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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395425 Views

546 replies

35 likes

Account
Free
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8418 Views

0 replies

7 likes

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  • 7 likes

Solved!!Superuser Contribution Android app doesn't correctly register media playback

DeviceOnePlus 5TOperating SystemCan repro on all versions of Android released, with all versions of Spotify to date. My Question or Issue So I have this weird bug that appears on my phone after Spotify has been there for about 3-4 weeks. It reappears...

Music Fan

  Device OnePlus 5T Operating System Can repro on all versions of Android released, with all versions of Spotify to date.   My Question or Issue  So I have this weird bug that a...

esist

Music Fan

1147 Views

4 replies

0 likes

  • 1147 Views
  • 4 replies
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Can't log in to spotify/can't go 'online'

PlanPremiumCountryNetherlandsDeviceOnePlus 6Operating SystemAndroid 8.1.0OxygenOS 5.1.11 My Question or IssueLast weekend suddenly I was unable to stream music with mobile data. It mentioned that Spotify had no internet connection. My mobile network ...

Regular

  Plan Premium Country Netherlands Device OnePlus 6 Operating System Android 8.1.0 OxygenOS 5.1.11   My Question or Issue Last weekend suddenly I was unable to stream music with...

Levi379

Regular

686 Views

3 replies

1 likes

  • 686 Views
  • 3 replies
  • 1 likes

Superuser Contribution Volume goes up and down on it's own

PlanPremiumCountry USADevice(Samsung s7)Operating System(Android) All of a sudden the volume will go up and down, when it feels like it. At first I thought this was an issue with the radio in my truck, but come to find out...it's happening no matter ...

Regular

Plan Premium Country  USA Device (Samsung s7) Operating System (Android)   All of a sudden the volume will go up and down, when it feels like it.  At first I thought this was ...

Meditrina

Regular

13266 Views

4 replies

1 likes

  • 13266 Views
  • 4 replies
  • 1 likes

Bluetooth Radio Automatically Starts Spotify

I have a Note 8 that I connect to my semi's radio via bluetooth. Whenever I connect my phone to the radio, and change the source on the radio to bluetooth, spotify just out of no where starts playing. Even if the app isn't recently opened. It did thi...

Visitor

I have a Note 8 that I connect to my semi's radio via bluetooth. Whenever I connect my phone to the radio, and change the source on the radio to bluetooth, spotify just out of no where starts playing...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

Archivos locales

PlanPremiumCountry Argentina DeviceBLU ENERGY X PLUS Operating SistemAndroid 5.0My Question or Issue Los archivos locales cuando los descargo en el celular se escuchan acelerados no se porque, y en la pc se los puede escuchar normalmente

Newbie

Plan Premium Country  Argentina  Device BLU ENERGY X PLUS  Operating Sistem Android 5.0 My Question or Issue  Los archivos locales cuando los descargo en el celular se es...

435 Views

0 replies

1 likes

  • 435 Views
  • 0 replies
  • 1 likes

Superuser Contribution Can't scrub in track after selecting next

PlanPremiumCountry CHDeviceAsus Zenfone AROperating SystemAndroid 7.0 My Question or IssueAfter selecting the next song in an album in the player view, scrubbing doesn't work anymore. Going back to the album and selecting the song there fixes the pro...

Casual Listener

Plan Premium Country  CH Device Asus Zenfone AR Operating System Android 7.0   My Question or Issue After selecting the next song in an album in the player view, scrubbing doesn't...

Jemi

Spotify Legend

1952 Views

3 replies

0 likes

Next
Scrub
scrubbing
  • 1952 Views
  • 3 replies
  • 0 likes

Spotify pauses every 10 minutes

PlanPremiumCountry USADeviceGoogle Pixel 2 XLOperating SystemAndroid 9 My Question or IssueSpotify is pausing every 10 minutes. I don't know why. Haven't had this problem before today. The app is still open on the phone. It doesn't matter if it's in ...

Casual Listener

Plan Premium Country  USA Device Google Pixel 2 XL Operating System Android 9   My Question or Issue Spotify is pausing every 10 minutes. I don't know why. Haven't had this proble...

Kaaltet

Casual Listener

1719 Views

4 replies

0 likes

  • 1719 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Not able to share song on Instagram Stories

PlanPremiumCountry BrazilDeviceMoto Z Play 1Operating SystemAndroid 8.0.0 When I access the Sharing options in the song menu, there's no option to share to Instagram Stories. Even if I click on the More options, I can see that's possible to share as ...

Newbie

Plan Premium Country  Brazil Device Moto Z Play 1 Operating System Android 8.0.0     When I access the Sharing options in the song menu, there's no option to share to In...

Peter

Spotify Legend

3096 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Problem with downloading music

PlanPremiumCountry GermanyDeviceSamsung Galaxy J7 2017Operating SystemAndroid 7.0 My Question or IssueEverything was good before until I open today the app because I want to download couple albums so I can listen to them in offline mode. I am using 4...

Casual Listener

Plan Premium Country  Germany Device Samsung Galaxy J7 2017 Operating System Android 7.0   My Question or Issue Everything was good before until I open today the app because I wan...

Peter

Spotify Legend

1093 Views

7 replies

0 likes

  • 1093 Views
  • 7 replies
  • 0 likes

Huawei p20 pro lockscreen

Hi there, I've just made the leap from IPhone to android after many year. Unfortunately I can't get the little widget on the lockscreen to allow you to pause/skip tracks! I have a Huawei P20 pro, I've seen that other people have managed it but I need...

Casual Listener

Hi there,   I've just made the leap from IPhone to android after many year. Unfortunately I can't get the little widget on the lockscreen to allow you to pause/skip tracks! I have a Huawei P20...

larppa5

Casual Listener

13671 Views

1 replies

0 likes

  • 13671 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issues with Note 8 and Spotify app when pausing playback for a while and resuming use of the app.

PlanPremiumCountry USADeviceNote 8Operating SystemOreo (8.0.0)Spotify App Version8.4.66.733 armV7 My Question or Issue I will encounter some kind of bug that will pop up when the app goes inactive for a while. I'll start the app, listen to something ...

Casual Listener

Plan Premium Country  USA Device Note 8 Operating System Oreo (8.0.0) Spotify App Version 8.4.66.733 armV7  My Question or Issue  I will encounter some kind of bug tha...

disco_stu_82

Newbie

3233 Views

5 replies

4 likes

  • 3233 Views
  • 5 replies
  • 4 likes

App crashes when playing music

PlanFree/PremiumCountry DeviceSamsung Galaxy S9+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue In the middle of a song the app crashes and I have to unlock my phone again and start the app in order to play music. Very an...

Casual Listener

Plan Free/Premium Country   Device Samsung Galaxy S9+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue     In the middle of a song ...

Billy-J

Spotify Star

748 Views

3 replies

0 likes

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  • 3 replies
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How to close Spotify app?

PlanFreeCountry Canada DeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueI generally only listen to music when I'm driving. When I'm done my drive, Spotify stops playing, which is great. The problem is that the app remains open, so I...

Casual Listener

Plan Free Country  Canada   Device Samsung Galaxy S7 Operating System Android   My Question or Issue I generally only listen to music when I'm driving. When I'm done my driv...

945 Views

0 replies

0 likes

  • 945 Views
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Spotify connect not working

Since a week or two I can't seem to use spotify connect on my android device anymore...I reinstalled spotify and I could use it again... until I closed spotify...Then I tried rebooting and it worked again... until I closed it again...This keeps happe...

Newbie

Since a week or two I can't seem to use spotify connect on my android device anymore... I reinstalled spotify and I could use it again... until I closed spotify... Then I tried rebooting and it wor...

484 Views

0 replies

0 likes

bug
help!
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Solved!! New Layout A/B test

PlanPremium CountryNetherlands DeviceOnePlus One Operating SystemLineageOS 15.1 + OpenGapps + su My FeedbackThis layout change isn't a good one. The repeat button is hidden behind a menu icon and the devices available is surprisingly inconvenient whe...

Regular

Plan Premium   Country Netherlands   Device OnePlus One   Operating System LineageOS 15.1 + OpenGapps + su   My Feedback This layout change isn't a good one. The repe...

Loxer

Community Legend

698 Views

1 replies

0 likes

  • 698 Views
  • 1 replies
  • 0 likes

Chromecast implementation is buggy

PlanPremiumCountryNorwayDeviceSamsung Galaxy Galaxy S8Operating SystemAndroid 8.0.0 My Question or Issue I constantly have to reboot my phone in order to see my chromecast devices. They show up without problems in Google Home, YouTube apps and others...

Newbie

Plan Premium Country Norway Device Samsung Galaxy Galaxy S8 Operating System Android 8.0.0   My Question or Issue  I constantly have to reboot my phone in order to see my chromeca...

574 Views

0 replies

4 likes

  • 574 Views
  • 0 replies
  • 4 likes

Problems with my Pixel 2 xl, using the original usb c adapter, i cant skip song on spotify

PlanPremiumCountryGermanyDevice(Google Pixel 2 XL)Operating System(Android 8.1) My Question or Issue Cant skip song on spotify, just pause and play, i can skip the songs on google play without any problems, so the problem is on spotify, i reinstalled...

Casual Listener

Plan Premium Country Germany Device (Google Pixel 2 XL) Operating System (Android 8.1)   My Question or Issue  Cant skip song on spotify, just pause and play, i can skip the songs...

fooosp

Regular

800 Views

2 replies

0 likes

  • 800 Views
  • 2 replies
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Superuser Contribution Battery Drain Since Last Update

PlanPremiumCountryUSA Device(LG V30Operating SystemAndroid 8.0 It seems every since the latest update to the android version of spotify my battery on my phone is draining really fast. i Got rid of other apps i thought could be the problem but im sure...

Casual Listener

Plan Premium Country USA   Device (LG V30 Operating System Android 8.0   It seems every since the latest update to the android version of spotify my battery on my phone is drainin...

jholtx

Casual Listener

913 Views

2 replies

4 likes

  • 913 Views
  • 2 replies
  • 4 likes

The Android App is Buggy

PlanPremiumCountry EnglandDeviceSamsung Galaxy Note 8Operating SystemAndroid Oreo My Question or IssueMy issue is the same as this onehttps://community.spotify.com/t5/Android/APP-BUGS/td-p/4530811I've tried the suggested possible fixes including clea...

Newbie

Plan Premium Country  England Device Samsung Galaxy Note 8 Operating System Android Oreo   My Question or Issue My issue is the same as this one https://community.spotify.co...

666 Views

0 replies

1 likes

bugs
Version 8.4.17.640 armV7
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  • 1 likes

Superuser Contribution Cant find Shuffle Play on my playlist.

Hello, im using a Samsung Galaxy Note 5 and I only have a free plan. I cant seem to find the shuffle play on my playlist songs, note that ive already tried reinstalling the app.

Casual Listener

Hello, im using a Samsung Galaxy Note 5 and I only have a free plan. I cant seem to find the shuffle play on my playlist songs, note that ive already tried reinstalling the app.  

Sakkls

Casual Listener

1388 Views

5 replies

0 likes

  • 1388 Views
  • 5 replies
  • 0 likes