Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hello,
I have problem after latest update 0.12 ver on my Sony android TV. now after switching off and on TV I need to login everytime to my acount...
Can anyone help with advice?
Thanks
Plan
Free/Premium
Country
LT
Device
Sony TV
Operating System
Android
My Question or Issue
Hey @tj112.
Thanks for getting in touch!
Could you let us know what you have tried already? If you haven't tried any troubleshooting steps yet, try a reinstallation first. You can read here how to reinstall the app.
Hope that does the trick 🙂 Let us know if you have further questions.
Have a nice day!
Nothing helps.
Hey there @tj112,
Thanks for keeping us up to speed.
Just to confirm, have you tried the steps here?
If so and it didn't help, could you let us know the model of the TV?
We'll be keeping an eye for your reply 🙂
Hi Katerina,
yes I made all steps as you show...
no result.
My TV Sony KDL-43W755C
all software version is latest.
before spotify latest update everything was perfect.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…