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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202760 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202760 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

547637 Views

78 replies

3 likes

  • 547637 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455469 Views

571 replies

38 likes

Account
Free
  • 455469 Views
  • 571 replies
  • 38 likes

Bug report (Version 9th September '18)

PlanPremiumCountry GermanyDeviceSamsung Galaxy S8Operating SystemAndroid 8.0.0 My Question or IssueI've 2 issues to report, with the current Spotify version from 9th September '18 1. The app is closing suddenly while listening music. At that time, th...

Regular

Plan Premium Country  Germany Device Samsung Galaxy S8 Operating System Android 8.0.0   My Question or Issue I've 2 issues to report, with the current Spotify version from 9th Sep...

fengapapit

Music Fan

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't get online no matter what

Version 8.4.64.555armV7PlanPremium (2 users) Country USADevice(SAMSUNG NOTE Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Haven't been able to go online in at least two weeks except for one day. Despite attempting to ac...

Casual Listener

Version 8.4.64.555armV7 Plan Premium (2 users)  Country  USA Device (SAMSUNG NOTE 😎 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue &nb...

Peter

Spotify Legend

2581 Views

5 replies

0 likes

Android
Online issues
Online offline
  • 2581 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Spotify android so much bugs nowadays

PlanPremiumCountry HungaryDeviceHuwaei p10 liteOperating System Android My Question or Issue - control bar doesn't appear many times in the top thingy- Spotify keeps playing after disconnecting jack headphones- music stops playing when I get a Facebo...

Casual Listener

  Plan Premium Country  Hungary Device Huwaei p10 lite Operating System  Android   My Question or Issue  - control bar doesn't appear many times in the top thingy ...

Peter

Spotify Legend

1844 Views

2 replies

2 likes

  • 1844 Views
  • 2 replies
  • 2 likes

Superuser Contribution Songs Unavailable in Playlist

Plan: PremiumCountry: USDevice: Samsung Galaxy 7Operating System: Android 8.0.0My Question or IssueI use both the Windows version and the app on my phone. I have numerous playlists and although all of the songs show up in the desktop version in these...

Newbie

Plan: Premium Country: US Device: Samsung Galaxy 7 Operating System: Android 8.0.0 My Question or Issue I use both the Windows version and the app on my phone. I have numerous playlist...

Peter

Spotify Legend

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Superuser Contribution missing storage options

PlanPremiumCountryNetherlands Device(moto g4Operating SystemAndroid Nougat My Question or Issue recently my phone powered down due to a low battery, when i turned it back on my phone had moved all of my downloaded songs to my phone storage (they orig...

Casual Listener

  Plan Premium Country Netherlands   Device (moto g4 Operating System Android Nougat   My Question or Issue  recently my phone powered down due to a low battery, when ...

reprised

Newbie

1157 Views

4 replies

1 likes

  • 1157 Views
  • 4 replies
  • 1 likes

Cant search artist/song while on data

PlanPremiumCountry CanadaDeviceGalaxy S8Operating System8.0, so Oreo My Question or Issue Had this issue for awhile but never really cared about it. I noticed that when I'm on data, it doesn't allow me to perform a search. It sas I'm offline. It work...

Casual Listener

  Plan Premium Country  Canada Device Galaxy S8 Operating System 8.0, so Oreo  My Question or Issue  Had this issue for awhile but never really cared about it. I noticed...

Billy-J

Spotify Star

812 Views

3 replies

0 likes

  • 812 Views
  • 3 replies
  • 0 likes

Slim Shady LP now censored???

I just happen to stumble across that the songs on the slim shady lp is now censored, what I thought it was my car stereo skipping. Why is the slim shady lp now censored, I would like the uncensored versions of the songs like, still don't give a F***,...

Casual Listener

I just happen to stumble across that the songs on the slim shady lp is now censored, what I thought it was my car stereo skipping. Why is the slim shady lp now censored, I would like the uncenso...

still_joe

Regular

12647 Views

12 replies

34 likes

  • 12647 Views
  • 12 replies
  • 34 likes

Superuser Contribution Phone restarts when Spotify is installed.

PlanPremiumCountry SwedenDevice(Nokia 6 2018)Operating System(Android One) My Question or Issue When I have Spotify installed on my phone, it can restart itself for no apparent reason. It can restart as frequently as every 10-20 minutes. I have tried...

Music Fan

  Plan Premium Country  Sweden Device (Nokia 6 2018) Operating System (Android One)   My Question or Issue  When I have Spotify installed on my phone, it can resta...

aivanov07

Music Fan

1435 Views

10 replies

0 likes

  • 1435 Views
  • 10 replies
  • 0 likes

Playing stops after a long track has been played.

PlanFreeCountry Greece DeviceSony Xperia Z5 Compact Operating SystemAndroid My Question or Issue I'm using Spotify free on my mobile to listen to shuffled playlists. However , whenever a long track (I.e. More than 10-15 mins long ) is being played, t...

Casual Listener

Plan Free Country  Greece  Device Sony Xperia Z5 Compact  Operating System Android   My Question or Issue  I'm using Spotify free on my mobile to listen to shuffled...

olopis

Regular

675 Views

3 replies

0 likes

  • 675 Views
  • 3 replies
  • 0 likes

Behind the lyrics is not working

PlanFreeDeviceSamsung Galaxy S8Operating SystemAndroid 8.0.0 My Question or IssueThe "Behind the lyrics" function is not working, and either the "View artist" (when sliding up the song)I've tried to restart, reinstall, reconnect, and to turn the opti...

Newbie

Plan Free Device Samsung Galaxy S8 Operating System Android 8.0.0   My Question or Issue The "Behind the lyrics" function is not working, and either the "View artist" (when sliding up th...

omarchiang

Newbie

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play button does not play music on android auto

PlanPremiumCountry CanadaDevice Samsung Galaxy 9+Operating System Android Oreo My Question or IssueWhen using android auto, pushing play in the app does nothing. When I try to start playing on my phone, I can only hear the music when Waze gives direc...

Casual Listener

Plan Premium Country  Canada Device  Samsung Galaxy 9+ Operating System  Android Oreo   My Question or Issue When using android auto, pushing play in the app does n...

Katerina

Spotify Legend

961 Views

1 replies

1 likes

  • 961 Views
  • 1 replies
  • 1 likes

Superuser Contribution Listening now notification

PlanPremiumCountry BrazilDeviceRedmi 4AOperating SystemAndroid 7.1Version8.4.70.666Sometimes in a day when I open the spotify app, I can't neither see the music player bar on the app or the notification music control. I can onl fix it by killing the ...

Newbie

Plan Premium Country  Brazil Device Redmi 4A Operating System Android 7.1 Version 8.4.70.666 Sometimes in a day when I open the spotify app, I can't neither see the music player ba...

Katerina

Spotify Legend

805 Views

1 replies

0 likes

  • 805 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't open Daily Mixes on phone

I'm unable to access any of my Daily Mixes on my phone. It's fine on my desktop. When I try to open it on my phone I get "Sorry, something went wrong. Please give it another try." All the time, with all the mixes. I can play the music on the desktop,...

Newbie

I'm unable to access any of my Daily Mixes on my phone. It's fine on my desktop. When I try to open it on my phone I get "Sorry, something went wrong. Please give it another try." All the time, with ...

Katerina

Spotify Legend

2765 Views

1 replies

0 likes

  • 2765 Views
  • 1 replies
  • 0 likes

Superuser Contribution Double click to skip track doesn't work on USB-C adapter/headphones

PlanPremium (Family)Country CanadaDeviceGoogle Pixel 2Operating SystemAndroid 9.0 My Question or Issue When I double click the headphone button, it pauses and resumes the music very fast, instead of skip to the next track. All the regular clear cache...

Gig Goer

Plan Premium (Family) Country  Canada Device Google Pixel 2 Operating System Android 9.0   My Question or Issue  When I double click the headphone button, it pauses and resum...

Guido

Spotify Legend

1095 Views

1 replies

5 likes

  • 1095 Views
  • 1 replies
  • 5 likes

Superuser Contribution Puse Spoti en modo off line, ya lo saqué, pero no lo reconoce el sistema!

Hola, cambié spotify a modo off line y ahora no vuelve a online!!PlanPremiumCountryArgentina DeviceSamsung J2 PRIMEOperating System Android My Question or IssueSpotify no se cambia a modo online! Le cambié la configuración, pero no se cambia. Tampoco...

Casual Listener

Hola, cambié spotify a modo off line y ahora no vuelve a online!! Plan Premium Country Argentina  Device Samsung J2 PRIME Operating System  Android    My Question or Iss...

Peter

Spotify Legend

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Mi celular se reinicia cuando abro la aplicación en mi android.

Tengo un Samsung Galaxy J7 Prime de Metro PCS, tengo android 8.1, tengo Spotify Premium y cuando abro la aplicación en mi móvil este se traba y se reinicia. Ya probé con otras aplicaciones y solamente sucede con Spotify. Por favor respondan porque es...

Newbie

Tengo un Samsung Galaxy J7 Prime de Metro PCS, tengo android 8.1, tengo Spotify Premium y cuando abro la aplicación en mi móvil este se traba y se reinicia.   Ya probé con otras aplicaciones y...

1694 Views

0 replies

3 likes

  • 1694 Views
  • 0 replies
  • 3 likes

Solved!!Superuser Contribution Certains songs can't be played

There are a few songs which i want to play but they are just gray and can be so, there is a way to listen them?

Casual Listener

There are a few songs which i want to play but they are just gray and can be so, there is a way to listen them?

Katerina

Spotify Legend

733 Views

1 replies

0 likes

  • 733 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify radio station error android

PlanPremiumCountry UKDeviceOne Plus 1, Samsung S8Operating SystemAndroid Oreo My Question or IssueToday i had to reset my phones and reload my apps. All ok, restored all apps. Signed into Spotify and stated to douwnload my playlists into offline mode...

Casual Listener

Plan Premium Country  UK Device One Plus 1, Samsung S8 Operating System Android Oreo   My Question or Issue Today i had to reset my phones and reload my apps. All ok, restore...

Jemi

Spotify Legend

786 Views

3 replies

0 likes

  • 786 Views
  • 3 replies
  • 0 likes

Superuser Contribution Missing from notifications and issues on car bluetooth

Plan premium Country uk Device samsung galaxy s8 Operating System android 7.0 My Question or Issue up until the last week or so everything has been fine but spotify has suddenly disappeared from my notifications bar and, as a result, doesn't show the...

Casual Listener

Plan premium   Country uk   Device samsung galaxy s8   Operating System android 7.0     My Question or Issue   up until the last week or so everything has bee...

Guido

Spotify Legend

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

BUG with access to encrypted card after phone restart forces fetched content delete

PlanPremiumCountryPolandDeviceSamsung Galaxy S8Operating SystemAndroid 8.0.0 IssueI have encrypted phone and also SD card.I set up Spotify to keep downloaded music on SD Card (encrypted).I turn on to download few playlists for offline usage so conten...

Newbie

Plan Premium Country Poland Device Samsung Galaxy S8 Operating System Android 8.0.0   Issue I have encrypted phone and also SD card. I set up Spotify to keep downloaded music on SD Ca...

555 Views

0 replies

1 likes

  • 555 Views
  • 0 replies
  • 1 likes