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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111307 Views

26 replies

3 likes

  • 111307 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223898 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223898 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581156 Views

79 replies

3 likes

  • 581156 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478438 Views

577 replies

40 likes

Account
Free
  • 478438 Views
  • 577 replies
  • 40 likes

Superuser Contribution Downloading Songs is taking forever

CountryGermany Device(HTC One M9) Operating System(Android 7.0) My Question or IssueI've got a new phone just today and I started to reinstall everything as well as Spotify and tried to download my playlists. Now I'm sitting here almost 6 hours later...

Casual Listener

Country Germany   Device (HTC One M9)   Operating System (Android 7.0)   My Question or Issue I've got a new phone just today and I started to reinstall everything as well as...

Marius92

Casual Listener

26714 Views

2 replies

3 likes

  • 26714 Views
  • 2 replies
  • 3 likes

Making playlists from 2 PCs

PlanPremiumCountryUSA DeviceHonorOperating SystemAndroid My Question or Issue I made several playlists on one PC (1) and my phone was able to download music. I made one playlist on PC (2) and tried to download music but download waited forever. PC (2...

Newbie

Plan Premium Country USA  Device Honor Operating System Android   My Question or Issue  I made several playlists on one PC (1) and my phone was able to download music. I made...

280 Views

0 replies

0 likes

  • 280 Views
  • 0 replies
  • 0 likes

Spotify keepsshutting down on Asus k007

PlanPremiumCountryNetherlands DeviceAsus k007Operating SystemAndroid 5.0.1 My Question or IssueSince a couple of weeks my Spotify keeps shutting down spontaneously.When I put my internet connection off and restart Spotify, then putting my internet ba...

Newbie

Plan Premium Country Netherlands   Device Asus k007 Operating System Android 5.0.1   My Question or Issue Since a couple of weeks my Spotify keeps shutting down spontaneously. W...

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes

Can't play podcast on mobile

I have a samsung a5 . I have been listening to a podcast for the last 6 months and today i cannot play it anymore. And i can't play any other one as well. Once i press the episode button i just get a written description and thats it please help.P.sI ...

Newbie

I have a samsung a5 . I have been listening to a podcast for the last 6 months and today i cannot play it anymore. And i can't play any other one as well. Once i press the episode button i just get a...

492 Views

0 replies

0 likes

  • 492 Views
  • 0 replies
  • 0 likes

My account shows me offline

My account dont show artist or songs when I use search button. There is "you are offline" note when i serch something or look artist page even i am at wifi or 4g+ mobile net. I was restart my phone uninstall spotify and install again. Wipe spotify ca...

Newbie

My account dont show artist or songs when I use search button. There is "you are offline" note when i serch something or look artist page even i am at wifi or 4g+ mobile net. I was restart my phone u...

294 Views

0 replies

0 likes

  • 294 Views
  • 0 replies
  • 0 likes

Songs won't download to SD card

I bought an SD recently so that I could download my songs on to it but Spotify seems to not like that. I've reinstalled over and over, moved the data file from internal storage to the SD, formatted the SD as internal and portable, but nothing has wor...

Casual Listener

 I bought an SD recently so that I could download my songs on to it but Spotify seems to not like that. I've reinstalled over and over, moved the data file from internal storage to the SD, forma...

jkraft

Casual Listener

1041 Views

4 replies

0 likes

  • 1041 Views
  • 4 replies
  • 0 likes

Play button missing in all podcast episodes list

Hi,I've been listening to podcasts with spotify For a long time. Since last week or so, the "play" button in each episode in a podcast's episodes list is missing, thus i can't play episodes. Downloading them doesn't help as well since even when they'...

Newbie

Hi, I've been listening to podcasts with spotify  For a long time. Since last week or so, the "play" button in each episode in a podcast's episodes list is missing, thus i can't play episodes....

582 Views

0 replies

4 likes

  • 582 Views
  • 0 replies
  • 4 likes

Podcast player

PlanPremiumCountry DeviceLG 4Operating SystemAndroid My Question or Issue Hi,Where did the "play" button go under "Podcasts"? It was there up until few days ago and now it's gone. Downloading doesn't help too.Thanks

Newbie

Plan Premium Country   Device LG 4 Operating System Android    My Question or Issue  Hi, Where did the "play" button go under "Podcasts"? It was there up until few days...

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
  • 0 likes

Solved!! Spotify keeps telling me im offline.

PlanPremiumCountry LithuaniaDeviceOne Plus 5TOperating SystemAndroid My Question or Issue Hi my app keeps playing online music (not dwonloaded songs) but when i try to like them and/or use search it sais not available in offline mode (for search) and...

Newbie

  Plan Premium Country  Lithuania Device One Plus 5T Operating System Android   My Question or Issue   Hi my app keeps playing online music (not dwonloaded  songs...

jsannn

Community Legend

1106 Views

1 replies

0 likes

  • 1106 Views
  • 1 replies
  • 0 likes

Spotify keeps randomly pausing

DeviceHuawei P9 LiteMy Question or IssueI have always used Spotify and I never had any problems, but recently it started pausing randomly - either when I open another app (Spotify is in background) or literally in the middle of browsing in another ap...

Newbie

Device Huawei P9 Lite My Question or Issue I have always used Spotify and I never had any problems, but recently it started pausing randomly - either when I open another app (Spotify is in backgro...

jsannn

Community Legend

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

I can't share a song to Instagram story!

PlanPremium StudentCountryThe NetherlandsDeviceSamsung Galaxy S7 (SM-G930F)Operating SystemAndroid version 8.0.0Spotify8.4.72.845 armV7Instagram64.0.0.14.96 My Question or IssueI can't share a song to Instagram story! I reinstalled both Spotify and I...

Casual Listener

  Plan Premium Student Country The Netherlands Device Samsung Galaxy S7 (SM-G930F) Operating System Android version 8.0.0 Spotify 8.4.72.845 armV7 Instagram 64.0.0.14.96  &nbsp...

tiesfa

Casual Listener

938 Views

2 replies

0 likes

  • 938 Views
  • 2 replies
  • 0 likes

Local numbers on other devices

PlanPremiumCountry HollandDeviceHuawei P20 liteOperating SystemAndroid 8.0.0 My Question or Issue I have seen some of the other forum posts for this but they don't help.I have in I'll the devises around 300 numbers downloaded but I have 1 local song ...

Casual Listener

  Plan Premium Country  Holland Device Huawei P20 lite Operating System Android 8.0.0   My Question or Issue  I have seen some of the other forum posts for this but the...

Rlychilguy

Casual Listener

491 Views

2 replies

0 likes

  • 491 Views
  • 2 replies
  • 0 likes

How do I let Spotify know there suggested songs are VERY OFF?

Plan: Free/PremiumCountry: USADevice: LG PhoneOperating System: Android Nougat My Question or Issue I have playlists that I don't have any problems with, but there is ONE that your algorithm is way off, as it adds inappropriate songs. The playlist is...

Newbie

Plan: Free/Premium Country: USA Device: LG Phone Operating System: Android Nougat   My Question or Issue  I have playlists that I don't have any problems with, but...

305 Views

0 replies

1 likes

  • 305 Views
  • 0 replies
  • 1 likes

Solved!! Sorting playlist on mobile

PlanFamilyCountryDenmark DeviceSamsung A5 (2017)Operating System(Android) My Question or Issue Hi.Is it possible to sort my playlist by author, on my android device?It should be with premium, and as far as I can tell, the family deal is also some sor...

Casual Listener

Plan Family Country Denmark   Device Samsung A5 (2017) Operating System (Android)   My Question or Issue  Hi. Is it possible to sort my playlist by author, on my android ...

Jose_M

Spotify Star

1842 Views

3 replies

1 likes

  • 1842 Views
  • 3 replies
  • 1 likes

Adding songs to a playlist

PlanFreeCountry DeviceSamsung galaxy s7 edgeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI used to able to add music on my android device from the top of my playlist near the shuffle play button. It would give out many ...

Casual Listener

  Plan Free Country   Device Samsung galaxy s7 edge Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I used to able to add music on my an...

315 Views

0 replies

1 likes

  • 315 Views
  • 0 replies
  • 1 likes

Spotify automaticly downloads full albums i did not save or select

PlanPremiumCountryThe Netherlands DeviceHuawei P8 LiteOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI don't want albums or songs I do not select in my library. Is there a setting I can change or what can I do?

Casual Listener

Plan Premium Country The Netherlands  Device Huawei P8 Lite Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I don't want albums or songs I do ...

Willem11

Casual Listener

519 Views

2 replies

0 likes

  • 519 Views
  • 2 replies
  • 0 likes

Shuffle not playing all songs

PlanFreeCountryUSA Device(Samsung Galaxy S8)Operating System( Android Oreo) My Question or IssueShuffle isn't playing all the songs in my playlist. I listen to Spotify a lot, and usually go through my whole playlist in a week. But it has been two wee...

Newbie

  Plan Free Country USA   Device (Samsung Galaxy S8) Operating System ( Android Oreo)   My Question or Issue Shuffle isn't playing all the songs in my playlist. I list...

526 Views

0 replies

0 likes

  • 526 Views
  • 0 replies
  • 0 likes

'Go online to see menu' nightmare

PlanPremiumCountryMexicoDeviceSamsung Galaxy Note 4 & iPad 2Operating SystemAndroid 6.0.1 & iOS 9.3.5Spotify version8.4.72.845 Ok so I'm going to keep it simple: when I want to add a song to the queue list, I can't do it because the music menu never ...

Casual Listener

Plan Premium Country Mexico Device Samsung Galaxy Note 4 & iPad 2 Operating System Android 6.0.1 & iOS 9.3.5 Spotify version 8.4.72.845   Ok so I'm going to keep it simple: wh...

1183 Views

0 replies

12 likes

  • 1183 Views
  • 0 replies
  • 12 likes

"go online to search millions of songs" but online

PlanPremiumCountry GermanyDevice(Samsung galaxy s7)Operating System(Android ) My Question or Issue Hey. I have a problem with spotify premium on my galaxy s7. It says "go online to search millions of songs" when trying to search even though i got int...

Casual Listener

Plan Premium Country  Germany Device (Samsung galaxy s7) Operating System (Android )   My Question or Issue  Hey. I have a problem with spotify premium on my galaxy s7. It sa...

Billy-J

Spotify Star

1212 Views

1 replies

0 likes

  • 1212 Views
  • 1 replies
  • 0 likes

Search says spotify is offline

When I try to search songs/artists on my samsung galaxy s7 it says that there is no interstate connection even though I can browse in internet in my web browser and listen songs on home screen of add spotify app.

Newbie

When I try to search songs/artists on my samsung galaxy s7 it says that there is no interstate connection even though I can browse in internet in my web browser and listen songs on home screen of add...

iondjp

Casual Listener

637 Views

1 replies

0 likes

android search offline
  • 637 Views
  • 1 replies
  • 0 likes