Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
48348 Views
66 replies
25 likes

48348 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880584 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880584 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26963 Views
4 replies
0 likes

26963 Views
4 replies
0 likes

Broken player

PlanPremiumCountry IsraelDeviceAdroid 6 DVROperating SystemAndroid 6.0.1 My Question or Issue Everything was fine and now the player appears broken (buttons over the picture)

Adihagbi
Newbie
Plan Premium Country Israel Device Adroid 6 DVR Operating System Android 6.0.1 My Question or Issue Everything was fine and now the player appears broken (buttons over th...
2018-08-31 3:51:13 PM
241 Views
0 replies
0 likes

241 Views
0 replies
0 likes

Beginner Shuffle Question

I have read a few threads on shuffle and they seem to be about more complicated ways to make the shuffle mode do certain things. No one seems to have my complaint so I must be doing something wrong. My question is just why when I choose shuffle play ...

Will_T
Songwriter
I have read a few threads on shuffle and they seem to be about more complicated ways to make the shuffle mode do certain things. No one seems to have my complaint so I must be doing som...
2018-08-20 12:47:07 AM
2018-08-31 3:48:01 PM
deadgreysnow
Casual Listener
631 Views
6 replies
0 likes

631 Views
6 replies
0 likes

Accidental thumbs down

PlanPremiumCountryUSA DeviceHTC ONEOperating SystemAdroid 8.0.0 My Question or Issue The thumbs down accidental hit has been reported plenty and votes on considerably. The problem that I have is not only can you not edit thumbs up and down, but the t...

howaldmg
Casual Listener
Plan Premium Country USA Device HTC ONE Operating System Adroid 8.0.0 My Question or Issue The thumbs down accidental hit has been reported plenty and votes on considerab...
2018-08-28 7:28:39 AM
2018-08-31 2:58:17 PM
Jose_M
Spotify Star
460 Views
1 replies
0 likes

460 Views
1 replies
0 likes

Solved!! Playlist cover problem

DeviceSamasung Galaxy 8+ My Question or Issue Hey, I'm trying to change the playlist covers and in my phone it's not working.

Maayan13211
Regular
Device Samasung Galaxy 8+ My Question or Issue Hey, I'm trying to change the playlist covers and in my phone it's not working.
2018-08-31 9:21:35 AM
2018-08-31 2:16:26 PM
Maayan13211
Regular
1273 Views
4 replies
0 likes

1273 Views
4 replies
0 likes

Spotify starts by itself after reveing a call...

PlanFree/PremiumCountry UKDeviceSamsung S7 edge Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify starts up by itself when I get a call. Very annoying and embarrassing if I'm in a meeting etc. and reject the call, t...

Davidjmac78
Casual Listener
Plan Free/Premium Country UK Device Samsung S7 edge Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify starts up by itself w...
2018-08-28 11:46:30 AM
2018-08-31 12:18:17 PM
Davidjmac78
Casual Listener
985 Views
5 replies
0 likes

985 Views
5 replies
0 likes

Automatically put into offline mode

PlanPremiumCountry UKDeviceGoogle PixelOperating SystemAndroid Oreo My Question or Issue I keep getting put automatically into offline mode even though I am online. It says Playback (unavailable now) and the option to put myself into online mode is s...

tipladee
Newbie
Plan Premium Country UK Device Google Pixel Operating System Android Oreo My Question or Issue I keep getting put automatically into offline mode even though I am on...
2018-08-31 12:13:35 PM
261 Views
0 replies
3 likes

261 Views
0 replies
3 likes

Bonjour, je vous contacte car mon paiment Spotify c'est effectue deux fois ce mois ci (août 2018)

Mon premier paiement Spotify de 9,99 s'est effectue le 15 août 2018. Mais il y en a eu un second le 29 août 2018 de 8,00 qui ne se faot pas habituellement. Pourriez-vous m'expliquer ce que sont ces 8 euros. Et si c'est une erreur me les rendre.

lea_toune64
Newbie
Mon premier paiement Spotify de 9,99 s'est effectue le 15 août 2018. Mais il y en a eu un second le 29 août 2018 de 8,00 qui ne se faot pas habituellement. Pourriez-vous m'expliquer ce que sont ces 8...
2018-08-31 12:00:20 PM
312 Views
0 replies
0 likes

312 Views
0 replies
0 likes

Automatically put in offline mode randomly

PlanPremiumCountry SwedenDeviceSamsung Galaxy S8+Operating SystemAndroid My Question or Issue9/10 times my Spotify jumps into offline mode by itself. I have no other connections, just my phone and shut down pc at home. I can solve it for a short peri...

AshPaw
Regular
Plan Premium Country Sweden Device Samsung Galaxy S8+ Operating System Android My Question or Issue 9/10 times my Spotify jumps into offline mode by itself. I have no other con...
2018-08-31 10:13:22 AM
544 Views
0 replies
2 likes

544 Views
0 replies
2 likes

Use local (Non-Spotify) Files in Playlists

PlanPremiumCountryUSA DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueI have a collection of rare/old tracks that are not available on Spotify or any other streaming service.I'd like to incorporate them into Spotify Playlists t...

JamesCygnus
Casual Listener
Plan Premium Country USA Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue I have a collection of rare/old tracks that are not available...
2018-08-28 5:03:16 AM
2018-08-31 9:11:43 AM
Joe
Community Legend
522 Views
3 replies
0 likes

522 Views
3 replies
0 likes

I get placed in offline mode automatically

PlanPremiumCountry SwedenDeviceSamsung galaxy s8+Operating SystemAndroid My Question or Issue9/10 times my Spotify jumps into offline mode by itself. I have no other connections, just my phone and shut down pc at home. I can solve it for a short peri...

AshPaw
Regular
Plan Premium Country Sweden Device Samsung galaxy s8+ Operating System Android My Question or Issue 9/10 times my Spotify jumps into offline mode by itself. I have no other con...
2018-08-29 1:35:25 PM
2018-08-31 8:55:22 AM
AshPaw
Regular
619 Views
5 replies
0 likes

619 Views
5 replies
0 likes

Solved!! Favorites

Samsung Galaxy S8 I went to play my favorites but it says I have not liked anything yet. I have artists and albums liked, which automatically adds the songs too. The songs went show up though. I go to the specific song and it's already liked, so I ta...

Jorellana89
Newbie
Samsung Galaxy S8 I went to play my favorites but it says I have not liked anything yet. I have artists and albums liked, which automatically adds the songs too. The songs went show up thoug...
2018-08-30 12:15:41 AM
2018-08-31 7:58:42 AM
Loxer
Community Legend
417 Views
1 replies
0 likes
Not showing up

417 Views
1 replies
0 likes

Unable to share music

PlanPremiumCountryMalaysia DeviceNokia 8 (Android 8.1.0)Operating SystemAndroid Oreo 8.1.0 1 August 2018 Security Patch My Question or Issue When I select "Share" the whole app freeze and restarts, whereby it should appear the "share menu" that allow...

ZhWei99
Newbie
Plan Premium Country Malaysia Device Nokia 8 (Android 8.1.0) Operating System Android Oreo 8.1.0 1 August 2018 Security Patch My Question or Issue When I sele...
2018-08-31 2:21:17 AM
2018-08-31 6:20:47 AM
Billy-J
Spotify Star
259 Views
1 replies
0 likes

259 Views
1 replies
0 likes

Earphones

PlanPremiumCountry ArgentinaDeviceSamsung j7Operating SystemAndroind 7 My Question or Issue Hi! I got a J7 2016 android phone. I was listening to music on spotify when suddenly it stops. I took my phone to a service, and after a really long week, the...

-jvsbz_afzwpo
Casual Listener
Plan Premium Country Argentina Device Samsung j7 Operating System Androind 7 My Question or Issue Hi! I got a J7 2016 android phone. I was listening to music on spotify w...
2018-08-30 11:24:49 PM
2018-08-31 3:48:28 AM
-jvsbz_afzwpo
Casual Listener
276 Views
2 replies
0 likes

276 Views
2 replies
0 likes

Share button crashes Spotify app Pixel 1 Andoid v9 patch update Aug 5 2018

PlanFreeCountryUS DevicePixel 1 Andoid v9 patch update Aug 5 2018 My Question or IssueThe share button on a playlist, song or album crashes the spotify app. This started yesterday Aug 22 2018.Was working fine prior. Tried uninstalling Spotify app and...

Growroom
Casual Listener
Plan Free Country US Device Pixel 1 Andoid v9 patch update Aug 5 2018 My Question or Issue The share button on a playlist, song or album crashes the spotify app. This s...
2018-08-23 9:08:50 PM
2018-08-30 9:49:00 PM
ken4runner7
Music Fan
1048 Views
9 replies
8 likes

1048 Views
9 replies
8 likes

unable to search

Plan PremiumCountry MalaysiaDevicesamsung galaxy s6Operating Systemandroid 7.0 My Question or Issue i cannot search for songs. whenever i want to search for a songs it says that i currently in offline mode. i have checked the offline and its not enab...

faizarfa
Newbie
Plan Premium Country Malaysia Device samsung galaxy s6 Operating System android 7.0 My Question or Issue i cannot search for songs. whenever i want to search for a ...
2018-08-30 9:18:08 PM
256 Views
0 replies
1 likes

256 Views
0 replies
1 likes

Why Spotify use 1.7Gb of my internal storage without any downloaded songs?

PlanPremium DeviceHonor 7Operating SystemAndroid My Question or Issue Why Spotify use a lot of my internal storage without any downloaded songs?

Fedev91
Newbie
Plan Premium Device Honor 7 Operating System Android My Question or Issue Why Spotify use a lot of my internal storage without any downloaded songs?
2018-08-30 7:27:55 PM
2018-08-30 8:49:16 PM
Loxer
Community Legend
780 Views
1 replies
0 likes
internal storage
memory

780 Views
1 replies
0 likes

App and Wi Fi

PlanPremiumCountry DevicePixelOperating System AndroidMy Question or IssueHello, My app keeps disconnecting itself from my wifi. I have reinstalledt the app three times, but this still keeps happening. Is there a way to prevent this? Also, if my app ...

lettie6
Newbie
Plan Premium Country Device Pixel Operating System Android My Question or Issue Hello, My app keeps disconnecting itself from my wifi. I have reinstalledt the app three t...
2018-08-30 4:58:37 PM
2018-08-30 5:58:37 PM
Billy-J
Spotify Star
319 Views
1 replies
0 likes

319 Views
1 replies
0 likes

Share Function Not Working

PlanFree/PremiumCountry Hong KongDevice Samsung S7Operating System My Question or Issue Share function seems to have suddenly shat itself. When a song is playing and I hit "Share", the music drops out and then the screen flicks back to the home page,...

BenLinHK
Casual Listener
Plan Free/Premium Country Hong Kong Device Samsung S7 Operating System My Question or Issue Share function seems to have suddenly shat itself. When a song is...
2018-08-29 5:00:57 AM
2018-08-30 5:02:02 PM
BenLinHK
Casual Listener
3295 Views
2 replies
0 likes

3295 Views
2 replies
0 likes

Did Spotify remove option to add songs on top of playlist??? [Android]

Did Spotify remove option to add songs on top of playlist??? A week ago it was possible to add tracks on top of playlist (there was message asking if you want to move it to bottom/top of playlist). It was really great feature BUT today it disappeared...

trumiman
Casual Listener
Did Spotify remove option to add songs on top of playlist??? A week ago it was possible to add tracks on top of playlist (there was message asking if you want to move it to bottom/top&...
2018-08-10 10:13:38 AM
2018-08-30 3:32:25 PM
Hmee
Casual Listener
1836 Views
3 replies
2 likes
add tracks

1836 Views
3 replies
2 likes

Superuser Contribution Can't play a certain song...starting to bleep me off

Okey so i have one... ONE song that cant be played i dont have a problem with any other song and its bugging me. (on my Android Phone) The song is Alvaro Soler - La cintura and i have been able to listen to it before. Is the song broken or is it my P...

madchildeLITE
Casual Listener
Okey so i have one... ONE song that cant be played i dont have a problem with any other song and its bugging me. (on my Android Phone) The song is Alvaro Soler - La cintura and i have ...
2018-08-25 4:07:15 AM
2018-08-30 3:03:53 PM
madchildeLITE
Casual Listener
452 Views
3 replies
0 likes

452 Views
3 replies
0 likes

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