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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6797 Views

0 replies

7 likes

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  • 7 likes

Incorrect german translation in Android app

PlanPremiumCountry DEDeviceOnePlus 5Operating System Android Oreo My Question or IssueDuring the last major UI update of the Android app, one very misleading and incorrect translation was introduced.In the podcast section you used "Folgen herunterlad...

Newbie

  Plan Premium Country  DE Device OnePlus 5 Operating System  Android Oreo   My Question or Issue During the last major UI update of the Android app, one very misl...

TheBarthoLi

Roadie

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes

After being offline Spotify only searches new songs in offline lists

PlanPremiumCountryThe Netherlands DeviceSamsung S7Operating SystemAndroid My Question or IssueI have a new phone, the Samsung S7, and ever since I put the Spotify app on this device I have trouble searching for new music after I put Spotify on the of...

Casual Listener

Plan Premium Country The Netherlands   Device Samsung S7 Operating System Android    My Question or Issue I have a new phone, the Samsung S7, and ever since I put the Spot...

TheBarthoLi

Roadie

1117 Views

3 replies

0 likes

  • 1117 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify stops playing after 10 minutes on Honor 9 Lite

Spotify reliably stops playing after exactly 10 minutes in the background without any notification. I have already changed my battery settings, the app should therefore be untouched by any energy saving mechanisms. PlanPremium DeviceHonor 9 Lite

Newbie

Spotify reliably stops playing after exactly 10 minutes in the background without any notification. I have already changed my battery settings, the app should therefore be untouched by any energy sav...

CarlosE

Spotify Legend

1247 Views

4 replies

1 likes

  • 1247 Views
  • 4 replies
  • 1 likes

Solved!! [app] One click for sync all my playlists

PlanPremiumCountry SpainDeviceLg G6Operating SystemAndroid My Question or Issue It's possible to make an option for download all my playlist at one time? Every time I reinstall Spotify i must go downloading my playlists one by one... It will be great...

Casual Listener

Plan Premium Country  Spain Device Lg G6 Operating System Android    My Question or Issue  It's possible to make an option for download all my playlist at one time? Ever...

TheBarthoLi

Roadie

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Issues

PlanPremiumCountryMalaysiaDeviceXiaomi Redmi 5Operating SystemAndroit Nougat 7.1.2 (MIUI Global 9.2 (NDMIEK) My Question or Issue1. Spotify Icon gone from status bar after pausing a track for a long time (happened to me on 14/08). 2. Track automatica...

Newbie

Plan Premium Country Malaysia Device Xiaomi Redmi 5 Operating System Androit Nougat 7.1.2 (MIUI Global 9.2 (NDMIEK)   My Question or Issue 1. Spotify Icon gone from status bar after pa...

Aimee_T

Roadie

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Block songs from being included in recommendations algorithm?

PlanPremiumCountryUSADeviceSamsung Galaxy S7 and Windows 10 DesktopOperating SystemAndroid Oreo/Windows 10 My Question or IssueLast summer someone phished my account or something (I've always been pretty good at recognizing sketchy phishing attempts ...

Newbie

Plan Premium Country USA Device Samsung Galaxy S7 and Windows 10 Desktop Operating System Android Oreo/Windows 10   My Question or Issue Last summer someone phished my account or ...

TheBarthoLi

Roadie

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Not Shuffling Playlists Correctly

PlanPremiumCountry USADeviceGoogle Pixel XLOperating SystemAndroid Oreo / Pie My Question or Issue Hello! Here's my issue.I have a Spotify playlist that has about 40 songs, all with different artists, plus 3 Bastille albums and 2 Walk the Moon albums...

Visitor

Plan Premium Country  USA Device Google Pixel XL Operating System Android Oreo / Pie   My Question or Issue  Hello! Here's my issue. I have a Spotify playlist that has about...

aisaly

Casual Listener

1765 Views

4 replies

2 likes

  • 1765 Views
  • 4 replies
  • 2 likes

Solved!! Mistery downloads

PlanPremiumCountry CanadaDeviceOnePlus 5t Help please. I've noticed recently that every time my phone connects to wifi it tells me that spotify is downloading files. Between 1 and 5 usually. I assume that are songs, but I have t added any songs in a ...

Casual Listener

Plan Premium Country  Canada Device OnePlus 5t   Help please.  I've noticed recently that every time my phone connects to wifi it tells me that spotify is downloading files. Bet...

Billy-J

Spotify Star

601 Views

3 replies

0 likes

  • 601 Views
  • 3 replies
  • 0 likes

Superuser Contribution Compartilhamento no Stories do Instagram indisponível

PlanPremiumCountryBrazil Device(Moto Z2 Play)Operating System(Android Oreo) My Question or IssueOi! Mesmo com o aplicativo do Spotify e do Instagram totalmente atualizados, não aparece pra mim a opção de compartilhar músicas no Storires do Instagram....

Casual Listener

Plan Premium Country Brazil   Device (Moto Z2 Play) Operating System (Android Oreo)   My Question or Issue Oi! Mesmo com o aplicativo do Spotify e do Instagram totalmente at...

Dntx

Music Fan

28044 Views

23 replies

25 likes

  • 28044 Views
  • 23 replies
  • 25 likes

How can this app be used?

Hello,I use the android app on Samsung Galaxy S3 with a free account. To be quite honest: I am shocked by the low degree of usability of this app. I have never seen something bad as this app. Please do reconsider the design of this application as it ...

Newbie

Hello, I use the android app on Samsung Galaxy S3 with a free account. To be quite honest: I am shocked by the low degree of usability of this app. I have never seen something bad as this app. Pleas...

Ryanx0r

Composer

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Superuser Contribution Battery Drain Since Last Update

PlanPremiumCountryUSA Device(LG V30Operating SystemAndroid 8.0 It seems every since the latest update to the android version of spotify my battery on my phone is draining really fast. i Got rid of other apps i thought could be the problem but im sure...

Casual Listener

Plan Premium Country USA   Device (LG V30 Operating System Android 8.0   It seems every since the latest update to the android version of spotify my battery on my phone is drainin...

jholtx

Casual Listener

852 Views

2 replies

4 likes

  • 852 Views
  • 2 replies
  • 4 likes

Superuser Contribution Skip Song buttons/option no longer available in car 8.4.66.733

PlanPremiumCountryUSA DevicePixel 2Operating SystemAndroid P My Question or IssueSince yesterday update (I can't tell if it's android P or spotify update) I'm unable to skip any songs from my car steering wheel/ HUD.I'm connected via bluetooth to my ...

Casual Listener

Plan Premium Country USA  Device Pixel 2 Operating System Android P   My Question or Issue Since yesterday  update (I can't tell if it's android P or spotify update) I'm unab...

Hababado

Casual Listener

1005 Views

2 replies

0 likes

  • 1005 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why does the option to remove a song from a playlist disappear when the song becomes unavailable?

PlanFree/PremiumCountry United States DeviceSamsung Galaxy S7Operating SystemAndroidMy Question or IssueWhy am I being forced to keep a song I can't listen to? This is a really annoying "feature"

Music Fan

Plan Free/Premium Country  United States  Device Samsung Galaxy S7 Operating System Android My Question or Issue Why am I being forced to keep a song I can't listen to? This is a r...

SergioDavid

Roadie

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Limited swiping.

Can only swipe left or right on a song 2-3 times before the screen locks and I can't swipe to the next song. Shuffling then unshuffling resets the issue, but still leaves me with only 2-3 swipes.

Casual Listener

Can only swipe left or right on a song 2-3 times before the screen locks and I can't swipe to the next song.  Shuffling then unshuffling resets the issue, but still leaves me with only 2-3 swipe...

Jose_M

Spotify Star

647 Views

1 replies

0 likes

  • 647 Views
  • 1 replies
  • 0 likes

Control Notification Disappearing

PlanPremiumCountryNetherlandsDeviceOnePlus 6, 128gb 8gb RAMOperating SystemAndroid 8.1.0 My Question or Issue Hey, When connecting to a bluetooth device such as my Bose QC II 35, JBL Charge 3 or Trust Fiesta Plus, the notification with controls (paus...

Casual Listener

Plan Premium Country Netherlands Device OnePlus 6, 128gb 8gb RAM Operating System Android 8.1.0   My Question or Issue  Hey,   When connecting to a bluetooth device such as...

mgeerse

Casual Listener

702 Views

1 replies

1 likes

  • 702 Views
  • 1 replies
  • 1 likes

Spotify stops working when I import music

When I import my music to Spotify on my phone, the app stops working and I can't open it so I always have to reinstall. I can still listen to everything on my laptop though.Thanks in advance

Newbie

      When I import my music to Spotify on my phone, the app stops working and I can't open it so I always have to reinstall. I can still listen to everything on my laptop though. ...

Billy-J

Spotify Star

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

Equalizer on Android gone

Hey all, Since the last update (maybe, but I can't guarantee, in any case, it's recent), the equalizer option is gone from the settings, I can't find it anywhere.Spotify version: 8.4.66.733 armV7Android version: 8.1.0 (OxygenOS 5.1.9)Phone model: One...

Casual Listener

  Hey all,   Since the last update (maybe, but I can't guarantee, in any case, it's recent), the equalizer option is gone from the settings, I can't find it anywhere. Spotify version: 8...

andreistraut

Casual Listener

762 Views

2 replies

0 likes

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Solved!!Superuser Contribution Radio réveil avec Spotify

Bonjour à tous J'aimerai trouver une solution afin d'avoir un radio réveil mais qui lance une musique issue de Spotify et non pas la radio FM.Quel matériel me faudrait-il pour celà ?(j'ai un compte prenium)Merci !

Casual Listener

  Bonjour à tous   J'aimerai trouver une solution afin d'avoir un radio réveil mais qui lance une musique issue de Spotify et non pas la radio FM. Quel matériel me faudrait-il pour celà...

Alfredo

Roadie

12168 Views

3 replies

0 likes

  • 12168 Views
  • 3 replies
  • 0 likes

Spotify background activity

PlanPremiumCountry FranceDeviceSamsung galaxy A5 2017Operating SystemAndroid 8My Question or IssueI don't know if my problem is localized but i have this one since 2 phones so i think is global, So my problem is this one : Why spotify don't know how ...

Casual Listener

  Plan Premium Country  France Device Samsung galaxy A5 2017 Operating System Android 8 My Question or Issue I don't know if my problem is localized but i have this one since 2 ph...

Nsbx

Casual Listener

2430 Views

2 replies

0 likes

  • 2430 Views
  • 2 replies
  • 0 likes