Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6792 Views

0 replies

7 likes

  • 6792 Views
  • 0 replies
  • 7 likes

Custom equalizer bug

PlanPremiumCountry Brazil Device(Samsung Galaxy S8) Operating System(Android) My Question or Issue Everytime I restart my device and open Spotify, my custom equalizer settings do not operate even though "custom" is selected on the list. A flat equali...

Newbie

  Plan Premium Country  Brazil   Device (Samsung Galaxy S8)   Operating System (Android)   My Question or Issue  Everytime I restart my device and open Spot...

464 Views

0 replies

0 likes

  • 464 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playing a playlist

Free/PremiumUSAAndroid Galaxy S8 My Question or Issue I recently deleted some songs off a playlist and the playlist keeps playing them anyways. It also wont let me start the playlist over, so I'm not sure what to do

Newbie

Free/Premium USA Android Galaxy S8   My Question or Issue  I recently deleted some songs off a playlist and the playlist keeps playing them anyways. It also wont let me start the playl...

Aimee_T

Roadie

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

App keeps starting downloading notification for songs not available

PlanPremiumCountry Sweden DeviceOneplus 5Operating SystemAndroid Oreo My Question or IssueEvery once in a while the app tries to start downloading songs and shows a notification for it. Shortly there after it closes and a few seconds later it tries t...

Casual Listener

Plan Premium Country  Sweden  Device Oneplus 5 Operating System Android Oreo   My Question or Issue Every once in a while the app tries to start downloading songs  ...

qw4z1

Casual Listener

897 Views

4 replies

0 likes

Android
  • 897 Views
  • 4 replies
  • 0 likes

Solved!! Not able to share.

PlanPremiumCountryUsa DeviceSamsung Galaxy S9.Operating SystemAndroid Oreo My Question or IssueI am no able to share my music. Everytime I click the share button it kicks me out of Spotify. I have already restarted my phone plus I deleted and redoebl...

Casual Listener

Plan Premium Country Usa   Device Samsung Galaxy S9. Operating System Android Oreo   My Question or Issue I am no able to share my music. Everytime I click the share button ...

brennoz77

Newbie

1063 Views

5 replies

0 likes

  • 1063 Views
  • 5 replies
  • 0 likes

Solved!! [Social] Share Your Music with Friends

PlanPremiumCountryEngland DeviceSamsung Galaxy S7 EdgeOperating SystemAndroid 8.0.0 My Question or IssueRecently - literally within the last couple of days - the share feature of spotify no longer works. I have rcently been sharing song links via wha...

Casual Listener

Plan Premium Country England   Device Samsung Galaxy S7 Edge Operating System Android 8.0.0   My Question or Issue Recently - literally within the last couple of days - the share...

AlexisBajonero

Casual Listener

1822 Views

13 replies

4 likes

  • 1822 Views
  • 13 replies
  • 4 likes

Solved!! "Extreme" setting is completely gone?

PlanPremiumCountry USADeviceLG v20 SprintOperating SystemAndroid OreoMy Question or Issue So, it seems as though "Extreme" mode for both streaming and downloading is gone. From what I know, the removal of "Extreme" from streaming has been rolled out ...

Casual Listener

Plan Premium Country  USA Device LG v20 Sprint Operating System Android Oreo My Question or Issue  So, it seems as though "Extreme" mode for both streaming and downloading is ...

Loxer

Community Legend

1168 Views

1 replies

1 likes

  • 1168 Views
  • 1 replies
  • 1 likes

I can't look at videos

PlanPremiumCountry RomaniaDeviceSamsung Galaxy S9+ My Question or Issue Hi, I'm upset that I cant look at, for example, the Docs from RapCaviar even if I bought premium. I cant even look at Fuel to the Fire by Migos or many others cool vids on Spotif...

Casual Listener

Plan Premium Country  Romania Device Samsung Galaxy S9+   My Question or Issue    Hi, I'm upset that I cant look at, for example, the Docs from RapCaviar even if I bought...

Billy-J

Spotify Star

1055 Views

6 replies

0 likes

  • 1055 Views
  • 6 replies
  • 0 likes

downloading

PlanPremiumCountry PhilippinesDeviceAsus Zenfone Max PlusOperating SystemAndroid Nougat My Question or IssueSometimes, while downloading for offline, I always stuck on the first item to download. For it to continue, i have to turn the offline mode of...

Newbie

Plan Premium Country  Philippines Device Asus Zenfone Max Plus Operating System Android Nougat   My Question or Issue Sometimes, while downloading for offline, I always stuck on t...

Billy-J

Spotify Star

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Superuser Contribution Various Spotify issues

PlanFree/PremiumCountry Device(Laptop and Android)Operating System(Windows 10) My Question or Issue Firstly, I originally (two days ago) registered on Spotify for the 1 month premium trial (on my laptop) - under the username 'RAB'. When I went to the...

Newbie

Plan Free/Premium Country   Device (Laptop and Android) Operating System (Windows 10)   My Question or Issue  Firstly, I originally (two days ago) registered on Spotify for t...

Aimee_T

Roadie

681 Views

1 replies

0 likes

  • 681 Views
  • 1 replies
  • 0 likes

'offline' when fully connected

PlanPremiumCountryNew Zealand DeviceSamsung S7 edge, maccook 2015Operating Systemandroid oreo, el capitan My Question or Issue For about an month my account says it's offline. I can browse music so it is gathering online info. Anything I try search c...

Casual Listener

Plan Premium Country New Zealand    Device Samsung S7 edge,  maccook 2015 Operating System android oreo,  el capitan   My Question or Issue  For about an mont...

Clwatsnn

Casual Listener

691 Views

2 replies

1 likes

Account
Premium
Subscription
  • 691 Views
  • 2 replies
  • 1 likes

So many problems

PlanPremiumCountry CanadaDeviceSamsung Galaxy s9+Operating SystemUp to date My Question or Issue I can't deal with how bad this app is . I look for answers and end up with more questions.Here is the list of issues I have: Whether or not I've download...

Casual Listener

Plan Premium Country  Canada Device Samsung Galaxy s9+ Operating System Up to date   My Question or Issue   I can't deal with how bad this app is . I look for answers and en...

aaronclawrence

Regular

1042 Views

3 replies

0 likes

  • 1042 Views
  • 3 replies
  • 0 likes

Spotify app kicks me out when sharing

My Question or Issue I'm on a Google pixel Spotify app kicks me out when I attempt to share my playlist I get no options of sending it to Instagram or sharing it to Snapchat I believed I had the option when I first logged on 3 weeks ago

Newbie

    My Question or Issue  I'm on a Google pixel Spotify app kicks me out when I attempt to share my playlist I get no options of sending it to Instagram or sharing it to Snapchat I ...

Nico

Community Legend

765 Views

2 replies

0 likes

  • 765 Views
  • 2 replies
  • 0 likes

Note 9 Sharing

PlanPremiumCountry USADeviceSamsung Galaxy Note 9Operating SystemAndroid 8.1.0 My Question or Issue I'm running Spotify 8.4.67.886 armV7 on a new Tmobile Note 9. The app seems to work fine but when I try to share a song, the screen goes dark and it k...

Casual Listener

Plan Premium Country  USA Device Samsung Galaxy Note 9 Operating System Android 8.1.0   My Question or Issue  I'm running Spotify 8.4.67.886 armV7 on a new Tmobile Note 9.&nb...

Maximeluma

Newbie

872 Views

3 replies

1 likes

  • 872 Views
  • 3 replies
  • 1 likes

Superuser Contribution Music Stutters on P20 Pro, How to fix?

Playing Spotify on Huawei P20 pro, the music will stutter after several minutes played, why is it so? Is there a way to solve this kind of issue? How? Its really annoying when music is not played smoothly. Have heaed it over data & even on wifi. Spot...

Casual Listener

Playing Spotify on Huawei P20 pro, the music will stutter after several minutes played, why is it so? Is there a way to solve this kind of issue? How? Its really annoying when music is not played smo...

freakoutmore

Casual Listener

2289 Views

2 replies

1 likes

  • 2289 Views
  • 2 replies
  • 1 likes

Share button crashes Spotify app Pixel 1 Andoid v9 patch update Aug 5 2018

PlanFreeCountryUS DevicePixel 1 Andoid v9 patch update Aug 5 2018 My Question or IssueThe share button on a playlist, song or album crashes the spotify app. This started yesterday Aug 22 2018.Was working fine prior. Tried uninstalling Spotify app and...

Casual Listener

  Plan Free Country US   Device Pixel 1 Andoid v9 patch update Aug 5 2018   My Question or Issue The share button on a playlist, song or album crashes the spotify app. This s...

ken4runner7

Music Fan

1388 Views

9 replies

8 likes

  • 1388 Views
  • 9 replies
  • 8 likes

Superuser Contribution Constant crashes or failing to load

PlanPremiumCountry EnglandDevice Samsung Galaxy 9,Operating SystemAndroid My Question or Issue Hi, Everytime i use my spotify it either fails to load or crashes then when I do get it to play and I want to skip a track it will just keep playing for a ...

Newbie

Plan Premium Country  England Device Samsung Galaxy 9, Operating System Android    My Question or Issue  Hi, Everytime i use my spotify it either fails to load or cr...

forcedrevival

Gig Goer

553 Views

2 replies

0 likes

Other
  • 553 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't use app when minimized (Android)

The app doesn't work when minimized, I can't click to pause, play or change music.Can anyone help me?

Newbie

The app doesn't work when minimized, I can't click to pause, play or change music. Can anyone help me?

Katerina

Spotify Legend

1289 Views

1 replies

0 likes

  • 1289 Views
  • 1 replies
  • 0 likes

Spotify app on Android was not updating much

PlanPremiumCountryPoland DeviceSamsung Note 4 LTE (N910C)Operating SystemAndroid 6.0 My Question or IssueI had to be frustrated for two or three years for two bugs, although I have Google Play auto-update of apps enabled, and I had seen previously Sp...

Newbie

Plan Premium Country Poland  Device Samsung Note 4 LTE (N910C) Operating System Android 6.0   My Question or Issue I had to be frustrated for two or three years for two bugs,&nbsp...

jsannn

Community Legend

704 Views

1 replies

0 likes

  • 704 Views
  • 1 replies
  • 0 likes

Solved!! Share option causes Android crash

Has been crashing since yesterday. Uninstall doesn't resolve issue. PlanPremiumCountryUsa DeviceSamsung Galaxy 9 My Question or Issue

Regular

Has been crashing since yesterday. Uninstall doesn't resolve issue.    Plan Premium Country Usa   DeviceSamsung Galaxy 9     My Question or Issue  

Billy-J

Spotify Star

5361 Views

9 replies

7 likes

  • 5361 Views
  • 9 replies
  • 7 likes

'Share' option not working on Pixel 2 XL

PlanPremiumCountry GBDevicePixel 2 XLOperating SystemAndroid 9 My Question or IssueWhen listening to a song, if I select the 'Share' option, it blacks out, pauses the song and takes me to the settings screen. Tried rebooting, killing the app, re-inst...

Casual Listener

Plan Premium Country  GB Device Pixel 2 XL Operating System Android 9   My Question or Issue When listening to a song, if I select the 'Share' option, it blacks out, pauses t...

Nico

Community Legend

3396 Views

12 replies

7 likes

  • 3396 Views
  • 12 replies
  • 7 likes