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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

393212 Views

546 replies

35 likes

Account
Free
  • 393212 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8318 Views

0 replies

7 likes

  • 8318 Views
  • 0 replies
  • 7 likes

Can't login on Chinese radio head unit with Android 6.0

FreeCountry USA DeviceChinese radio head unitOperating SystemAndroid 6.0 My Question or IssueI recently installed a Chinese head unit in my car (Android 6.0). Downloaded Spotify from Google Play and created account, made initial music selections etc....

Newbie

  Free Country  USA   Device Chinese radio head unit Operating System Android 6.0   My Question or Issue I recently installed a Chinese head unit in my car (Android 6.0)...

890 Views

0 replies

0 likes

chinese radio
head unit
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Since no one seemed to solve the "Blocked Song" issue yet...

I was listening to an album on the Spotify mobile app on my Samsung 7, and accidentally hit the "Block Song" button. I cannot recover the song back to the album, but I do have the song on another playlist. After extensive research, I found that this ...

Visitor

I was listening to an album on the Spotify mobile app on my Samsung 7, and accidentally hit the "Block Song" button. I cannot recover the song back to the album, but I do have the song on another pla...

user-removed

Not applicable

618 Views

2 replies

0 likes

  • 618 Views
  • 2 replies
  • 0 likes

Why I am not a Spotify user - immersive mode is not supported

PlanFree/PremiumCountry DevicePixel 2 xlOperating SystemAndroid My Question or Issue Spotify devs doesn't now about immersive mode. Black bar at the bottom of the screen when navigation bar disabled. I would be happy to attach the screenshot but Spot...

Newbie

Plan Free/Premium Country   Device Pixel 2 xl Operating System Android    My Question or Issue  Spotify devs doesn't now about immersive mode. Black bar at the bottom of...

494 Views

0 replies

0 likes

Android
  • 494 Views
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Newb question about Spotify-Instagram

PremiumCountry SwedenDeviceXperia XZOperating SystemAndroid Oreo My Question or Issue So I decided to try out this new cool feature sharing my music with my friends on Instagram MyStory. I've seen others do it with screen recording so this seemed so ...

Music Fan

Premium Country  Sweden Device Xperia XZ Operating System Android Oreo   My Question or Issue  So I decided to try out this new cool feature sharing my music with my friends o...

504 Views

0 replies

0 likes

  • 504 Views
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Crashing on startup

PlanPremiumCountry Sweden DeviceOnePlus 3TOperating SystemAndroidMy Question or Issue Since the latest update today the application crashes on every startup. The search bar starts to render and then everything closes. Every time. Have tried clearing ...

Casual Listener

Plan Premium Country  Sweden   Device OnePlus 3T Operating System Android My Question or Issue  Since the latest update today the application crashes on every startup. The se...

tcaravana

Regular

70388 Views

24 replies

3 likes

  • 70388 Views
  • 24 replies
  • 3 likes

Superuser Contribution Not possible to add songs to queue on Chromecast streaming

Hi there,since two days I am Not able to add songs to queue when streaming on Chromecast (no matter which of the chromecasts).My girlfriend is still able to do it.I have an Samsung Galaxy 8 with Android 8. Spotify Version 8.4.66.733 arm V7She has an ...

Visitor

Hi there, since two days I am Not able to add songs to queue when streaming on Chromecast (no matter which of the chromecasts). My girlfriend is still able to do it. I have an Samsung Galaxy 8 wit...

mkleban

Music Fan

10636 Views

46 replies

57 likes

  • 10636 Views
  • 46 replies
  • 57 likes

Playlist Name show my user name

PlanPremiumCountryBrasilDevice(Samsung Galaxy J7 Pro 2018)Operating System(Android Nougat) My problem is that whenever I listen to a song, at the top of the screen, where the playlist name appears, my username is appearing, and I was wondering if thi...

Casual Listener

Plan Premium Country Brasil Device (Samsung Galaxy J7 Pro 2018) Operating System (Android Nougat)     My problem is that whenever I listen to a song, at the top of the screen, whe...

Loxer

Community Legend

705 Views

3 replies

0 likes

  • 705 Views
  • 3 replies
  • 0 likes

Solved!! Stuck in offline on galaxy s7

PlanPremiumCountryIreland DeviceGalaxy s7Operating SystemAndroid 7.0 My Question or Issue Since this morning I have been unable to get spotify out of offline mode. I have checked that the option is disabled in settings and I have logged out then chan...

Casual Listener

  Plan Premium Country Ireland  Device Galaxy s7 Operating System Android 7.0   My Question or Issue  Since this morning I have been unable to get spotify out of offlin...

ArthurDigbyS

Newbie

2905 Views

4 replies

0 likes

  • 2905 Views
  • 4 replies
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How to see all my songs on phone?

Hi, I'm mainly using spotify on my computer where I add songs by clicking on plus sign and then play them by clicking on "Songs".I remember that when I was playing songs on phone I would go "Your library" and I could click there also on "Songs". But ...

Regular

Hi, I'm mainly using spotify on my computer where I add songs by clicking on plus sign and then play them by clicking on "Songs". I remember that when I was playing songs on phone I would go "Your l...

Loxer

Community Legend

773 Views

1 replies

0 likes

  • 773 Views
  • 1 replies
  • 0 likes

Bluetooth Disconnection Doesn't Pause Music

PlanPremiumCountry AustraliaDevice(OnePlus 6 256GB)Operating System(Android 8.1.0.) My Question or Issue I listen to Spotify almost solely in my car and for years when I've turned my car off (ending the Bluetooth connection) Spotify has paused, and r...

Newbie

Plan Premium Country  Australia Device (OnePlus 6 256GB) Operating System (Android 8.1.0.)   My Question or Issue   I listen to Spotify almost solely in my car and for years...

forcedrevival

Gig Goer

1513 Views

1 replies

0 likes

  • 1513 Views
  • 1 replies
  • 0 likes

Cannot search for songs on cellular

PlanPremium Country US DeviceSamsung Galaxy 8 Operating SystemAndroid Version 8.0.0 (Oreo) My Question or Issue I cannot search for music over the cellular network. It says to go online. I want to search over the celluar network. I've attached my set...

Newbie

Plan Premium   Country  US   Device Samsung Galaxy 8   Operating System Android Version 8.0.0 (Oreo)   My Question or Issue  I cannot search for music over ...

Billy-J

Spotify Star

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Unable of filter playlist on android

PlanPremiumCountry AmericaDeviceSamsung Galaxy 8Operating SAndroid 8 My Question or Issue I am able to serch my playlist on android which brings up all songs containing whatever im looking for but im unable to filter so the serched songs play within ...

Newbie

Plan Premium Country  America Device Samsung Galaxy 8 Operating S Android 8    My Question or Issue  I am able to serch my playlist on android which brings up all songs ...

YahTehgz

Composer

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

I paid premium but it isn't working

I already paid my premium subscription and the app says that i have 29 days before go online but it gives me the option "go premium" too, what do i have to do?

Newbie

I already paid my premium subscription and the app says that i have 29 days before go online but it gives me the option "go premium" too, what do i have to do?  

Luke

Community Legend

542 Views

1 replies

0 likes

  • 542 Views
  • 1 replies
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Solved!!Superuser Contribution Android design problem

PlanPremiumCountry TurkeyDevice(General mobile gm8)Operating System(Android Oreo 8.1) My Question or Issue Gm8 android navigation keys on android oreo 8.1 on the top extra section There is a gap. If you fix it, I'm happy.

Regular

Plan Premium Country  Turkey Device (General mobile gm8) Operating System (Android Oreo 8.1)   My Question or Issue  Gm8 android navigation keys on android oreo 8.1 on t...

AtaolArslan

Regular

1102 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution Spotify keeps crashing on smasung s8plus

Hi all I recently left Google play music to join Spotify I really wish I hadn't as I'm having nothing but problems. First of all the phone I have is a Samsung s8plus. I have allowed all permissions reinstalled the app cleared the cache etc. The first...

Casual Listener

Hi all   I recently left Google play music to join Spotify I really wish I hadn't as I'm having nothing but problems. First of all the phone I have is a Samsung s8plus. I have allowed all perm...

camillo75

Community Legend

1489 Views

5 replies

0 likes

  • 1489 Views
  • 5 replies
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Spotify stops playing while Endomondo being used

Spotify stops playing while Endomondo is being used. It stops only one time per training, does not crash just stops. If I push PLAY again, it continues to play with no problems until next training. Found an old issue in this community, describing sim...

Casual Listener

Spotify stops playing while Endomondo is being used. It stops only one time per training, does not crash just stops. If I push PLAY again, it continues to play with no problems until next training. ...

415 Views

0 replies

0 likes

  • 415 Views
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Superuser Contribution Spotify Samsung IconX and Garmin sport watch

My Question or IssueIs it possible to download offline music to Samsung IconX earbuds and/or any of Garmin sports watches? I run a lot and carry smartphone is not something I need.I saw similar subjects, but closed now with no updates since.

Newbie

  My Question or Issue Is it possible to download offline music to Samsung IconX earbuds and/or any of Garmin sports watches? I run a lot and carry smartphone is not something I need. I ...

TomLegend

Spotify Legend

771 Views

1 replies

2 likes

  • 771 Views
  • 1 replies
  • 2 likes

Superuser Contribution No internet connection?

PlanPremiumCountryBelgiumDeviceOne Plus 5Operating SystemAndroid 8.1.0 My Question or IssueSince 3 days now, Spotify pretends I have "no connection to internet" while all other applications wel have access (Spotify offline listennig is not affected)....

Newbie

Plan Premium Country Belgium Device One Plus 5 Operating System Android 8.1.0   My Question or Issue Since 3 days now, Spotify pretends I have "no connection to internet" while all oth...

TomLegend

Spotify Legend

632 Views

1 replies

0 likes

  • 632 Views
  • 1 replies
  • 0 likes

Superuser Contribution Forward a song doesn't work. Song start from beginning.

PlanPremiumCountry Switzerland, but logged in via Facebook.which results in a strange behavior, as I would have an American account.DeviceHTC 12+Operating SystemAndroid Oreo Issue Can't forward a song. It's start from begin again instead of forwardin...

Casual Listener

Plan Premium Country  Switzerland, but logged in via Facebook.which results in a strange behavior, as I would have an American account. Device HTC 12+ Operating System Android Oreo ...

TomLegend

Spotify Legend

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes