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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387275 Views

545 replies

34 likes

Account
Free
  • 387275 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8039 Views

0 replies

7 likes

  • 8039 Views
  • 0 replies
  • 7 likes

Superuser Contribution App Force Closes

PlanPremiumCountry United StatesDevice(Samsung Galaxy Note Operating System(Android 8.0.0) My Question or Issue My Spotify app closes randomly. Why, I'm not sure. I'll be listening to music for about 15 mins, then all of a sudden....the app will forc...

Regular

Plan Premium Country  United States Device (Samsung Galaxy Note 😎 Operating System (Android 8.0.0)   My Question or Issue   My Spotify app closes randomly.  Why, I'm n...

Billy-J

Spotify Star

1696 Views

9 replies

1 likes

Android Support
Spotify Support
support
  • 1696 Views
  • 9 replies
  • 1 likes

Superuser Contribution App notification bar

PlanFree/PremiumCountryUnited StatesDeviceSamsung Galaxy 9 My Question or IssueSince the last few days, the spotify icon in the notification area/bar (normally allowing playback controls and going straight to the app while using other apps) has disap...

Newbie

Plan Free/Premium Country United States Device Samsung Galaxy 9   My Question or Issue Since the last few days, the spotify icon in the notification area/bar (normally allowing playback ...

Katerina

Spotify Legend

813 Views

1 replies

1 likes

  • 813 Views
  • 1 replies
  • 1 likes

Superuser Contribution multiple problems with spotify app

(USA, LG G6 running Android 8.0.0)For the past couple weeks I've been unable to skip more than a few tracks by swiping on the album covers, spotify doesn't show notifications, and liking music in the daily mix doesn't appear to do anything. help?

Newbie

(USA, LG G6 running Android 8.0.0) For the past couple weeks I've been unable to skip more than a few tracks by swiping on the album covers, spotify doesn't show notifications, and liking music in t...

Katerina

Spotify Legend

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Enable "time remaining" on Android

Long time premium user here recently switched to Android. On iOS, the desktop apps and even the webplayer it's possible to tap the track time (in the player view to the right of the scrubber) and change it to showing "time remaining" of the current t...

Casual Listener

Long time premium user here recently switched to Android.    On iOS, the desktop apps and even the webplayer it's possible to tap the track time (in the player view to the right of the sc...

Jemi

Spotify Legend

2391 Views

3 replies

1 likes

  • 2391 Views
  • 3 replies
  • 1 likes

Multiple bugs on Samsung Galaxy S8

Spotify seems to like to break on my new phone. The first bug I encountered is the photo included. Dont know how to describe it but it happens randomly when I open the app. The second bug I have encountered is that it wont show up in my notification ...

Newbie

Spotify seems to like to break on my new phone. The first bug I encountered is the photo included. Dont know how to describe it but it happens randomly when I open the app. The second bug I have enco...

jsannn

Community Legend

707 Views

1 replies

3 likes

  • 707 Views
  • 1 replies
  • 3 likes

I cannot store my music on SD card

Plan: PremiumCountry: US DeviceMotorola x4 - brand new12 gb free internal 60+ gb free sdOperating SystemAndroid Oreo - updated to latest What I've tried:Deleting cache, deleting data, deleting both, deleting them in different orderClean Re-installFor...

Casual Listener

Plan: Premium Country:  US   Device Motorola x4 - brand new 12 gb free internal 60+ gb free sd Operating System Android Oreo - updated to latest   What I've tried: ...

Dishwasher

Casual Listener

1908 Views

6 replies

0 likes

  • 1908 Views
  • 6 replies
  • 0 likes

Spotify restarts when I want to share a song?

PlanPremiumCountryUSADeviceGalaxy Note 8Operating SystemAndroid 8.0 My Question or IssueEvery time I want to share a song, the app starts each time I press the Share button from the song menu. (8/27/18 Update)I have tried the method of uninstalling m...

Casual Listener

Plan Premium Country USA Device Galaxy Note 8 Operating System Android 8.0   My Question or Issue Every time I want to share a song, the app starts each time I press the Share button f...

MeowMeow420

Newbie

4648 Views

38 replies

12 likes

  • 4648 Views
  • 38 replies
  • 12 likes

Superuser Contribution Spotify keeps playing stuff in the middle of my queue

PlanPremium Country US (specifically Seattle WA) DeviceGoogle Pixel XL Operating SystemAndroid 9 My Question or Issue All week, consistently when I play music, whether I play an album or shuffle a playlist, a podcast I listen to will randomly play in...

Newbie

Plan Premium   Country  US (specifically Seattle WA)   Device Google Pixel XL   Operating System Android 9   My Question or Issue  All week, consistently wh...

Guido

Spotify Legend

1226 Views

1 replies

0 likes

  • 1226 Views
  • 1 replies
  • 0 likes

Spotify not showing in the notification panel

Hello,While playing songs, Spotify doesn't show on the notification panel randomly. It comes up by itself sometimes. PlanPremiumCountry SingaporeDeviceSamsung Note 8Operating SystemAndroid 8.0.0 Thanks

Newbie

Hello, While playing songs, Spotify doesn't show on the notification panel randomly. It comes up by itself sometimes.   Plan Premium Country  Singapore Device Samsung Note 8 Operat...

jsannn

Community Legend

627 Views

1 replies

0 likes

Android
Notification panel
  • 627 Views
  • 1 replies
  • 0 likes

Superuser Contribution P20 pro lockscreen widget

Hi there, I've just made the leap from IPhone to android after many year. Unfortunately I can't get the little widget on the lockscreen to allow you to pause/skip tracks! I have a Huawei P20 pro, I've seen that other people have managed it but I need...

Casual Listener

Hi there,   I've just made the leap from IPhone to android after many year. Unfortunately I can't get the little widget on the lockscreen to allow you to pause/skip tracks! I have a Huawei P20...

Guido

Spotify Legend

1590 Views

1 replies

0 likes

Android
  • 1590 Views
  • 1 replies
  • 0 likes

Automatic music reproduction on other devices

Good Morning,I noticed that sometimes the app on my mobile phone (Huawei P9) tries to connect to an external device. THe problem is that I don't know why, because there aren't devices in my network. After asking me if I want to continue listening mus...

Casual Listener

Good Morning, I noticed that sometimes the app on my mobile phone (Huawei P9) tries to connect to an external device. THe problem is that I don't know why, because there aren't devices in my network...

Loxer

Community Legend

583 Views

3 replies

0 likes

  • 583 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Visual Overlay Bug Note 8

PlanPremiumCountry USDeviceNote 8Operating SystemAndroid Oreo 8.0.0Samsung Experience 9.0Kernel 4.4.78-13949550 My Question or IssueI am getting this strange issue sometimes when i relaunch the app after it has been running in the background it has t...

Casual Listener

    Plan Premium Country  US Device Note 8 Operating System Android Oreo 8.0.0 Samsung Experience 9.0 Kernel 4.4.78-13949550   My Question or Issue I am getting ...

Katerina

Spotify Legend

1084 Views

3 replies

0 likes

  • 1084 Views
  • 3 replies
  • 0 likes

Android and Chromecast out of sync after ~10 minutes

PlanPremiumCountryUSDeviceGoogle Pixel 2Operating SystemAndroid 9My Question or IssueAfter about 10-20 minutes of Spotify being in the background playing via Chromecast, if I return to Spotify, the "connection" with my Chromecast isn't fully function...

Newbie

  Plan Premium Country US Device Google Pixel 2 Operating System Android 9 My Question or Issue After about 10-20 minutes of Spotify being in the background playing via Chromecast, if ...

834 Views

0 replies

9 likes

Chromecast Android
  • 834 Views
  • 0 replies
  • 9 likes

Suggested song

PlanFreeCountry Argentina I made a playlist with 30 songs and after 2 or 3, suggested music starts playing. How do I stop this? I want to listen to the music I added, not to something else

Newbie

Plan Free Country  Argentina  I made a playlist with 30 songs and after 2 or 3, suggested music starts playing. How do I stop this? I want to listen to the music I added, not to somethi...

445 Views

0 replies

2 likes

  • 445 Views
  • 0 replies
  • 2 likes

When searching for a song the next song that plays does not take into consideration the search

I am using android. When I search for songs in a large playlist, for example, say led zeppelin only led zeppelin songs show up. If I pick one of these songs it plays correctly. However, once the next song plays it ignores the filter and plays the nex...

Regular

I am using android. When I search for songs in a large playlist, for example, say led zeppelin only led zeppelin songs show up. If I pick one of these songs it plays correctly. However, once the...

460 Views

0 replies

0 likes

  • 460 Views
  • 0 replies
  • 0 likes

Entire songs not playing on android mobile

I made playlists on my computer and when I try to play on my android device it only plays like 13 seconds of the song.

Newbie

I made playlists on my computer and when I try to play on my android device it only plays like 13 seconds of the song.

270 Views

0 replies

0 likes

  • 270 Views
  • 0 replies
  • 0 likes

after playing few songs then stop playing

PlanPremiumCountry Hong KongDeviceSamsungs8 PlusOperating SystemAndroid My Question or Issue Recently my spotify only can play few songs then it stop playing. I have go back to the app then click "play" or reset the app to play it again. any ideas fo...

Newbie

Plan Premium Country  Hong Kong Device Samsungs8 Plus Operating System Android   My Question or Issue  Recently my spotify only can play few songs then it stop playing. I hav...

Jose_M

Spotify Star

476 Views

1 replies

3 likes

  • 476 Views
  • 1 replies
  • 3 likes

Solved!!Superuser Contribution Android app doesn't correctly register media playback

DeviceOnePlus 5TOperating SystemCan repro on all versions of Android released, with all versions of Spotify to date. My Question or Issue So I have this weird bug that appears on my phone after Spotify has been there for about 3-4 weeks. It reappears...

Music Fan

  Device OnePlus 5T Operating System Can repro on all versions of Android released, with all versions of Spotify to date.   My Question or Issue  So I have this weird bug that a...

esist

Music Fan

1105 Views

4 replies

0 likes

  • 1105 Views
  • 4 replies
  • 0 likes

Can't log in to spotify/can't go 'online'

PlanPremiumCountryNetherlandsDeviceOnePlus 6Operating SystemAndroid 8.1.0OxygenOS 5.1.11 My Question or IssueLast weekend suddenly I was unable to stream music with mobile data. It mentioned that Spotify had no internet connection. My mobile network ...

Regular

  Plan Premium Country Netherlands Device OnePlus 6 Operating System Android 8.1.0 OxygenOS 5.1.11   My Question or Issue Last weekend suddenly I was unable to stream music with...

Levi379

Regular

649 Views

3 replies

1 likes

  • 649 Views
  • 3 replies
  • 1 likes

Superuser Contribution Volume goes up and down on it's own

PlanPremiumCountry USADevice(Samsung s7)Operating System(Android) All of a sudden the volume will go up and down, when it feels like it. At first I thought this was an issue with the radio in my truck, but come to find out...it's happening no matter ...

Regular

Plan Premium Country  USA Device (Samsung s7) Operating System (Android)   All of a sudden the volume will go up and down, when it feels like it.  At first I thought this was ...

Meditrina

Regular

13233 Views

4 replies

1 likes

  • 13233 Views
  • 4 replies
  • 1 likes