy S9+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue In the middle of a song the app crashes and I have to unlock my phone again and start the app in order to play music. Very an...

Casual Listener

Plan Free/Premium Country   Device Samsung Galaxy S9+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue     In the middle of a song ...

Billy-J

Spotify Star

764 Views

3 replies

0 likes

  • 764 Views
  • 3 replies
  • 0 likes

How to close Spotify app?

PlanFreeCountry Canada DeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueI generally only listen to music when I'm driving. When I'm done my drive, Spotify stops playing, which is great. The problem is that the app remains open, so I...

Casual Listener

Plan Free Country  Canada   Device Samsung Galaxy S7 Operating System Android   My Question or Issue I generally only listen to music when I'm driving. When I'm done my driv...

958 Views

0 replies

0 likes

  • 958 Views
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  • 0 likes

Spotify connect not working

Since a week or two I can't seem to use spotify connect on my android device anymore...I reinstalled spotify and I could use it again... until I closed spotify...Then I tried rebooting and it worked again... until I closed it again...This keeps happe...

Newbie

Since a week or two I can't seem to use spotify connect on my android device anymore... I reinstalled spotify and I could use it again... until I closed spotify... Then I tried rebooting and it wor...

489 Views

0 replies

0 likes

bug
help!
  • 489 Views
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  • 0 likes

Solved!! New Layout A/B test

PlanPremium CountryNetherlands DeviceOnePlus One Operating SystemLineageOS 15.1 + OpenGapps + su My FeedbackThis layout change isn't a good one. The repeat button is hidden behind a menu icon and the devices available is surprisingly inconvenient whe...

Regular

Plan Premium   Country Netherlands   Device OnePlus One   Operating System LineageOS 15.1 + OpenGapps + su   My Feedback This layout change isn't a good one. The repe...

Loxer

Community Legend

702 Views

1 replies

0 likes

  • 702 Views
  • 1 replies
  • 0 likes

Chromecast implementation is buggy

PlanPremiumCountryNorwayDeviceSamsung Galaxy Galaxy S8Operating SystemAndroid 8.0.0 My Question or Issue I constantly have to reboot my phone in order to see my chromecast devices. They show up without problems in Google Home, YouTube apps and others...

Newbie

Plan Premium Country Norway Device Samsung Galaxy Galaxy S8 Operating System Android 8.0.0   My Question or Issue  I constantly have to reboot my phone in order to see my chromeca...

576 Views

0 replies

4 likes

  • 576 Views
  • 0 replies
  • 4 likes

Problems with my Pixel 2 xl, using the original usb c adapter, i cant skip song on spotify

PlanPremiumCountryGermanyDevice(Google Pixel 2 XL)Operating System(Android 8.1) My Question or Issue Cant skip song on spotify, just pause and play, i can skip the songs on google play without any problems, so the problem is on spotify, i reinstalled...

Casual Listener

Plan Premium Country Germany Device (Google Pixel 2 XL) Operating System (Android 8.1)   My Question or Issue  Cant skip song on spotify, just pause and play, i can skip the songs...

fooosp

Regular

810 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Battery Drain Since Last Update

PlanPremiumCountryUSA Device(LG V30Operating SystemAndroid 8.0 It seems every since the latest update to the android version of spotify my battery on my phone is draining really fast. i Got rid of other apps i thought could be the problem but im sure...

Casual Listener

Plan Premium Country USA   Device (LG V30 Operating System Android 8.0   It seems every since the latest update to the android version of spotify my battery on my phone is drainin...

jholtx

Casual Listener

935 Views

2 replies

4 likes

  • 935 Views
  • 2 replies
  • 4 likes

The Android App is Buggy

PlanPremiumCountry EnglandDeviceSamsung Galaxy Note 8Operating SystemAndroid Oreo My Question or IssueMy issue is the same as this onehttps://community.spotify.com/t5/Android/APP-BUGS/td-p/4530811I've tried the suggested possible fixes including clea...

Newbie

Plan Premium Country  England Device Samsung Galaxy Note 8 Operating System Android Oreo   My Question or Issue My issue is the same as this one https://community.spotify.co...

675 Views

0 replies

1 likes

bugs
Version 8.4.17.640 armV7
  • 675 Views
  • 0 replies
  • 1 likes

Superuser Contribution Cant find Shuffle Play on my playlist.

Hello, im using a Samsung Galaxy Note 5 and I only have a free plan. I cant seem to find the shuffle play on my playlist songs, note that ive already tried reinstalling the app.

Casual Listener

Hello, im using a Samsung Galaxy Note 5 and I only have a free plan. I cant seem to find the shuffle play on my playlist songs, note that ive already tried reinstalling the app.  

Sakkls

Casual Listener

1429 Views

5 replies

0 likes

  • 1429 Views
  • 5 replies
  • 0 likes

Superuser Contribution downloaded music will not play sometimes while offline

Plan PremiumCountry UsaDevice android galaxy s7 edge Operating System Android Oreo My Question or Issue This morning I attempted to play a song which I have downloaded in the past and played hundreds of times in the past and I am the premium paying s...

Music Fan

Plan  Premium Country  Usa Device  android galaxy s7 edge  Operating System  Android Oreo   My Question or Issue  This morning I attempted to play a ...

ken4runner7

Music Fan

1509 Views

9 replies

1 likes

  • 1509 Views
  • 9 replies
  • 1 likes

Can't login on Chinese radio head unit with Android 6.0

FreeCountry USA DeviceChinese radio head unitOperating SystemAndroid 6.0 My Question or IssueI recently installed a Chinese head unit in my car (Android 6.0). Downloaded Spotify from Google Play and created account, made initial music selections etc....

Newbie

  Free Country  USA   Device Chinese radio head unit Operating System Android 6.0   My Question or Issue I recently installed a Chinese head unit in my car (Android 6.0)...

909 Views

0 replies

0 likes

chinese radio
head unit
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Since no one seemed to solve the "Blocked Song" issue yet...

I was listening to an album on the Spotify mobile app on my Samsung 7, and accidentally hit the "Block Song" button. I cannot recover the song back to the album, but I do have the song on another playlist. After extensive research, I found that this ...

Visitor

I was listening to an album on the Spotify mobile app on my Samsung 7, and accidentally hit the "Block Song" button. I cannot recover the song back to the album, but I do have the song on another pla...

user-removed

Not applicable

636 Views

2 replies

0 likes

  • 636 Views
  • 2 replies
  • 0 likes

Why I am not a Spotify user - immersive mode is not supported

PlanFree/PremiumCountry DevicePixel 2 xlOperating SystemAndroid My Question or Issue Spotify devs doesn't now about immersive mode. Black bar at the bottom of the screen when navigation bar disabled. I would be happy to attach the screenshot but Spot...

Newbie

Plan Free/Premium Country   Device Pixel 2 xl Operating System Android    My Question or Issue  Spotify devs doesn't now about immersive mode. Black bar at the bottom of...

500 Views

0 replies

0 likes

Android
  • 500 Views
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Newb question about Spotify-Instagram

PremiumCountry SwedenDeviceXperia XZOperating SystemAndroid Oreo My Question or Issue So I decided to try out this new cool feature sharing my music with my friends on Instagram MyStory. I've seen others do it with screen recording so this seemed so ...

Music Fan

Premium Country  Sweden Device Xperia XZ Operating System Android Oreo   My Question or Issue  So I decided to try out this new cool feature sharing my music with my friends o...

521 Views

0 replies

0 likes

  • 521 Views
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Crashing on startup

PlanPremiumCountry Sweden DeviceOnePlus 3TOperating SystemAndroidMy Question or Issue Since the latest update today the application crashes on every startup. The search bar starts to render and then everything closes. Every time. Have tried clearing ...

Casual Listener

Plan Premium Country  Sweden   Device OnePlus 3T Operating System Android My Question or Issue  Since the latest update today the application crashes on every startup. The se...

tcaravana

Regular

71538 Views

24 replies

3 likes

  • 71538 Views
  • 24 replies
  • 3 likes

Superuser Contribution Not possible to add songs to queue on Chromecast streaming

Hi there,since two days I am Not able to add songs to queue when streaming on Chromecast (no matter which of the chromecasts).My girlfriend is still able to do it.I have an Samsung Galaxy 8 with Android 8. Spotify Version 8.4.66.733 arm V7She has an ...

Visitor

Hi there, since two days I am Not able to add songs to queue when streaming on Chromecast (no matter which of the chromecasts). My girlfriend is still able to do it. I have an Samsung Galaxy 8 wit...

mkleban

Music Fan

10988 Views

46 replies

57 likes

  • 10988 Views
  • 46 replies
  • 57 likes

Playlist Name show my user name

PlanPremiumCountryBrasilDevice(Samsung Galaxy J7 Pro 2018)Operating System(Android Nougat) My problem is that whenever I listen to a song, at the top of the screen, where the playlist name appears, my username is appearing, and I was wondering if thi...

Casual Listener

Plan Premium Country Brasil Device (Samsung Galaxy J7 Pro 2018) Operating System (Android Nougat)     My problem is that whenever I listen to a song, at the top of the screen, whe...

Loxer

Community Legend

723 Views

3 replies

0 likes

  • 723 Views
  • 3 replies
  • 0 likes