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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202874 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202874 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

547788 Views

78 replies

3 likes

  • 547788 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455597 Views

571 replies

38 likes

Account
Free
  • 455597 Views
  • 571 replies
  • 38 likes

why are you connecting to fb 5 f**** times a minute?

PlanPremiumCountry DeviceSamsungOperating SystemAndroid OreoMy Question or Issueeven though i dont have facebook activated in spotifiy....(i dont want that glofied toilet any where near my devices)i went ahead and blocked:*.facebook.comand my logs ex...

Casual Listener

Plan Premium Country   Device Samsung Operating System Android Oreo My Question or Issue even though i dont have facebook activated in spotifiy.... (i dont want that glofied toi...

511 Views

0 replies

2 likes

  • 511 Views
  • 0 replies
  • 2 likes

Bluetooth - aucun information tracklist

PlanPremiumCountry FranceDeviceGalaxy S8Operating SystemAndroid Oreo 8.0.0 My Question or Issue Bonjour,Les informations n'apparaissent sur mon autoradio en bluetooth alors qu'avec l'application de base Samsung oui. Merci de bien vouloir m'aider

Casual Listener

Plan Premium Country  France Device Galaxy S8 Operating System Android Oreo 8.0.0   My Question or Issue  Bonjour, Les informations n'apparaissent sur mon autoradio en ...

278 Views

0 replies

0 likes

  • 278 Views
  • 0 replies
  • 0 likes

Where can I find previous versions of Spotify app?

PlanPremiumDeviceSamsung S8Operating SystemAndroid Oreo I am tired of all the bugs on the last version of the app. The customer service is useless. Where can I find previous versions of the app? I remember that 3 months ago the app was working perfec...

Music Fan

Plan Premium Device Samsung S8 Operating System Android Oreo   I am tired of all the bugs on the last version of the app. The customer service is useless. Where can I find previous v...

482 Views

0 replies

0 likes

  • 482 Views
  • 0 replies
  • 0 likes

No Heart/Dislike on Lock Screen

I recently switched from an Iphone 5s to the Samsung Galaxy S9. One thing I noticed different on Android regarding Spotify is that there is no option to Like/Dislike on the Lock screen when I'm listening to a Radio. It seems inconvenient to always ha...

Casual Listener

  I recently switched from an Iphone 5s to the Samsung Galaxy S9. One thing I noticed different on Android regarding Spotify is that there is no option to Like/Dislike on the Lock screen w...

emily-grace

Composer

685 Views

1 replies

2 likes

Android
Galaxy S9
like and dislike
  • 685 Views
  • 1 replies
  • 2 likes

Queues cause inaccurate Heavy Rotation sections

PlanPremiumDeviceGoogle PixelOperating SystemAndroid 9.1 My Question or Issue My Heavy Rotation section is full of artists I've hardly listened to--often I've hardly clicked on them and I haven't listened to a full album by them. The only similarity ...

Newbie

Plan Premium Device Google Pixel Operating System Android 9.1   My Question or Issue  My Heavy Rotation section is full of artists I've hardly listened to--often I've hardly clicked...

411 Views

0 replies

0 likes

  • 411 Views
  • 0 replies
  • 0 likes

Problem with the app, need reload too much times

PlanPremiumCountry FranceDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid Oreo My Question or Issue i have a problem since i get the spotify premium.. when i heard music, even when i am connected to internet (wifi or 4G+) the app tell me that ther...

Newbie

Plan Premium Country  France Device Samsung Galaxy S7 Edge Operating System Android Oreo   My Question or Issue  i have a problem since i get the spotify premium.. when ...

YahTehgz

Composer

428 Views

1 replies

2 likes

  • 428 Views
  • 1 replies
  • 2 likes

Pausing and skipping to next song

PlanPremiumCountryAustraliaDeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueMy spotify is randomly pausing or skipping tothe next song. I have tried different headphones (as per suggestions) and also formatted my SD card to the phone...

Newbie

  Plan Premium Country Australia Device Samsung Galaxy 9 Operating System Android   My Question or Issue My spotify is randomly pausing or skipping tothe next song. I have tried ...

YahTehgz

Composer

563 Views

1 replies

1 likes

  • 563 Views
  • 1 replies
  • 1 likes

[Playlists] i cant find the button to add all musics of a playlist to another one

PlanPremiumCountry BrazilDevice Some androids (i tested in some frinds' phones)Operating SystemAndroid 7 and 8 My Question or Issue

Newbie

Plan Premium Country  Brazil Device  Some androids (i tested in some frinds' phones) Operating System Android 7 and 8   My Question or Issue  

273 Views

0 replies

0 likes

  • 273 Views
  • 0 replies
  • 0 likes

Home tab not loading on Honor Play in Android App

Hey Peeps, I've ran into an issue with my Android Spotify app when I switched over to my new Honor Play device. The app's home tab is not loading, giving an EM: Sorry, something went wrong. That didn't work. Please have another go. I've tried in Full...

Newbie

Hey Peeps,   I've ran into an issue with my Android Spotify app when I switched over to my new Honor Play device. The app's home tab is not loading, giving an EM: Sorry, something went wrong. ...

emily-grace

Composer

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution i can't see image in browser section

PlanPremiumCountryItaly DeviceSamsung 7 EdgeOperating SystemAndroid Oreo My Question or Issue I can't see image in browser section.Spoiler (Highlight to read) I tried to delete cache and data.Reinstall application.Refactory settings of smartphone. Bu...

Casual Listener

Plan Premium Country Italy   Device Samsung 7 Edge Operating System Android Oreo   My Question or Issue  I can't see image in browser section.   I tried to d...

Lodu

Casual Listener

568 Views

2 replies

0 likes

  • 568 Views
  • 2 replies
  • 0 likes

Solved!! Naming Playlists Questions

So if I want to create a playlist like "90's Dance Hits" and there is already a listener created playlist with the same name how does that work? I'm not seeing duplicate names in playlists searches but I can't imagine people's choices in namig playli...

Regular

So if I want to create a playlist like "90's Dance Hits" and there is already a listener created playlist with the same name how does that work? I'm not seeing duplicate names in playlists searches b...

emily-grace

Composer

1736 Views

1 replies

0 likes

  • 1736 Views
  • 1 replies
  • 0 likes

Solved!! How to delete downloaded songs & podcasts

DeviceSamsung Galaxy S5Operating SystemAndroid 6.0 Marshmallow My Question or IssueSo now that spotify has made it so clearing the cache dosen't remove songs, how do you delete all your downloaded songs and podcasts?

Casual Listener

Device Samsung Galaxy S5 Operating System Android 6.0 Marshmallow   My Question or Issue So now that spotify has made it so clearing the cache dosen't remove songs, how do you delete all y...

Gamegenorator

Casual Listener

7086 Views

4 replies

0 likes

  • 7086 Views
  • 4 replies
  • 0 likes

Superuser Contribution Long loading times.

PlanPremiumCountryNorway DeviceSamsung Galaxy S8Operating SystemAndroid 8.0.0 My Question or Issue When opening a playlist, 25% of the time it takes several minutes to load. Also starting a song takes some time, Sometimes I get irritated and keep pre...

Casual Listener

Plan Premium Country Norway   Device Samsung Galaxy S8 Operating System Android 8.0.0   My Question or Issue  When opening a playlist, 25% of the time it takes several minut...

perern1994

Casual Listener

2739 Views

4 replies

0 likes

  • 2739 Views
  • 4 replies
  • 0 likes

Solved!! Any tips for navigating Spotify via Google Assistant?

Does anyone have any tips as far as navigating Spotify via Google Assistant (Voice Commands), particularly loading playlists. Some playlist have long names and I don't always remember the names. There also doesn't seem to be a way to load next saved ...

Regular

Does anyone have any tips as far as navigating Spotify via Google Assistant (Voice Commands), particularly loading playlists. Some playlist have long names and I don't always remember the names. Ther...

SUBCMDR

Regular

3917 Views

2 replies

0 likes

  • 3917 Views
  • 2 replies
  • 0 likes

Shuffle & repeat turn on with every app restart

PlanPremiumCountryNetherlandsDeviceHuawei P20 ProOperating SystemEMUI Android 8.1.0My Question or IssueWhenever I fully close and restart my Spotify app, my settings reset to shuffle and infinite repeat. I want to permanently disable these somehow, s...

Casual Listener

Plan Premium Country Netherlands Device Huawei P20 Pro Operating System EMUI Android 8.1.0 My Question or Issue Whenever I fully close and restart my Spotify app, my settings reset to shuffl...

dinomight

Spotify Star

631 Views

1 replies

1 likes

  • 631 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Delete Downloads?

Plan: PremiumCountry: United States DeviceAmazon Fire HD 8 (6th Generation)Operating SystemFire OS 5 (Android Derived) My Question or Issue According to my settings, downloads take up 7.0 MB of my memory, but I currently have no downloaded songs thou...

Newbie

  Plan: Premium Country: United States   Device Amazon Fire HD 8 (6th Generation) Operating System Fire OS 5 (Android Derived)   My Question or Issue  According to my se...

Katerina

Spotify Legend

6187 Views

1 replies

0 likes

downloads
memory
storage
  • 6187 Views
  • 1 replies
  • 0 likes

Solved!! All playlists are gone.

Listened to my playlists a few hours ago, four maybe, get of work and I'm asked to logg in to spotify again. Sure. It loggs me out instantly. Try again. Same. Find a topic to reset my password. Do so, I can log in but all my playlists are now gone. P...

Casual Listener

Listened to my playlists a few hours ago, four maybe, get of work and I'm asked to logg in to spotify again. Sure. It loggs me out instantly. Try again. Same. Find a topic to reset my password. Do so...

dinomight

Spotify Star

583 Views

1 replies

0 likes

  • 583 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't see the songs I've saved this morning

This morning I've saved a ton of songs from the PC app but now, on my Huawei P8, I can't see them in my library. I can see them even on the PS4 app and I've already tried to log out and log in and re-installed the app. What should I do?!?!?

Newbie

This morning I've saved a ton of songs from the PC app but now, on my Huawei P8, I can't see them in my library. I can see them even on the PS4 app and I've already tried to log out an...

Katerina

Spotify Legend

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Superuser Contribution the song i ask to get played, doesnt play (specific songs)

PlanPremiumCountry DKDeviceAndroid, huawei somethingOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHey guys. i have a problem with spotify on android on specific songs. oddly, it only happens to some songs. again, only so...

Casual Listener

  Plan Premium Country  DK Device Android, huawei something Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hey guys. i have a problem w...

Peter

Spotify Legend

585 Views

1 replies

1 likes

  • 585 Views
  • 1 replies
  • 1 likes

Spotify Randomly Pausing + Not Remaining Paused When Unplugging AUX Cord

PlanPremiumCountry CanadaDeviceLG G6 Operating SystemAndroid Oreo My Question or IssueThis didn't happen at first with my device, but does now eventually no matter what. As the title states, it will pause randomly while playing. Also will not remain ...

Casual Listener

Plan Premium Country  Canada Device LG G6  Operating System Android Oreo   My Question or Issue This didn't happen at first with my device, but does now eventually no matter ...

fengapapit

Music Fan

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes