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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I used the spotify premium for some time now and I usually listen to music with the 3.5mm jacks, but after this last update the sound is without any quality, without any kind of bass. It's like listening to music, with some very poor quality speakers...
I used the spotify premium for some time now and I usually listen to music with the 3.5mm jacks, but after this last update the sound is without any quality, without any kind of bass. It's like liste...
Spotify Star
12257 Views
3 replies
0 likes
Plan: PremiumCountry: UK Device: Huawei P20 ProOperating System: Android 8.1.0 Podcast episodes will only play once. As soon as an episode is finished playing it shows as played, and Spotify will skip past it when I try to play it again. I've tried u...
Plan: Premium Country: UK Device: Huawei P20 Pro Operating System: Android 8.1.0 Podcast episodes will only play once. As soon as an episode is finished playing it shows as played, ...
Casual Listener
2111 Views
2 replies
3 likes
PlanPremiumCountryGermanyDeviceAcer R13 Chromebook (32GB)Operating SystemChrome OS with Android 7.1.1 My Question or Issue Hey! This is a pretty uncommon question, as there aren't many Chromebook users in my country, but I'm trying to change the stor...
Plan Premium Country Germany Device Acer R13 Chromebook (32GB) Operating System Chrome OS with Android 7.1.1 My Question or Issue Hey! This is a pretty uncommon question, as th...
Roadie
3397 Views
1 replies
6 likes
PlanPremiumCountryMéxico DeviceHTC Desire 530Operating SystemAndroid 6 I've downloaded a couple songs, (they have the green arrow) but when i go offline mode they wont play. i already uninstall the app, clean the offline devices, reinstall the app bu...
Plan Premium Country México Device HTC Desire 530 Operating System Android 6 I've downloaded a couple songs, (they have the green arrow) but when i ...
Spotify Star
521 Views
3 replies
0 likes
PlanPremium FamilyDeviceSamsung Galaxy S8Operating SystemAndroid 8.0.0 My Question>I added local files to my playlist on desktop>Said playlist is downloaded on both desktop and android phone>Local files playing fine on said playlist on desktop>Local ...
Plan Premium Family Device Samsung Galaxy S8 Operating System Android 8.0.0 My Question >I added local files to my playlist on desktop >Said playlist is downloaded on both deskt...
Roadie
562 Views
5 replies
0 likes
Hello,i have the problem, that my display from my Discover Media show the wrong song informations when i play a song from spotify. It shows the information from the song before. Every time. This problem does not occur with deezer, play music, amazon....
Hello, i have the problem, that my display from my Discover Media show the wrong song informations when i play a song from spotify. It shows the information from the song before. Every time. ...
Roadie
911 Views
1 replies
1 likes
PlanpremiumCountry Netherlands DeviceSamsung J3 galaxyOperating SystemAndroid 5.1.1. My Question or IssueWhen I download a playlist, on my Samsung in the left corner I keep seeing the message "Downloading" even after it has been fully downloaded.
Planpremium Country Netherlands Device Samsung J3 galaxy Operating System Android 5.1.1. My Question or Issue When I download a playlist, on my Samsung in the left corner...
Music Fan
554 Views
4 replies
0 likes
PlanFree/PremiumCountry IsraelDeviceLG-G6Operating SystemAndroid My Question or Issue Hi thereI started a pro trial, downladed a playlist, and suddenly the playlist plays only 4 songs, no matter online or offline!Downlad shows the green arrow.Hitting...
Plan Free/Premium Country Israel Device LG-G6 Operating System Android My Question or Issue Hi there I started a pro trial, downladed a playlist, and suddenly the playli...
Not applicable
839 Views
3 replies
0 likes
I've always used the android app version and recently I've had no artist bio information for any artist in my library. Also no concert information. This is an ongoing issue even after deleting my cache and uninstalling and reinstalling the app from t...
I've always used the android app version and recently I've had no artist bio information for any artist in my library. Also no concert information. This is an ongoing issue even after deleting my cac...
Regular
4183 Views
11 replies
5 likes
PlanPremiumCountry LatviaDeviceHuawei P10Operating SystemAndroid Oreo My Question or Issue I just don't have a video option in Spotify at all, I have the latest version, I checked the guide, I don't have "video" tab when I click "Browse" and when I'm...
Plan Premium Country Latvia Device Huawei P10 Operating System Android Oreo My Question or Issue I just don't have a video option in Spotify at all, I have the latest ver...
Not applicable
2812 Views
2 replies
0 likes
PlanPremiumCountry México DeviceSonyOperating SystemAndroid My Question or Issue I can't reproduce videos,it says it fails
Plan Premium Country México Device Sony Operating System Android My Question or Issue I can't reproduce videos,it says it fails
Spotify Star
703 Views
1 replies
0 likes
I've listened to a few commedy shows on Spotify and really enjoyed them. Unfortunately, these "tracks" are being added to automatic playlists like "Your Summer Rewind" or "Your Top Songs 2017". Is there anyway to remove them from the list? It's great...
I've listened to a few commedy shows on Spotify and really enjoyed them. Unfortunately, these "tracks" are being added to automatic playlists like "Your Summer Rewind" or "Your Top Songs 2017". Is th...
Casual Listener
2119 Views
2 replies
3 likes
In the app, in the favorites song section i had 7000 songs now its in 1000. Is this a glitch going on or what.
In the app, in the favorites song section i had 7000 songs now its in 1000. Is this a glitch going on or what.
Spotify Star
634 Views
5 replies
0 likes
PlanPremiumCountry JapanDeviceHonor 9Operating SystemAndroid Oreo My Question or IssueFirst off, well done on making it as difficult as possible via this frankly horrendous UI to even post on here. If people can't post, there's no problem right? Your...
Plan Premium Country Japan Device Honor 9 Operating System Android Oreo My Question or Issue First off, well done on making it as difficult as possible via this frankly ho...
Regular
1854 Views
2 replies
0 likes
Hey, I have a problem with some specific songs and is really annoying, I've tried many things to fix it and the problem still showing, basically, the songs at some specific points they sound distorted and cutted, sounds really bad and what's interest...
Hey, I have a problem with some specific songs and is really annoying, I've tried many things to fix it and the problem still showing, basically, the songs at some specific points they sound distorte...
Composer
667 Views
4 replies
0 likes
PlanPremiumCountry PolandDeviceSamsung Galaxy S8+Operating System, Android 8.0 My Question or Issue I just noticed that spotify setting no longer allows me to select a data storage location and I can only guess this is to do with a fix for music undo...
Plan Premium Country Poland Device Samsung Galaxy S8+ Operating System, Android 8.0 My Question or Issue I just noticed that spotify setting no longer allows me to se...
Regular
850 Views
3 replies
1 likes
PlanPremium DeviceGalaxy s8 My Question or Issue I have an echo dot and very recently Spotify has started to turn on auto shuffle every time I ask to play an artist's music. I have tried turning it off through the app and via voice commands, but ever...
Plan Premium Device Galaxy s8 My Question or Issue I have an echo dot and very recently Spotify has started to turn on auto shuffle every time I ask to play an arti...
Visitor
30043 Views
72 replies
46 likes
PlanPremiumCountryUSA DevicePixel 1Operating SystemN/A My Question or Issue When I click on the 'three dot' button, then click 'Share' the app just closes. I tried force stopping the app, clearing the cache, everything short of uninstalling and re-in...
Plan Premium Country USA Device Pixel 1 Operating System N/A My Question or Issue When I click on the 'three dot' button, then click 'Share' the app just closes. I t...
Casual Listener
362 Views
1 replies
0 likes
Hi there,since two days I am Not able to add songs to queue when streaming on Chromecast (no matter which of the chromecasts).My girlfriend is still able to do it.I have an Samsung Galaxy 8 with Android 8. Spotify Version 8.4.66.733 arm V7She has an ...
Hi there, since two days I am Not able to add songs to queue when streaming on Chromecast (no matter which of the chromecasts). My girlfriend is still able to do it. I have an Samsung Galaxy 8 wit...
Music Fan
9681 Views
46 replies
57 likes
PlanPremiumCountry: Panama DeviceCarMultiMedia System rk30 ChipsetOperating SystemAndroid Jelly Bean 4.2.2 My Question or IssueEvery time Spotify updates with a new version in all my playlists the "Download" button is set back to off. I have to reanb...
Plan Premium Country: Panama Device CarMultiMedia System rk30 Chipset Operating System Android Jelly Bean 4.2.2 My Question or Issue Every time Spotify updates with ...
Casual Listener
416 Views
2 replies
0 likes
