Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
194514 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
535714 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
439297 Views
565 replies
37 likes
PlanPremiumCountry USADeviceSamsung Galaxy 6 Operating SystemWindows 10 My Question or Issue I cant downlaod my local files from my computer to my phone no matter what I do. My job requires me to bring my songs/own custom mp3s I write to work and I d...
Plan Premium Country USA Device Samsung Galaxy 6 Operating System Windows 10 My Question or Issue I cant downlaod my local files from my computer to my phone no mat...
Community Legend
775 Views
2 replies
0 likes
None PlanFreeCountryUK Samsung Galaxy S8 My Question or Issue "All Songs" has dissapeared from my library. I only have playlists, artists, albums and podcasts as options now.I usually like to use All songs and leave on shuffle in the car but now im f...
None Plan Free Country UK Samsung Galaxy S8 My Question or Issue "All Songs" has dissapeared from my library. I only have playlists, artists, albums...
Casual Listener
8564 Views
7 replies
12 likes
Hello, I have Spotify Premium, I'm living in Mexico, and I've been having trouble with my spotify!! The thing is I can log in from my phone - but when I try to use spotify from my computer (Dell - Windows 10), it shows that it's offline. (I'm already...
Hello, I have Spotify Premium, I'm living in Mexico, and I've been having trouble with my spotify!! The thing is I can log in from my phone - but when I try to use spotify from my computer (Dell - Wi...
Casual Listener
2012 Views
4 replies
0 likes
Nao consigo fompartcompa músicas nos stories do Instagram fica em um loop e não compartilha. As vezes aparece uma mensagem para tentar compartilhar mais tarde.
Nao consigo fompartcompa músicas nos stories do Instagram fica em um loop e não compartilha. As vezes aparece uma mensagem para tentar compartilhar mais tarde.
1887 Views
0 replies
4 likes
Using Spotify Premium on Android 7.0 on a Galaxy S7 device. Just gonna add to the pile of posts of people with the exact same problem since a recent update of the app I reinstalled Spotify TWICE and downloaded my 10gig library TWICE to try and mitiga...
Using Spotify Premium on Android 7.0 on a Galaxy S7 device. Just gonna add to the pile of posts of people with the exact same problem since a recent update of the app I reinstalled ...
Casual Listener
2705 Views
5 replies
2 likes
Samsung galaxy s8 plus. Norway. Spotify premium. Spotify keeps saying i should go online to search for a song. Works perfectly on pc but keeps stating i dont have a connection on my phone when i clearly doo. This needs to be fixed asap... i dont pay ...
Samsung galaxy s8 plus. Norway. Spotify premium. Spotify keeps saying i should go online to search for a song. Works perfectly on pc but keeps stating i dont have a connection on my phone when...
Casual Listener
3391 Views
11 replies
1 likes
PlanPremiumCountry UkDevicePixel 2 My Question or Issue My Spotify through Sonos has been working fine for years however now when I select my Sonos speaker within the Spotify app it shows it playing but nothing comes out the speaker. I've recently ch...
Plan Premium Country Uk Device Pixel 2 My Question or Issue My Spotify through Sonos has been working fine for years however now when I select my Sonos speaker within the S...
402 Views
0 replies
0 likes
PlanPremium StudentCountryUSADeviceGalaxy Note 8Operating SystemAndroid Oreo My Question or IssueHey strangers, I have lately been having pretty horrible issues with my Spotify app. This has been ongoing for about 3 months now. I have decided to swit...
Plan Premium Student Country USA Device Galaxy Note 8 Operating System Android Oreo My Question or Issue Hey strangers, I have lately been having pretty horrible issues with...
Gig Goer
3817 Views
17 replies
4 likes
PlanFamilyCountry NZDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue I got bluetooth headphones for the first time and the app KEEPS pausing (I cannot get through a single song without it pausing 3-4 times or more) when I am st...
Plan Family Country NZ Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue I got bluetooth headphones for the first time and the app KEEPS ...
467 Views
0 replies
0 likes
Im trying with no luck to add an entire playlist to my songs. I dont want it just in my libary. I want every song in playlist ____ to be in my song section. All i have is the android app. Thanks for bearing with my stupidity and frustrations.
Im trying with no luck to add an entire playlist to my songs. I dont want it just in my libary. I want every song in playlist ____ to be in my song section. All i have is the android app. Thanks for ...
Gig Goer
432 Views
1 replies
1 likes
PlanFreeCountry USADeviceLG V20Operating SystemAndroid Oreo My Question or IssueSeconday dispaly no longer works with Spotify after todays t mobile Oreo update.
Plan Free Country USA Device LG V20 Operating System Android Oreo My Question or Issue Seconday dispaly no longer works with Spotify after todays t mobile Oreo update.
Casual Listener
692 Views
1 replies
2 likes
Shazam integration had vanished.I had to reinstall my spotify and recreate my account (because of another unsolved problem).When i tried to send Shazam i couldn't sync a whole playlist but just open songs.I tried Deezer. But had no Deezer option in m...
Shazam integration had vanished. I had to reinstall my spotify and recreate my account (because of another unsolved problem). When i tried to send Shazam i couldn't sync a whole playlist but just o...
666 Views
0 replies
2 likes
PlanPremiumCountry Viet NamDeviceBlackberry Passport Operating SystemBBOS 10 My Question or Issue How can i listen all the downloaded music in same place (not a song,album or playlist). i want to listen all music in offlline mode
Plan Premium Country Viet Nam Device Blackberry Passport Operating System BBOS 10 My Question or Issue How can i listen all the downloaded music in same place (not ...
Spotify Star
543 Views
3 replies
0 likes
PlanPremiumCountry SpainDeviceSamsung Galaxy S5Operating SystemAndroid My Question or Issue
Plan Premium Country Spain Device Samsung Galaxy S5 Operating System Android My Question or Issue
475 Views
0 replies
0 likes
PlanPremiumCountryEngland DeviceSamsung Note 9Operating SystemAndroid My Question or Issue I have a Note 9. During playback spotify keeps cutting out at random times. Sometimes it is continuous cutting out. Other times a song can play without it stut...
Plan Premium Country England Device Samsung Note 9 Operating System Android My Question or Issue I have a Note 9. During playback spotify keeps cutting out at ran...
468 Views
0 replies
0 likes
PlanPremiumCountryBelgiumDeviceOnePlus 5Operating SystemAndroid 8.1.0 My Question or IssueHi, I'm using Spotify with a couple Sonos Play 1, that I control through my OnePlus 5.The problem is, I keep losing sync with the Spotify app. Sometimes the app...
Plan Premium Country Belgium Device OnePlus 5 Operating System Android 8.1.0 My Question or Issue Hi, I'm using Spotify with a couple Sonos Play 1, that I control through...
642 Views
0 replies
0 likes
PlanPremiumCountry The NetherlandsDeviceNexus 5xOperating SystemAndroid Oreo My Question or Issue Since the last update when i play music on "fullscreen" in the app I can't no longer switch between seeing the queue and the album cover. When I want to...
Plan Premium Country The Netherlands Device Nexus 5x Operating System Android Oreo My Question or Issue Since the last update when i play music on "fullscreen" in...
Roadie
920 Views
1 replies
0 likes
PlanFreeCountry TaiwanDeviceSamsung S7Operating SystemAndroid 7 My Question or Issue I cannot play any songs from android device.Here is my operation detials. Any step I do is wrong?https://youtu.be/O-FttyH47Tchttps://youtu.be/UIBAzJzCq5E
Plan Free Country Taiwan Device Samsung S7 Operating System Android 7 My Question or Issue I cannot play any songs from android device. Here is my operation detials...
423 Views
0 replies
0 likes
PlanPremiumCountry USADeviceNote 9Operating SystemAndroid Oreo My Question or Issue Bunch of issues lately. The newest is ViewAlbum, View Artist & Go To Song Radio options aren't available. (See image) Also, my music will just suddenly stop playing. ...
Plan Premium Country USA Device Note 9 Operating System Android Oreo My Question or Issue Bunch of issues lately. The newest is ViewAlbum, View Artist & Go To So...
712 Views
0 replies
0 likes
Since 30/04/2018 I posted about that the track info isn't been transmitted on my toyota corolla multimedia system (I believe to be a Pioneer).But after Spotify updates, the problem persist until today.I tried out others Music Apps and works fine (Goo...
Since 30/04/2018 I posted about that the track info isn't been transmitted on my toyota corolla multimedia system (I believe to be a Pioneer). But after Spotify updates, the problem persist until to...
Casual Listener
1569 Views
2 replies
3 likes
