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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115266 Views

27 replies

4 likes

  • 115266 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231678 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231678 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591210 Views

79 replies

3 likes

  • 591210 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485700 Views

580 replies

42 likes

Account
Free
  • 485700 Views
  • 580 replies
  • 42 likes

[Chromecast] Connection lost too often

Copying from https://community.spotify.com/t5/Android/Please-fix-chromecast-with-Spotify/m-p/2459136 since it's marked "Solved" even though it's not solved. Happens on two different Android phones (Pixel 2 & Note and on three Chromecast devices. The ...

Casual Listener

Copying from https://community.spotify.com/t5/Android/Please-fix-chromecast-with-Spotify/m-p/2459136 since it's marked "Solved" even though it's not solved. Happens on two different Android phones (P...

568 Views

0 replies

1 likes

  • 568 Views
  • 0 replies
  • 1 likes

[Chromecast] Different song under "now playing" than actually playing

Copying from https://community.spotify.com/t5/Android/Please-fix-chromecast-with-Spotify/m-p/2459136 since it's marked "Solved" even though it's not solved. Happens on two different Android phones (Pixel 2 & Note and on three Chromecast devices. - Sp...

Casual Listener

Copying from https://community.spotify.com/t5/Android/Please-fix-chromecast-with-Spotify/m-p/2459136 since it's marked "Solved" even though it's not solved. Happens on two different Android phones (P...

399 Views

0 replies

1 likes

  • 399 Views
  • 0 replies
  • 1 likes

[Chromecast] Problems with volume adjustement

Copying from https://community.spotify.com/t5/Android/Please-fix-chromecast-with-Spotify/m-p/2459136 since it's marked "Solved" even though it's not solved. Happens on two different Android phones (Pixel 2 & Note and on three Chromecast devices. - Of...

Casual Listener

Copying from https://community.spotify.com/t5/Android/Please-fix-chromecast-with-Spotify/m-p/2459136 since it's marked "Solved" even though it's not solved. Happens on two different Android phones (P...

413 Views

0 replies

0 likes

  • 413 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playback issues since last update : Android 9

PlanPremiumDeviceGoogle pixelOperating SystemAndroid 9 My Question or Issue Since updating my phone I have lost the playback on both the lock screen and homescreen. I have enabled all the notifications and nothing has changed. Any help or advice?

Newbie

Plan Premium Device Google pixel Operating System Android 9   My Question or Issue  Since updating my phone I have lost the playback on both the lock screen and homescreen. I have e...

Katerina

Spotify Legend

1993 Views

1 replies

1 likes

  • 1993 Views
  • 1 replies
  • 1 likes

Superuser Contribution Search function

PlanPremiumCountry SingaporeDevice(Samsung note 9)Operating SystemAndroid My Question or Issue My Spotify search function keeps stating goes online to search more. But I have already check my settings and I'm not in offline mode. How do I solve this?

Newbie

Plan Premium Country  Singapore Device (Samsung note 9) Operating System Android    My Question or Issue  My Spotify search function keeps stating goes online to search ...

Katerina

Spotify Legend

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Mobile Playlist MixUp

Sometimes on my free Spotify mobile app, my playlists will randomly stop, and then seemingly play some other, random playlist that I've never heard of. The only fix I've found is to restart my entire device. Any Help?

Newbie

Sometimes on my free Spotify mobile app, my playlists will randomly stop, and then seemingly play some other, random playlist that I've never heard of. The only fix I've found is to restart my entire...

Katerina

Spotify Legend

627 Views

1 replies

1 likes

  • 627 Views
  • 1 replies
  • 1 likes

Superuser Contribution Cant search online, even though I'm in online mode

PlanPremiumCountry USDeviceGalaxy S8Operating SystemAndroid 8.0 My Question or Issue Spotify will not let me search for a song or artist. Every time I try, it says to go online to search. I know that im online, because browse and discover work perfec...

Newbie

Plan Premium Country  US Device Galaxy S8 Operating System Android 8.0   My Question or Issue  Spotify will not let me search for a song or artist. Every time I try, it says ...

Katerina

Spotify Legend

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Superuser Contribution Searching for new music

PlanPremiumCountry England DeviceSamsung galaxy S6 edge My Question or IssueI have spotify downloaded on my phone and it works fine with playing music I have downloaded however when I go to search new music it only let's me search for music I've down...

Newbie

  Plan Premium Country  England  Device Samsung galaxy S6 edge   My Question or Issue I have spotify downloaded on my phone and it works fine with playing music I have do...

Guido

Spotify Legend

758 Views

1 replies

0 likes

  • 758 Views
  • 1 replies
  • 0 likes

Superuser Contribution Visual bug

PlanPremiumCountry United KingdomDeviceSamsung Galaxy Note 8Operating SystemAndroid Oreo I've encountered something weird. After going out of the Spotify and going back in after 1-2 times, I get a strange visual bug. I have mostly all normal function...

Newbie

Plan Premium Country  United Kingdom Device Samsung Galaxy Note 8 Operating System Android Oreo   I've encountered something weird. After going out of the Spotify and going ba...

Guido

Spotify Legend

637 Views

1 replies

0 likes

  • 637 Views
  • 1 replies
  • 0 likes

Superuser Contribution Green Spinning Circle Hangs Forever

the android version of the app regularly hangs at the green circle spinning whenever I try to put in basic search queries, and even when I go select an artist from my library, even a popular one, like Kendrick. It just hangs! How can this be? The mus...

Casual Listener

the android version of the app regularly hangs at the green circle spinning whenever I try to put in basic search queries, and even when I go select an artist from my library, even a popular one, lik...

Guido

Spotify Legend

1834 Views

1 replies

0 likes

APP HANGS
slow
SPINING CIRCLE
  • 1834 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops playing when I change apps. Pixel 2 XL Android 9.0

I just got a shiny new Pixel 2 XL (Verizon, Android 9.0 Pie). I love it! But whenever I use Spotify it just quits playing the moment I shift to another app or the screen goes off. Which sucks cause Iistening to music in my car is ESSENTIAL to my life...

Newbie

I just got a shiny new Pixel 2 XL (Verizon, Android 9.0 Pie). I love it!  But whenever I use Spotify it just quits playing the moment I shift to another app or the screen goes off. Which sucks c...

Guido

Spotify Legend

966 Views

1 replies

0 likes

  • 966 Views
  • 1 replies
  • 0 likes

Podcasts can't be played on Android

PlanPremiumCountry IsraelDeviceLg G6Operating SystemAndroid Oreo My Question or Issue Podcasts can not be played on Android for over 2 weeks now. The app give me the option to only download the podcast (any podcast) but it never gets downloaded.The o...

Casual Listener

Plan Premium Country  Israel Device Lg G6 Operating System Android Oreo   My Question or Issue   Podcasts can not be played on Android for over 2 weeks now. The app giv...

Matalo

Roadie

603 Views

1 replies

0 likes

  • 603 Views
  • 1 replies
  • 0 likes

Como puedo eliminar musica importada desde el celular?

Hola a todos, pues resulta que se me ocurrio importar la musica que tenia en el celular a spotify con la ilusion de que se pudiera escuchar, obvio no sucedio asi, no me deja eliminarlas, no aparece la opcion. y pues la verdad es bastante molestoo ten...

Newbie

Hola a todos, pues resulta que se me ocurrio importar la musica  que tenia en el celular a spotify con la ilusion  de que se pudiera escuchar, obvio no sucedio asi, no me  deja elimina...

Wolfmansoul

Casual Listener

3678 Views

1 replies

0 likes

  • 3678 Views
  • 1 replies
  • 0 likes

App play/pause/change music by itself when connected with headphone

PlanPremiumCountry BrazilDeviceHuawei P9Operating SystemAndroid 7.0 My Question or IssueIn the recent week i've been experiencing some weird behavior from the app. Out of nowhere (still couldn't find some action on my phone that could be related) the...

Newbie

Plan Premium Country  Brazil Device Huawei P9 Operating System Android 7.0   My Question or Issue In the recent week i've been experiencing some weird behavior from the app. Out o...

449 Views

0 replies

0 likes

  • 449 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify ignores proxy settings

PlanPremium (Family) CountryDE DeviceSony E5823 (Xperia Z5 Compact) Operating SystemAndroid 7.1.1 My Question or Issue After installing a firewall and a Web proxy on my home LAN to try and protect my children from **bleep** and abuse on the Web, Spot...

Casual Listener

Plan Premium (Family)   Country DE   Device Sony E5823 (Xperia Z5 Compact)   Operating System Android 7.1.1   My Question or Issue   After installing a firewall...

mwilck

Casual Listener

3807 Views

2 replies

0 likes

  • 3807 Views
  • 2 replies
  • 0 likes

'No Internet connection available' with 4G mobile network

PlanPremiumCountryU.S.A. DeviceOnePlus 5 Operating SystemAndroid Oreo My Question or IssueApp works just fine on wifi but as soon as I switch to my mobile network, it displays 'No Internet connection available'. Anything other than Spotify uses my mo...

Newbie

Plan Premium Country U.S.A.  Device OnePlus 5  Operating System Android Oreo   My Question or Issue App works just fine on wifi but as soon as I switch to my mobile netw...

826 Views

0 replies

1 likes

4G
Andorid
mobile network
Offline Access
  • 826 Views
  • 0 replies
  • 1 likes

Playlist won't shuffle correctly

ok so i just added a few new albums to my playlist and it won't play my old music i added before hand, just my recently added ones. please help, its super annoying and i keep hearing the same albums over and over again.

Newbie

ok so i just added a few new albums to my playlist and it won't play my old music i added before hand, just my recently added ones. please help, its super annoying and i keep hearing the same albums ...

451 Views

0 replies

1 likes

  • 451 Views
  • 0 replies
  • 1 likes

Superuser Contribution remote volume control

PlanPremium My Question or IssueDo i have the ability to control the volume on the playing device, from a different device?

Visitor

Plan Premium   My Question or Issue Do i have the ability to control the volume on the playing device, from a different device?

user-removed

Not applicable

5987 Views

4 replies

1 likes

  • 5987 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Local songs being skipped

PlanPremium Country Netherlands DeviceSamsung Galaxy S5 NeoOperating SystemAndroid 6.0.1, the latest available update for my (somewhat outdated) device. My Question or Issue Hi there, For a few weeks now ive noticed that local songs ive downloaded to...

Regular

  Plan Premium   Country  Netherlands   Device Samsung Galaxy S5 Neo Operating System Android 6.0.1, the latest available update for my (somewhat outdated) device. &nbs...

Stanvandewall

Regular

6027 Views

11 replies

0 likes

  • 6027 Views
  • 11 replies
  • 0 likes

Track info not updated when OS is Android 8.0 Oreo

I've seen numereous reports of issues with track info of Spotify users using Android 8.0. Issues with Android Auto, Bluetooth the only status I've seen: Not right nowI do not have the feeling these issues are taken seriously by Spotify. As a premium ...

Casual Listener

I've seen numereous reports of issues with track info of Spotify users using Android 8.0. Issues with Android Auto, Bluetooth the only status I've seen: Not right now I do not have the feeling these...

PenguinPusher

Casual Listener

757 Views

1 replies

3 likes

  • 757 Views
  • 1 replies
  • 3 likes