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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106427 Views

26 replies

3 likes

  • 106427 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215799 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215799 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

568958 Views

78 replies

3 likes

  • 568958 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469367 Views

577 replies

40 likes

Account
Free
  • 469367 Views
  • 577 replies
  • 40 likes

Superuser Contribution Spotify ignores proxy settings

PlanPremium (Family) CountryDE DeviceSony E5823 (Xperia Z5 Compact) Operating SystemAndroid 7.1.1 My Question or Issue After installing a firewall and a Web proxy on my home LAN to try and protect my children from **bleep** and abuse on the Web, Spot...

Casual Listener

Plan Premium (Family)   Country DE   Device Sony E5823 (Xperia Z5 Compact)   Operating System Android 7.1.1   My Question or Issue   After installing a firewall...

mwilck

Casual Listener

3763 Views

2 replies

0 likes

  • 3763 Views
  • 2 replies
  • 0 likes

'No Internet connection available' with 4G mobile network

PlanPremiumCountryU.S.A. DeviceOnePlus 5 Operating SystemAndroid Oreo My Question or IssueApp works just fine on wifi but as soon as I switch to my mobile network, it displays 'No Internet connection available'. Anything other than Spotify uses my mo...

Newbie

Plan Premium Country U.S.A.  Device OnePlus 5  Operating System Android Oreo   My Question or Issue App works just fine on wifi but as soon as I switch to my mobile netw...

818 Views

0 replies

1 likes

4G
Andorid
mobile network
Offline Access
  • 818 Views
  • 0 replies
  • 1 likes

Playlist won't shuffle correctly

ok so i just added a few new albums to my playlist and it won't play my old music i added before hand, just my recently added ones. please help, its super annoying and i keep hearing the same albums over and over again.

Newbie

ok so i just added a few new albums to my playlist and it won't play my old music i added before hand, just my recently added ones. please help, its super annoying and i keep hearing the same albums ...

435 Views

0 replies

1 likes

  • 435 Views
  • 0 replies
  • 1 likes

Superuser Contribution remote volume control

PlanPremium My Question or IssueDo i have the ability to control the volume on the playing device, from a different device?

Visitor

Plan Premium   My Question or Issue Do i have the ability to control the volume on the playing device, from a different device?

user-removed

Not applicable

5940 Views

4 replies

1 likes

  • 5940 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Local songs being skipped

PlanPremium Country Netherlands DeviceSamsung Galaxy S5 NeoOperating SystemAndroid 6.0.1, the latest available update for my (somewhat outdated) device. My Question or Issue Hi there, For a few weeks now ive noticed that local songs ive downloaded to...

Regular

  Plan Premium   Country  Netherlands   Device Samsung Galaxy S5 Neo Operating System Android 6.0.1, the latest available update for my (somewhat outdated) device. &nbs...

Stanvandewall

Regular

5881 Views

11 replies

0 likes

  • 5881 Views
  • 11 replies
  • 0 likes

Track info not updated when OS is Android 8.0 Oreo

I've seen numereous reports of issues with track info of Spotify users using Android 8.0. Issues with Android Auto, Bluetooth the only status I've seen: Not right nowI do not have the feeling these issues are taken seriously by Spotify. As a premium ...

Casual Listener

I've seen numereous reports of issues with track info of Spotify users using Android 8.0. Issues with Android Auto, Bluetooth the only status I've seen: Not right now I do not have the feeling these...

PenguinPusher

Casual Listener

736 Views

1 replies

3 likes

  • 736 Views
  • 1 replies
  • 3 likes

Discover Weekly isn't displaying

Plan- Premium (student discount)Country- USADevice- Google Pixel 1Operating System- Android Pie (9.0) My Question or IssueI have had Spotify Premium for about three weeks, and I haven't had access to the typical weekly Discover Playlist. While I *do*...

Newbie

  Plan- Premium (student discount) Country- USA Device- Google Pixel 1 Operating System- Android Pie (9.0)   My Question or Issue I have had Spotify Premium for about three weeks, an...

Loxer

Community Legend

1279 Views

1 replies

0 likes

  • 1279 Views
  • 1 replies
  • 0 likes

Spotify working like **bleep** ....is there a fix coming?

After the last update Spotify stops and starts on its own. Song titles displayed are not what is playing.Is there a fix coming to make it worth using again?

Casual Listener

After the last update Spotify stops and starts on its own.  Song titles displayed are not what is playing. Is there a fix coming to make it worth using again?

Billy-J

Spotify Star

2570 Views

5 replies

0 likes

  • 2570 Views
  • 5 replies
  • 0 likes

No Storage Option in Android App Settings

PlanPremiumCountryUSA DeviceSamsung Galaxy S7 activeOperating SystemAndroid 8.0 My Question or IssueSpotify on my phone stopped saving files to my SD card. I opened the Spotify Settings and there is no longer a Storage option. Is there any way to mak...

Gig Goer

Plan Premium Country USA   Device Samsung Galaxy S7 active Operating System Android 8.0   My Question or Issue Spotify on my phone stopped saving files to my SD card. I opened th...

olken2000

Gig Goer

923 Views

1 replies

0 likes

  • 923 Views
  • 1 replies
  • 0 likes

Google Assistant and Spotify offline mode?

Google Assistant will not play downloaded tracks in Spotify when Spotify is in offline mode. Is there a fix?

Regular

   Google Assistant will not play downloaded tracks in Spotify when Spotify is in offline mode. Is there a fix?

544 Views

0 replies

2 likes

  • 544 Views
  • 0 replies
  • 2 likes

Superuser Contribution Voice commands not working on Android Auto

PlanPremiumCountryBrazil DeviceSamsung Galaxy S8+Operating SystemAndroid Oreo My Question or IssueThis is weird (I think): Android Auto voice commands work with waze and google maps just fine, and voice commands work well with Spotify when I'm using ...

Newbie

Plan Premium Country Brazil  Device Samsung Galaxy S8+ Operating System Android Oreo   My Question or Issue This is weird (I think): Android Auto voice commands work with waz...

ClassicalGas

Gig Goer

15784 Views

26 replies

9 likes

  • 15784 Views
  • 26 replies
  • 9 likes

Can't search

I'm aving trouble searching. It says I'm not online, but I am. I can play songs in all my playlist, even those that aren't downloaded, but whenever I try to search, it says I'm not connected to the internet. When is Spotify going to fix all the probl...

Casual Listener

I'm aving trouble searching. It says I'm not online, but I am. I can play songs in all my playlist, even those that aren't downloaded, but whenever I try to search, it says I'm not connected to the i...

Billy-J

Spotify Star

3459 Views

1 replies

2 likes

  • 3459 Views
  • 1 replies
  • 2 likes

Fixed the pause issue now have another problem

None of the PlanPremiumCountryAustraliaSamsung 9 Fixed the pausing issue by uninstalling. BUT now i have no Browse or Radio options. To get them back i have to uninstall and reinstall everyday. I have no idea whay Spotify have done but after two year...

Casual Listener

None of the  Plan Premium Country Australia Samsung 9   Fixed the pausing issue by uninstalling. BUT now i have no Browse or Radio options.   To get them back i have to uninst...

Billy-J

Spotify Star

547 Views

3 replies

0 likes

  • 547 Views
  • 3 replies
  • 0 likes

Superuser Contribution podcasts on andorid

For some reason podcasts files appear only as capable for download but I can't just play them... I use an android. Already tried reinstalling... but still isn't working. Any ideas? Thanks!

Newbie

For some reason podcasts files  appear only as capable for download but I can't just play them...   I use an android.    Already tried reinstalling... but still isn't working....

Katerina

Spotify Legend

1069 Views

1 replies

0 likes

  • 1069 Views
  • 1 replies
  • 0 likes

Superuser Contribution Zie niet alle liedjes op mijn smartphone

Ik heb liedjes die ik op mijn laptop gezet heb die daar wel afspelen. Maar op mijn smartphone staan deze in het grijs. Hoe komt dit?

Newbie

Ik heb liedjes die ik op mijn laptop gezet heb die daar wel afspelen. Maar op mijn smartphone staan deze in het grijs.  Hoe komt dit?   

Guido

Spotify Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Playing one artist on My own Playlist

Hi, I've always been able to pick specific artits in my own created playlist (Over 1,500 songs) and shuffle songs just by that one artist but all of a sudden but all of a sudden it will not work and Spotify seem unable to help,I'm a premium user and ...

Casual Listener

Hi,   I've always been able to pick specific artits in my own created playlist (Over 1,500 songs) and shuffle songs just by that one artist but all of a sudden but all of a sudden it will not ...

365 Views

0 replies

0 likes

  • 365 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify app Android doesn't fill entire screen

Hi i have a mi A2 Lite with Android 8.1. i'm using latest beta of spotify app with premium account. The app seems doesn't support the 18:9 screen. Any solution? Thanks for response

Newbie

Hi i have a mi A2 Lite with Android 8.1. i'm using latest beta of spotify app with premium account. The app seems doesn't support the 18:9 screen.   Any solution?   Thanks for response

Guido

Spotify Legend

564 Views

1 replies

0 likes

  • 564 Views
  • 1 replies
  • 0 likes

Filter in a playlist, doesn't play only the filtered songs

PlanPremiumCountry Device(Samsung Galaxy S9)Operating System(Android Oreo)Spotify Version8.4.70.666 armV7 My Question or Issue When I filter for a specific artist inside a playlist, the playing queue doesn't play only the songs that appear on the scr...

Music Fan

Plan Premium Country   Device (Samsung Galaxy S9) Operating System (Android Oreo) Spotify Version 8.4.70.666 armV7   My Question or Issue  When I filter for a specific...

Joe

Community Legend

1234 Views

3 replies

0 likes

  • 1234 Views
  • 3 replies
  • 0 likes

Choosing songs from playlist directly from steering wheel

PlanPremiumCountryMalaysiaDeviceSamsung Note 8 Operating SystemAndroid Oreo (Android version 8.0.0) My Question or Issue I have paired my phone into my car (BMW X3 G01) and manage to get Spotify running. However, I found that when I use the steering ...

Newbie

  Plan Premium Country Malaysia Device Samsung Note 8  Operating System Android Oreo (Android version 8.0.0)   My Question or Issue   I have paired my phone into my ca...

514 Views

0 replies

0 likes

  • 514 Views
  • 0 replies
  • 0 likes