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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7353 Views

0 replies

7 likes

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Not Shuffling Playlists Correctly

PlanPremiumCountry USADeviceGoogle Pixel XLOperating SystemAndroid Oreo / Pie My Question or Issue Hello! Here's my issue.I have a Spotify playlist that has about 40 songs, all with different artists, plus 3 Bastille albums and 2 Walk the Moon albums...

Visitor

Plan Premium Country  USA Device Google Pixel XL Operating System Android Oreo / Pie   My Question or Issue  Hello! Here's my issue. I have a Spotify playlist that has about...

aisaly

Casual Listener

1809 Views

4 replies

2 likes

  • 1809 Views
  • 4 replies
  • 2 likes

Solved!! Mistery downloads

PlanPremiumCountry CanadaDeviceOnePlus 5t Help please. I've noticed recently that every time my phone connects to wifi it tells me that spotify is downloading files. Between 1 and 5 usually. I assume that are songs, but I have t added any songs in a ...

Casual Listener

Plan Premium Country  Canada Device OnePlus 5t   Help please.  I've noticed recently that every time my phone connects to wifi it tells me that spotify is downloading files. Bet...

Billy-J

Spotify Star

632 Views

3 replies

0 likes

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Superuser Contribution Compartilhamento no Stories do Instagram indisponível

PlanPremiumCountryBrazil Device(Moto Z2 Play)Operating System(Android Oreo) My Question or IssueOi! Mesmo com o aplicativo do Spotify e do Instagram totalmente atualizados, não aparece pra mim a opção de compartilhar músicas no Storires do Instagram....

Casual Listener

Plan Premium Country Brazil   Device (Moto Z2 Play) Operating System (Android Oreo)   My Question or Issue Oi! Mesmo com o aplicativo do Spotify e do Instagram totalmente at...

Dntx

Music Fan

28191 Views

23 replies

25 likes

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  • 23 replies
  • 25 likes

How can this app be used?

Hello,I use the android app on Samsung Galaxy S3 with a free account. To be quite honest: I am shocked by the low degree of usability of this app. I have never seen something bad as this app. Please do reconsider the design of this application as it ...

Newbie

Hello, I use the android app on Samsung Galaxy S3 with a free account. To be quite honest: I am shocked by the low degree of usability of this app. I have never seen something bad as this app. Pleas...

Ryanx0r

Composer

456 Views

1 replies

0 likes

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Superuser Contribution Battery Drain Since Last Update

PlanPremiumCountryUSA Device(LG V30Operating SystemAndroid 8.0 It seems every since the latest update to the android version of spotify my battery on my phone is draining really fast. i Got rid of other apps i thought could be the problem but im sure...

Casual Listener

Plan Premium Country USA   Device (LG V30 Operating System Android 8.0   It seems every since the latest update to the android version of spotify my battery on my phone is drainin...

jholtx

Casual Listener

876 Views

2 replies

4 likes

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  • 2 replies
  • 4 likes

Superuser Contribution Skip Song buttons/option no longer available in car 8.4.66.733

PlanPremiumCountryUSA DevicePixel 2Operating SystemAndroid P My Question or IssueSince yesterday update (I can't tell if it's android P or spotify update) I'm unable to skip any songs from my car steering wheel/ HUD.I'm connected via bluetooth to my ...

Casual Listener

Plan Premium Country USA  Device Pixel 2 Operating System Android P   My Question or Issue Since yesterday  update (I can't tell if it's android P or spotify update) I'm unab...

Hababado

Casual Listener

1025 Views

2 replies

0 likes

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Superuser Contribution Why does the option to remove a song from a playlist disappear when the song becomes unavailable?

PlanFree/PremiumCountry United States DeviceSamsung Galaxy S7Operating SystemAndroidMy Question or IssueWhy am I being forced to keep a song I can't listen to? This is a really annoying "feature"

Music Fan

Plan Free/Premium Country  United States  Device Samsung Galaxy S7 Operating System Android My Question or Issue Why am I being forced to keep a song I can't listen to? This is a r...

SergioDavid

Roadie

410 Views

1 replies

0 likes

  • 410 Views
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Limited swiping.

Can only swipe left or right on a song 2-3 times before the screen locks and I can't swipe to the next song. Shuffling then unshuffling resets the issue, but still leaves me with only 2-3 swipes.

Casual Listener

Can only swipe left or right on a song 2-3 times before the screen locks and I can't swipe to the next song.  Shuffling then unshuffling resets the issue, but still leaves me with only 2-3 swipe...

Jose_M

Spotify Star

670 Views

1 replies

0 likes

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Control Notification Disappearing

PlanPremiumCountryNetherlandsDeviceOnePlus 6, 128gb 8gb RAMOperating SystemAndroid 8.1.0 My Question or Issue Hey, When connecting to a bluetooth device such as my Bose QC II 35, JBL Charge 3 or Trust Fiesta Plus, the notification with controls (paus...

Casual Listener

Plan Premium Country Netherlands Device OnePlus 6, 128gb 8gb RAM Operating System Android 8.1.0   My Question or Issue  Hey,   When connecting to a bluetooth device such as...

mgeerse

Casual Listener

725 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Spotify stops working when I import music

When I import my music to Spotify on my phone, the app stops working and I can't open it so I always have to reinstall. I can still listen to everything on my laptop though.Thanks in advance

Newbie

      When I import my music to Spotify on my phone, the app stops working and I can't open it so I always have to reinstall. I can still listen to everything on my laptop though. ...

Billy-J

Spotify Star

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

Equalizer on Android gone

Hey all, Since the last update (maybe, but I can't guarantee, in any case, it's recent), the equalizer option is gone from the settings, I can't find it anywhere.Spotify version: 8.4.66.733 armV7Android version: 8.1.0 (OxygenOS 5.1.9)Phone model: One...

Casual Listener

  Hey all,   Since the last update (maybe, but I can't guarantee, in any case, it's recent), the equalizer option is gone from the settings, I can't find it anywhere. Spotify version: 8...

andreistraut

Casual Listener

790 Views

2 replies

0 likes

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Solved!!Superuser Contribution Radio réveil avec Spotify

Bonjour à tous J'aimerai trouver une solution afin d'avoir un radio réveil mais qui lance une musique issue de Spotify et non pas la radio FM.Quel matériel me faudrait-il pour celà ?(j'ai un compte prenium)Merci !

Casual Listener

  Bonjour à tous   J'aimerai trouver une solution afin d'avoir un radio réveil mais qui lance une musique issue de Spotify et non pas la radio FM. Quel matériel me faudrait-il pour celà...

Alfredo

Roadie

12226 Views

3 replies

0 likes

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Spotify background activity

PlanPremiumCountry FranceDeviceSamsung galaxy A5 2017Operating SystemAndroid 8My Question or IssueI don't know if my problem is localized but i have this one since 2 phones so i think is global, So my problem is this one : Why spotify don't know how ...

Casual Listener

  Plan Premium Country  France Device Samsung galaxy A5 2017 Operating System Android 8 My Question or Issue I don't know if my problem is localized but i have this one since 2 ph...

Nsbx

Casual Listener

2465 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Songs undownloading

My Question or Issue If i am correct, i belive i started paying spotify money so that i can listen to songs offline? If that is the case then why the **bleep** are some songs occasionally undownloaded from my phone? I get a notification at the top of...

Regular

My Question or Issue   If i am correct, i belive i started paying spotify money so that i can listen to songs offline? If that is the case then why the **bleep** are some songs occasionally un...

Alfredo

Roadie

379 Views

1 replies

1 likes

  • 379 Views
  • 1 replies
  • 1 likes

NEW DESING

PlanPremiumCountry ColombiaDeviceSamsung Galaxy J5 PrimeOperating SystemAndroid (7.0)My Question or IssueI haven't got the new design (I have tried everything but nothing seems to work)

Newbie

Plan Premium Country  Colombia Device Samsung Galaxy J5 Prime Operating System Android (7.0) My Question or Issue I haven't got the new design (I have tried everything but nothing seems...

Billy-J

Spotify Star

563 Views

1 replies

0 likes

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Solved!! Issues playing music on phone

PlanStudent Country DeviceSamsung Galaxy S9+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I wasn't really sure where to put this. I recently upgraded from an iPhone to a Samsung Galaxy S9+. For a while, I've been just f...

Casual Listener

  Plan Student  Country   Device Samsung Galaxy S9+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I wasn't really...

jsannn

Community Legend

508 Views

1 replies

0 likes

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Superuser Contribution Reproducción del coro

PlanPremiumCountry Chile DeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or IssueEstimados, Hace un tiempo tenia una función que me permitia escuchar solo el coro de la canción, esto lo podía hacer presionando la canción que quería esc...

Newbie

Plan Premium Country  Chile  Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue Estimados,  Hace un tiempo tenia una función que me permi...

Alfredo

Roadie

721 Views

1 replies

0 likes

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Spotify premium and adroid

My Question or Issue I just switched my iPhone to Samsung S8. I have a premium account that I pay monthly. I got my new phone on Saturday and downloaded the Spotify app on it but it did not show my playlists. So I went to both my iPhone and Samsung t...

Visitor

    My Question or Issue  I just switched my iPhone to Samsung S8. I have a premium account that I pay monthly. I got my new phone on Saturday and downloaded the Spotify app on it b...

Billy-J

Spotify Star

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
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Music skips through songs after a few seconds.

My Question or IssueHello, I am using spotify on a samsung S8. I recently got a new bluetooth speaker but when I connect it my music skips through songs after a few seconds. I have uninstalled spotify and reinstalled it and it still wont work proper....

Casual Listener

My Question or Issue Hello, I am using spotify on a samsung S8. I recently got a new bluetooth speaker but when I connect it my music skips through songs after a few seconds. I have uninstalled spot...

Ryanx0r

Composer

1526 Views

3 replies

0 likes

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  • 3 replies
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Spotify Showing Username/Account Name Next To Artist Name/Album Title/Song Title In Playlist Que

Hi Everyone I've been a Spotify Premium Listener for almost 4 years currently utilizing Spotify on an LG/XPower Android Device. My question is this: since installing the latest version of Spotify, Im since noticing that when playing any of my current...

Roadie

Hi Everyone I've been a Spotify Premium Listener for almost 4 years currently utilizing Spotify on an LG/XPower Android Device. My question is this: since installing the latest version of Spotify, Im...

Runaways

Regular

9825 Views

19 replies

23 likes

  • 9825 Views
  • 19 replies
  • 23 likes