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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114324 Views

26 replies

4 likes

  • 114324 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229839 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229839 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588825 Views

79 replies

3 likes

  • 588825 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484085 Views

580 replies

42 likes

Account
Free
  • 484085 Views
  • 580 replies
  • 42 likes

Solved!!Superuser Contribution Help! Shuffling all my songs doesn't work.

Hi, I have a premium account with Spotify. Whenever I visit my 'songs tab', Spotify shuffles the music to a limited degree - it plays music from my saved albums, before playing my saved songs... Could I have some help? Many thanks.

Newbie

Hi, I have a premium account with Spotify. Whenever I visit my 'songs tab', Spotify shuffles the music to a limited degree - it plays music from my saved albums, before playing my saved songs...&nbsp...

Peter

Spotify Legend

640 Views

1 replies

0 likes

  • 640 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change download location grayed out

I am using an Sony Xperia xa1 ultra which has Spotify installed by standard.When I want to change the download location I can click on the option to do it but however after that I can see internal storage and as card but only grayed out so I can't ch...

Regular

I am using an Sony Xperia xa1 ultra which has Spotify installed by standard.When I want to change the download location I can click on the option to do it but however after that I can see internal st...

Peter

Spotify Legend

881 Views

1 replies

0 likes

  • 881 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist not loading

PlanPremiumCountry DeviceXiomi redmiOperating SystemAndroid My Question or Issue When I click an artist/album/playlist from my library the songs don't load. I get a green circle in the center of the screen that keeps spinning as if its loading but th...

Newbie

Plan Premium Country   Device Xiomi redmi Operating System Android    My Question or Issue  When I click an artist/album/playlist from my library the songs don't load. I...

Peter

Spotify Legend

1343 Views

1 replies

0 likes

  • 1343 Views
  • 1 replies
  • 0 likes

Superuser Contribution Photo of the album on Android locking screen

In an old version we could see the photo of the album on the lock screen however with an update This was lost, please return this option, it was very nice to visualize itPlanPremiumCountry Ecuador DeviceHuawei Mate 10Operating SystemAndroid 8.0 Pleas...

Newbie

In an old version we could see the photo of the album on the lock screen however with an update This was lost, please return this option, it was very nice to visualize it Plan Premium Country &nb...

Peter

Spotify Legend

869 Views

1 replies

0 likes

Lock Screen Issues
lockscreen
Photo
  • 869 Views
  • 1 replies
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Solved!!Superuser Contribution Offline issue

Spotify tells me I am offline when I try to Search or See All Albums, even though I have wifi access and can fully access the albums that come up in the list. I can resolve this problem for a short time if I reboot my phone but eventually it always c...

Visitor

    Spotify tells me I am offline when I try to Search or See All Albums, even though I have wifi access and can fully access the albums that come up in the list.  I can resolve this...

Peter

Spotify Legend

1530 Views

3 replies

0 likes

  • 1530 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify always says i'm offline

Country: UKDevice: OnePlus 5Android Version: 8.1.0Spotify Version: 8.4.72.845Issue: Spotify says i'm offline, when connected to either Wi-Fi or 4g. Some downloaded playlists available, others not. Cannot search, cannot listen to non-downloaded playli...

Visitor

    Country: UK Device: OnePlus 5 Android Version: 8.1.0 Spotify Version:  8.4.72.845 Issue: Spotify says i'm offline, when connected to either Wi-Fi or 4g. Some downloaded playl...

Peter

Spotify Legend

1511 Views

2 replies

1 likes

  • 1511 Views
  • 2 replies
  • 1 likes

Superuser Contribution Podcasts Few Questions

PlanPremiumCountryUnited Kingdom DeviceSamsung Galaxy 8 My Question or IssueHi all, I've decided to try and switch to spotify for podcasts as it saves having a seperate app. I have a couple of questions/suggestions. 1. If I download podcasts and swit...

Newbie

Plan Premium Country United Kingdom    Device Samsung Galaxy 8     My Question or Issue Hi all,   I've decided to try and switch to spotify for podcasts as it sav...

Peter

Spotify Legend

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't pause music when you get a call when using chromecast

Device: Android Samsung A5 (2017), Android 8.0.0 Hi All, Just installed spotify free for the first time. I found that when playing via my phone it will pause the music when I get a phone call but not when I am using my chromecast audio device. I've t...

Casual Listener

Device: Android Samsung A5 (2017), Android 8.0.0   Hi All,   Just installed spotify free for the first time.  I found that when playing via my phone it will pause the music when I ...

Peter

Spotify Legend

1100 Views

1 replies

0 likes

  • 1100 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist/song radio disappearing in an irregular basis

PlanPremiumCountryLithuania DeviceLG G5Operating SystemAndroid Oreo My Question or Issue Artist/song radio function disappears unpredictably. I don't think it has anything to do with a specific artist/song. In some occations it works perfectly. Other...

Newbie

Plan Premium Country Lithuania  Device LG G5 Operating System Android Oreo   My Question or Issue  Artist/song radio function disappears unpredictably. I don't thin...

Peter

Spotify Legend

619 Views

1 replies

0 likes

  • 619 Views
  • 1 replies
  • 0 likes

Reproducción aleatoria de varias listas al tiempo

Buenas tardes, quería saber si hay alguna forma de reproducir desde mi android varias listas de forma aleatoria? Se que en la aplicación de windows esto es posible creando una carpeta que contenga las listas, pero no se como se hace en el celular.Por...

Newbie

Buenas tardes, quería saber si hay alguna forma de reproducir desde mi android varias listas de forma aleatoria? Se que en la aplicación de windows esto es posible creando una carpeta que contenga la...

2795 Views

0 replies

5 likes

PL
Play Folder
Shuffle folder
Shuffle Playlist
  • 2795 Views
  • 0 replies
  • 5 likes

music playing but no sound

PlanPremiumCountry USDeviceSony Xperia xz premiumOperating System( Android Oreo) My Question or Issue Automatically stop background music playing (didn't stop play just no sound) but the play button still showing playing when this issue happen. and a...

Newbie

  Plan Premium Country  US Device Sony Xperia xz premium Operating System ( Android Oreo)   My Question or Issue  Automatically stop background music playing (didn...

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes

Spotify stuck offline on mobile android

Spotify premiumOn a Samsung galaxy s6 edgeMy issue:My device has been stuck in offline for the past month or so now. I've tried logging out and back in, uninstalling and reinstalling, etc. Reinstalling seems to correct the issue, but only for a few d...

Newbie

Spotify premium On a Samsung galaxy s6 edge My issue: My device has been stuck in offline for the past month or so now. I've tried logging out and back in, uninstalling and reinstalling, etc. Rein...

150jason

Newbie

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Shuffling album does not play songs in the actual album

I'm trying to shuffle an album, but all it does is play random suggested tracks and not the acutal tracsks in the album, or evern songs by that artist. Just completley random artist that have nothing to do with what I want to listen to. If this is be...

Newbie

I'm trying to shuffle an album, but all it does is play random suggested tracks and not the acutal tracsks in the album, or evern songs by that artist. Just completley random artist that have no...

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes

Superuser Contribution Why are Artists Bios gone?

I've always used the android app version and recently I've had no artist bio information for any artist in my library. Also no concert information. This is an ongoing issue even after deleting my cache and uninstalling and reinstalling the app from t...

Regular

I've always used the android app version and recently I've had no artist bio information for any artist in my library. Also no concert information. This is an ongoing issue even after deleting my cac...

Animaleyes

Regular

5119 Views

11 replies

5 likes

  • 5119 Views
  • 11 replies
  • 5 likes

Song information not showing in car

PlanPremiumCountrySpainDeviceHuawei P10 (VTR-L29)Operating SystemAndroid Oreo 8.0.0My Question or IssueI've learned (and I'm currently suffering) that there's an ongoing issue since last year with playback via bluetooth, by which metadata is not show...

Casual Listener

Plan Premium Country Spain Device Huawei P10 (VTR-L29) Operating System Android Oreo 8.0.0 My Question or Issue I've learned (and I'm currently suffering) that there's an ongoi...

1024 Views

0 replies

1 likes

  • 1024 Views
  • 0 replies
  • 1 likes

Play weekly remix without "shuffle play"

PlanPremiumCountry NetherlandsDevicevarious android devices, volumio, windows desktop player etc..Operating SystemVarious android versions, linux, windows 10 My Question or Issue i like to listen to weekly mixes by various dj's like Armin van Buren, ...

Newbie

Plan Premium Country  Netherlands Device various android devices, volumio, windows desktop player etc.. Operating System Various android versions, linux, windows 10     &nbsp...

320 Views

0 replies

0 likes

  • 320 Views
  • 0 replies
  • 0 likes

Headphone track controls not working consistently

PlanPremiumCountry USADeviceSamsung Note 8Operating SystemAndroid Oreo My Question or Issue Track controls for headphones only work when I restart the phone. After app loses focus the controls stop working and I have to restart phone again. Rebooting...

Casual Listener

Plan Premium Country  USA Device Samsung Note 8 Operating System Android Oreo   My Question or Issue  Track controls for headphones only work when I restart the phone. A...

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes

trouble playing podcasts without downloading them on app

Hi,Lately, the play button on my has disappeared from my podcasts and instead, I only see a download sign. The only way to listen online is when I go to the New Episodes list and press edit. But I'd also like to be able to listen to old episodes offl...

Casual Listener

Hi, Lately, the play button on my has disappeared from my podcasts and instead, I only see a download sign. The only way to listen online is when I go to the New Episodes list and press edit. B...

306 Views

0 replies

0 likes

  • 306 Views
  • 0 replies
  • 0 likes

Android Auto Spotify takes over home Spotify

PlanPremiumCountryUSADevice(Galaxy S7 Edge)Operating System(Most recent Android) My Question or IssueWe have a Galaxy Tab that is used solely for streaming Spotify at home. We also stream Spotify on my phone when we're away from home. The plan only a...

Newbie

  Plan Premium Country USA Device (Galaxy S7 Edge) Operating System (Most recent Android)   My Question or Issue We have a Galaxy Tab that is used solely for streaming Spotify at...

382 Views

0 replies

0 likes

  • 382 Views
  • 0 replies
  • 0 likes

Changing the sort order of Playlists on Android app

I saw that there was an older thread talking about this missing feature in depth but it got derailed by a non-solution which only addressed changing the sort order of songs inside a playlist, not the sort order of playlists under "Playlists".Not bein...

Regular

   I saw that there was an older thread talking about this missing feature in depth but it got derailed by a non-solution which only addressed changing the sort order of songs in...

331 Views

0 replies

1 likes

  • 331 Views
  • 0 replies
  • 1 likes