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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194969 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194969 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536320 Views

78 replies

3 likes

  • 536320 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

440195 Views

565 replies

37 likes

Account
Free
  • 440195 Views
  • 565 replies
  • 37 likes

Superuser Contribution Next song randomly not playing - LG G6

PlanPremiumCountry CanadaDeviceLG G6Operating SystemAndroid 8.0Spotify Version - 8.4.70.666 My Question or IssueThe app will randomly not play the next song unless i hit the next song button. always happens when connected to a bluetooth device. Im us...

Casual Listener

Plan Premium Country  Canada Device LG G6 Operating System Android 8.0 Spotify Version - 8.4.70.666   My Question or Issue The app will randomly not play the next song unless i h...

megajeff11

Casual Listener

710 Views

6 replies

0 likes

  • 710 Views
  • 6 replies
  • 0 likes

Superuser Contribution Search offline

PlanPremiumCountry Canada DeviceOnePlus 6Operating SystemAndroid Oreo 8.1 My Question or Issue Searching in the app says I'm offline and need to go online. I am connected to wifi and can play non downloaded songs.

Newbie

Plan Premium Country  Canada   Device OnePlus 6 Operating System Android Oreo 8.1   My Question or Issue  Searching in the app says I'm offline and need to go online. I...

Guido

Spotify Legend

2785 Views

5 replies

4 likes

  • 2785 Views
  • 5 replies
  • 4 likes

Superuser Contribution Spotify connect not working on Android P(ie)

After upgrading to latest android version (9.0, aka pie) spotify connect no longer works. It doesn't find devices on my lan supporting either Chromecast or Spotify connect. On previous os version both connect versions worked perfecty.PlanPremiumCount...

Casual Listener

After upgrading to latest android version (9.0, aka pie) spotify connect no longer works. It doesn't find devices on my lan supporting either Chromecast or Spotify connect. On previous os version bot...

Guido

Spotify Legend

776 Views

1 replies

1 likes

  • 776 Views
  • 1 replies
  • 1 likes

Superuser Contribution Samsung s9+ 256gb

PlanPremiumCountry NorwayDevice S9+ samsungOperating SystemAndroid My Question or Issue Hello, so i've recently bought a s9+, and downloaded spotify. Downloaded and logged in, listened to a song and it worked fine for some days. Could connect it to m...

Newbie

Plan Premium Country  Norway Device  S9+ samsung Operating System Android   My Question or Issue  Hello, so i've recently bought a s9+, and downloaded spotify. Downloade...

Guido

Spotify Legend

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Solved] No notifications / media keys in notifications or lock screen

ProblemsIt all seemed to start with the music not stopping when my headphone jack would unplug from my car a few days ago. Then tonight I noticed the lack of media controls and no audio ducking when using the microphone.Problems IncludedNo media cont...

Regular

  Problems It all seemed to start with the music not stopping when my headphone jack would unplug from my car a few days ago. Then tonight I noticed the lack of media controls and no audio duc...

Katerina

Spotify Legend

2205 Views

4 replies

2 likes

  • 2205 Views
  • 4 replies
  • 2 likes

Spotify Android app connectivity issues.

Spotify Android App / Samsung S8 / USA. I, and nearly everyone I know who has spotify on android seems to have this issue. If you go into an area with bad cell reception, spotify seems to have trouble recognizing when you have connection again. Clean...

Newbie

Spotify Android App / Samsung S8 / USA.    I, and nearly everyone I know who has spotify on android seems to have this issue. If you go into an area with bad cell reception, spo...

YahTehgz

Composer

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
  • 0 likes

Andriod and internal memory

What is the current position, as at September 2018, of Andriod mis reporting the amount of internal storage it uses? I have, several times, used the work around of uninstalling Spotify but it soon comes back and reports it uses all my spare internal ...

Regular

  What is the current position, as at September 2018, of Andriod mis reporting the amount of internal storage it uses?   I have, several times, used the work around of uninstalling Spoti...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

Songs skipped for no reason, no skips left

I was listening to a song and i watched my screen as spotify started just skipping through songs until it ran out of skips. Now I can't skip until i get more.

Newbie

I was listening to a song and i watched my screen as spotify started just skipping through songs until it ran out of skips. Now I can't skip until i get more.  

CryticalAce

Spotify Star

848 Views

5 replies

0 likes

  • 848 Views
  • 5 replies
  • 0 likes

Cannot Switch to External Storage

PlanPremiumCountryUSA DeviceMoto Play DroidOperating SystemLatest Android My Question or IssueI cannot seem to switch my internal stoage from internal to external. It was external a couple of days ago, but the something happened and all of my downloa...

Casual Listener

Plan Premium Country USA  Device Moto Play Droid Operating System Latest Android   My Question or Issue I cannot seem to switch my internal stoage from internal to external. It wa...

CryticalAce

Spotify Star

1158 Views

3 replies

0 likes

  • 1158 Views
  • 3 replies
  • 0 likes

Landscape mode not working

PlanPremiumCountry USADeviceSamsung Note 9Operating SystemAndroid 8.1.0Spotify Version8.4.70.666 armV7 My Question or IssueAfter starting to use Spotify on my Note 9, I noticed that landscape mode no longer works. If I turn the screen, the app remain...

Newbie

Plan Premium Country  USA Device Samsung Note 9 Operating System Android 8.1.0 Spotify Version 8.4.70.666 armV7   My Question or Issue After starting to use Spotify on my N...

636 Views

0 replies

3 likes

  • 636 Views
  • 0 replies
  • 3 likes

Superuser Contribution Different Spotify style

Recently i deleted my Spotify app, and when i installed It again i noticed that the entire style off the app was changed. For example, the play button, before was White, now is Gray/Black, even the gestures are more "old style" before i could use alw...

Newbie

Recently i deleted my Spotify app, and when i installed It again i noticed that the entire style off the app was changed. For example, the play button, before was White, now is Gray/Black, even the g...

Guido

Spotify Legend

723 Views

1 replies

0 likes

  • 723 Views
  • 1 replies
  • 0 likes

Superuser Contribution Player não funciona em segundo plano.

PlanPremiumCountry BrasilDeviceLG K10 2017Operating SystemAndroid 7.0 My Question or Issue O player não fica mais em segundo plano e às vezes para de tocar sozinho. Tem situações também que eu vou atender ligação e o player continua tocando a música.

Newbie

Plan Premium Country  Brasil Device LG K10 2017 Operating System Android 7.0   My Question or Issue  O player não fica mais em segundo plano e às vezes para de tocar sozinho....

Guido

Spotify Legend

13979 Views

1 replies

1 likes

  • 13979 Views
  • 1 replies
  • 1 likes

Superuser Contribution Samsung Gear S3 Compatability Issues

PlanPremiumCountry Not ApplicableDeviceGear S3Operating SystemSamsung Tizen My Question or Issue I use Spotify on my Gear S3 when running to listen tomusic as well as listen to my running coaching program. I use a number of different coaching program...

Casual Listener

Plan Premium Country  Not Applicable Device Gear S3 Operating System Samsung Tizen   My Question or Issue  I use Spotify on my Gear S3 when running to listen tomusic as well ...

Katerina

Spotify Legend

989 Views

3 replies

0 likes

G3
Samsung
  • 989 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Android Auto Unable to browse by Album.

PlanPremiumCountry UKDeviceNexus 6pOperating SystemAndroid Oreo My Question or Issue Since update before last I've been unable to browse albums via Android auto. Spinning circle is shown and doesn't load. I do have a lot of albums saved but used to w...

Music Fan

  Plan Premium Country  UK Device Nexus 6p Operating System Android Oreo   My Question or Issue   Since update before last I've been unable to browse albums via A...

noflux

Music Fan

5225 Views

15 replies

0 likes

  • 5225 Views
  • 15 replies
  • 0 likes

Music stop playing randomly

PlanPremiumCountry BelgiumDeviceOnePlus 5 running OxygenOS 5.1.4Operating SystemAndroid My Question or IssueSince few weeks from now, I have several issues with spotify android app on my phone. I'm listening an offline playlist (but the wifi is still...

Regular

  Plan Premium Country  Belgium Device OnePlus 5 running OxygenOS 5.1.4 Operating System Android   My Question or Issue Since few weeks from now, I have several issues with ...

LOMP76

Newbie

3688 Views

8 replies

2 likes

  • 3688 Views
  • 8 replies
  • 2 likes

Superuser Contribution Realice pago

Hice pago y no tengo cuenta sin comerciales y no se puede descargar

Newbie

Hice pago y no tengo cuenta sin comerciales y no se puede descargar

Belt01

Newbie

686 Views

2 replies

0 likes

  • 686 Views
  • 2 replies
  • 0 likes

Unable to download certain podcasts

PlanPremiumCountry USDeviceSamsung Galaxy Operating SystemAndroid My Question or Issue For some reason I'm unable to download certain podcasts, Disgraceland and Welcome to the Magic Tavern to be specific. Other podcasts are downloading just fine, the...

Casual Listener

Plan Premium Country  US Device Samsung Galaxy   Operating System Android   My Question or Issue  For some reason I'm unable to download certain podcasts, Disgraceland ...

SqwEEt

Casual Listener

1985 Views

1 replies

1 likes

  • 1985 Views
  • 1 replies
  • 1 likes

Spotify Stops Working For No Reason

PlanPremiumCountry Turkey DeviceAsus Zenfone 2Operating SystemAndroid 5.0 My Question or Issue It was working all fine until a couple days ago. Now the app just stops working after maybe 10 seconds or a minute. It changes. Also when I launch the app ...

Regular

  Plan Premium Country  Turkey  Device Asus Zenfone 2 Operating System Android 5.0   My Question or Issue   It was working all fine until a couple days ago. Now t...

Kleeia

Regular

959 Views

3 replies

1 likes

  • 959 Views
  • 3 replies
  • 1 likes

I can not fast forward - Android

PlanFamilyCountry GermanyDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid 8.0.0 My Question or Issue When listening to music I can't fast forward or backward the song. When reinstalling the app it works for quite some time (~2 weeks) before it sto...

Casual Listener

Plan Family Country  Germany Device Samsung Galaxy S7 Edge Operating System Android 8.0.0   My Question or Issue   When listening to music I can't fast forward or backward t...

YahTehgz

Composer

1114 Views

3 replies

0 likes

  • 1114 Views
  • 3 replies
  • 0 likes

New Downloads Everyday

PlanPremiumCountryGermany DeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or IssueEvery morning Spotify delete all Songs and download all songs again..... Fix Pls

Newbie

Plan Premium Country Germany   Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue Every morning Spotify delete all Songs and download all songs aga...

YahTehgz

Composer

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes