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Android Bug

Android Bug

Plan

Premium

Country

 Device

A5 2017 samsung

Operating System

 Android Oreo

 

My Question or Issue

 When i chose a song from a playlist then switch to another app, then i enter again Spotify there is a visual bug.

Screenshot_20181009-214113_Spotify.jpg
Reply
1 Reply

Hey there @DanielJ23,

 

Thanks for posting and welcome to the community!

 

We'd suggest first performing a clean reinstall of the app on your device by following the steps below"

  1. Head here and click Remove all devices.
  2. Go to your phone’s Settings.
  3. Select Applications, then Manage applications.
  4. Find Spotify in your list of apps, tap it.
  5. Tap Clear Data.
  6. Go to Storage > Android > Data and delete a folder called com.spotify.music.
  7. Power off your device and wait a couple of minutes.
  8. Switch on your device.
  9. Open Google Play and install the Spotify Music app.

Keep in mind that you will need to download again any content you had available for offline use.

 

Let us know how it goes!

KaterinaModerator
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