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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210760 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210760 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561133 Views

78 replies

3 likes

  • 561133 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463058 Views

575 replies

39 likes

Account
Free
  • 463058 Views
  • 575 replies
  • 39 likes

I have the Galaxy S9 and Spotify keeps disappearing from the notifications bar

I've tried going into the settings and I've checked every box regarding notifications, **bleep**, ive checked every box period. But Spotify keeps disappearing from the notifications bar after a while and I have to close Spotify and open it back up ag...

Regular

I've tried going into the settings and I've checked every box regarding notifications, **bleep**, ive checked every box period. But Spotify keeps disappearing from the notifications bar after a while...

Mrsquishy

Regular

1410 Views

4 replies

1 likes

  • 1410 Views
  • 4 replies
  • 1 likes

The Anroid app has WAY TOO MANY bugs. I'm done

I have a Samsung Note 8 and honestly, the Spotify Android app has been bugging so many times this month that I am contemplating switching to Apple Music or Google Play music because I can't take this **bleep** anymore.Here are a list of bugs that occ...

Casual Listener

I have a Samsung Note 8 and honestly, the Spotify Android app has been bugging so many times this month that I am contemplating switching to Apple Music or Google Play music because I can't take this...

kalandro85

Casual Listener

3205 Views

10 replies

16 likes

  • 3205 Views
  • 10 replies
  • 16 likes

Browsing an search options not working

PlanPremiumCountry UKDeviceGoogle PixelOperating System Android Oreo My Question or Issue Spotify browsing and searching not working I reinstalled it works for abit and then stops working again any help this issue is getting really irritating now!

Newbie

Plan Premium Country  UK Device Google Pixel Operating System  Android Oreo   My Question or Issue  Spotify browsing and searching not working I reinstalled it work...

YahTehgz

Composer

529 Views

1 replies

1 likes

  • 529 Views
  • 1 replies
  • 1 likes

Spotify connect "Phone locked or spotify not in foreground", is there a workaround this?

DeviceMacbook Pro with MacOS 10.13 / Samsung Galaxy S7 with Android Oreo I connect my phone to my bluetooth speakers and while at home I play music through there, so I don't have to listen to all my computer sounds through the speakers. The problem i...

Regular

Device Macbook Pro with MacOS 10.13 / Samsung Galaxy S7 with Android Oreo   I connect my phone to my bluetooth speakers and while at home I play music through there, so I don't have...

a7-t_5gr7tvcq

Newbie

3130 Views

4 replies

3 likes

Connect
phone
  • 3130 Views
  • 4 replies
  • 3 likes

Superuser Contribution Unable to share songs to Instagram Story

PlanPremiumCountryIsrael DeviceMeizu m2noteOperating SystemAndroid 5.1Spotify App Version 8.4.70.666Instagram App Version 63.0.0.17.94 My Question or Issue I don't have the option to share songs on Instagram Story. The only option I have related to I...

Casual Listener

Plan Premium Country Israel  Device Meizu m2note Operating System Android 5.1 Spotify App Version 8.4.70.666 Instagram App Version 63.0.0.17.94   My Question or Issue ...

Jemi

Spotify Legend

665 Views

1 replies

0 likes

  • 665 Views
  • 1 replies
  • 0 likes

why are you connecting to fb 5 f**** times a minute?

PlanPremiumCountry DeviceSamsungOperating SystemAndroid OreoMy Question or Issueeven though i dont have facebook activated in spotifiy....(i dont want that glofied toilet any where near my devices)i went ahead and blocked:*.facebook.comand my logs ex...

Casual Listener

Plan Premium Country   Device Samsung Operating System Android Oreo My Question or Issue even though i dont have facebook activated in spotifiy.... (i dont want that glofied toi...

513 Views

0 replies

2 likes

  • 513 Views
  • 0 replies
  • 2 likes

Bluetooth - aucun information tracklist

PlanPremiumCountry FranceDeviceGalaxy S8Operating SystemAndroid Oreo 8.0.0 My Question or Issue Bonjour,Les informations n'apparaissent sur mon autoradio en bluetooth alors qu'avec l'application de base Samsung oui. Merci de bien vouloir m'aider

Casual Listener

Plan Premium Country  France Device Galaxy S8 Operating System Android Oreo 8.0.0   My Question or Issue  Bonjour, Les informations n'apparaissent sur mon autoradio en ...

282 Views

0 replies

0 likes

  • 282 Views
  • 0 replies
  • 0 likes

Where can I find previous versions of Spotify app?

PlanPremiumDeviceSamsung S8Operating SystemAndroid Oreo I am tired of all the bugs on the last version of the app. The customer service is useless. Where can I find previous versions of the app? I remember that 3 months ago the app was working perfec...

Music Fan

Plan Premium Device Samsung S8 Operating System Android Oreo   I am tired of all the bugs on the last version of the app. The customer service is useless. Where can I find previous v...

488 Views

0 replies

0 likes

  • 488 Views
  • 0 replies
  • 0 likes

No Heart/Dislike on Lock Screen

I recently switched from an Iphone 5s to the Samsung Galaxy S9. One thing I noticed different on Android regarding Spotify is that there is no option to Like/Dislike on the Lock screen when I'm listening to a Radio. It seems inconvenient to always ha...

Casual Listener

  I recently switched from an Iphone 5s to the Samsung Galaxy S9. One thing I noticed different on Android regarding Spotify is that there is no option to Like/Dislike on the Lock screen w...

emily-grace

Composer

694 Views

1 replies

2 likes

Android
Galaxy S9
like and dislike
  • 694 Views
  • 1 replies
  • 2 likes

Queues cause inaccurate Heavy Rotation sections

PlanPremiumDeviceGoogle PixelOperating SystemAndroid 9.1 My Question or Issue My Heavy Rotation section is full of artists I've hardly listened to--often I've hardly clicked on them and I haven't listened to a full album by them. The only similarity ...

Newbie

Plan Premium Device Google Pixel Operating System Android 9.1   My Question or Issue  My Heavy Rotation section is full of artists I've hardly listened to--often I've hardly clicked...

417 Views

0 replies

0 likes

  • 417 Views
  • 0 replies
  • 0 likes

Problem with the app, need reload too much times

PlanPremiumCountry FranceDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid Oreo My Question or Issue i have a problem since i get the spotify premium.. when i heard music, even when i am connected to internet (wifi or 4G+) the app tell me that ther...

Newbie

Plan Premium Country  France Device Samsung Galaxy S7 Edge Operating System Android Oreo   My Question or Issue  i have a problem since i get the spotify premium.. when ...

YahTehgz

Composer

439 Views

1 replies

2 likes

  • 439 Views
  • 1 replies
  • 2 likes

Pausing and skipping to next song

PlanPremiumCountryAustraliaDeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueMy spotify is randomly pausing or skipping tothe next song. I have tried different headphones (as per suggestions) and also formatted my SD card to the phone...

Newbie

  Plan Premium Country Australia Device Samsung Galaxy 9 Operating System Android   My Question or Issue My spotify is randomly pausing or skipping tothe next song. I have tried ...

YahTehgz

Composer

571 Views

1 replies

1 likes

  • 571 Views
  • 1 replies
  • 1 likes

[Playlists] i cant find the button to add all musics of a playlist to another one

PlanPremiumCountry BrazilDevice Some androids (i tested in some frinds' phones)Operating SystemAndroid 7 and 8 My Question or Issue

Newbie

Plan Premium Country  Brazil Device  Some androids (i tested in some frinds' phones) Operating System Android 7 and 8   My Question or Issue  

280 Views

0 replies

0 likes

  • 280 Views
  • 0 replies
  • 0 likes

Home tab not loading on Honor Play in Android App

Hey Peeps, I've ran into an issue with my Android Spotify app when I switched over to my new Honor Play device. The app's home tab is not loading, giving an EM: Sorry, something went wrong. That didn't work. Please have another go. I've tried in Full...

Newbie

Hey Peeps,   I've ran into an issue with my Android Spotify app when I switched over to my new Honor Play device. The app's home tab is not loading, giving an EM: Sorry, something went wrong. ...

emily-grace

Composer

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Superuser Contribution i can't see image in browser section

PlanPremiumCountryItaly DeviceSamsung 7 EdgeOperating SystemAndroid Oreo My Question or Issue I can't see image in browser section.Spoiler (Highlight to read) I tried to delete cache and data.Reinstall application.Refactory settings of smartphone. Bu...

Casual Listener

Plan Premium Country Italy   Device Samsung 7 Edge Operating System Android Oreo   My Question or Issue  I can't see image in browser section.   I tried to d...

Lodu

Casual Listener

581 Views

2 replies

0 likes

  • 581 Views
  • 2 replies
  • 0 likes

Solved!! Naming Playlists Questions

So if I want to create a playlist like "90's Dance Hits" and there is already a listener created playlist with the same name how does that work? I'm not seeing duplicate names in playlists searches but I can't imagine people's choices in namig playli...

Regular

So if I want to create a playlist like "90's Dance Hits" and there is already a listener created playlist with the same name how does that work? I'm not seeing duplicate names in playlists searches b...

emily-grace

Composer

1768 Views

1 replies

0 likes

  • 1768 Views
  • 1 replies
  • 0 likes

Solved!! How to delete downloaded songs & podcasts

DeviceSamsung Galaxy S5Operating SystemAndroid 6.0 Marshmallow My Question or IssueSo now that spotify has made it so clearing the cache dosen't remove songs, how do you delete all your downloaded songs and podcasts?

Casual Listener

Device Samsung Galaxy S5 Operating System Android 6.0 Marshmallow   My Question or Issue So now that spotify has made it so clearing the cache dosen't remove songs, how do you delete all y...

Gamegenorator

Casual Listener

7110 Views

4 replies

0 likes

  • 7110 Views
  • 4 replies
  • 0 likes

Superuser Contribution Long loading times.

PlanPremiumCountryNorway DeviceSamsung Galaxy S8Operating SystemAndroid 8.0.0 My Question or Issue When opening a playlist, 25% of the time it takes several minutes to load. Also starting a song takes some time, Sometimes I get irritated and keep pre...

Casual Listener

Plan Premium Country Norway   Device Samsung Galaxy S8 Operating System Android 8.0.0   My Question or Issue  When opening a playlist, 25% of the time it takes several minut...

perern1994

Casual Listener

2775 Views

4 replies

0 likes

  • 2775 Views
  • 4 replies
  • 0 likes

Solved!! Any tips for navigating Spotify via Google Assistant?

Does anyone have any tips as far as navigating Spotify via Google Assistant (Voice Commands), particularly loading playlists. Some playlist have long names and I don't always remember the names. There also doesn't seem to be a way to load next saved ...

Regular

Does anyone have any tips as far as navigating Spotify via Google Assistant (Voice Commands), particularly loading playlists. Some playlist have long names and I don't always remember the names. Ther...

SUBCMDR

Regular

3954 Views

2 replies

0 likes

  • 3954 Views
  • 2 replies
  • 0 likes

Shuffle & repeat turn on with every app restart

PlanPremiumCountryNetherlandsDeviceHuawei P20 ProOperating SystemEMUI Android 8.1.0My Question or IssueWhenever I fully close and restart my Spotify app, my settings reset to shuffle and infinite repeat. I want to permanently disable these somehow, s...

Casual Listener

Plan Premium Country Netherlands Device Huawei P20 Pro Operating System EMUI Android 8.1.0 My Question or Issue Whenever I fully close and restart my Spotify app, my settings reset to shuffl...

dinomight

Spotify Star

650 Views

1 replies

1 likes

  • 650 Views
  • 1 replies
  • 1 likes