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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202160 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202160 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

546855 Views

78 replies

3 likes

  • 546855 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

454682 Views

571 replies

38 likes

Account
Free
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  • 571 replies
  • 38 likes

I cannot play any songs.

PlanFreeCountry TaiwanDeviceSamsung S7Operating SystemAndroid 7 My Question or Issue I cannot play any songs from android device.Here is my operation detials. Any step I do is wrong?https://youtu.be/O-FttyH47Tchttps://youtu.be/UIBAzJzCq5E

Newbie

Plan Free Country  Taiwan Device Samsung S7 Operating System Android 7   My Question or Issue  I cannot play any songs from android device. Here is my operation detials...

424 Views

0 replies

0 likes

  • 424 Views
  • 0 replies
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Problems

PlanPremiumCountry USADeviceNote 9Operating SystemAndroid Oreo My Question or Issue Bunch of issues lately. The newest is ViewAlbum, View Artist & Go To Song Radio options aren't available. (See image) Also, my music will just suddenly stop playing. ...

Newbie

Plan Premium Country  USA Device Note 9 Operating System Android Oreo   My Question or Issue  Bunch of issues lately. The newest is ViewAlbum, View Artist & Go To So...

718 Views

0 replies

0 likes

music stops
Options Unavailable
Premium not detected
  • 718 Views
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[Track Info ins't been Trasmitted] Toyota - Corolla 2018/2019

Since 30/04/2018 I posted about that the track info isn't been transmitted on my toyota corolla multimedia system (I believe to be a Pioneer).But after Spotify updates, the problem persist until today.I tried out others Music Apps and works fine (Goo...

Casual Listener

Since 30/04/2018 I posted about that the track info isn't been transmitted on my toyota corolla multimedia system (I believe to be a Pioneer). But after Spotify updates, the problem persist until to...

murilo_assuncao

Casual Listener

1603 Views

2 replies

3 likes

  • 1603 Views
  • 2 replies
  • 3 likes

sometimes local music fails to play

PlanPremiumOperating SystemAndroid Oreo My Question or Issuewhile listening to my custom playlist, when it comes a local file's turn to play, sometimes it just won't play, and i have to go forward/backwards and then back again, in order to resume pla...

Visitor

Plan Premium Operating System Android Oreo   My Question or Issue while listening to my custom playlist, when it comes a local file's turn to play, sometimes it just won't play, and i...

318 Views

0 replies

0 likes

  • 318 Views
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Solved!! problem with music downloads in the application

.I have a big problem with the application and I download music to listen to it after ofline but afterwards I look for it and it does not play me and apart it does not let me listen to the music of the playlists downloadedPlanPremiumCountry ChileDevi...

Newbie

.I have a big problem with the application and I download music to listen to it after ofline but afterwards I look for it and it does not play me and apart it does not let me listen to the music of t...

Matalo

Roadie

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Spotify Playing at Slowed speed on ALL Devices (Win10, Android LG G5, Xbox, PS4)

PlanPremiumCountry United StatesDeviceLG G5, PC, PS4, XBox 1Operating SystemWin10, Andorid 7.0 My Question or Issue Songs playing on all devices is playing in a slower tempo, like slowed down. Have tried uninstalling and re-installing on all devices....

Casual Listener

Plan Premium Country  United States Device LG G5, PC, PS4, XBox 1 Operating System Win10, Andorid 7.0   My Question or Issue  Songs playing on all devices is playing in a slo...

275 Views

0 replies

0 likes

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Please reactivate support for Spotify App in SYNC 3 Ford

My Question or IssueIt seems that the Spotify app is no longer supported on Ford's SYNC 3 media player. When you search for apps it doesn't come up. You can still play it over Bluetooth through the media stream but this is so much messier and you can...

Newbie

    My Question or Issue It seems that the Spotify app is no longer supported on Ford's SYNC 3 media player.  When you search for apps it doesn't come up.  You can still play i...

536 Views

0 replies

6 likes

  • 536 Views
  • 0 replies
  • 6 likes

Both Android and Windows PC are giving me the same **STRESS**!

Plan Premium Country UK DeviceSamsung S7 and Windows DesktopOperating System(Android 8.0.0 and Windows 10 creator) My Question or Issue The last 2 weeks of spotify streaming has driven me to distraction with several issues, most are common to both An...

Casual Listener

  Plan Premium   Country UK   Device Samsung S7 and Windows Desktop Operating System (Android 8.0.0 and Windows 10 creator)   My Question or Issue   The last 2 we...

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
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LG G6 Stop Plaing Music

Plan PremiumDevice LG G6 plusOperating System Android 8.0.0 My Question or IssueSince I have my new LG G6, Spotify stop playing music without reason.I use Bluetooth or cable hearphone. maybe android 8 restrict app usage : I see a message like 'spotif...

Newbie

Plan Premium Device LG G6 plus Operating System Android 8.0.0   My Question or Issue Since I have my new LG G6, Spotify stop playing music without reason. I use Bluetooth or cable hea...

446 Views

0 replies

0 likes

G6
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Superuser Contribution [Playlists] Collaborative Playlist Broken Shuffle

PlanPremium for FamilyCountryPortugalDeviceMultiple (OnePlus 5, OnePlus 5T, Oneplus 6)Operating SystemMultiple (Android Oreo, Android Pie) My Question or IssueI have a collaborative playlist with 4 four people (me included).We each take turns to add ...

Casual Listener

Plan Premium for Family Country Portugal Device Multiple (OnePlus 5, OnePlus 5T, Oneplus 6) Operating System Multiple (Android Oreo, Android Pie)   My Question or Issue I have a collab...

sp_efnj5-1hz

Casual Listener

1435 Views

4 replies

4 likes

  • 1435 Views
  • 4 replies
  • 4 likes

Connect Samsung Galaxy with Samsung TV

PlanPremiumCountryNetherlandsNetherlandDeviceSamsung Galaxy s7 and Samsung Smart TV My Question or IssueWe have a Samsung Smart TV with the app Spotify. My husband, who has an iPhone, can see the TV in the list for casting from the Spotify app on his...

Newbie

Plan Premium Country Netherlands Netherland Device Samsung Galaxy s7 and Samsung Smart TV   My Question or Issue We have a Samsung Smart TV with the app Spotify. My husband, who has an ...

335 Views

0 replies

0 likes

  • 335 Views
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Superuser Contribution Turn off casting to nearby device in Spotify

It seems that after all my attempts at turning off casting on my Galaxy S7, Spotify is determined to tell me that I can cast to a nearby device. As you can see in the screenshots, I have turned off Media controls for cast devices; turned off show nea...

Casual Listener

It seems that after all my attempts at turning off casting on my Galaxy S7, Spotify is determined to tell me that I can cast to a nearby device. As you can see in the screenshots, I have turned off&n...

3419 Views

0 replies

1 likes

  • 3419 Views
  • 0 replies
  • 1 likes

Spotify app crashing

I am having this weird issue after updating my Spotify app on my OnePlus 6 from android oreo 8.1 to android 9.0 Pie. The app crashes randomly and sometimes just keeps on buffering even if i switch to wifi. Weird issue, havent faced anything like this...

Casual Listener

I am having this weird issue after updating my Spotify app on my OnePlus 6 from android oreo 8.1 to android 9.0 Pie. The app crashes randomly and sometimes just keeps on buffering even if i switch to...

512 Views

0 replies

1 likes

  • 512 Views
  • 0 replies
  • 1 likes

Spotify constantly freezing

the application freezes every moment And then when it changes the songs it remains with the cover of the previous song, when I give it pause sometimes I do not take it I gave a Factory reset to my phone and as it continues it gives the problem alread...

Newbie

the application freezes every moment And then when it changes the songs it remains with the cover of the previous song, when I give it pause sometimes I do not take it I gave a Factory reset to my ph...

Billy-J

Spotify Star

569 Views

1 replies

1 likes

  • 569 Views
  • 1 replies
  • 1 likes

Opção de armazenamento no SD Card sumiu

Plan Premium Samsung S7 Android The storage in SD card option disappeared, all my music where deleted and I can reestabilsh the storage in SD card.There's no support to the customer.Is there any solution to this problem?If not, i'm considering leave ...

Newbie

Plan Premium Samsung S7 Android   The storage in SD card option disappeared, all my music where deleted and I can reestabilsh the storage in SD card. There's no support to the custo...

421 Views

0 replies

1 likes

  • 421 Views
  • 0 replies
  • 1 likes

Spotify skips back on podcast episodes

PlanPremiumCountry UKDeviceSamsung Galaxy S8 Operating SystemAndroid Oreo My Question or Issue Hi, my Spotify has been skipping backwards on podcast episodes on its own. It generally happens when I am not doing anything and my screen is turned off. I...

Regular

Plan Premium Country  UK Device Samsung Galaxy S8  Operating System Android Oreo   My Question or Issue  Hi, my Spotify has been skipping backwards on podcast episo...

Billy-J

Spotify Star

4314 Views

1 replies

3 likes

  • 4314 Views
  • 1 replies
  • 3 likes

New interface changed to old

I was using the new interface but then after a made a payment the interface change to the old one, and I was used to the new so i what to go back to the new interface

Newbie

I was using the new interface but then after a made a payment the interface change to the old one, and I was used to the new so i what to go back to the new interface

686 Views

0 replies

0 likes

Android 8
Interface
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  • 0 replies
  • 0 likes

Spotify does not correctly detect online/offline state across the whole app

PlanPremiumCountry DeviceSamsung Galaxy S7plusOperating SystemAndroid My Question or IssueI'd like to report a BUG. This is a bug and nothing to do with my use of the app so would like to know when this will be fixed as I'm a premium subscriber and a...

Newbie

Plan Premium Country   Device Samsung Galaxy S7plus Operating System Android   My Question or Issue I'd like to report a BUG. This is a bug and nothing to do with my use of the ap...

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

Multiple Problems!

PlanPremiumCountryUsaDeviceGalaxy 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So many issues!1) keeps turning off after 10 minutes of playing music (going on for weeks)2) switches to playing on phone speakers after u...

Casual Listener

Plan Premium Country Usa Device Galaxy 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  So many issues! 1) keeps turning off after 10 minut...

keepbouncing

Composer

633 Views

2 replies

1 likes

  • 633 Views
  • 2 replies
  • 1 likes

Podcasts stuck at 0% on Premium

I'm listening to Spotify Premium on my Galaxy S7. Podcasts will not download to listen offline. It stopped working earlier this week. I restarted my phone, reinstalled the app, checked app permissions, and music still downloads. Podcast downloads sta...

Newbie

I'm listening to Spotify Premium on my Galaxy S7. Podcasts will not download to listen offline. It stopped working earlier this week. I restarted my phone, reinstalled the app, checked app permission...

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes