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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107332 Views

26 replies

3 likes

  • 107332 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217217 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217217 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571270 Views

79 replies

3 likes

  • 571270 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470694 Views

577 replies

40 likes

Account
Free
  • 470694 Views
  • 577 replies
  • 40 likes

No Pick and Play on Spotify Free ?!

PlanFreeCountryUnited StatesDeviceMoto E 4Operating SystemAndroid 7.1.1 My Question or IssueI recently stopped paying for Spotify Premium and went free. I reinstalled the app on my phone a few days ago and have been using it heavily, but I am not see...

Newbie

Plan Free Country United States Device Moto E 4 Operating System Android 7.1.1   My Question or Issue I recently stopped paying for Spotify Premium and went free. I reinstalled the app...

MauriceMV

Spotify Star

849 Views

1 replies

0 likes

  • 849 Views
  • 1 replies
  • 0 likes

No internet connection

My girlfriend and I have both been having issues with internet connection. We are both on desperate phone plans. I have AT&T and she has Sprint. Samsung Galaxy S6 and S7. The app will work perfectly fine and then as soon as we turn it off and close t...

Newbie

My girlfriend and I have both been having issues with internet connection. We are both on desperate phone plans. I have AT&T and she has Sprint. Samsung Galaxy S6 and S7. The app will work perfec...

jsannn

Community Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Unable to sync local files from computer to my Pixel 2 XL. I've tried pretty much everything.

I've been trying to sync up my local files from my PC to my Pixel 2 XL so that I can listen to that music on my phone. Problem is, the files just won't sync, at all. I have tried everything. I've put the music into a playlist, set it to "downloaded" ...

Newbie

  I've been trying to sync up my local files from my PC to my Pixel 2 XL so that I can listen to that music on my phone. Problem is, the files just won't sync, at all. I have tried everything. ...

461 Views

0 replies

2 likes

  • 461 Views
  • 0 replies
  • 2 likes

Spotify changes the storage from SD to internal

My Spotify changed the storage from the SD card to the Internal storage. I dont have the option to change it back. Now all my song get downloaded on the Internal storage where i dont have the space for it. I tried re-installing multiple times without...

Casual Listener

My Spotify changed the storage from the SD card to the Internal storage. I dont have the option to change it back. Now all my song get downloaded on the Internal storage where i dont have the space f...

Peterw97

Casual Listener

724 Views

2 replies

0 likes

  • 724 Views
  • 2 replies
  • 0 likes

Regarding question in [ref:_00DD0pxIW._500571mo0X2:ref]

PlanPremiumCountry BrazilMy Question or IssueThis is an answer to the thread with reference code ref:_00DD0pxIW._500571mo0X2:ref Reply to the original question was denied here in the site because the thread was old Hi, Aleksandra. Thank you very much...

Casual Listener

  Plan Premium Country  Brazil My Question or Issue This is an answer to the thread with reference code ref:_00DD0pxIW._500571mo0X2:ref   Reply to the original question was den...

543 Views

0 replies

0 likes

  • 543 Views
  • 0 replies
  • 0 likes

Local Files not synching

PlanPremiumCountry USADeviceSamsung Galaxy 6 Operating SystemWindows 10 My Question or Issue I cant downlaod my local files from my computer to my phone no matter what I do. My job requires me to bring my songs/own custom mp3s I write to work and I d...

Newbie

Plan Premium Country  USA Device Samsung Galaxy 6  Operating System Windows 10   My Question or Issue  I cant downlaod my local files from my computer to my phone no mat...

Joe

Community Legend

852 Views

2 replies

0 likes

  • 852 Views
  • 2 replies
  • 0 likes

Where has my "All Songs" gone?

None PlanFreeCountryUK Samsung Galaxy S8 My Question or Issue "All Songs" has dissapeared from my library. I only have playlists, artists, albums and podcasts as options now.I usually like to use All songs and leave on shuffle in the car but now im f...

Casual Listener

None  Plan Free Country UK   Samsung Galaxy S8    My Question or Issue     "All Songs" has dissapeared from my library. I only have playlists, artists, albums...

mathieus01

Casual Listener

8702 Views

7 replies

12 likes

  • 8702 Views
  • 7 replies
  • 12 likes

Solved!!Superuser Contribution Spotify says I'm offline when signing in from a computer

Hello, I have Spotify Premium, I'm living in Mexico, and I've been having trouble with my spotify!! The thing is I can log in from my phone - but when I try to use spotify from my computer (Dell - Windows 10), it shows that it's offline. (I'm already...

Casual Listener

Hello, I have Spotify Premium, I'm living in Mexico, and I've been having trouble with my spotify!! The thing is I can log in from my phone - but when I try to use spotify from my computer (Dell - Wi...

Saraif

Casual Listener

2069 Views

4 replies

0 likes

  • 2069 Views
  • 4 replies
  • 0 likes

Compartilhamento músicas no stories do Instagram

Nao consigo fompartcompa músicas nos stories do Instagram fica em um loop e não compartilha. As vezes aparece uma mensagem para tentar compartilhar mais tarde.

Newbie

Nao consigo fompartcompa músicas nos stories do Instagram fica em um loop e não compartilha. As vezes aparece uma mensagem para tentar compartilhar mais tarde.

1902 Views

0 replies

4 likes

  • 1902 Views
  • 0 replies
  • 4 likes

Superuser Contribution Spotify Notification Bar constantly disappears, severe lag at times

Using Spotify Premium on Android 7.0 on a Galaxy S7 device. Just gonna add to the pile of posts of people with the exact same problem since a recent update of the app I reinstalled Spotify TWICE and downloaded my 10gig library TWICE to try and mitiga...

Newbie

Using Spotify Premium on Android 7.0 on a Galaxy S7 device.   Just gonna add to the pile of posts of people with the exact same problem since a recent update of the app   I reinstalled ...

JohnMcL7

Casual Listener

2827 Views

5 replies

2 likes

  • 2827 Views
  • 5 replies
  • 2 likes

Superuser Contribution ERROR Go online to search for millions of songs

Samsung galaxy s8 plus. Norway. Spotify premium. Spotify keeps saying i should go online to search for a song. Works perfectly on pc but keeps stating i dont have a connection on my phone when i clearly doo. This needs to be fixed asap... i dont pay ...

Regular

Samsung galaxy s8 plus. Norway. Spotify premium.   Spotify keeps saying i should go online to search for a song. Works perfectly on pc but keeps stating i dont have a connection on my phone when...

formula409

Casual Listener

3534 Views

11 replies

1 likes

offline mode
Unable to connect
  • 3534 Views
  • 11 replies
  • 1 likes

Spotify on sonos

PlanPremiumCountry UkDevicePixel 2 My Question or Issue My Spotify through Sonos has been working fine for years however now when I select my Sonos speaker within the Spotify app it shows it playing but nothing comes out the speaker. I've recently ch...

Newbie

Plan Premium Country  Uk Device Pixel 2   My Question or Issue  My Spotify through Sonos has been working fine for years however now when I select my Sonos speaker within the S...

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes

Superuser Contribution Severe Playback Issues

PlanPremium StudentCountryUSADeviceGalaxy Note 8Operating SystemAndroid Oreo My Question or IssueHey strangers, I have lately been having pretty horrible issues with my Spotify app. This has been ongoing for about 3 months now. I have decided to swit...

Music Fan

Plan Premium Student Country USA Device Galaxy Note 8 Operating System Android Oreo   My Question or Issue Hey strangers,   I have lately been having pretty horrible issues with...

forcedrevival

Gig Goer

4238 Views

17 replies

4 likes

bug
  • 4238 Views
  • 17 replies
  • 4 likes

App keeps randomly pausing when streaming to bluetooth headphones

PlanFamilyCountry NZDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue I got bluetooth headphones for the first time and the app KEEPS pausing (I cannot get through a single song without it pausing 3-4 times or more) when I am st...

Newbie

  Plan Family Country  NZ Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  I got bluetooth headphones for the first time and the app KEEPS ...

493 Views

0 replies

0 likes

  • 493 Views
  • 0 replies
  • 0 likes

Add entire playlists to "songs"?

Im trying with no luck to add an entire playlist to my songs. I dont want it just in my libary. I want every song in playlist ____ to be in my song section. All i have is the android app. Thanks for bearing with my stupidity and frustrations.

Newbie

Im trying with no luck to add an entire playlist to my songs. I dont want it just in my libary. I want every song in playlist ____ to be in my song section. All i have is the android app. Thanks for ...

ArturCieszyński

Gig Goer

476 Views

1 replies

1 likes

  • 476 Views
  • 1 replies
  • 1 likes

Spotify does not work on the secondary display of the LG V20 after the T-Mobile Android Oreo Update

PlanFreeCountry USADeviceLG V20Operating SystemAndroid Oreo My Question or IssueSeconday dispaly no longer works with Spotify after todays t mobile Oreo update.

Casual Listener

Plan Free Country  USA Device LG V20 Operating System Android Oreo   My Question or Issue Seconday dispaly no longer works with Spotify after todays t mobile Oreo update.

formula409

Casual Listener

743 Views

1 replies

2 likes

  • 743 Views
  • 1 replies
  • 2 likes

Shazam integration vanished

Shazam integration had vanished.I had to reinstall my spotify and recreate my account (because of another unsolved problem).When i tried to send Shazam i couldn't sync a whole playlist but just open songs.I tried Deezer. But had no Deezer option in m...

Casual Listener

Shazam integration had vanished. I had to reinstall my spotify and recreate my account (because of another unsolved problem). When i tried to send Shazam i couldn't sync a whole playlist but just o...

705 Views

0 replies

2 likes

  • 705 Views
  • 0 replies
  • 2 likes

Listen all offline music

PlanPremiumCountry Viet NamDeviceBlackberry Passport Operating SystemBBOS 10 My Question or Issue How can i listen all the downloaded music in same place (not a song,album or playlist). i want to listen all music in offlline mode

Casual Listener

Plan Premium Country  Viet Nam Device Blackberry Passport  Operating System BBOS 10   My Question or Issue  How can i listen all the downloaded music in same place (not ...

Billy-J

Spotify Star

610 Views

3 replies

0 likes

  • 610 Views
  • 3 replies
  • 0 likes

No se conecta a equipo preparado para Spotify

PlanPremiumCountry SpainDeviceSamsung Galaxy S5Operating SystemAndroid My Question or Issue

Casual Listener

Plan Premium Country  Spain Device Samsung Galaxy S5 Operating System Android     My Question or Issue  

488 Views

0 replies

0 likes

Conexion
  • 488 Views
  • 0 replies
  • 0 likes

Samsung note 9

PlanPremiumCountryEngland DeviceSamsung Note 9Operating SystemAndroid My Question or Issue I have a Note 9. During playback spotify keeps cutting out at random times. Sometimes it is continuous cutting out. Other times a song can play without it stut...

Newbie

Plan Premium Country England   Device Samsung Note 9 Operating System Android   My Question or Issue  I have a Note 9.  During playback spotify keeps cutting out at ran...

504 Views

0 replies

0 likes

  • 504 Views
  • 0 replies
  • 0 likes