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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117985 Views

27 replies

4 likes

  • 117985 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237456 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237456 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598190 Views

79 replies

3 likes

  • 598190 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490780 Views

581 replies

42 likes

Account
Free
  • 490780 Views
  • 581 replies
  • 42 likes

Song information not showing in car

PlanPremiumCountrySpainDeviceHuawei P10 (VTR-L29)Operating SystemAndroid Oreo 8.0.0My Question or IssueI've learned (and I'm currently suffering) that there's an ongoing issue since last year with playback via bluetooth, by which metadata is not show...

Casual Listener

Plan Premium Country Spain Device Huawei P10 (VTR-L29) Operating System Android Oreo 8.0.0 My Question or Issue I've learned (and I'm currently suffering) that there's an ongoi...

1029 Views

0 replies

1 likes

  • 1029 Views
  • 0 replies
  • 1 likes

Play weekly remix without "shuffle play"

PlanPremiumCountry NetherlandsDevicevarious android devices, volumio, windows desktop player etc..Operating SystemVarious android versions, linux, windows 10 My Question or Issue i like to listen to weekly mixes by various dj's like Armin van Buren, ...

Newbie

Plan Premium Country  Netherlands Device various android devices, volumio, windows desktop player etc.. Operating System Various android versions, linux, windows 10     &nbsp...

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes

Headphone track controls not working consistently

PlanPremiumCountry USADeviceSamsung Note 8Operating SystemAndroid Oreo My Question or Issue Track controls for headphones only work when I restart the phone. After app loses focus the controls stop working and I have to restart phone again. Rebooting...

Casual Listener

Plan Premium Country  USA Device Samsung Note 8 Operating System Android Oreo   My Question or Issue  Track controls for headphones only work when I restart the phone. A...

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
  • 0 likes

trouble playing podcasts without downloading them on app

Hi,Lately, the play button on my has disappeared from my podcasts and instead, I only see a download sign. The only way to listen online is when I go to the New Episodes list and press edit. But I'd also like to be able to listen to old episodes offl...

Casual Listener

Hi, Lately, the play button on my has disappeared from my podcasts and instead, I only see a download sign. The only way to listen online is when I go to the New Episodes list and press edit. B...

309 Views

0 replies

0 likes

  • 309 Views
  • 0 replies
  • 0 likes

Android Auto Spotify takes over home Spotify

PlanPremiumCountryUSADevice(Galaxy S7 Edge)Operating System(Most recent Android) My Question or IssueWe have a Galaxy Tab that is used solely for streaming Spotify at home. We also stream Spotify on my phone when we're away from home. The plan only a...

Newbie

  Plan Premium Country USA Device (Galaxy S7 Edge) Operating System (Most recent Android)   My Question or Issue We have a Galaxy Tab that is used solely for streaming Spotify at...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

Changing the sort order of Playlists on Android app

I saw that there was an older thread talking about this missing feature in depth but it got derailed by a non-solution which only addressed changing the sort order of songs inside a playlist, not the sort order of playlists under "Playlists".Not bein...

Regular

   I saw that there was an older thread talking about this missing feature in depth but it got derailed by a non-solution which only addressed changing the sort order of songs in...

332 Views

0 replies

1 likes

  • 332 Views
  • 0 replies
  • 1 likes

Queue no longer in the right order

I used to be able to add an album to my queue and it would add it after the album that's currently playing. For some reason since about 3 days ago, whenever I add an album to my queue it starts playing that album after the current song and then once ...

Regular

I used to be able to add an album to my queue and it would add it after the album that's currently playing. For some reason since about 3 days ago, whenever I add an album to my queue it starts playi...

-9pssl8l_yhq9

Regular

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Songs on my phone are greyed out but work on my computer why?

PlanPremiumCountry USaDeviceGoogle PhoneOperating SystemAndroid Pie My Question or Issue Songs are greyed out on my phone connected to the wifi in the house my computer has the songs and can play play them why?

Newbie

Plan Premium Country  USa Device Google Phone Operating System Android Pie   My Question or Issue  Songs are greyed out on my phone connected to the wifi in the house my comp...

Mtfever

Newbie

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Superuser Contribution Search function not working - thinks I am offline

PlanPremiumCountryIrelandDeviceSamsung Galaxy S9Operating SystemAndroid 8.0My Question or IssueSearch function not working either on wifi or mobile data. Has been happening off and on for months now. I can always search saved songs etc. but once I go...

Newbie

Plan Premium Country Ireland Device Samsung Galaxy S9 Operating System Android 8.0 My Question or Issue Search function not working either on wifi or mobile data. Has been happening off...

Guido

Spotify Legend

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files problem

PlanpremiumCountry The NetherlandsDeviceSamsung Galaxy A6Operating SystemAndroid My Question or Issue So as of lately I have been starting to make use of the local files feature in spotify. I put the local files through my computer in my playlist, an...

Newbie

Plan premium Country  The Netherlands Device Samsung Galaxy A6 Operating System Android   My Question or Issue  So as of lately I have been starting to make use of the local ...

Guido

Spotify Legend

836 Views

1 replies

1 likes

  • 836 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify - streaming to chromecast - opening app, disconnects chromecast connection

Premium, NL, OnePlus 3t, fully updated. Guys, I don't know, whats going on over there, but this app is getting worse every week. Let me give you a quick summary of problems I'm encountering and the latest.-an useless shuffle mode, in playlist over 10...

Music Fan

Premium, NL, OnePlus 3t, fully updated.   Guys,   I don't know, whats going on over there, but this app is getting worse every week. Let me give you a quick summary of problems I'm enco...

Guido

Spotify Legend

1302 Views

2 replies

1 likes

act
bugs
degenerate
Disconnect
force close
Get
shuffle
streaming
Together
you
  • 1302 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify keeps pausing

PlanPremiumCountry USDeviceGalaxy S8+Operating SystemAndroid My Question or Issue My spotify keeps pausing randomly and I have to continue to press unpause every 30-40 seconds. I have tried turning off power settings for the app, restarted the app, r...

Casual Listener

  Plan Premium Country  US Device Galaxy S8+ Operating System Android   My Question or Issue  My spotify keeps pausing randomly and I have to continue to press unpause ...

Guido

Spotify Legend

777 Views

3 replies

0 likes

  • 777 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Playlist content different on mobile and Web

Hi everyone I am following a Playlist named Cardio (https://open.spotify.com/user/spotify/playlist/37i9dQZF1DWSJHnPb1f0X3?si=i9thvsfCSsmvJGUds7Fpww) The song list on my desktop version of Spotify is complitely different from the one I have on my mobi...

Newbie

Hi everyone   I am following a Playlist named Cardio (https://open.spotify.com/user/spotify/playlist/37i9dQZF1DWSJHnPb1f0X3?si=i9thvsfCSsmvJGUds7Fpww)   The song list on my desktop...

Guido

Spotify Legend

2043 Views

1 replies

0 likes

  • 2043 Views
  • 1 replies
  • 0 likes

Superuser Contribution The App won´t recognise internet connection

PlanPremiumCountry SwedenDeviceSony Xperia XZ PremiumOperating SystemAndroid Oreo (8.0.0) My Question or Issue I´ve had this issue for about a year now. When I updated the app I couldn´t download any songs to my offline lists. When I do the app jumps...

Newbie

Plan Premium Country  Sweden Device Sony Xperia XZ Premium Operating System Android Oreo (8.0.0)   My Question or Issue  I´ve had this issue for about a year now. When I...

Guido

Spotify Legend

581 Views

1 replies

0 likes

  • 581 Views
  • 1 replies
  • 0 likes

Songs from a Playlist stop playing after 6 sec

PlanPremiumCountry: MexicoDeviceSamsung Galaxy 7 EdgeOperating SystemAndroid 8.0.0 My Question or Issue Songs from a particular playlist (Accoustic Lounge - Chillout & Easy Listening by lmljoe) stop playing after 6 seconds. I downloaded this playlist...

Newbie

Plan Premium Country: Mexico Device Samsung Galaxy 7 Edge Operating System Android 8.0.0   My Question or Issue  Songs from a particular playlist (Accoustic Lounge - Chillout &...

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes

Suboptimal listening/search history

So, the way i use Spotify is i have a huge playlist of song that i have saved as a main platform and then i queue song i feel like listening to on top of that. My problem is that when you search for a song and queue them, they do not show up in liste...

Casual Listener

So, the way i use Spotify is i have a huge playlist of song that i have saved as a main platform and then i queue song i feel like listening to on top of that. My problem is that when you search for ...

313 Views

0 replies

0 likes

  • 313 Views
  • 0 replies
  • 0 likes

I can no longer follow Frank Zappa

I am a premium subscriber on a Samsung Galaxy Note 9. Recently certain artists have removed the Following tag, and I can not add it back to the artists for any length of time. Frank Zappa, Great White, Richie Kotzen among others remain unable for me ...

Newbie

I am a premium subscriber on a Samsung Galaxy Note 9. Recently certain artists have removed the Following tag, and I can not add it back to the artists for any length of time. Frank Zappa, Great Whit...

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

Where is the play next option?

My Question or IssueOne of the reasons I chose Spotify over YT red or Google play is the ability to queue songs I like AND the play next function... If I happen to see a song I want to hear next, and not at the end of a long list of songs Ive selecte...

Newbie

My Question or Issue One of the reasons I chose Spotify over YT red or Google play is the ability to queue songs I like AND the play next function... If I happen to see a song I want to hear next, a...

901 Views

0 replies

12 likes

  • 901 Views
  • 0 replies
  • 12 likes

Solved!! Heart button not working

PlanFreeCountry CanadaDeviceSamsung Galaxy 7? My Question or Issue On my Discover Weekly the "heart button" won't work. Nothing happens when i tap it... the "dislike" button doesn't either...

Casual Listener

  Plan Free Country  Canada Device Samsung Galaxy 7?    My Question or Issue   On my Discover Weekly the "heart button" won't work.  Nothing happens when i ta...

SkyrimKayJames

Casual Listener

1554 Views

1 replies

0 likes

  • 1554 Views
  • 1 replies
  • 0 likes

Some titles cannot be played

PlanPremiumCountry: Luxembourg, France DeviceSamsung Galaxy S8+, Windows Desktop VersionOperating SystemAndroid Oreo 8.0.0 My Question or IssueSome songs cannot be played. They are grey instead of white. Please help. Yours sincerelyFILBIG Felix

Newbie

Plan Premium Country: Luxembourg, France   Device Samsung Galaxy S8+, Windows Desktop Version Operating System Android Oreo 8.0.0   My Question or Issue Some songs cannot be ...

Jose_M

Spotify Star

470 Views

1 replies

1 likes

  • 470 Views
  • 1 replies
  • 1 likes