Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118752 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
239508 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
600362 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
492874 Views
581 replies
42 likes
Like the title says some songs are playing in 2x speed and I don't know why and how to get the back to normal speed.
Like the title says some songs are playing in 2x speed and I don't know why and how to get the back to normal speed.
1050 Views
0 replies
0 likes
The inconsistency of song removals is becoming a huge burden. I create playlists, then weeks later half the tracks are missing because of whatever reason the artist has pulled them. How can I accept that as a premium user? It's not an acceptable leve...
The inconsistency of song removals is becoming a huge burden. I create playlists, then weeks later half the tracks are missing because of whatever reason the artist has pulled them. How can I accept ...
888 Views
0 replies
0 likes
PlanPremiumCountry JapanDeviceHonor 9Operating SystemAndroid Oreo My Question or IssueFirst off, well done on making it as difficult as possible via this frankly horrendous UI to even post on here. If people can't post, there's no problem right? Your...
Plan Premium Country Japan Device Honor 9 Operating System Android Oreo My Question or Issue First off, well done on making it as difficult as possible via this frankly ho...
Regular
2608 Views
2 replies
0 likes
PlanPremiumCountryUnited StatesDeviceSamsung S8+Operating SystemAndroid My Question or Issue Currently on Spotify, my music will just randomly stop playing. I dont know why. I do not know any fix for it either. This only happens when I am on my Andro...
Plan Premium Country United States Device Samsung S8+ Operating System Android My Question or Issue Currently on Spotify, my music will just randomly stop playing. I dont know ...
911 Views
0 replies
0 likes
PlanPremiumCountry UKDevice(Samsung Galaxy Operating System(Android Oreo) My Question or Issue Every time I try to stream my bigger playlist over google chromecast, whenever the current song I have picked finishes it automatically goes back to the fi...
Plan Premium Country UK Device (Samsung Galaxy 😎 Operating System (Android Oreo) My Question or Issue Every time I try to stream my bigger playlist over google chro...
1138 Views
0 replies
0 likes
Recently Spotify has started acting pretty weird. To begin, Spotify has randomly (on both my Android phone and my desktop PC) stopped playing a song I'm listening to, and switches itself over to a Firefox Web Player and starts playing a random song t...
Recently Spotify has started acting pretty weird. To begin, Spotify has randomly (on both my Android phone and my desktop PC) stopped playing a song I'm listening to, and switches itself ove...
1164 Views
0 replies
1 likes
CountryGermany Device(HTC One M9) Operating System(Android 7.0) My Question or IssueI've got a new phone just today and I started to reinstall everything as well as Spotify and tried to download my playlists. Now I'm sitting here almost 6 hours later...
Country Germany Device (HTC One M9) Operating System (Android 7.0) My Question or Issue I've got a new phone just today and I started to reinstall everything as well as...
Casual Listener
26743 Views
2 replies
3 likes
PlanPremiumCountryUSA DeviceHonorOperating SystemAndroid My Question or Issue I made several playlists on one PC (1) and my phone was able to download music. I made one playlist on PC (2) and tried to download music but download waited forever. PC (2...
Plan Premium Country USA Device Honor Operating System Android My Question or Issue I made several playlists on one PC (1) and my phone was able to download music. I made...
290 Views
0 replies
0 likes
PlanPremiumCountryNetherlands DeviceAsus k007Operating SystemAndroid 5.0.1 My Question or IssueSince a couple of weeks my Spotify keeps shutting down spontaneously.When I put my internet connection off and restart Spotify, then putting my internet ba...
Plan Premium Country Netherlands Device Asus k007 Operating System Android 5.0.1 My Question or Issue Since a couple of weeks my Spotify keeps shutting down spontaneously. W...
317 Views
0 replies
0 likes
I have a samsung a5 . I have been listening to a podcast for the last 6 months and today i cannot play it anymore. And i can't play any other one as well. Once i press the episode button i just get a written description and thats it please help.P.sI ...
I have a samsung a5 . I have been listening to a podcast for the last 6 months and today i cannot play it anymore. And i can't play any other one as well. Once i press the episode button i just get a...
501 Views
0 replies
0 likes
My account dont show artist or songs when I use search button. There is "you are offline" note when i serch something or look artist page even i am at wifi or 4g+ mobile net. I was restart my phone uninstall spotify and install again. Wipe spotify ca...
My account dont show artist or songs when I use search button. There is "you are offline" note when i serch something or look artist page even i am at wifi or 4g+ mobile net. I was restart my phone u...
301 Views
0 replies
0 likes
I bought an SD recently so that I could download my songs on to it but Spotify seems to not like that. I've reinstalled over and over, moved the data file from internal storage to the SD, formatted the SD as internal and portable, but nothing has wor...
I bought an SD recently so that I could download my songs on to it but Spotify seems to not like that. I've reinstalled over and over, moved the data file from internal storage to the SD, forma...
Casual Listener
1054 Views
4 replies
0 likes
Hi,I've been listening to podcasts with spotify For a long time. Since last week or so, the "play" button in each episode in a podcast's episodes list is missing, thus i can't play episodes. Downloading them doesn't help as well since even when they'...
Hi, I've been listening to podcasts with spotify For a long time. Since last week or so, the "play" button in each episode in a podcast's episodes list is missing, thus i can't play episodes....
592 Views
0 replies
4 likes
PlanPremiumCountry DeviceLG 4Operating SystemAndroid My Question or Issue Hi,Where did the "play" button go under "Podcasts"? It was there up until few days ago and now it's gone. Downloading doesn't help too.Thanks
Plan Premium Country Device LG 4 Operating System Android My Question or Issue Hi, Where did the "play" button go under "Podcasts"? It was there up until few days...
298 Views
0 replies
0 likes
PlanPremiumCountry LithuaniaDeviceOne Plus 5TOperating SystemAndroid My Question or Issue Hi my app keeps playing online music (not dwonloaded songs) but when i try to like them and/or use search it sais not available in offline mode (for search) and...
Plan Premium Country Lithuania Device One Plus 5T Operating System Android My Question or Issue Hi my app keeps playing online music (not dwonloaded songs...
Community Legend
1130 Views
1 replies
0 likes
DeviceHuawei P9 LiteMy Question or IssueI have always used Spotify and I never had any problems, but recently it started pausing randomly - either when I open another app (Spotify is in background) or literally in the middle of browsing in another ap...
Device Huawei P9 Lite My Question or Issue I have always used Spotify and I never had any problems, but recently it started pausing randomly - either when I open another app (Spotify is in backgro...
Community Legend
511 Views
1 replies
0 likes
PlanPremium StudentCountryThe NetherlandsDeviceSamsung Galaxy S7 (SM-G930F)Operating SystemAndroid version 8.0.0Spotify8.4.72.845 armV7Instagram64.0.0.14.96 My Question or IssueI can't share a song to Instagram story! I reinstalled both Spotify and I...
Plan Premium Student Country The Netherlands Device Samsung Galaxy S7 (SM-G930F) Operating System Android version 8.0.0 Spotify 8.4.72.845 armV7 Instagram 64.0.0.14.96  ...
Casual Listener
955 Views
2 replies
0 likes
PlanPremiumCountry HollandDeviceHuawei P20 liteOperating SystemAndroid 8.0.0 My Question or Issue I have seen some of the other forum posts for this but they don't help.I have in I'll the devises around 300 numbers downloaded but I have 1 local song ...
Plan Premium Country Holland Device Huawei P20 lite Operating System Android 8.0.0 My Question or Issue I have seen some of the other forum posts for this but the...
Casual Listener
509 Views
2 replies
0 likes
Plan: Free/PremiumCountry: USADevice: LG PhoneOperating System: Android Nougat My Question or Issue I have playlists that I don't have any problems with, but there is ONE that your algorithm is way off, as it adds inappropriate songs. The playlist is...
Plan: Free/Premium Country: USA Device: LG Phone Operating System: Android Nougat My Question or Issue I have playlists that I don't have any problems with, but...
318 Views
0 replies
1 likes
PlanFamilyCountryDenmark DeviceSamsung A5 (2017)Operating System(Android) My Question or Issue Hi.Is it possible to sort my playlist by author, on my android device?It should be with premium, and as far as I can tell, the family deal is also some sor...
Plan Family Country Denmark Device Samsung A5 (2017) Operating System (Android) My Question or Issue Hi. Is it possible to sort my playlist by author, on my android ...
Spotify Star
1879 Views
3 replies
1 likes
