Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210735 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210735 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561067 Views

78 replies

3 likes

  • 561067 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463017 Views

575 replies

39 likes

Account
Free
  • 463017 Views
  • 575 replies
  • 39 likes

Spotify does not correctly detect online/offline state across the whole app

PlanPremiumCountry DeviceSamsung Galaxy S7plusOperating SystemAndroid My Question or IssueI'd like to report a BUG. This is a bug and nothing to do with my use of the app so would like to know when this will be fixed as I'm a premium subscriber and a...

Newbie

Plan Premium Country   Device Samsung Galaxy S7plus Operating System Android   My Question or Issue I'd like to report a BUG. This is a bug and nothing to do with my use of the ap...

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes

Multiple Problems!

PlanPremiumCountryUsaDeviceGalaxy 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So many issues!1) keeps turning off after 10 minutes of playing music (going on for weeks)2) switches to playing on phone speakers after u...

Casual Listener

Plan Premium Country Usa Device Galaxy 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  So many issues! 1) keeps turning off after 10 minut...

keepbouncing

Composer

647 Views

2 replies

1 likes

  • 647 Views
  • 2 replies
  • 1 likes

Podcasts stuck at 0% on Premium

I'm listening to Spotify Premium on my Galaxy S7. Podcasts will not download to listen offline. It stopped working earlier this week. I restarted my phone, reinstalled the app, checked app permissions, and music still downloads. Podcast downloads sta...

Newbie

I'm listening to Spotify Premium on my Galaxy S7. Podcasts will not download to listen offline. It stopped working earlier this week. I restarted my phone, reinstalled the app, checked app permission...

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes

Video volume not normalised and too loud

PlanPremiumCountryAustraliaDeviceOnePlus 5Operating SystemAndroid Oreo My Question or IssueVideos are appearing more frequently in the most popular playlists, they do not have normalised volume (are not affected by the 'set same volume levels' settin...

Newbie

Plan Premium Country Australia Device OnePlus 5 Operating System Android Oreo   My Question or Issue Videos are appearing more frequently in the most popular playlists, they do not hav...

curtisjk

Newbie

636 Views

1 replies

5 likes

  • 636 Views
  • 1 replies
  • 5 likes

Superuser Contribution Next song randomly not playing - LG G6

PlanPremiumCountry CanadaDeviceLG G6Operating SystemAndroid 8.0Spotify Version - 8.4.70.666 My Question or IssueThe app will randomly not play the next song unless i hit the next song button. always happens when connected to a bluetooth device. Im us...

Casual Listener

Plan Premium Country  Canada Device LG G6 Operating System Android 8.0 Spotify Version - 8.4.70.666   My Question or Issue The app will randomly not play the next song unless i h...

megajeff11

Casual Listener

773 Views

6 replies

0 likes

  • 773 Views
  • 6 replies
  • 0 likes

Superuser Contribution Search offline

PlanPremiumCountry Canada DeviceOnePlus 6Operating SystemAndroid Oreo 8.1 My Question or Issue Searching in the app says I'm offline and need to go online. I am connected to wifi and can play non downloaded songs.

Newbie

Plan Premium Country  Canada   Device OnePlus 6 Operating System Android Oreo 8.1   My Question or Issue  Searching in the app says I'm offline and need to go online. I...

Guido

Spotify Legend

2906 Views

5 replies

4 likes

  • 2906 Views
  • 5 replies
  • 4 likes

Superuser Contribution Spotify connect not working on Android P(ie)

After upgrading to latest android version (9.0, aka pie) spotify connect no longer works. It doesn't find devices on my lan supporting either Chromecast or Spotify connect. On previous os version both connect versions worked perfecty.PlanPremiumCount...

Casual Listener

After upgrading to latest android version (9.0, aka pie) spotify connect no longer works. It doesn't find devices on my lan supporting either Chromecast or Spotify connect. On previous os version bot...

Guido

Spotify Legend

837 Views

1 replies

1 likes

  • 837 Views
  • 1 replies
  • 1 likes

Superuser Contribution Samsung s9+ 256gb

PlanPremiumCountry NorwayDevice S9+ samsungOperating SystemAndroid My Question or Issue Hello, so i've recently bought a s9+, and downloaded spotify. Downloaded and logged in, listened to a song and it worked fine for some days. Could connect it to m...

Newbie

Plan Premium Country  Norway Device  S9+ samsung Operating System Android   My Question or Issue  Hello, so i've recently bought a s9+, and downloaded spotify. Downloade...

Guido

Spotify Legend

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Solved] No notifications / media keys in notifications or lock screen

ProblemsIt all seemed to start with the music not stopping when my headphone jack would unplug from my car a few days ago. Then tonight I noticed the lack of media controls and no audio ducking when using the microphone.Problems IncludedNo media cont...

Regular

  Problems It all seemed to start with the music not stopping when my headphone jack would unplug from my car a few days ago. Then tonight I noticed the lack of media controls and no audio duc...

Katerina

Spotify Legend

2302 Views

4 replies

2 likes

  • 2302 Views
  • 4 replies
  • 2 likes

Spotify Android app connectivity issues.

Spotify Android App / Samsung S8 / USA. I, and nearly everyone I know who has spotify on android seems to have this issue. If you go into an area with bad cell reception, spotify seems to have trouble recognizing when you have connection again. Clean...

Newbie

Spotify Android App / Samsung S8 / USA.    I, and nearly everyone I know who has spotify on android seems to have this issue. If you go into an area with bad cell reception, spo...

YahTehgz

Composer

630 Views

1 replies

0 likes

  • 630 Views
  • 1 replies
  • 0 likes

Andriod and internal memory

What is the current position, as at September 2018, of Andriod mis reporting the amount of internal storage it uses? I have, several times, used the work around of uninstalling Spotify but it soon comes back and reports it uses all my spare internal ...

Regular

  What is the current position, as at September 2018, of Andriod mis reporting the amount of internal storage it uses?   I have, several times, used the work around of uninstalling Spoti...

362 Views

0 replies

0 likes

  • 362 Views
  • 0 replies
  • 0 likes

Songs skipped for no reason, no skips left

I was listening to a song and i watched my screen as spotify started just skipping through songs until it ran out of skips. Now I can't skip until i get more.

Newbie

I was listening to a song and i watched my screen as spotify started just skipping through songs until it ran out of skips. Now I can't skip until i get more.  

CryticalAce

Spotify Star

897 Views

5 replies

0 likes

  • 897 Views
  • 5 replies
  • 0 likes

Cannot Switch to External Storage

PlanPremiumCountryUSA DeviceMoto Play DroidOperating SystemLatest Android My Question or IssueI cannot seem to switch my internal stoage from internal to external. It was external a couple of days ago, but the something happened and all of my downloa...

Casual Listener

Plan Premium Country USA  Device Moto Play Droid Operating System Latest Android   My Question or Issue I cannot seem to switch my internal stoage from internal to external. It wa...

CryticalAce

Spotify Star

1207 Views

3 replies

0 likes

  • 1207 Views
  • 3 replies
  • 0 likes

Landscape mode not working

PlanPremiumCountry USADeviceSamsung Note 9Operating SystemAndroid 8.1.0Spotify Version8.4.70.666 armV7 My Question or IssueAfter starting to use Spotify on my Note 9, I noticed that landscape mode no longer works. If I turn the screen, the app remain...

Newbie

Plan Premium Country  USA Device Samsung Note 9 Operating System Android 8.1.0 Spotify Version 8.4.70.666 armV7   My Question or Issue After starting to use Spotify on my N...

671 Views

0 replies

3 likes

  • 671 Views
  • 0 replies
  • 3 likes

Superuser Contribution Different Spotify style

Recently i deleted my Spotify app, and when i installed It again i noticed that the entire style off the app was changed. For example, the play button, before was White, now is Gray/Black, even the gestures are more "old style" before i could use alw...

Newbie

Recently i deleted my Spotify app, and when i installed It again i noticed that the entire style off the app was changed. For example, the play button, before was White, now is Gray/Black, even the g...

Guido

Spotify Legend

749 Views

1 replies

0 likes

  • 749 Views
  • 1 replies
  • 0 likes

Superuser Contribution Player não funciona em segundo plano.

PlanPremiumCountry BrasilDeviceLG K10 2017Operating SystemAndroid 7.0 My Question or Issue O player não fica mais em segundo plano e às vezes para de tocar sozinho. Tem situações também que eu vou atender ligação e o player continua tocando a música.

Newbie

Plan Premium Country  Brasil Device LG K10 2017 Operating System Android 7.0   My Question or Issue  O player não fica mais em segundo plano e às vezes para de tocar sozinho....

Guido

Spotify Legend

14038 Views

1 replies

1 likes

  • 14038 Views
  • 1 replies
  • 1 likes

Superuser Contribution Samsung Gear S3 Compatability Issues

PlanPremiumCountry Not ApplicableDeviceGear S3Operating SystemSamsung Tizen My Question or Issue I use Spotify on my Gear S3 when running to listen tomusic as well as listen to my running coaching program. I use a number of different coaching program...

Casual Listener

Plan Premium Country  Not Applicable Device Gear S3 Operating System Samsung Tizen   My Question or Issue  I use Spotify on my Gear S3 when running to listen tomusic as well ...

Katerina

Spotify Legend

1040 Views

3 replies

0 likes

G3
Samsung
  • 1040 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Android Auto Unable to browse by Album.

PlanPremiumCountry UKDeviceNexus 6pOperating SystemAndroid Oreo My Question or Issue Since update before last I've been unable to browse albums via Android auto. Spinning circle is shown and doesn't load. I do have a lot of albums saved but used to w...

Music Fan

  Plan Premium Country  UK Device Nexus 6p Operating System Android Oreo   My Question or Issue   Since update before last I've been unable to browse albums via A...

noflux

Music Fan

5406 Views

15 replies

0 likes

  • 5406 Views
  • 15 replies
  • 0 likes

Music stop playing randomly

PlanPremiumCountry BelgiumDeviceOnePlus 5 running OxygenOS 5.1.4Operating SystemAndroid My Question or IssueSince few weeks from now, I have several issues with spotify android app on my phone. I'm listening an offline playlist (but the wifi is still...

Regular

  Plan Premium Country  Belgium Device OnePlus 5 running OxygenOS 5.1.4 Operating System Android   My Question or Issue Since few weeks from now, I have several issues with ...

LOMP76

Newbie

3875 Views

8 replies

2 likes

  • 3875 Views
  • 8 replies
  • 2 likes

Superuser Contribution Realice pago

Hice pago y no tengo cuenta sin comerciales y no se puede descargar

Newbie

Hice pago y no tengo cuenta sin comerciales y no se puede descargar

Belt01

Newbie

729 Views

2 replies

0 likes

  • 729 Views
  • 2 replies
  • 0 likes