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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107463 Views

26 replies

3 likes

  • 107463 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217417 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217417 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571602 Views

79 replies

3 likes

  • 571602 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470829 Views

577 replies

40 likes

Account
Free
  • 470829 Views
  • 577 replies
  • 40 likes

Undonwload music

None of the below information is PlanPremium familyCountry ItalyDeviceHuawei P10 liteOperating SystemAndroid 8.0.0 My Question or Issue My music keeps undownloading for no aparent reson. I discovered I had 3 devices and I removed one. But i always on...

Casual Listener

None of the below information is  Plan Premium family Country  Italy Device Huawei P10 lite Operating System Android 8.0.0   My Question or Issue  My music keeps undown...

985 Views

0 replies

0 likes

  • 985 Views
  • 0 replies
  • 0 likes

SD storage not available

PlanPremiumCountryBelgium DeviceMoto G5Operating SystemAndroid Nougat My Question or Issue Hi. My Spotify app crashed the other day, and then started to download all of the music I had downloaded onto my internal storage. Before it was all stored on ...

Casual Listener

  Plan Premium Country Belgium   Device Moto G5 Operating System Android Nougat   My Question or Issue  Hi. My Spotify app crashed the other day, and then started to d...

oscar_V

Casual Listener

5263 Views

5 replies

1 likes

  • 5263 Views
  • 5 replies
  • 1 likes

Just started getting problems on my kindle Fire HD using spotify android app. Usually have no proble

PlanFree/PremiumCountry UKDeviceKindle Fire HDOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueJust recently when I power of the kindle I cant connect to spotify next time I power up. The spotfy logo appears in the apps but...

Newbie

Plan Free/Premium Country  UK Device Kindle Fire HD Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Just recently when I power of the kindle I...

953 Views

0 replies

0 likes

  • 953 Views
  • 0 replies
  • 0 likes

Spotify Stops Working For No Reason

PlanPremiumCountry Turkey DeviceAsus Zenfone 2 Operating SystemAndroid 5.0 My Question or Issue Spotify app stops working suddenly after using for 15 seconds. It crashes and gives an error "Unfortunately, Spotify has stopped." I reinstalled the app t...

Regular

  Plan Premium Country  Turkey  Device Asus Zenfone 2  Operating System Android 5.0   My Question or Issue  Spotify app stops working suddenly after using for...

Kleeia

Regular

1616 Views

4 replies

0 likes

  • 1616 Views
  • 4 replies
  • 0 likes

Am I missing something?

Can I put Spotify on my SD card? My phone's internal memory is atrocious. It uses up the majority of it at 11GB. I don't want to know how to put the songs on it, I can do that. I want to put the app on it.

Regular

Can I put Spotify on my SD card? My phone's internal memory is atrocious. It uses up the majority of it at 11GB. I don't want to know how to put the songs on it, I can do that. I want to put the app ...

1039 Views

0 replies

0 likes

  • 1039 Views
  • 0 replies
  • 0 likes

Spotify starts and stops playing randomly when screen is off

Premium subscriber in the US DeviceGalaxy S7Operating SystemAndroid 7.0 Spotify version 8.4.70.666 My Question or Issue Recently Spotify started an obnoxious behavior where it will erratically pause music while I am listening with the screen off (wit...

Newbie

  Premium subscriber in the US   Device Galaxy S7 Operating System Android 7.0   Spotify version 8.4.70.666   My Question or Issue  Recently Spotify started an obn...

Patdmbro

Newbie

1524 Views

1 replies

0 likes

  • 1524 Views
  • 1 replies
  • 0 likes

conected device keeps saying i'm listening on it and frezzes the app on my phone

PlanFreeCountry CanadaDeviceSony Z3Operating SystemAndroid My Question or IssueYesterday this started.I was fumbling my phone and I hit the thing to listen on my shield tablet.I just fixed it, and put it back to my phone.But now the app is broken, it...

Casual Listener

Plan Free Country  Canada Device Sony Z3 Operating System Android   My Question or Issue Yesterday this started. I was fumbling my phone and I hit the thing to listen on my shiel...

l337g0g0

Casual Listener

1497 Views

1 replies

0 likes

  • 1497 Views
  • 1 replies
  • 0 likes

Cant download using data

Using xperia xa ultra. I already turned on download using cellular. Allowed app permisions amd storage permissions. Tried internal storage and sd storage. Still not workingPlanPremiumCountry Philippines DeviceXperia Xa UltraOperating SystemAndroid 7....

Newbie

Using xperia xa ultra. I already turned on download using cellular. Allowed app permisions amd storage permissions. Tried internal storage and sd storage. Still not working Plan Premium Country &...

791 Views

0 replies

0 likes

  • 791 Views
  • 0 replies
  • 0 likes

How do I stop random from songs playing on my playlist?

I have Spotify on my Android and random songs start playing on my playlist I've seen other post for help but they haven't helped many of the said turn off auto play and that didn't help another one said I needed more than 12 songs in the playlist whi...

Casual Listener

I have Spotify on my Android and random songs start playing on my playlist I've seen other post for help but they haven't helped many of the said turn off auto play and that didn't help another one s...

Loxer

Community Legend

3395 Views

3 replies

1 likes

  • 3395 Views
  • 3 replies
  • 1 likes

Incompatibilidad Spotify con dispositivo Pioneer XN-P02-S

PlanPremiumCountry EspañaDevicePioneer XN-P02-SOperating SystemAndroid My Question or Issue Me parece lamentable que Spotify haya dejado de dar soporte a este tipo de dispositivos. Tras haber hablado con Spotify me instaron a que hablara con Pioneer ...

Casual Listener

  Plan Premium Country  España Device Pioneer XN-P02-S Operating System Android   My Question or Issue   Me parece lamentable que Spotify haya dejado de dar soporte a ...

704 Views

0 replies

0 likes

  • 704 Views
  • 0 replies
  • 0 likes

Google Clock Spotify Not working

PlanPremiumCountry The NetherlandsDeviceSamsung Galaxy S8Operating System8.0.0. My Question or Issue Whatever I do, the alarm only beeps, no music. I tried leaving Spotify open, or closed. Didn't help. Left the Clock open or closed, nothing. I change...

Newbie

Plan Premium Country  The Netherlands Device Samsung Galaxy S8 Operating System 8.0.0.   My Question or Issue  Whatever I do, the alarm only beeps, no music. I tried leaving ...

1724 Views

0 replies

7 likes

  • 1724 Views
  • 0 replies
  • 7 likes

Song are playing in 2x speed

Like the title says some songs are playing in 2x speed and I don't know why and how to get the back to normal speed.

Newbie

Like the title says some songs are playing in 2x speed and I don't know why and how to get the back to normal speed.

1016 Views

0 replies

0 likes

  • 1016 Views
  • 0 replies
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Daily reminder of inadequate service

The inconsistency of song removals is becoming a huge burden. I create playlists, then weeks later half the tracks are missing because of whatever reason the artist has pulled them. How can I accept that as a premium user? It's not an acceptable leve...

Regular

The inconsistency of song removals is becoming a huge burden. I create playlists, then weeks later half the tracks are missing because of whatever reason the artist has pulled them. How can I accept ...

878 Views

0 replies

0 likes

  • 878 Views
  • 0 replies
  • 0 likes

Greyed out songs

PlanPremiumCountry JapanDeviceHonor 9Operating SystemAndroid Oreo My Question or IssueFirst off, well done on making it as difficult as possible via this frankly horrendous UI to even post on here. If people can't post, there's no problem right? Your...

Regular

Plan Premium Country  Japan Device Honor 9 Operating System Android Oreo   My Question or Issue First off, well done on making it as difficult as possible via this frankly ho...

swashbucklin89

Regular

2475 Views

2 replies

0 likes

  • 2475 Views
  • 2 replies
  • 0 likes

Spotify Randomly Stops playing

PlanPremiumCountryUnited StatesDeviceSamsung S8+Operating SystemAndroid My Question or Issue Currently on Spotify, my music will just randomly stop playing. I dont know why. I do not know any fix for it either. This only happens when I am on my Andro...

Gig Goer

Plan Premium Country United States Device Samsung S8+ Operating System Android   My Question or Issue  Currently on Spotify, my music will just randomly stop playing. I dont know ...

898 Views

0 replies

0 likes

  • 898 Views
  • 0 replies
  • 0 likes

Playlist skips to first song when streaming over chromecast

PlanPremiumCountry UKDevice(Samsung Galaxy Operating System(Android Oreo) My Question or Issue Every time I try to stream my bigger playlist over google chromecast, whenever the current song I have picked finishes it automatically goes back to the fi...

Casual Listener

Plan Premium Country  UK Device (Samsung Galaxy 😎 Operating System (Android Oreo)   My Question or Issue  Every time I try to stream my bigger playlist over google chro...

1121 Views

0 replies

0 likes

  • 1121 Views
  • 0 replies
  • 0 likes

Spotify constantly stops my music and starts playing something else.

Recently Spotify has started acting pretty weird. To begin, Spotify has randomly (on both my Android phone and my desktop PC) stopped playing a song I'm listening to, and switches itself over to a Firefox Web Player and starts playing a random song t...

Casual Listener

Recently Spotify has started acting pretty weird.   To begin, Spotify has randomly (on both my Android phone and my desktop PC) stopped playing a song I'm listening to, and switches itself ove...

1133 Views

0 replies

1 likes

  • 1133 Views
  • 0 replies
  • 1 likes

Superuser Contribution Downloading Songs is taking forever

CountryGermany Device(HTC One M9) Operating System(Android 7.0) My Question or IssueI've got a new phone just today and I started to reinstall everything as well as Spotify and tried to download my playlists. Now I'm sitting here almost 6 hours later...

Casual Listener

Country Germany   Device (HTC One M9)   Operating System (Android 7.0)   My Question or Issue I've got a new phone just today and I started to reinstall everything as well as...

Marius92

Casual Listener

26708 Views

2 replies

3 likes

  • 26708 Views
  • 2 replies
  • 3 likes

Making playlists from 2 PCs

PlanPremiumCountryUSA DeviceHonorOperating SystemAndroid My Question or Issue I made several playlists on one PC (1) and my phone was able to download music. I made one playlist on PC (2) and tried to download music but download waited forever. PC (2...

Newbie

Plan Premium Country USA  Device Honor Operating System Android   My Question or Issue  I made several playlists on one PC (1) and my phone was able to download music. I made...

278 Views

0 replies

0 likes

  • 278 Views
  • 0 replies
  • 0 likes

Spotify keepsshutting down on Asus k007

PlanPremiumCountryNetherlands DeviceAsus k007Operating SystemAndroid 5.0.1 My Question or IssueSince a couple of weeks my Spotify keeps shutting down spontaneously.When I put my internet connection off and restart Spotify, then putting my internet ba...

Newbie

Plan Premium Country Netherlands   Device Asus k007 Operating System Android 5.0.1   My Question or Issue Since a couple of weeks my Spotify keeps shutting down spontaneously. W...

297 Views

0 replies

0 likes

  • 297 Views
  • 0 replies
  • 0 likes