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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210757 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210757 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561117 Views

78 replies

3 likes

  • 561117 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463047 Views

575 replies

39 likes

Account
Free
  • 463047 Views
  • 575 replies
  • 39 likes

Superuser Contribution Realice pago

Hice pago y no tengo cuenta sin comerciales y no se puede descargar

Newbie

Hice pago y no tengo cuenta sin comerciales y no se puede descargar

Belt01

Newbie

730 Views

2 replies

0 likes

  • 730 Views
  • 2 replies
  • 0 likes

Unable to download certain podcasts

PlanPremiumCountry USDeviceSamsung Galaxy Operating SystemAndroid My Question or Issue For some reason I'm unable to download certain podcasts, Disgraceland and Welcome to the Magic Tavern to be specific. Other podcasts are downloading just fine, the...

Casual Listener

Plan Premium Country  US Device Samsung Galaxy   Operating System Android   My Question or Issue  For some reason I'm unable to download certain podcasts, Disgraceland ...

SqwEEt

Casual Listener

2010 Views

1 replies

1 likes

  • 2010 Views
  • 1 replies
  • 1 likes

Spotify Stops Working For No Reason

PlanPremiumCountry Turkey DeviceAsus Zenfone 2Operating SystemAndroid 5.0 My Question or Issue It was working all fine until a couple days ago. Now the app just stops working after maybe 10 seconds or a minute. It changes. Also when I launch the app ...

Regular

  Plan Premium Country  Turkey  Device Asus Zenfone 2 Operating System Android 5.0   My Question or Issue   It was working all fine until a couple days ago. Now t...

Kleeia

Regular

1005 Views

3 replies

1 likes

  • 1005 Views
  • 3 replies
  • 1 likes

I can not fast forward - Android

PlanFamilyCountry GermanyDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid 8.0.0 My Question or Issue When listening to music I can't fast forward or backward the song. When reinstalling the app it works for quite some time (~2 weeks) before it sto...

Casual Listener

Plan Family Country  Germany Device Samsung Galaxy S7 Edge Operating System Android 8.0.0   My Question or Issue   When listening to music I can't fast forward or backward t...

YahTehgz

Composer

1164 Views

3 replies

0 likes

  • 1164 Views
  • 3 replies
  • 0 likes

New Downloads Everyday

PlanPremiumCountryGermany DeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or IssueEvery morning Spotify delete all Songs and download all songs again..... Fix Pls

Newbie

Plan Premium Country Germany   Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue Every morning Spotify delete all Songs and download all songs aga...

YahTehgz

Composer

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bugged track covers on lsndscape

PlanPremiumCountryPolandDeviceSamsung Galaxy Note9Operating SystemAndroid OreoMy Question or IssueWhen we are using spotify in landscape, fast changing tracks cause problems with displaying covers.

Casual Listener

Plan Premium Country Poland Device Samsung Galaxy Note9 Operating System Android Oreo My Question or Issue When we are using spotify in landscape, fast changing tracks cause problems wi...

krzych53

Casual Listener

810 Views

4 replies

0 likes

  • 810 Views
  • 4 replies
  • 0 likes

Spotify Android Random Playback and Notification Bar Problems

Lately, whenever I pause my music, wait a while, and watch a video, my music will decide to resume playback again after pausing said video. I have the latest version of the app and Android. Also, my controller in my notification bar sometimes either ...

Casual Listener

Lately, whenever I pause my music, wait a while, and watch a video, my music will decide to resume playback again after pausing said video. I have the latest version of the app and Android.  Al...

TylerLarson

Casual Listener

620 Views

1 replies

1 likes

  • 620 Views
  • 1 replies
  • 1 likes

Code 110

PlanPremiumCountry GuatemalaDevice(Samsung Operating SystemAndroid My Question or Issue i´m a premium member. I cant install Spotify on my Android phone. The error message is code 110

Newbie

Plan Premium Country  Guatemala Device (Samsung  Operating System Android   My Question or Issue  i´m a premium member. I cant install Spotify on my Android phone. The&n...

YahTehgz

Composer

722 Views

1 replies

0 likes

Error 110
  • 722 Views
  • 1 replies
  • 0 likes

Search issues

PlanPremiumCountry CanadaDeviceSamsung s7 edgeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm connected to my internet on my phone and I type this on my phone connected to internet but what ever I so to spotify I can ...

Newbie

Plan Premium Country  Canada Device Samsung s7 edge Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I'm connected to my internet on my p...

SteveG700

Regular

760 Views

2 replies

0 likes

  • 760 Views
  • 2 replies
  • 0 likes

Stuck Offline

I just got spotify premium over a month ago and have been having the same issue again and again. Spotify stops connecting online even if offline mode is turned off and the only way i can fix it is by uninstalling the app and installing it again which...

Newbie

I just got spotify premium over a month ago and have been having the same issue again and again. Spotify stops connecting online even if offline mode is turned off and the only way i can fix it is by...

SteveG700

Regular

1025 Views

2 replies

0 likes

  • 1025 Views
  • 2 replies
  • 0 likes

Offline

Okay, so I've been having this issue for the past week or so. Everything will be working just fine, but if I go to search for a song/artist/whatever, it will say that I am offline. According to my settings, this is not the case. Others have suggested...

Casual Listener

Okay, so I've been having this issue for the past week or so. Everything will be working just fine, but if I go to search for a song/artist/whatever, it will say that I am offline. According to my se...

SteveG700

Regular

858 Views

4 replies

3 likes

  • 858 Views
  • 4 replies
  • 3 likes

App pauses or closes while playing

None of the below information is required. However, the more you provide the easier it will be for us to try and help.Plan PremiumCountry ArgentinaDeviceMoto z2 playOperating SystemAndroid 8.0.0 My Question or IssueThe app closes while i'm listening ...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country  Argentina Device Moto z2 play Operating System...

YahTehgz

Composer

655 Views

1 replies

2 likes

Moto z2play
  • 655 Views
  • 1 replies
  • 2 likes

The Android app refuses to cooperate

PlanPremiumCountryPolandDeviceHuawei P9 Lite 2016Operating SystemAndroid My Question or IssueHi. My Spotify app has suddenly stopped working.In the beginning it just turned itself off after switching on and a time of 10/15 seconds, not showing any da...

Newbie

Plan Premium Country Poland Device Huawei P9 Lite 2016 Operating System Android   My Question or Issue Hi.  My Spotify app has suddenly stopped working. In the beginning it just...

YahTehgz

Composer

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Spotify app closes itself

PlanPremiumCountry NetherlandsDevice Samsung Galaxy 9Operating Android Oreo My Question or Issue Since a few weeks the app on my phone keeps closing itself. Somtimes it takes an hour, other times just three songs. I have restarted the device, reinsta...

Newbie

Plan Premium Country  Netherlands Device  Samsung Galaxy 9 Operating Android Oreo   My Question or Issue  Since a few weeks the app on my phone keeps closing itsel...

YahTehgz

Composer

1685 Views

1 replies

0 likes

  • 1685 Views
  • 1 replies
  • 0 likes

Spotify App Pausing and Freezing AGAIN!!!

PlanPremium FamilyCountry USADeviceSamsung S8Operating SystemAndriod Oreo My Question or Issue The Spotify App has been cutting off in the middle of songs. I had this same problem last year and another time several months before that. It was told tha...

Regular

Plan Premium Family Country  USA Device Samsung S8 Operating System Andriod Oreo   My Question or Issue  The Spotify App has been cutting off in the middle of songs. I had th...

678 Views

0 replies

0 likes

  • 678 Views
  • 0 replies
  • 0 likes

Do One Plus 3 Spotify App support share on Instagram Stories?

PlanFreeCountry SpainDeviceOne Plus 3Operating SystemAndroid My Question or Issue The option to share directly to the stories does not show up, therefor I can't, and yes, I have both apps & phone updated

Casual Listener

Plan Free Country  Spain Device One Plus 3 Operating System Android   My Question or Issue  The option to share directly to the stories does not show up, therefor I can't, an...

1219 Views

0 replies

0 likes

One plus 3 Instagram stories
  • 1219 Views
  • 0 replies
  • 0 likes

Spotify doesn't reconnect to internet after signal drops

PlanPremiumCountryUSADeviceHTC Desire 550Operating SystemAndroid 7.0 My Question or Issue Basically, my internet isn't the greatest, so I sometimes get signal drops. The main issue arises when I go to a particular page(ie. Album page, artist page, se...

Regular

Plan Premium Country USA Device HTC Desire 550 Operating System Android 7.0   My Question or Issue  Basically, my internet isn't the greatest, so I sometimes get signal drops. The...

889 Views

0 replies

4 likes

  • 889 Views
  • 0 replies
  • 4 likes

Songs not showing up in library but are still saved

PlanPremiumCountry VietnamDeviceXiaomi Pocophone F1Operating SystemAndroid 8.1 My Question or IssueVirtually all my saved songs stopped showing up after I reinstalled the app following a device reset, although on the now playing page they still come ...

Newbie

Plan Premium Country  Vietnam Device Xiaomi Pocophone F1 Operating System Android 8.1   My Question or Issue Virtually all my saved songs stopped showing up after I reinstalled th...

YahTehgz

Composer

643 Views

1 replies

0 likes

  • 643 Views
  • 1 replies
  • 0 likes

Spotify randomly starts playing

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry DeviceMoto Z2 playOperating System My Question or Issue The Spotify app won't close, and then will randomly ...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device Moto Z2 play Operating System &...

YahTehgz

Composer

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

In app error report submit

PlanPremiumCountryNLDeviceSamsung Galaxy 9 Operating System Android please make it easier to submit errors and issues from within the app. I would like to see a more automated and easier process of reporting issues. I like and use spotify very much.I...

Casual Listener

  Plan Premium Country NL Device Samsung Galaxy 9  Operating System  Android   please make it easier to submit errors and issues from within the app.  I would like...

470 Views

0 replies

2 likes

  • 470 Views
  • 0 replies
  • 2 likes