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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107430 Views

26 replies

3 likes

  • 107430 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217379 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217379 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571524 Views

79 replies

3 likes

  • 571524 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470796 Views

577 replies

40 likes

Account
Free
  • 470796 Views
  • 577 replies
  • 40 likes

Unable to download certain podcasts

PlanPremiumCountry USDeviceSamsung Galaxy Operating SystemAndroid My Question or Issue For some reason I'm unable to download certain podcasts, Disgraceland and Welcome to the Magic Tavern to be specific. Other podcasts are downloading just fine, the...

Casual Listener

Plan Premium Country  US Device Samsung Galaxy   Operating System Android   My Question or Issue  For some reason I'm unable to download certain podcasts, Disgraceland ...

SqwEEt

Casual Listener

2015 Views

1 replies

1 likes

  • 2015 Views
  • 1 replies
  • 1 likes

Spotify Stops Working For No Reason

PlanPremiumCountry Turkey DeviceAsus Zenfone 2Operating SystemAndroid 5.0 My Question or Issue It was working all fine until a couple days ago. Now the app just stops working after maybe 10 seconds or a minute. It changes. Also when I launch the app ...

Regular

  Plan Premium Country  Turkey  Device Asus Zenfone 2 Operating System Android 5.0   My Question or Issue   It was working all fine until a couple days ago. Now t...

Kleeia

Regular

1015 Views

3 replies

1 likes

  • 1015 Views
  • 3 replies
  • 1 likes

I can not fast forward - Android

PlanFamilyCountry GermanyDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid 8.0.0 My Question or Issue When listening to music I can't fast forward or backward the song. When reinstalling the app it works for quite some time (~2 weeks) before it sto...

Casual Listener

Plan Family Country  Germany Device Samsung Galaxy S7 Edge Operating System Android 8.0.0   My Question or Issue   When listening to music I can't fast forward or backward t...

YahTehgz

Composer

1175 Views

3 replies

0 likes

  • 1175 Views
  • 3 replies
  • 0 likes

New Downloads Everyday

PlanPremiumCountryGermany DeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or IssueEvery morning Spotify delete all Songs and download all songs again..... Fix Pls

Newbie

Plan Premium Country Germany   Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue Every morning Spotify delete all Songs and download all songs aga...

YahTehgz

Composer

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bugged track covers on lsndscape

PlanPremiumCountryPolandDeviceSamsung Galaxy Note9Operating SystemAndroid OreoMy Question or IssueWhen we are using spotify in landscape, fast changing tracks cause problems with displaying covers.

Casual Listener

Plan Premium Country Poland Device Samsung Galaxy Note9 Operating System Android Oreo My Question or Issue When we are using spotify in landscape, fast changing tracks cause problems wi...

krzych53

Casual Listener

825 Views

4 replies

0 likes

  • 825 Views
  • 4 replies
  • 0 likes

Spotify Android Random Playback and Notification Bar Problems

Lately, whenever I pause my music, wait a while, and watch a video, my music will decide to resume playback again after pausing said video. I have the latest version of the app and Android. Also, my controller in my notification bar sometimes either ...

Casual Listener

Lately, whenever I pause my music, wait a while, and watch a video, my music will decide to resume playback again after pausing said video. I have the latest version of the app and Android.  Al...

TylerLarson

Casual Listener

630 Views

1 replies

1 likes

  • 630 Views
  • 1 replies
  • 1 likes

Code 110

PlanPremiumCountry GuatemalaDevice(Samsung Operating SystemAndroid My Question or Issue i´m a premium member. I cant install Spotify on my Android phone. The error message is code 110

Newbie

Plan Premium Country  Guatemala Device (Samsung  Operating System Android   My Question or Issue  i´m a premium member. I cant install Spotify on my Android phone. The&n...

YahTehgz

Composer

726 Views

1 replies

0 likes

Error 110
  • 726 Views
  • 1 replies
  • 0 likes

Search issues

PlanPremiumCountry CanadaDeviceSamsung s7 edgeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm connected to my internet on my phone and I type this on my phone connected to internet but what ever I so to spotify I can ...

Newbie

Plan Premium Country  Canada Device Samsung s7 edge Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I'm connected to my internet on my p...

SteveG700

Regular

768 Views

2 replies

0 likes

  • 768 Views
  • 2 replies
  • 0 likes

Stuck Offline

I just got spotify premium over a month ago and have been having the same issue again and again. Spotify stops connecting online even if offline mode is turned off and the only way i can fix it is by uninstalling the app and installing it again which...

Newbie

I just got spotify premium over a month ago and have been having the same issue again and again. Spotify stops connecting online even if offline mode is turned off and the only way i can fix it is by...

SteveG700

Regular

1034 Views

2 replies

0 likes

  • 1034 Views
  • 2 replies
  • 0 likes

Offline

Okay, so I've been having this issue for the past week or so. Everything will be working just fine, but if I go to search for a song/artist/whatever, it will say that I am offline. According to my settings, this is not the case. Others have suggested...

Casual Listener

Okay, so I've been having this issue for the past week or so. Everything will be working just fine, but if I go to search for a song/artist/whatever, it will say that I am offline. According to my se...

SteveG700

Regular

896 Views

4 replies

3 likes

  • 896 Views
  • 4 replies
  • 3 likes

App pauses or closes while playing

None of the below information is required. However, the more you provide the easier it will be for us to try and help.Plan PremiumCountry ArgentinaDeviceMoto z2 playOperating SystemAndroid 8.0.0 My Question or IssueThe app closes while i'm listening ...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country  Argentina Device Moto z2 play Operating System...

YahTehgz

Composer

662 Views

1 replies

2 likes

Moto z2play
  • 662 Views
  • 1 replies
  • 2 likes

The Android app refuses to cooperate

PlanPremiumCountryPolandDeviceHuawei P9 Lite 2016Operating SystemAndroid My Question or IssueHi. My Spotify app has suddenly stopped working.In the beginning it just turned itself off after switching on and a time of 10/15 seconds, not showing any da...

Newbie

Plan Premium Country Poland Device Huawei P9 Lite 2016 Operating System Android   My Question or Issue Hi.  My Spotify app has suddenly stopped working. In the beginning it just...

YahTehgz

Composer

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Spotify app closes itself

PlanPremiumCountry NetherlandsDevice Samsung Galaxy 9Operating Android Oreo My Question or Issue Since a few weeks the app on my phone keeps closing itself. Somtimes it takes an hour, other times just three songs. I have restarted the device, reinsta...

Newbie

Plan Premium Country  Netherlands Device  Samsung Galaxy 9 Operating Android Oreo   My Question or Issue  Since a few weeks the app on my phone keeps closing itsel...

YahTehgz

Composer

1692 Views

1 replies

0 likes

  • 1692 Views
  • 1 replies
  • 0 likes

Spotify App Pausing and Freezing AGAIN!!!

PlanPremium FamilyCountry USADeviceSamsung S8Operating SystemAndriod Oreo My Question or Issue The Spotify App has been cutting off in the middle of songs. I had this same problem last year and another time several months before that. It was told tha...

Regular

Plan Premium Family Country  USA Device Samsung S8 Operating System Andriod Oreo   My Question or Issue  The Spotify App has been cutting off in the middle of songs. I had th...

679 Views

0 replies

0 likes

  • 679 Views
  • 0 replies
  • 0 likes

Do One Plus 3 Spotify App support share on Instagram Stories?

PlanFreeCountry SpainDeviceOne Plus 3Operating SystemAndroid My Question or Issue The option to share directly to the stories does not show up, therefor I can't, and yes, I have both apps & phone updated

Casual Listener

Plan Free Country  Spain Device One Plus 3 Operating System Android   My Question or Issue  The option to share directly to the stories does not show up, therefor I can't, an...

1223 Views

0 replies

0 likes

One plus 3 Instagram stories
  • 1223 Views
  • 0 replies
  • 0 likes

Spotify doesn't reconnect to internet after signal drops

PlanPremiumCountryUSADeviceHTC Desire 550Operating SystemAndroid 7.0 My Question or Issue Basically, my internet isn't the greatest, so I sometimes get signal drops. The main issue arises when I go to a particular page(ie. Album page, artist page, se...

Regular

Plan Premium Country USA Device HTC Desire 550 Operating System Android 7.0   My Question or Issue  Basically, my internet isn't the greatest, so I sometimes get signal drops. The...

894 Views

0 replies

4 likes

  • 894 Views
  • 0 replies
  • 4 likes

Songs not showing up in library but are still saved

PlanPremiumCountry VietnamDeviceXiaomi Pocophone F1Operating SystemAndroid 8.1 My Question or IssueVirtually all my saved songs stopped showing up after I reinstalled the app following a device reset, although on the now playing page they still come ...

Newbie

Plan Premium Country  Vietnam Device Xiaomi Pocophone F1 Operating System Android 8.1   My Question or Issue Virtually all my saved songs stopped showing up after I reinstalled th...

YahTehgz

Composer

648 Views

1 replies

0 likes

  • 648 Views
  • 1 replies
  • 0 likes

Spotify randomly starts playing

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry DeviceMoto Z2 playOperating System My Question or Issue The Spotify app won't close, and then will randomly ...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device Moto Z2 play Operating System &...

YahTehgz

Composer

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

In app error report submit

PlanPremiumCountryNLDeviceSamsung Galaxy 9 Operating System Android please make it easier to submit errors and issues from within the app. I would like to see a more automated and easier process of reporting issues. I like and use spotify very much.I...

Casual Listener

  Plan Premium Country NL Device Samsung Galaxy 9  Operating System  Android   please make it easier to submit errors and issues from within the app.  I would like...

473 Views

0 replies

2 likes

  • 473 Views
  • 0 replies
  • 2 likes

I have the Galaxy S9 and Spotify keeps disappearing from the notifications bar

I've tried going into the settings and I've checked every box regarding notifications, **bleep**, ive checked every box period. But Spotify keeps disappearing from the notifications bar after a while and I have to close Spotify and open it back up ag...

Regular

I've tried going into the settings and I've checked every box regarding notifications, **bleep**, ive checked every box period. But Spotify keeps disappearing from the notifications bar after a while...

Mrsquishy

Regular

1419 Views

4 replies

1 likes

  • 1419 Views
  • 4 replies
  • 1 likes