Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
Monday
Amayy
Spotify Star
5781 Views
21 replies
15 likes

5781 Views
21 replies
15 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
861640 Views
11 replies
49 likes
Android
Guide
Troubleshooting

861640 Views
11 replies
49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Moderator
22593 Views
3 replies
0 likes

22593 Views
3 replies
0 likes

Spotify app and mobile web player not working on android

PlanPremiumCountry United StatesDevice(Samsung Galaxy s7)My Question or IssueI've been a premium user for a couple years now, and I've really loved the app. However, recently the app has been instantly crashing every time I open it. It doesn't even l...

Tommaniacal
Music Fan
Plan Premium Country United States Device (Samsung Galaxy s7) My Question or Issue I've been a premium user for a couple years now, and I've really loved the app. However, recently the a...
2018-06-08 8:01:40 PM
2018-06-10 12:30:40 PM
star_platinum
Newbie
1084 Views
8 replies
5 likes

1084 Views
8 replies
5 likes

Spotify claims I'm offline when on WiFi, works fine on 4G

PlanPremiumCountry SpainDeviceHuawei p10 plisOperating System Android 8.0My Question or Issue Hi!I've tried many things, including torubleshooting and cleaning cache/reinstalling, but nothing has worked and I think it is quite the opposite of the mos...

-jbj4_wlcghhf
Newbie
Plan Premium Country Spain Device Huawei p10 plis Operating System Android 8.0 My Question or Issue Hi! I've tried many things, including torubleshooting and cleaning ca...
2018-06-10 9:14:31 AM
403 Views
0 replies
0 likes

403 Views
0 replies
0 likes

Spotify dosn't work with Android auto

Why Spotify has randomly stopped working with Android auto? "Spotify doesn't seem to be working at the moment". Any ideas?

valentinafavaro
Newbie
Why Spotify has randomly stopped working with Android auto? "Spotify doesn't seem to be working at the moment". Any ideas?
2018-04-27 7:04:26 PM
2018-06-10 9:11:11 AM
iznma_5g4-ozm
Newbie
591 Views
3 replies
2 likes

591 Views
3 replies
2 likes

Searching within a playlist no longer restricts the song queue to that search

So say I wanted to listen to Ludacris, but only his songs that are on my rap playlist. So I'd simply search his name in the search bar at the top of the playlist and shuffle play from there. Now when I do it, it shows only his songs like before but a...

hwood34
Casual Listener
So say I wanted to listen to Ludacris, but only his songs that are on my rap playlist. So I'd simply search his name in the search bar at the top of the playlist and shuffle play from there. Now when...
2018-06-09 6:26:09 PM
2018-06-10 2:36:28 AM
Ashleigh7
Newbie
369 Views
1 replies
0 likes

369 Views
1 replies
0 likes

Playlists are deleted

PlanPremiumCountry AegentinaDevice(Moto G4)Operating SystemAndroid 7.0 Nougat My Question or IssueSometimes my playlists are deleted automatically but they still are in the storage. I have to delete Spotify data and log in again for don't having wast...

maximobelen
Newbie
Plan Premium Country Aegentina Device (Moto G4) Operating System Android 7.0 Nougat My Question or Issue Sometimes my playlists are deleted automatically but they still are in ...
2018-06-10 2:21:45 AM
205 Views
0 replies
0 likes
Playlists

205 Views
0 replies
0 likes

Mobile app crashing on restart to a local files playlist

PlanPremiumCountryPolandDeviceGoogle Pixel 2 XLOperating SystemAndroid 8.1.0 The issue is as follows: I have a playlist created exclusively with local files on my laptop which I then synchronise with the mobile app and download for offline listening....

Effleurement
Casual Listener
Plan Premium Country Poland Device Google Pixel 2 XL Operating System Android 8.1.0 The issue is as follows: I have a playlist created exclusively with local files on my laptop which ...
2018-06-09 1:27:58 AM
2018-06-09 12:19:30 AM
SiegfriedBG
Newbie
1434 Views
6 replies
4 likes

1434 Views
6 replies
4 likes

Pixel 2 update broke the app

After updating my phone the Spotify app broke. Wouldn't start. I reinstalled and it worked for a few days but now it's broken again.

g1ar_sk-lfhgf
Newbie
After updating my phone the Spotify app broke. Wouldn't start. I reinstalled and it worked for a few days but now it's broken again.
2018-06-09 11:06:05 PM
224 Views
0 replies
0 likes

224 Views
0 replies
0 likes

Disable NOTIFICATIONS from other user devices

PlanPremiumCountry DeviceLG Android smartphonesOperating SystemAndroid My Question or Issue Hi, I share Spotify Premium account with a friend. When he plays a song on his phone it shows up as a notfication on my phone as showed in the attached pictur...

lr7_znla-w196
Newbie
Plan Premium Country Device LG Android smartphones Operating System Android My Question or Issue Hi, I share Spotify Premium account with a friend. When he plays a song ...
2018-06-09 10:19:13 PM
271 Views
0 replies
0 likes

271 Views
0 replies
0 likes

how do i disable data saver

Hello I'm using a Samsung galaxy S4 mini with android version 4.4.4I want to increase the streaming quality but it is stuck on "low" and cannot change until I "disable data saving" I've spent the past few hours trying to find any form of data saver a...

LavyLavender
Newbie
Hello I'm using a Samsung galaxy S4 mini with android version 4.4.4 I want to increase the streaming quality but it is stuck on "low" and cannot change until I "disable data saving" I've spent the p...
2018-06-09 5:05:46 PM
2018-06-09 9:19:36 PM
Joe
Community Legend
9085 Views
1 replies
0 likes

9085 Views
1 replies
0 likes

'We added' in playlists

Hey so my problem is whenever i make a playlist spotify adds some extra songs and titles it 'we added', i want my playlists to be perfect but spotify ruins them by adding 'similar' songs and i don't know how to delete the songs they added. I would re...

izzys_1122
Newbie
Hey so my problem is whenever i make a playlist spotify adds some extra songs and titles it 'we added', i want my playlists to be perfect but spotify ruins them by adding 'similar' songs and i don't ...
2018-06-09 5:52:42 PM
2018-06-09 9:17:36 PM
Joe
Community Legend
4339 Views
1 replies
1 likes

4339 Views
1 replies
1 likes

Spotify new design

Hello! When is the new design announced on April 25th arriving to Android? Thank you!

borja2018
Casual Listener
Hello! When is the new design announced on April 25th arriving to Android? Thank you!
2018-05-15 1:38:15 PM
2018-06-09 9:10:28 PM
Joe
Community Legend
1969 Views
10 replies
1 likes

1969 Views
10 replies
1 likes

Unable to shuffle playlist

I have a Galaxy S6 and the app no longer shuffles songs there is only a play button at the top of the playlist how do I get to playlist to shuffle is listening to the same songs over and over every time I start a playlist is starting to get on my ner...

Dclemmer1981
Newbie
I have a Galaxy S6 and the app no longer shuffles songs there is only a play button at the top of the playlist how do I get to playlist to shuffle is listening to the same songs over and over every t...
2018-06-09 6:28:00 PM
398 Views
0 replies
0 likes

398 Views
0 replies
0 likes

Open Letter to Spotify Devs

Dear Spotify Development Team, Please fix your garbage app for Android so I don't have to keep re-downloading the app and saved music onto all of my devices every week because of some arbitrary blank screen after opening the app, signifying that it h...

Braedy
Casual Listener
Dear Spotify Development Team, Please fix your garbage app for Android so I don't have to keep re-downloading the app and saved music onto all of my devices every week because of some arbitr...
2018-06-09 4:27:24 PM
2018-06-09 6:21:09 PM
Yourrid
Regular
795 Views
4 replies
1 likes

795 Views
4 replies
1 likes

premium android

im not a free user and paying my bills regularly. plese help. how many times will i remove all my offline devices just to use it offline? cant even use it even if i remove and sign out all my devices.

zi-0c_83swd7g
Newbie
im not a free user and paying my bills regularly. plese help. how many times will i remove all my offline devices just to use it offline? cant even use it even if i remove and sign out all my devices.
2018-06-09 4:39:40 AM
2018-06-09 6:04:21 PM
fadedmofo
Regular
267 Views
1 replies
0 likes

267 Views
1 replies
0 likes

Stuck on album

Plan/PremiumCountry AusDeviceHtc 10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Only playing one album, nothing else plays properly as in i hear it, but nothing says its playing.

Alexc5
Newbie
Plan /Premium Country Aus Device Htc 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Only playing one album, nothing else plays pro...
2018-06-09 4:57:17 PM
637 Views
0 replies
1 likes

637 Views
0 replies
1 likes

App keeps crashing on startup

PlanPremiumCountryUK DeviceSamsung Galaxy S7 Operating SystemAndroid Oreo My Question or IssueStarting today the app keeps crashing, resetting helped for a single usage session, then crashing ("restarting") started reoccurring.

netzrabauke
Casual Listener
Plan Premium Country UK Device Samsung Galaxy S7 Operating System Android Oreo My Question or Issue Starting today the app keeps crashing, resetting help...
2018-06-09 3:54:15 PM
385 Views
0 replies
3 likes

385 Views
0 replies
3 likes

A few problems since I got premium

Hey. I use a Sony xperia XA2 with newest available Android and Spotify version. A few weeks ago I got premium.First, everything was fine, but since a few days I have some problems. The first one was, that after I downloaded playlists or albums they g...

zn99z7_l-sfmp
Newbie
Hey. I use a Sony xperia XA2 with newest available Android and Spotify version. A few weeks ago I got premium. First, everything was fine, but since a few days I have some problems.&nb...
2018-06-08 5:32:00 PM
2018-06-09 11:57:30 AM
TechManiac
Gig Goer
421 Views
1 replies
0 likes

421 Views
1 replies
0 likes

Shuffle incorrect behaviour in playlist

PlanPremiumCountry Australia DeviceNexus 6p Operating SystemAndroid 8.0.1 My Question or Issue

Whatswong
Casual Listener
Plan Premium Country Australia Device Nexus 6p Operating System Android 8.0.1 My Question or Issue
2018-06-09 7:04:46 AM
2018-06-09 7:07:14 AM
Whatswong
Casual Listener
235 Views
1 replies
0 likes

235 Views
1 replies
0 likes

Backing up Spotify playlists homescreen shortcuts?

PlanFree CountryCanada DeviceOnePlus 5TOperating SystemAndroid 8.1-Oneplus Oxygen OS 5.1.2 My Question or Issue I have rooted (via Magisk) oneplus 5T running Oxygen OS 5.1.2 on Oreo 8.1. I have xposed framework installed. I have made 42 shortcuts on ...

archz2
Roadie
Plan Free Country Canada Device OnePlus 5T Operating System Android 8.1-Oneplus Oxygen OS 5.1.2 My Question or Issue I have rooted (via ...
2018-06-09 6:04:31 AM
292 Views
0 replies
0 likes

292 Views
0 replies
0 likes

Random devices connecting to mine and controlling my music

PlanPremiumCountry UsDeviceSamsung Galaxy 8Operating SystemAndroid Oreo 8.0.0 My Question or Issue As I'm driving around listening to Spotify a random device will connect to mine and start controlling my music that I'm listening to. it happens about ...

mdibenardo
Newbie
Plan Premium Country Us Device Samsung Galaxy 8 Operating System Android Oreo 8.0.0 My Question or Issue As I'm driving around listening to Spotify a random ...
2018-06-09 4:22:29 AM
200 Views
0 replies
0 likes

200 Views
0 replies
0 likes

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Android

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