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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387497 Views

545 replies

34 likes

Account
Free
  • 387497 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8041 Views

0 replies

7 likes

  • 8041 Views
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  • 7 likes

Who broke Spotify on android?

PlanPremium Country Australian S9+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify is major bugging out Tracks stop, notifications missing, unable to forward tracks Can you fire the intern?

Casual Listener

Plan Premium  Country  Australian  S9+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Spotify is major bugging out  Track...

518 Views

0 replies

1 likes

  • 518 Views
  • 0 replies
  • 1 likes

How to fast forward or rewind using my samsung watch

When using my Samsung S3 watch rather than using the scroll wheel to change to the next song could you use it to fast forward or rewind with in that song? I don't see any way to use my watch to rewind or fast forward if someone knows how that works p...

Casual Listener

   When using my Samsung S3 watch rather than using the scroll wheel to change to the next song could you use it to fast forward or rewind with in that song?  I don't see any way to u...

1839 Views

0 replies

3 likes

Userface
  • 1839 Views
  • 0 replies
  • 3 likes

[PLAYBACK] Songs quickly pausing and resuming after starting playback

PlanPremiumCountryBrazilDeviceMoto X4Operating SystemAndroid 8.0 My Question or IssueAfter playing a song anywhere in the app, it quickly pauses and then resumes (the song will play for one second, then pause for less than a second, then resume playi...

Newbie

Plan Premium Country Brazil Device Moto X4 Operating System Android 8.0   My Question or Issue After playing a song anywhere in the app, it quickly pauses and then resumes (the song wi...

481 Views

0 replies

0 likes

playback
Playback issue
Playback problem
  • 481 Views
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  • 0 likes

Podcasts do not maintain position when paused or stopped

PlanPremiumCountry AUSDeviceOppoOperating SystemAndroid Windows 10 My Question or Issue This happens on both Windows and Andriod. Spotify loses the positions of podcasts which are generally over 20mins. This happens randomly and sparodicaly. I can't ...

Casual Listener

Plan Premium Country  AUS Device Oppo Operating System Android Windows 10   My Question or Issue   This happens on both Windows and Andriod. Spotify loses the positions of p...

Achmann007

Casual Listener

2363 Views

2 replies

7 likes

  • 2363 Views
  • 2 replies
  • 7 likes

To pause or not to pause

PremiumAustraliaSamsung Galaxy 9Everyday Spotify will pause at around the 10 minute mark. This will happen 4 or 5 times then stop pausing Tried all suggestions on community blog. Will happen when at home, out , using headset or stereo. Is a little an...

Casual Listener

Premium Australia Samsung Galaxy 9 Everyday Spotify will pause at around the 10 minute mark. This will happen 4 or 5 times then stop pausing   Tried all suggestions on community blog. &nbs...

235 Views

0 replies

0 likes

  • 235 Views
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Superuser Contribution Liked from radio playlist disappeared

Plan fsmilyFree/PremiumCountry Android8 Rca maven pro I had a collection of songs on my liked from radio playlist and I just changed it's title to another playlist name and now I have no liked from radio list. When I like new stuff on radio it highli...

Roadie

Plan fsmily Free/Premium Country     Android8  Rca maven pro   I had a collection of songs on my liked from radio playlist and I just changed it's title to another playlis...

coalminecanary

Roadie

792 Views

2 replies

0 likes

  • 792 Views
  • 2 replies
  • 0 likes

Spotify only runs on background for 10minutes

PlanPremiumCountry NetherlandsDeviceHTC one M10Operating SystemAndroid 8.0.0 My Question or Issue Normally when i use Spotify it will run on the background when i play music. I can see the small Spotify symbol in the top left corner of my screen and ...

Casual Listener

Plan Premium Country  Netherlands Device HTC one M10 Operating System Android 8.0.0   My Question or Issue  Normally when i use Spotify it will run on the background when i p...

AeroZ

Composer

808 Views

1 replies

0 likes

background
playing
Spotify
stops
  • 808 Views
  • 1 replies
  • 0 likes

Spotify stops playing randomly

PlanPremium (student)Country NetherlandsDeviceOnePlus 6Operating SystemAndroid Oreo My Question or Issue Spotify stops playing in the middle of a song no matter how I listen to it on my phone (headphones, speaker, etc). Sometimes I can tap on another...

Newbie

Plan Premium (student) Country  Netherlands Device OnePlus 6 Operating System Android Oreo   My Question or Issue  Spotify stops playing in the middle of a song no matte...

AeroZ

Composer

7912 Views

7 replies

9 likes

  • 7912 Views
  • 7 replies
  • 9 likes

Superuser Contribution External SD card does not show in Spotify Settings

PlanPremiumCountryCzech Republic DeviceSony Xperia X Compact (F5321) (Build number 34.4.A.2.85)Operating SystemAndroid 8.0.0Spotify Version8.4.63.584 armV7 My Question or IssueI am having a problem to switch my storage to external SD card. Other apps...

Casual Listener

Plan Premium Country Czech Republic   Device Sony Xperia X Compact (F5321) (Build number 34.4.A.2.85) Operating System Android 8.0.0 Spotify Version 8.4.63.584 armV7   My Q...

petrkrejci

Casual Listener

894 Views

2 replies

0 likes

  • 894 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Layout

PlanPremiumCountry BrasilDeviceMoto G5Operating SystemAndroid My Question or Issue O meu spotify não atualizou em questão do visual, e já desinstalei varias vezes

Regular

Plan Premium Country  Brasil Device Moto G5 Operating System Android    My Question or Issue  O meu spotify não atualizou em questão do visual, e já desinstalei varias v...

HideonCandie

Regular

3353 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Superuser Contribution Playback notification not showing

PlanPremiumCountry DeviceNote 8Operating SystemAndroid My Question or Issue I'll borrow from another post who has the same issue I'm having. 1. Notification Playback does not appear on the lock screen or the notification pane.After playing music for ...

Casual Listener

  Plan Premium Country   Device Note 8 Operating System Android   My Question or Issue  I'll borrow from another post who has the same issue I'm having.    ...

Turkiation

Casual Listener

2257 Views

2 replies

2 likes

playback
sync music
  • 2257 Views
  • 2 replies
  • 2 likes

Se traba canción cada vez que le doy play o al pasar a otra canción

Plan: PremiunPaís: MéxicoEquipo: Moto X4Sistema: Android 8.0.0Problema:El problema que tengo es que desde hace dos semanas que instale spotify en el Moto X4 cada vez que le doy play a una canción o le paso a otra canción se traba por unos milisegundo...

Newbie

Plan: Premiun País: México Equipo: Moto X4 Sistema: Android 8.0.0 Problema: El problema que tengo es que desde hace dos semanas que instale spotify en el Moto X4 cada vez que le doy play a una...

Ignitra

Casual Listener

1462 Views

2 replies

1 likes

  • 1462 Views
  • 2 replies
  • 1 likes

Spotify stops playing 10 minutes after "sleep" - Samsung S8

Plan: PremiumCountry: AustraliaDevice: Samsung Galaxy S8Operating System: Android Oreo I've noticed in the last few weeks that Spotify will stop streaming after exactly and reliably 10 minutes after putting the phone to sleep. I've gone to the power ...

Newbie

Plan: Premium Country: Australia Device: Samsung Galaxy S8 Operating System: Android Oreo   I've noticed in the last few weeks that Spotify will stop streaming after exactly and r...

jsannn

Community Legend

943 Views

1 replies

1 likes

  • 943 Views
  • 1 replies
  • 1 likes

No landscape mode on ANDROID?

PlanPremiumCountry Uruguay DeviceZTE Axon 7 MiniOperating SystemAndroid Por qué no puedo usar en mi coche la posición horizontal de spotify?Por qué para usar el control principal de la canción, con su portada, hay que tener el celular en poisición ve...

Newbie

Plan Premium Country Uruguay  Device ZTE Axon  7 Mini Operating System Android   Por qué no puedo usar en mi coche la posición horizontal de spotify? Por qué para usar el co...

353 Views

0 replies

0 likes

  • 353 Views
  • 0 replies
  • 0 likes

Can't login despite working connection to wifi

Hi,I use a trial spotify premium version which will change to the actual premium account in November. After a few days of usage that were without problems, I couldn't connect nor start my smartphone spotify-App anymore although I was perfectly connec...

Newbie

Hi, I use a trial spotify premium version which will change to the actual premium account in November. After a few days of usage that were without problems, I couldn't connect nor start my smartphon...

Luke

Community Legend

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Spotify shows local file track was not downloaded to phone media, even though it was.

PlanPremiumCountryUSA DeviceSamsung Galaxy S5Operating SystemAndroid 6.0.1 Marshmallow / Windows 10Spotify Android8.4.70.666Spotify Windows1.0.89.313 My Question or IssueI have local files of music that are unavailable in the Spotify library showing ...

Casual Listener

Plan Premium Country USA  Device Samsung Galaxy S5 Operating System Android 6.0.1 Marshmallow / Windows 10 Spotify Android 8.4.70.666 Spotify Windows 1.0.89.313   My Question o...

353 Views

0 replies

0 likes

  • 353 Views
  • 0 replies
  • 0 likes

Phone Notification does not appear

PlanPremiumCountry USADevicePixel 2Operating SystemAndroid Pie My Question or Issue Hi,I will be playing music on my phone, but the notification drawer will not have the music I am playing within Spotify. I have to close Spotify and open it again bef...

Regular

Plan Premium Country  USA Device Pixel 2 Operating System Android Pie   My Question or Issue   Hi, I will be playing music on my phone, but the notification drawer will not...

jsannn

Community Legend

578 Views

1 replies

0 likes

Android
Notification bar player
Notification panel
Notifications
  • 578 Views
  • 1 replies
  • 0 likes

Still not being able to share via insta stories.

PlanPremiumCountry RomaniaDeviceLenovo Moto ZOperating SystemAndroid Oreo 8.0.0My Question or IssueI've never been able to share songs via Insta Stories. I had patience, there were many more people being unable to do it. I got it then, it comes in wa...

Casual Listener

  Plan Premium Country  Romania Device Lenovo Moto Z Operating System Android Oreo 8.0.0 My Question or Issue I've never been able to share songs via Insta Stories. I had patience...

alexrsc

Casual Listener

1327 Views

8 replies

2 likes

  • 1327 Views
  • 8 replies
  • 2 likes

Superuser Contribution Track info keep freezing in my car

DeviceSamsung note 8 Car( mazda 3 2018 )My Question or IssueEvery time I turn my car on to listen to music the track info freeze but the music keep playing regularly, I know is not the car because I tried pandora, Google music etc and they work.It al...

Newbie

  Device Samsung note 8  Car( mazda 3 2018 ) My Question or Issue Every time I turn my car on to listen to music the track info freeze but the music keep playing regularly, I know is n...

Jemi

Spotify Legend

749 Views

1 replies

0 likes

  • 749 Views
  • 1 replies
  • 0 likes

Superuser Contribution Only a few local files have downloaded - why not the rest???

I have downloaded my playlist for offline use - all spotify tracks downloaded fine and 3 local files.However the remaining 30 or so local files did not and the playlist came up as download finished and the mmajority are still greyed out! Why is this?...

Casual Listener

I have downloaded my playlist for offline use - all spotify tracks downloaded fine and 3 local files. However the remaining 30 or so local files did not and the playlist came up as download finished...

Jemi

Spotify Legend

296 Views

1 replies

0 likes

  • 296 Views
  • 1 replies
  • 0 likes