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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
387497 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountry USDeviceSamsung Galaxy Operating SystemAndroid My Question or Issue For some reason I'm unable to download certain podcasts, Disgraceland and Welcome to the Magic Tavern to be specific. Other podcasts are downloading just fine, the...
Plan Premium Country US Device Samsung Galaxy Operating System Android My Question or Issue For some reason I'm unable to download certain podcasts, Disgraceland ...
Casual Listener
1956 Views
1 replies
1 likes
PlanPremiumCountry Turkey DeviceAsus Zenfone 2Operating SystemAndroid 5.0 My Question or Issue It was working all fine until a couple days ago. Now the app just stops working after maybe 10 seconds or a minute. It changes. Also when I launch the app ...
Plan Premium Country Turkey Device Asus Zenfone 2 Operating System Android 5.0 My Question or Issue It was working all fine until a couple days ago. Now t...
Regular
884 Views
3 replies
1 likes
PlanFamilyCountry GermanyDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid 8.0.0 My Question or Issue When listening to music I can't fast forward or backward the song. When reinstalling the app it works for quite some time (~2 weeks) before it sto...
Plan Family Country Germany Device Samsung Galaxy S7 Edge Operating System Android 8.0.0 My Question or Issue When listening to music I can't fast forward or backward t...
Composer
1035 Views
3 replies
0 likes
PlanPremiumCountryGermany DeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or IssueEvery morning Spotify delete all Songs and download all songs again..... Fix Pls
Plan Premium Country Germany Device Samsung Galaxy 8 Operating System Android Oreo My Question or Issue Every morning Spotify delete all Songs and download all songs aga...
Composer
311 Views
1 replies
0 likes
PlanPremiumCountryPolandDeviceSamsung Galaxy Note9Operating SystemAndroid OreoMy Question or IssueWhen we are using spotify in landscape, fast changing tracks cause problems with displaying covers.
Plan Premium Country Poland Device Samsung Galaxy Note9 Operating System Android Oreo My Question or Issue When we are using spotify in landscape, fast changing tracks cause problems wi...
Casual Listener
659 Views
4 replies
0 likes
Lately, whenever I pause my music, wait a while, and watch a video, my music will decide to resume playback again after pausing said video. I have the latest version of the app and Android. Also, my controller in my notification bar sometimes either ...
Lately, whenever I pause my music, wait a while, and watch a video, my music will decide to resume playback again after pausing said video. I have the latest version of the app and Android. Al...
Casual Listener
549 Views
1 replies
1 likes
PlanPremiumCountry GuatemalaDevice(Samsung Operating SystemAndroid My Question or Issue i´m a premium member. I cant install Spotify on my Android phone. The error message is code 110
Plan Premium Country Guatemala Device (Samsung Operating System Android My Question or Issue i´m a premium member. I cant install Spotify on my Android phone. The&n...
Composer
656 Views
1 replies
0 likes
PlanPremiumCountry CanadaDeviceSamsung s7 edgeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm connected to my internet on my phone and I type this on my phone connected to internet but what ever I so to spotify I can ...
Plan Premium Country Canada Device Samsung s7 edge Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm connected to my internet on my p...
Regular
646 Views
2 replies
0 likes
I just got spotify premium over a month ago and have been having the same issue again and again. Spotify stops connecting online even if offline mode is turned off and the only way i can fix it is by uninstalling the app and installing it again which...
I just got spotify premium over a month ago and have been having the same issue again and again. Spotify stops connecting online even if offline mode is turned off and the only way i can fix it is by...
Regular
912 Views
2 replies
0 likes
Okay, so I've been having this issue for the past week or so. Everything will be working just fine, but if I go to search for a song/artist/whatever, it will say that I am offline. According to my settings, this is not the case. Others have suggested...
Okay, so I've been having this issue for the past week or so. Everything will be working just fine, but if I go to search for a song/artist/whatever, it will say that I am offline. According to my se...
Regular
679 Views
4 replies
3 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.Plan PremiumCountry ArgentinaDeviceMoto z2 playOperating SystemAndroid 8.0.0 My Question or IssueThe app closes while i'm listening ...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Argentina Device Moto z2 play Operating System...
Composer
591 Views
1 replies
2 likes
PlanPremiumCountryPolandDeviceHuawei P9 Lite 2016Operating SystemAndroid My Question or IssueHi. My Spotify app has suddenly stopped working.In the beginning it just turned itself off after switching on and a time of 10/15 seconds, not showing any da...
Plan Premium Country Poland Device Huawei P9 Lite 2016 Operating System Android My Question or Issue Hi. My Spotify app has suddenly stopped working. In the beginning it just...
Composer
406 Views
1 replies
0 likes
PlanPremiumCountry NetherlandsDevice Samsung Galaxy 9Operating Android Oreo My Question or Issue Since a few weeks the app on my phone keeps closing itself. Somtimes it takes an hour, other times just three songs. I have restarted the device, reinsta...
Plan Premium Country Netherlands Device Samsung Galaxy 9 Operating Android Oreo My Question or Issue Since a few weeks the app on my phone keeps closing itsel...
Composer
1594 Views
1 replies
0 likes
PlanPremium FamilyCountry USADeviceSamsung S8Operating SystemAndriod Oreo My Question or Issue The Spotify App has been cutting off in the middle of songs. I had this same problem last year and another time several months before that. It was told tha...
Plan Premium Family Country USA Device Samsung S8 Operating System Andriod Oreo My Question or Issue The Spotify App has been cutting off in the middle of songs. I had th...
647 Views
0 replies
0 likes
PlanFreeCountry SpainDeviceOne Plus 3Operating SystemAndroid My Question or Issue The option to share directly to the stories does not show up, therefor I can't, and yes, I have both apps & phone updated
Plan Free Country Spain Device One Plus 3 Operating System Android My Question or Issue The option to share directly to the stories does not show up, therefor I can't, an...
1197 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceHTC Desire 550Operating SystemAndroid 7.0 My Question or Issue Basically, my internet isn't the greatest, so I sometimes get signal drops. The main issue arises when I go to a particular page(ie. Album page, artist page, se...
Plan Premium Country USA Device HTC Desire 550 Operating System Android 7.0 My Question or Issue Basically, my internet isn't the greatest, so I sometimes get signal drops. The...
834 Views
0 replies
4 likes
PlanPremiumCountry VietnamDeviceXiaomi Pocophone F1Operating SystemAndroid 8.1 My Question or IssueVirtually all my saved songs stopped showing up after I reinstalled the app following a device reset, although on the now playing page they still come ...
Plan Premium Country Vietnam Device Xiaomi Pocophone F1 Operating System Android 8.1 My Question or Issue Virtually all my saved songs stopped showing up after I reinstalled th...
Composer
574 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry DeviceMoto Z2 playOperating System My Question or Issue The Spotify app won't close, and then will randomly ...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device Moto Z2 play Operating System &...
Composer
390 Views
1 replies
0 likes
PlanPremiumCountryNLDeviceSamsung Galaxy 9 Operating System Android please make it easier to submit errors and issues from within the app. I would like to see a more automated and easier process of reporting issues. I like and use spotify very much.I...
Plan Premium Country NL Device Samsung Galaxy 9 Operating System Android please make it easier to submit errors and issues from within the app. I would like...
425 Views
0 replies
2 likes
I've tried going into the settings and I've checked every box regarding notifications, **bleep**, ive checked every box period. But Spotify keeps disappearing from the notifications bar after a while and I have to close Spotify and open it back up ag...
I've tried going into the settings and I've checked every box regarding notifications, **bleep**, ive checked every box period. But Spotify keeps disappearing from the notifications bar after a while...
Regular
1277 Views
4 replies
1 likes
