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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110319 Views

26 replies

3 likes

  • 110319 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222152 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222152 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578740 Views

79 replies

3 likes

  • 578740 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476825 Views

577 replies

40 likes

Account
Free
  • 476825 Views
  • 577 replies
  • 40 likes

Superuser Contribution Searching for new music

PlanPremiumCountry England DeviceSamsung galaxy S6 edge My Question or IssueI have spotify downloaded on my phone and it works fine with playing music I have downloaded however when I go to search new music it only let's me search for music I've down...

Newbie

  Plan Premium Country  England  Device Samsung galaxy S6 edge   My Question or Issue I have spotify downloaded on my phone and it works fine with playing music I have do...

Guido

Spotify Legend

749 Views

1 replies

0 likes

  • 749 Views
  • 1 replies
  • 0 likes

Superuser Contribution Visual bug

PlanPremiumCountry United KingdomDeviceSamsung Galaxy Note 8Operating SystemAndroid Oreo I've encountered something weird. After going out of the Spotify and going back in after 1-2 times, I get a strange visual bug. I have mostly all normal function...

Newbie

Plan Premium Country  United Kingdom Device Samsung Galaxy Note 8 Operating System Android Oreo   I've encountered something weird. After going out of the Spotify and going ba...

Guido

Spotify Legend

629 Views

1 replies

0 likes

  • 629 Views
  • 1 replies
  • 0 likes

Superuser Contribution Green Spinning Circle Hangs Forever

the android version of the app regularly hangs at the green circle spinning whenever I try to put in basic search queries, and even when I go select an artist from my library, even a popular one, like Kendrick. It just hangs! How can this be? The mus...

Casual Listener

the android version of the app regularly hangs at the green circle spinning whenever I try to put in basic search queries, and even when I go select an artist from my library, even a popular one, lik...

Guido

Spotify Legend

1825 Views

1 replies

0 likes

APP HANGS
slow
SPINING CIRCLE
  • 1825 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops playing when I change apps. Pixel 2 XL Android 9.0

I just got a shiny new Pixel 2 XL (Verizon, Android 9.0 Pie). I love it! But whenever I use Spotify it just quits playing the moment I shift to another app or the screen goes off. Which sucks cause Iistening to music in my car is ESSENTIAL to my life...

Newbie

I just got a shiny new Pixel 2 XL (Verizon, Android 9.0 Pie). I love it!  But whenever I use Spotify it just quits playing the moment I shift to another app or the screen goes off. Which sucks c...

Guido

Spotify Legend

952 Views

1 replies

0 likes

  • 952 Views
  • 1 replies
  • 0 likes

Podcasts can't be played on Android

PlanPremiumCountry IsraelDeviceLg G6Operating SystemAndroid Oreo My Question or Issue Podcasts can not be played on Android for over 2 weeks now. The app give me the option to only download the podcast (any podcast) but it never gets downloaded.The o...

Casual Listener

Plan Premium Country  Israel Device Lg G6 Operating System Android Oreo   My Question or Issue   Podcasts can not be played on Android for over 2 weeks now. The app giv...

Matalo

Roadie

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes

Como puedo eliminar musica importada desde el celular?

Hola a todos, pues resulta que se me ocurrio importar la musica que tenia en el celular a spotify con la ilusion de que se pudiera escuchar, obvio no sucedio asi, no me deja eliminarlas, no aparece la opcion. y pues la verdad es bastante molestoo ten...

Newbie

Hola a todos, pues resulta que se me ocurrio importar la musica  que tenia en el celular a spotify con la ilusion  de que se pudiera escuchar, obvio no sucedio asi, no me  deja elimina...

Wolfmansoul

Casual Listener

3661 Views

1 replies

0 likes

  • 3661 Views
  • 1 replies
  • 0 likes

App play/pause/change music by itself when connected with headphone

PlanPremiumCountry BrazilDeviceHuawei P9Operating SystemAndroid 7.0 My Question or IssueIn the recent week i've been experiencing some weird behavior from the app. Out of nowhere (still couldn't find some action on my phone that could be related) the...

Newbie

Plan Premium Country  Brazil Device Huawei P9 Operating System Android 7.0   My Question or Issue In the recent week i've been experiencing some weird behavior from the app. Out o...

446 Views

0 replies

0 likes

  • 446 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify ignores proxy settings

PlanPremium (Family) CountryDE DeviceSony E5823 (Xperia Z5 Compact) Operating SystemAndroid 7.1.1 My Question or Issue After installing a firewall and a Web proxy on my home LAN to try and protect my children from **bleep** and abuse on the Web, Spot...

Casual Listener

Plan Premium (Family)   Country DE   Device Sony E5823 (Xperia Z5 Compact)   Operating System Android 7.1.1   My Question or Issue   After installing a firewall...

mwilck

Casual Listener

3785 Views

2 replies

0 likes

  • 3785 Views
  • 2 replies
  • 0 likes

'No Internet connection available' with 4G mobile network

PlanPremiumCountryU.S.A. DeviceOnePlus 5 Operating SystemAndroid Oreo My Question or IssueApp works just fine on wifi but as soon as I switch to my mobile network, it displays 'No Internet connection available'. Anything other than Spotify uses my mo...

Newbie

Plan Premium Country U.S.A.  Device OnePlus 5  Operating System Android Oreo   My Question or Issue App works just fine on wifi but as soon as I switch to my mobile netw...

826 Views

0 replies

1 likes

4G
Andorid
mobile network
Offline Access
  • 826 Views
  • 0 replies
  • 1 likes

Playlist won't shuffle correctly

ok so i just added a few new albums to my playlist and it won't play my old music i added before hand, just my recently added ones. please help, its super annoying and i keep hearing the same albums over and over again.

Newbie

ok so i just added a few new albums to my playlist and it won't play my old music i added before hand, just my recently added ones. please help, its super annoying and i keep hearing the same albums ...

445 Views

0 replies

1 likes

  • 445 Views
  • 0 replies
  • 1 likes

Superuser Contribution remote volume control

PlanPremium My Question or IssueDo i have the ability to control the volume on the playing device, from a different device?

Visitor

Plan Premium   My Question or Issue Do i have the ability to control the volume on the playing device, from a different device?

user-removed

Not applicable

5954 Views

4 replies

1 likes

  • 5954 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Local songs being skipped

PlanPremium Country Netherlands DeviceSamsung Galaxy S5 NeoOperating SystemAndroid 6.0.1, the latest available update for my (somewhat outdated) device. My Question or Issue Hi there, For a few weeks now ive noticed that local songs ive downloaded to...

Regular

  Plan Premium   Country  Netherlands   Device Samsung Galaxy S5 Neo Operating System Android 6.0.1, the latest available update for my (somewhat outdated) device. &nbs...

Stanvandewall

Regular

5942 Views

11 replies

0 likes

  • 5942 Views
  • 11 replies
  • 0 likes

Track info not updated when OS is Android 8.0 Oreo

I've seen numereous reports of issues with track info of Spotify users using Android 8.0. Issues with Android Auto, Bluetooth the only status I've seen: Not right nowI do not have the feeling these issues are taken seriously by Spotify. As a premium ...

Casual Listener

I've seen numereous reports of issues with track info of Spotify users using Android 8.0. Issues with Android Auto, Bluetooth the only status I've seen: Not right now I do not have the feeling these...

PenguinPusher

Casual Listener

743 Views

1 replies

3 likes

  • 743 Views
  • 1 replies
  • 3 likes

Discover Weekly isn't displaying

Plan- Premium (student discount)Country- USADevice- Google Pixel 1Operating System- Android Pie (9.0) My Question or IssueI have had Spotify Premium for about three weeks, and I haven't had access to the typical weekly Discover Playlist. While I *do*...

Newbie

  Plan- Premium (student discount) Country- USA Device- Google Pixel 1 Operating System- Android Pie (9.0)   My Question or Issue I have had Spotify Premium for about three weeks, an...

Loxer

Community Legend

1291 Views

1 replies

0 likes

  • 1291 Views
  • 1 replies
  • 0 likes

Spotify working like **bleep** ....is there a fix coming?

After the last update Spotify stops and starts on its own. Song titles displayed are not what is playing.Is there a fix coming to make it worth using again?

Casual Listener

After the last update Spotify stops and starts on its own.  Song titles displayed are not what is playing. Is there a fix coming to make it worth using again?

Billy-J

Spotify Star

2581 Views

5 replies

0 likes

  • 2581 Views
  • 5 replies
  • 0 likes

No Storage Option in Android App Settings

PlanPremiumCountryUSA DeviceSamsung Galaxy S7 activeOperating SystemAndroid 8.0 My Question or IssueSpotify on my phone stopped saving files to my SD card. I opened the Spotify Settings and there is no longer a Storage option. Is there any way to mak...

Gig Goer

Plan Premium Country USA   Device Samsung Galaxy S7 active Operating System Android 8.0   My Question or Issue Spotify on my phone stopped saving files to my SD card. I opened th...

olken2000

Gig Goer

932 Views

1 replies

0 likes

  • 932 Views
  • 1 replies
  • 0 likes

Google Assistant and Spotify offline mode?

Google Assistant will not play downloaded tracks in Spotify when Spotify is in offline mode. Is there a fix?

Regular

   Google Assistant will not play downloaded tracks in Spotify when Spotify is in offline mode. Is there a fix?

555 Views

0 replies

2 likes

  • 555 Views
  • 0 replies
  • 2 likes

Superuser Contribution Voice commands not working on Android Auto

PlanPremiumCountryBrazil DeviceSamsung Galaxy S8+Operating SystemAndroid Oreo My Question or IssueThis is weird (I think): Android Auto voice commands work with waze and google maps just fine, and voice commands work well with Spotify when I'm using ...

Newbie

Plan Premium Country Brazil  Device Samsung Galaxy S8+ Operating System Android Oreo   My Question or Issue This is weird (I think): Android Auto voice commands work with waz...

ClassicalGas

Gig Goer

15834 Views

26 replies

9 likes

  • 15834 Views
  • 26 replies
  • 9 likes

Can't search

I'm aving trouble searching. It says I'm not online, but I am. I can play songs in all my playlist, even those that aren't downloaded, but whenever I try to search, it says I'm not connected to the internet. When is Spotify going to fix all the probl...

Casual Listener

I'm aving trouble searching. It says I'm not online, but I am. I can play songs in all my playlist, even those that aren't downloaded, but whenever I try to search, it says I'm not connected to the i...

Billy-J

Spotify Star

3474 Views

1 replies

2 likes

  • 3474 Views
  • 1 replies
  • 2 likes

Fixed the pause issue now have another problem

None of the PlanPremiumCountryAustraliaSamsung 9 Fixed the pausing issue by uninstalling. BUT now i have no Browse or Radio options. To get them back i have to uninstall and reinstall everyday. I have no idea whay Spotify have done but after two year...

Casual Listener

None of the  Plan Premium Country Australia Samsung 9   Fixed the pausing issue by uninstalling. BUT now i have no Browse or Radio options.   To get them back i have to uninst...

Billy-J

Spotify Star

563 Views

3 replies

0 likes

  • 563 Views
  • 3 replies
  • 0 likes