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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839235 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839235 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13592 Views
  • 1 replies
  • 0 likes
  • 13592 Views
  • 1 replies
  • 0 likes

Lock screen no longer showing album art

Hi all, I'm having trouble seeing album art on my lock screen. Previously, the lock screen would show the album art of whatever I was listening to, in addition to the notification control. Now, it does not show. What's odd is that this is only specif...

  • Visitor
  • Hi all,   I'm having trouble seeing album art on my lock screen. Previously, the lock screen would show the album art of whatever I was listening to, in addition to the notification control. ...
  • gr4licht
  • Newbie
  • 11849 Views
  • 3 replies
  • 0 likes
  • album art
    lock screen
  • 11849 Views
  • 3 replies
  • 0 likes

Solved!! Browsing Podcasts

Hello,I use Spotify on Android in France. The podcasts option was enabled recently here, and at that time when I clicked on podcasts on the left menu, I could browse a list of podcasts arranged in categories. However now, the only ones I see under th...

  • Newbie
  • Hello, I use Spotify on Android in France. The podcasts option was enabled recently here, and at that time when I clicked on podcasts on the left menu, I could browse a list of podcasts arranged in ...
  • user-removed
  • Not applicable
  • 8788 Views
  • 4 replies
  • 0 likes
  • 8788 Views
  • 4 replies
  • 0 likes

Volume Control in Lockscreen

Hello,is there any way to put a volume control for spotify within the lockscreen notification?and also the volume control within the spotify widget and notification bar?I had an iPhone before and I just got used to it that way. Cheers.

  • Casual Listener
  • Hello, is there any way to put a volume control for spotify within the lockscreen notification? and also the volume control within the spotify widget and notification bar? I had an iPhone before a...
  • 599 Views
  • 0 replies
  • 0 likes
  • 599 Views
  • 0 replies
  • 0 likes

Solved!! Music interrupted by notification/ring

Listening to music on Spotify on my Samsung Galaxy S3 running Android 4.1.1, the music is always being interrupted by the notification sounds, like when I get a text. I cannot find the a setting that will stop this from happening, apart from getting ...

  • Visitor
  •          Listening to music on Spotify on my Samsung Galaxy S3 running Android 4.1.1, the music is always being interrupted by the notification sounds, like when I get a te...
  • Edita1
  • Newbie
  • 260769 Views
  • 41 replies
  • 8 likes
  • 260769 Views
  • 41 replies
  • 8 likes

Trouble listening to album on phone

Btw, Free userSo I was trying to listen to the new Xxxtentacion album (not edgy) but when i go on his profile all i see is a mix of his other albums. I see the album but it says i have to be a spotify premium member, but shouldn't i be able to atleas...

  • Newbie
  • Btw, Free user So I was trying to listen to the new Xxxtentacion album (not edgy) but when i go on his profile all i see is a mix of his other albums. I see the album but it says i have to be a spot...
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

Keyboard microphone icon missing all keyboards

For some reason my microphone icon hs diseappeared from all keyboards only in spotify. Tried reinstalling app and deleting app info. In all other applications microphone is visible in all keyboards.

  • Regular
  • For some reason my microphone icon hs diseappeared from all keyboards only in spotify.  Tried reinstalling app and deleting app info.  In all other applications microphone is visible in all...
  • Mikelectrick1
  • Newbie
  • 6773 Views
  • 38 replies
  • 10 likes
  • 6773 Views
  • 38 replies
  • 10 likes

Android Issue - Songs cutting out mid play

I'm having issues with my premium spotify on my Galaxy S4 Android 4.2.2 for the past couple of days where the audio just cuts out although the song is still playing, presing back will restart the song again but it will cut out again but always in a d...

  • Newbie
  • I'm having issues with my premium spotify on my Galaxy S4 Android 4.2.2 for the past couple of days where the audio just cuts out although the song is still playing, presing back will restart the son...
  • ufontko
  • Regular
  • 1768 Views
  • 5 replies
  • 4 likes
  • 1768 Views
  • 5 replies
  • 4 likes

Playing specific songs using Google voice

Google voice has been completely changed recently and it's a major problem. Asking "ok google, play rockstar by post malone" used to say "Sure, playing on spotify" and would play that exact song, no questions asked. Recently, it stopped working and a...

  • Newbie
  • Google voice has been completely changed recently and it's a major problem. Asking "ok google, play rockstar by post malone" used to say "Sure, playing on spotify" and would play that exact song, no ...
  • andriusl
  • Newbie
  • 1007 Views
  • 1 replies
  • 2 likes
  • 1007 Views
  • 1 replies
  • 2 likes

spotify connect is not finding my bluesound node2

Some spec's: Bluesound NODE2 (connected to hifi); Bluesound PULSE; lenovo laptop with spotify; Samsung S6 edge with spotify app. Everything worked flawless but since a week spotify connect is not finding my Bluesound node2 anymore (I did delete my sp...

  • Regular
  • Some spec's: Bluesound NODE2 (connected to hifi); Bluesound PULSE; lenovo laptop with spotify; Samsung S6 edge with spotify app.    Everything worked flawless but since a week spotify con...
  • seamuswarren
  • Regular
  • 8169 Views
  • 8 replies
  • 0 likes
  • 8169 Views
  • 8 replies
  • 0 likes

Spotify Android App Queue: Where is it? How to view? Change since latest app update.

I can not view the Spotify Queue using the Spotify Android App as of 4/26/2017 when I updated the Spotify Android App. Now in the latest version of the App (Version 8.4.0.539 armV7), I can't find/see the Play Queue anymore. I have a Samsung Galaxy S6...

  • Regular
  • I can not view the Spotify Queue using the Spotify Android App as of 4/26/2017 when I updated the Spotify Android App. Now in the latest version of the App (Version 8.4.0.539 armV7), I can't find/see...
  • kgx
  • Newbie
  • 64786 Views
  • 13 replies
  • 5 likes
  • Android
    Android App Queue
    New Version Change
    queue
    Spotify Android App Queue
  • 64786 Views
  • 13 replies
  • 5 likes

Storage option

Once again spotify removed all my music files on sd card. And i no longer can find the storage options under the settings page. Is it just me?

  • Regular
  • Once again spotify removed all my music files on sd card. And i no longer can find the storage options under the settings page. Is it just me? 
  • 174 Views
  • 0 replies
  • 0 likes
  • 174 Views
  • 0 replies
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facebook sync

hi i want to post a playlist to fbook but when i try to connect it says im setup with diff fbook account. how do i update this with correct info?

  • Newbie
  • hi i want to post a playlist to fbook but when i try to connect it says im setup with diff fbook account.  how do i update this with correct info?
  • 125 Views
  • 0 replies
  • 0 likes
  • 125 Views
  • 0 replies
  • 0 likes

Spotify Radio - "Spotify will be right back after this message" still not back after an hour.

When playing radio, I get an advert. The advert plays and is then followed by a screen that says "Spotify will be right back after this message", with a Learn More button. This message is still on the screen an hour later and effectively locks me out...

  • Newbie
  • When playing radio, I get an advert. The advert plays and is then followed by a screen that says "Spotify will be right back after this message", with a Learn More button.   This message is st...
  • 157 Views
  • 0 replies
  • 0 likes
  • 157 Views
  • 0 replies
  • 0 likes

Musica pulando sozinha e som diminuindo sozinho

Toda vez que eu vou escutar alguma musica, elas ficam pulando sozinhas junto com o som que fica diminuindo sozinho.

  • Casual Listener
  • Toda vez que eu vou escutar alguma musica, elas ficam pulando sozinhas junto com o som que fica diminuindo sozinho.
  • 1073 Views
  • 0 replies
  • 1 likes
  • 1073 Views
  • 0 replies
  • 1 likes

Musica pulando sozinhas e volume diminuindo sozinho

Toda vez que eu vou escutar algumas musicas, elas ficam pulando sozinhas junto com o som que fica diminuindo sozinho.

  • Casual Listener
  • Toda vez que eu vou escutar algumas musicas, elas ficam pulando sozinhas junto com o som que fica diminuindo sozinho.
  • 2622 Views
  • 0 replies
  • 4 likes
  • 2622 Views
  • 0 replies
  • 4 likes

Sound glitches from time to time

I've lately been having an issue with sound when playing any music at all. Every 15 seconds or so there's a slight stutter or skip. Any help?

  • Newbie
  • I've lately been having an issue with sound when playing any music at all. Every 15 seconds or so there's a slight stutter or skip. Any help?
  • 157 Views
  • 0 replies
  • 0 likes
  • 157 Views
  • 0 replies
  • 0 likes

Solved!! Pausing playback every time phone "sleeps" AND not playing full playlist

Hi! I'm pretty new to spotify so forgive me if this has been covered somewhere but I can't find anything on these 2 problems (using the free app): 1. My phone goes into "sleep" mode after no activity on the screen for a while (android). Whenever this...

  • Regular
  • Hi!  I'm pretty new to spotify so forgive me if this has been covered somewhere but I can't find anything on these 2 problems (using the free app):   1. My phone goes into "sleep" mode ...
  • blenka1
  • Newbie
  • 53944 Views
  • 9 replies
  • 0 likes
  • 53944 Views
  • 9 replies
  • 0 likes

Playlist always stop 2 sec before next song

Why my spotify always stop 2 sec before the next song? My device samsung s9+

  • Newbie
  • Why my spotify always stop 2 sec before the next song? My device samsung s9+
  • 173 Views
  • 0 replies
  • 0 likes
  • 173 Views
  • 0 replies
  • 0 likes

Solved!! Why can't I listen to a song without a playlist on mobile?

I can only listen to a song when it is shuffled in a playlist. How do I listen to a single song outside a playlist on mobile??

  • Newbie
  • I can only listen to a song when it is shuffled in a playlist. How do I listen to a single song outside a playlist on mobile??
  • phan_times
  • Community Legend
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Free spotify

Hey, I have 3 questionsFirst, Is there a limit for free spotify service?Second, if i buy spotify premium service, and than I cancel before the free 30 days end, can i buy again later?Third, I heard fron someone about a spotify deal, 3 months for 9 do...

  • Newbie
  • Hey, I have 3 questions First, Is there a limit for free spotify service? Second, if i buy spotify premium service, and than I cancel before the free 30 days end, can i buy again later? Third, I h...
  • phan_times
  • Community Legend
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Env: prod