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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6767 Views

0 replies

7 likes

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Solved!! General Problem with Playlists

On Android and other Systems, leaving a playlist and going back later from another, it moves you to the top of the playlist, not to your old position. actually It's not good for large lists, you have to scoll and to read every title to get the right ...

Newbie

    On Android and other Systems, leaving a playlist and going back later from another, it moves you to the top of the playlist, not to your old position.  ...

Will_T

Songwriter

627 Views

2 replies

0 likes

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Superuser Contribution Like button remains clicked

PlanPremiumCountry Cochabamba, BoliviaDeviceLG V20Operating SystemAndroid 7.0 My Question or Issue Found out that when I start a new 'based on' Radio and click Like, the thumbs up icon remains clicked across the rest of the songs, you can hit Next an...

Casual Listener

Plan Premium Country  Cochabamba, Bolivia Device LG V20 Operating System Android 7.0   My Question or Issue  Found out that when I start a new 'based on' Radio and click Like...

taborgam

Casual Listener

475 Views

2 replies

0 likes

  • 475 Views
  • 2 replies
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Superuser Contribution Search tab disconnects Spotify

PlanPremium CountryPhilippines DeviceSamsung Galaxy J5 (2016) My Question or Issue I have tried to restart the app. I even tried to camcel the spotify app and reinstalling it from the google play store. Still it has the same result/issue. It still di...

Casual Listener

Plan Premium   Country Philippines   Device Samsung Galaxy J5 (2016)   My Question or Issue  I have tried to restart the app. I even tried to camcel the spotify app and ...

Zuisky21

Casual Listener

740 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution [Android] Can't Select Song to Play or Turn Off Autoplay

Premium account in US LG V30 - Android 8.0 When searching for certain songs and tapping the Top Result, instead of playing the selected song, it starts a radio station based on the song. I also cannot get AutoPlay to stop on my account even when the ...

Newbie

Premium account in US   LG V30 - Android 8.0   When searching for certain songs and tapping the Top Result, instead of playing the selected song, it starts a radio station based on the ...

Alfredo

Roadie

431 Views

1 replies

0 likes

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  • 0 likes

Beginner Shuffle Question

I have read a few threads on shuffle and they seem to be about more complicated ways to make the shuffle mode do certain things. No one seems to have my complaint so I must be doing something wrong. My question is just why when I choose shuffle play ...

Songwriter

  I have read a few threads on shuffle and they seem to be about more complicated ways to make the shuffle mode do certain things.  No one seems to have my complaint so I must be doing som...

deadgreysnow

Casual Listener

888 Views

6 replies

0 likes

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  • 6 replies
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Superuser Contribution A mistake to play only filtered-band's musics

PlanPemiumCountry TurkeyDeviceGM 5 PlusOperating SystemAndroid Nougat My Question or IssueI have a huge playlist that i used to add about 2000 songs. For example,I want to listen only songs from the band that i filtered when i'm searching for Bee Gee...

Newbie

Plan Pemium Country  Turkey Device GM 5 Plus Operating System Android Nougat   My Question or Issue I have a huge playlist that i used to add about 2000 songs. For example,I want ...

Aimee_T

Roadie

614 Views

1 replies

1 likes

filter
Filter playlist bug
Filter songs
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  • 1 likes

Superuser Contribution Searching reports that there's no internet connection while playing music not in cache

When I use Spotify search on my Android 8 phone, I get the notification that there are no offline results for the search string, and that I should go online. At the same time I'm playing music. Now you may think that this music is in the cache, but I...

Casual Listener

When I use Spotify search on my Android 8 phone, I get the notification that there are no offline results for the search string, and that I should go online. At the same time I'm playing music. Now y...

JulianA_Bogota

Roadie

565 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Superuser Contribution [Android 8.0.0] App not showing on full screen

PlanFamily premiumCountry Mexico City, MXDevicemotorola moto g 6 plusOperating SystemAndroid 8.0.0 My Question or Issue The issue I have is after I enable the 'One Button Nav' feature. This feature, I think, is only available over motorola phones. Th...

Newbie

Plan Family premium Country  Mexico City, MX Device motorola moto g 6 plus Operating System Android 8.0.0   My Question or Issue  The issue I have is after I enable the 'One ...

olopis

Regular

664 Views

2 replies

0 likes

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Solved!! My name appears next to artist

My name appears next to the Artist and Album name of the tracks in all my playlists. It is infuriating.I see my name on every track on every playlist. Screenshot of the annoying issue attached

Casual Listener

My name appears next to the Artist and Album name of the tracks in all my playlists. It is infuriating. I see my name on every track on every playlist.    Screenshot of the annoying issu...

Nico

Community Legend

1427 Views

3 replies

0 likes

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Solved!! Storage Location Problem

PlanPremiumCountry PhilippinesDeviceLenovo A328Operating SystemAndroid 4.4.2 My Question or Issue: It seems that I can’t change the storage location in my phone, all I can see is Delete Cache option. I wonder if it’s removed or it’s not compatible on...

Casual Listener

Plan Premium Country  Philippines Device Lenovo A328 Operating System Android 4.4.2   My Question or Issue:   It seems that I can’t change the storage location in my phone, ...

Billy-J

Spotify Star

1209 Views

5 replies

0 likes

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Superuser Contribution Spotify doesnt play new songs in playlist

PlanFreeCountryThe NetherlandsDevice Samsung Galaxy 8 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue If I add new songs into my playlist and play them on shuffle, the new songs are not played. The only way to get it to w...

Newbie

Plan Free Country The Netherlands Device  Samsung Galaxy 8   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  If I add new song...

Alfredo

Roadie

494 Views

1 replies

0 likes

Shuffle Playlist
Songs not playing
Spotify
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Solved!!Superuser Contribution Spotify Won't Recognize a song with 2 artists

PlanPremium (Family)Country MexicoDeviceSamsung Galaxy S7Operating SystemAndroid 8 OreoMy Question or Issue There's this album, CDCC (by La Fouine), which I enjoyed very much in Spotify last year. Sadly, it was removed (please bring it back, guys) an...

Casual Listener

  Plan Premium (Family) Country  Mexico Device Samsung Galaxy S7 Operating System Android 8 Oreo My Question or Issue  There's this album, CDCC (by La Fouine), which I enjoye...

SergioDavid

Roadie

879 Views

1 replies

0 likes

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Solved!! GOOGLE CLOCK and Spotify

PlanPremiumCountry FranceDeviceHonor 6xOperating SystemAndroid 7 My Question or Issue when i want to set a music alarm where playlist to wake up, in the spotify tab is saying "Can not connect to Spotify." Please try again later. I have both applicati...

Casual Listener

Plan Premium Country  France Device Honor 6x Operating System Android 7   My Question or Issue  when i want to set a music alarm where playlist to wake up, in the spotify tab...

Jose_M

Spotify Star

41443 Views

3 replies

1 likes

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Solved!! Switched phones now App won't see my Sonos

I just got a new android phone and downloaded the App on it. Now the only Sonos speaker it sees is the one in my neighbours upstairs apartment instead of the 3 here in my place. What should I do?PlanPremiumCountryCanadaDeviceOne+ 6Operating SystemAnd...

Casual Listener

I just got a new android phone and downloaded the App on it. Now the only Sonos speaker it sees is the one in my neighbours upstairs apartment instead of the 3 here in my place.  What should I d...

Ace_music

Casual Listener

722 Views

2 replies

0 likes

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Spotify showing offline when I am online,

PlanPremiumCountry CanadaDeviceSamsung a8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question isI have verified I am online.in settings., Logged of and on. Signed out from all accounts, reloaded the app. I can still download playlists ...

Newbie

PlanPremium Country  Canada Device Samsung a8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question is I have verified I am online.in settings., Logged of and...

Jose_M

Spotify Star

599 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Cannot search while online

PlanPremiumCountryArgentinaDeviceSony Xperia XZ2Operating SystemAndroid Oreo My Question or IssueWhile playing music with WiFi or Data (usually connected to car or wireless speakers with Bluetooth), Spotify says I cannot search music or browse throug...

Newbie

Plan Premium Country Argentina Device Sony Xperia XZ2 Operating System Android Oreo   My Question or Issue While playing music with WiFi or Data (usually connected to car or wirel...

markcwitt

Casual Listener

803 Views

3 replies

1 likes

Search offline online
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Superuser Contribution Playlist showing generated username while playing, bug or change?

PlanPremiumCountryMéxicoDeviceSamsung J7 2015Operating SystemAndroid 6.1 My Question or IssueSo i stopped using Spotify for a few months but i just got back to it with a new account, and i noticed something about the interface now. Before, when liste...

Visitor

Plan Premium Country México Device Samsung J7 2015 Operating System Android 6.1   My Question or Issue So i stopped using Spotify for a few months but i just got back to it with a new ...

Katerina

Spotify Legend

1035 Views

3 replies

0 likes

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Issue with downloaded content

PlanPremium CountryFrance DeviceiPadOperating SystemiOS 11.4.1 Hello! My problem is that I need to download my playlists almost every time I use Spotify. The downloads do not stay.

Newbie

   Plan Premium   Country France   Device iPad Operating System iOS 11.4.1   Hello!   My problem is that I need to download my playlists almost every time ...

SaulAL

Newbie

538 Views

2 replies

0 likes

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Play queue sport connect

I have an honor 5c and a free account. When playing music, I can't see the queue. I haven't been able to edit it before either, but after the new update I can't even see it. I'm down with it normally because I can't edit it. But I can't see it or edi...

Casual Listener

I have an honor 5c and a free account. When playing music, I can't see the queue. I haven't been able to edit it before either, but after the new update I can't even see it. I'm down with it normally...

532 Views

0 replies

0 likes

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Solved!! Problem while playing songs

Hello I have Huawei Mate 10 Pro. I have a bug in the spotify, when I play my saved songs it is showed to me like in the picture 0:00. The song plays but it doesnt show that, only if I exit and open the song again it goes regular. Thanks from advance,...

Newbie

Hello  I have Huawei Mate 10 Pro. I have a bug in the spotify, when I play my saved songs it is showed to me like in the picture 0:00. The song plays but it doesnt show that, only if I exit and...

Loxer

Community Legend

640 Views

1 replies

0 likes

  • 640 Views
  • 1 replies
  • 0 likes