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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountry EnglandDevice Samsung Galaxy 9,Operating SystemAndroid My Question or Issue Hi, Everytime i use my spotify it either fails to load or crashes then when I do get it to play and I want to skip a track it will just keep playing for a ...
Plan Premium Country England Device Samsung Galaxy 9, Operating System Android My Question or Issue Hi, Everytime i use my spotify it either fails to load or cr...
Gig Goer
563 Views
2 replies
0 likes
The app doesn't work when minimized, I can't click to pause, play or change music.Can anyone help me?
The app doesn't work when minimized, I can't click to pause, play or change music. Can anyone help me?
Spotify Legend
1292 Views
1 replies
0 likes
PlanPremiumCountryPoland DeviceSamsung Note 4 LTE (N910C)Operating SystemAndroid 6.0 My Question or IssueI had to be frustrated for two or three years for two bugs, although I have Google Play auto-update of apps enabled, and I had seen previously Sp...
Plan Premium Country Poland Device Samsung Note 4 LTE (N910C) Operating System Android 6.0 My Question or Issue I had to be frustrated for two or three years for two bugs, ...
Community Legend
711 Views
1 replies
0 likes
Has been crashing since yesterday. Uninstall doesn't resolve issue. PlanPremiumCountryUsa DeviceSamsung Galaxy 9 My Question or Issue
Has been crashing since yesterday. Uninstall doesn't resolve issue. Plan Premium Country Usa DeviceSamsung Galaxy 9 My Question or Issue
Spotify Star
5371 Views
9 replies
7 likes
PlanPremiumCountry GBDevicePixel 2 XLOperating SystemAndroid 9 My Question or IssueWhen listening to a song, if I select the 'Share' option, it blacks out, pauses the song and takes me to the settings screen. Tried rebooting, killing the app, re-inst...
Plan Premium Country GB Device Pixel 2 XL Operating System Android 9 My Question or Issue When listening to a song, if I select the 'Share' option, it blacks out, pauses t...
Community Legend
3411 Views
12 replies
7 likes
PlanPremiumCountry ItalyDevice( Samsung Galaxy Note 4)Operating System(Android) My Question or Issue Spotify saves some songs that I do not want. Why?
Plan Premium Country Italy Device ( Samsung Galaxy Note 4) Operating System (Android) My Question or Issue Spotify saves some songs that I do not want. Why?
Casual Listener
462 Views
4 replies
0 likes
PlanFreeCountry AustraliaDevice Galaxy A8Operating System My Question or Issue Why am I receiving this notification?
Plan Free Country Australia Device Galaxy A8 Operating System My Question or Issue Why am I receiving this notification?
Casual Listener
3081 Views
1 replies
0 likes
Hi,I have spotify Premium on my Onepluse 3t (Android 8.0.0 with OxygenOS 5.0.4).I'm unable to do a "Share" on a song or playlist. When i do it the app stop to work and i have a redirect to the home (the music is stopped).I've already tried reinstalli...
Hi, I have spotify Premium on my Onepluse 3t (Android 8.0.0 with OxygenOS 5.0.4). I'm unable to do a "Share" on a song or playlist. When i do it the app stop to work and i have a redirect to the ...
Newbie
728 Views
4 replies
0 likes
PlanPremiumCountry MéxicoDeviceMotoG 6PlayOperating SystemAndroid Oreo 8.0.0 My Question or Issue Everytime I press the share option the app crash.
Plan Premium Country México Device MotoG 6Play Operating System Android Oreo 8.0.0 My Question or Issue Everytime I press the share option the app crash.
Newbie
1387 Views
5 replies
0 likes
Hice pago y no tengo cuenta sin comerciales y no se puede descargar
Hice pago y no tengo cuenta sin comerciales y no se puede descargar
Newbie
570 Views
2 replies
0 likes
PlanPremiumCountry BrazilDeviceSamsung Galaxy S9+ (Snapdragon)Operating SystemAndroid 8.0My Question or IssueI selected some Playlists to play offline, but, the Download rate are very very slow, and sometimes get stuck in 0% and can't go any further....
Plan Premium Country Brazil Device Samsung Galaxy S9+ (Snapdragon) Operating System Android 8.0 My Question or Issue I selected some Playlists to play offline, but, the Download rate a...
Regular
3909 Views
9 replies
2 likes
PlanFreeCountry Ireland DeviceHuawei Y7 My Question or Issue I was listening to Ariana Grande's album sweetener when one of her older songs started playing so I pressed the don't play this again button. It then proceeded to play songs from completely...
Plan Free Country Ireland Device Huawei Y7 My Question or Issue I was listening to Ariana Grande's album sweetener when one of her older songs started playing...
Not applicable
10522 Views
1 replies
0 likes
Every time I try to share my music, the app close!I already uninstall the app and restarted the phone and the problems wasn't solvedPlanPremiumCountry BrazilDeviceMoto Z2 PlayOperating SystemAndroid Oreo My Question or IssueEvery time I try to share ...
Every time I try to share my music, the app close! I already uninstall the app and restarted the phone and the problems wasn't solved Plan Premium Country Brazil Device Moto Z2 Play Ope...
Visitor
6367 Views
12 replies
4 likes
PlanPremiumCountry MexicoDeviceHTC ONE A9Operating SystemAndroid 7 My Question or Issue Spotify is showing my name on every song I have on my playlists just like I'm the artist. It's not a big problem, but, why is this happening? See attached image t...
Plan Premium Country Mexico Device HTC ONE A9 Operating System Android 7 My Question or Issue Spotify is showing my name on every song I have on my playlists just like I'...
Community Legend
747 Views
1 replies
1 likes
Hi all! Since I last updated spotify ive bwen having issues with my liked songs. When I favorite a song sometimes it will appear in my favorites and other times it won't. Tried doing a clean reinstall but didnt work. I am a free user and have a LG K2...
Hi all! Since I last updated spotify ive bwen having issues with my liked songs. When I favorite a song sometimes it will appear in my favorites and other times it won't. Tried doing a clean reinstal...
315 Views
0 replies
0 likes
PlanPremiumCountryUSDeviceSamsung Galaxy S8Operating SystemAndroid 8.0.0My Question or Issue App crashes when trying to share song
Plan Premium Country US Device Samsung Galaxy S8 Operating System Android 8.0.0 My Question or Issue App crashes when trying to share song
Casual Listener
5929 Views
10 replies
21 likes
This morning spotify on my android account started crashing when I try to share music. Yes I have uninstalled and reinstalles the app, restarted, cleared cache. Not working. It is pissing me off! Help!PlanPremiumCountry UsDeviceSamsung Galaxy 9Operat...
This morning spotify on my android account started crashing when I try to share music. Yes I have uninstalled and reinstalles the app, restarted, cleared cache. Not working. It is p...
Roadie
472 Views
1 replies
0 likes
PlanFreeCountry CanadaDevicesony Xperia XA1Operating Systemandroid 8.0 My Question or Issue every time I hang up a call or use "ok google" the last track that was played will start playing even if the app isn't on. I tried reinstalling the app and re...
Plan Free Country Canada Device sony Xperia XA1 Operating System android 8.0 My Question or Issue every time I hang up a call or use "ok google" the last track th...
Roadie
885 Views
1 replies
0 likes
PlanPremiumCountryUnited States DeviceZTE Blademax 3Operating SystemAndroid 6.0.1 Marshmellow My Question or IssueMy issue is that whenever I download music to play offline and I update to a new version of spotify.... It erases all my music that Iv'e...
Plan Premium Country United States Device ZTE Blademax 3 Operating System Android 6.0.1 Marshmellow My Question or Issue My issue is that whenever I download music to...
Roadie
554 Views
1 replies
0 likes
I saw other posts that Spotify didnt seem to finish addressing. Spotify on my computer with my wireless headphones sounds terrible now, last week was fine. It works fine on my phone. Ive been through all the potential fixes and settings nothing is wo...
I saw other posts that Spotify didnt seem to finish addressing. Spotify on my computer with my wireless headphones sounds terrible now, last week was fine. It works fine on my phone. Ive been through...
Composer
340 Views
1 replies
0 likes
