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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6880 Views

0 replies

7 likes

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  • 7 likes

Superuser Contribution Offline songs are not updated

Always if I start Spotify it's in offline mode.Also no sonmgs is automatically updated. And there are often not available. If I switch off the offline mode of Spotify it starts to download all my songs. Fix this: Automatically updates the songs, if* ...

Roadie

Always if I start Spotify it's in offline mode. Also no sonmgs is automatically updated. And there are often not available. If I switch off the offline mode of Spotify it starts to download all my s...

Kalmora

Roadie

472 Views

2 replies

0 likes

  • 472 Views
  • 2 replies
  • 0 likes

Plays Radio instead of Song

PlanPremiumCountry USDeviceOnePlus5Operating SystemAndroid Oreo My Question or Issue When I search for a song and select it from search it immediately starts a radio station based on that song, rather than the song itself. Is there a way to turn this...

Casual Listener

Plan Premium Country  US Device OnePlus5 Operating System Android Oreo   My Question or Issue  When I search for a song and select it from search it immediately starts a...

Loxer

Community Legend

1762 Views

3 replies

1 likes

  • 1762 Views
  • 3 replies
  • 1 likes

no option to choose external storage after update

PlanPremiumCountry USADeviceMoto E4 PlusOperating SystemAndroid My Question or IssueI just updated to the most recent version of Spotify this morning, and when I went to download my music to my SD card (the downloads just erase themselves from time t...

Newbie

Plan Premium Country  USA Device Moto E4 Plus Operating System Android   My Question or Issue I just updated to the most recent version of Spotify this morning, and when I went to...

Al6170

Regular

840 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Search says offline on wifi and 4g

Spotify premium family account, usa Samsung galaxy s7 android For the past month or two, the search function indicates that I am offline and cannot search, although my phone is connected either through wifi or 4g. This includes my home wifi network.

Casual Listener

Spotify premium family account, usa   Samsung galaxy s7 android   For the past month or two, the search function indicates that I am offline and cannot search, although my phone is conn...

Billy-J

Spotify Star

849 Views

3 replies

0 likes

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Superuser Contribution Songs radio doesn't show the first one as 'now playing'

When you're listening to a song and want to go to it's radio, the same song should be in the middle of playing if you choose to play the radio, so you won't have to play it again to start the radio. PremiumCountry Israel

Casual Listener

When you're listening to a song and want to go to it's radio, the same song should be in the middle of playing if you choose to play the radio, so you won't have to play it again to start the radio.&...

melamedshay

Casual Listener

1583 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Spotify keeps automatically switching downloads to internal storage

PlanPremiumCountry UkDevice Samsung A3 2017Operating System Android Oreo My Question or IssueSpotify keeps switching my storage from external to internal and now can't seem to be able to switch storage back ... stupid ... Spotify stop flipping about ...

Regular

  Plan Premium Country  Uk Device  Samsung A3 2017 Operating System  Android Oreo   My Question or Issue Spotify keeps switching my storage from external to i...

Billy-J

Spotify Star

17048 Views

5 replies

1 likes

storage
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  • 1 likes

Superuser Contribution No puedo reproducir canciones descargadasy usar el modo offline

Descargo los canciones, playlist o lbumes y al usarlas en el modo offline, simplemente desarecen, si los quiero escuchar debo estar conectado a Internet. YA DESINSTALE LA APP, BORRE CACHÉ, ELIMINE MEDIOS OFFLINE (de hecho este es el único) y no he po...

Casual Listener

Descargo los canciones, playlist o lbumes y al usarlas en el modo offline, simplemente desarecen, si los quiero escuchar debo estar conectado a Internet.  YA DESINSTALE LA APP, BORRE CACHÉ, ELI...

Mummramon

Casual Listener

2250 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

The application does not recognize the SD

Good day, my Plan is PremiumCountry: ColombiaDevice: Sony Xperia XA1 Plus Operating System: Android 7 NougatMy Question is: I have followed all the instructions to transfer my playlists to the SD card that I have installed, unfortunately none has bee...

Casual Listener

Good day, my Plan is Premium Country: Colombia Device: Sony Xperia XA1 Plus  Operating System: Android 7 Nougat My Question is: I have followed all the instructions to transfer my ...

Bombadillo

Regular

1040 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Spotify play Song deleted from a playlist

I deleted some Song from a playlist, but some day after i played again that playlist and Spotify starts play a Song which i deleted some day ago from the playlist. I Also check for delete again that Song from the playlist but this Song is not in my p...

Casual Listener

I deleted some Song from a playlist, but some day after i played again that playlist and Spotify starts play a Song which i deleted some day ago from the playlist. I Also check for delete again that ...

Federico13

Casual Listener

1026 Views

4 replies

0 likes

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  • 0 likes

Poor app

This has been brewing inside me for a long time. I've been a premium member for about two years because honestly, the service for the price is hard to beat. But for well over a year, the app is horrendous. It's become exacerbated because I've been li...

Casual Listener

This has been brewing inside me for a long time. I've been a premium member for about two years because honestly, the service for the price is hard to beat. But for well over a year, the app is horre...

Temetius

Songwriter

604 Views

1 replies

1 likes

  • 604 Views
  • 1 replies
  • 1 likes

Trouble shooting Spotify

PlanPremiumCountryUSADeviceGalaxy Note 8Operating SystemOreo My Question or IssueI've been having many issues with my Spotify lately. Let me go over them and see if anyone else has these issues. The first one is that I can't download music over WiFi....

Music Fan

Plan Premium Country USA Device Galaxy Note 8 Operating System Oreo   My Question or Issue I've been having many issues with my Spotify lately. Let me go over them and see if anyone el...

Temetius

Songwriter

1556 Views

10 replies

0 likes

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Superuser Contribution Se reproduce sin permiso solo por favor ayúdenme

Plan PremiumPaís ChileDispositivo Motorola z2Sistema operativoAndorid Mi pregunta o problemaSe me reproduce solo se abre sin permiso por favor ayúdenme cuando uso Instagram se abre para cualquier cosa se abre solo, soy premium lo desinstale pero sigu...

Newbie

  Plan  Premium País  Chile Dispositivo  Motorola z2 Sistema operativo Andorid   Mi pregunta o problema Se me reproduce solo se abre sin permiso por favor ayúdenme...

AndresM

Moderator

16339 Views

3 replies

1 likes

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  • 1 likes

Spotify doesn't work

PlanPremiumCountry Finland Operating SystemAndroid huawei 8 My Question or Issue My spotify doesn't play music anymore normal.. it used to work just fine but now i can play around max. 10minutes music and it stops playing. Settings should be ok and i...

Newbie

Plan Premium Country  Finland   Operating System Android huawei 8   My Question or Issue  My spotify doesn't play music anymore normal.. it used to work just fine but now...

Billy-J

Spotify Star

330 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

How do I remove the history of songs played recently?

My friend took my cell phone to put music, and she clicked on some radio or something of the genre, and did not want to leave my history. how I do?

Casual Listener

   My friend took my cell phone to put music, and she clicked on some radio or something of the genre, and did not want to leave my history. how I do?

Storwn

Casual Listener

681 Views

4 replies

0 likes

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Solved!! Bad sound on headphones

I used the spotify premium for some time now and I usually listen to music with the 3.5mm jacks, but after this last update the sound is without any quality, without any kind of bass. It's like listening to music, with some very poor quality speakers...

Casual Listener

I used the spotify premium for some time now and I usually listen to music with the 3.5mm jacks, but after this last update the sound is without any quality, without any kind of bass. It's like liste...

Billy-J

Spotify Star

12226 Views

3 replies

0 likes

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Superuser Contribution Podcast episodes will only play once

Plan: PremiumCountry: UK Device: Huawei P20 ProOperating System: Android 8.1.0 Podcast episodes will only play once. As soon as an episode is finished playing it shows as played, and Spotify will skip past it when I try to play it again. I've tried u...

Casual Listener

Plan: Premium Country: UK  Device: Huawei P20 Pro Operating System: Android 8.1.0   Podcast episodes will only play once. As soon as an episode is finished playing it shows as played, ...

sliiightly

Casual Listener

2108 Views

2 replies

3 likes

Podcasts
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Superuser Contribution Change storage to SD card on Chromebook

PlanPremiumCountryGermanyDeviceAcer R13 Chromebook (32GB)Operating SystemChrome OS with Android 7.1.1 My Question or Issue Hey! This is a pretty uncommon question, as there aren't many Chromebook users in my country, but I'm trying to change the stor...

Newbie

Plan Premium Country Germany Device Acer R13 Chromebook (32GB) Operating System Chrome OS with Android 7.1.1   My Question or Issue  Hey! This is a pretty uncommon question, as th...

SergioDavid

Roadie

3392 Views

1 replies

6 likes

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Can`t play downloaded songs

PlanPremiumCountryMéxico DeviceHTC Desire 530Operating SystemAndroid 6 I've downloaded a couple songs, (they have the green arrow) but when i go offline mode they wont play. i already uninstall the app, clean the offline devices, reinstall the app bu...

Casual Listener

  Plan Premium Country México   Device HTC Desire 530 Operating System Android 6      I've downloaded a couple songs, (they have the green arrow) but when i ...

Billy-J

Spotify Star

514 Views

3 replies

0 likes

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Can't sync local files from windows 10 desktop to android phone

PlanPremium FamilyDeviceSamsung Galaxy S8Operating SystemAndroid 8.0.0 My Question>I added local files to my playlist on desktop>Said playlist is downloaded on both desktop and android phone>Local files playing fine on said playlist on desktop>Local ...

Casual Listener

Plan Premium Family Device Samsung Galaxy S8 Operating System Android 8.0.0   My Question >I added local files to my playlist on desktop >Said playlist is downloaded on both deskt...

TheBarthoLi

Roadie

560 Views

5 replies

0 likes

  • 560 Views
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Superuser Contribution Bluetooth - wrong song information on discover media

Hello,i have the problem, that my display from my Discover Media show the wrong song informations when i play a song from spotify. It shows the information from the song before. Every time. This problem does not occur with deezer, play music, amazon....

Regular

Hello, i have the problem, that my display from my Discover Media show the wrong song informations when i play a song from spotify. It shows the information from the song before. Every time.  ...

Alfredo

Roadie

906 Views

1 replies

1 likes

  • 906 Views
  • 1 replies
  • 1 likes