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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106427 Views

26 replies

3 likes

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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215799 Views

140 replies

10 likes

Android
autoplay
bluetooth
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

568958 Views

78 replies

3 likes

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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469367 Views

577 replies

40 likes

Account
Free
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Superuser Contribution The App won´t recognise internet connection

PlanPremiumCountry SwedenDeviceSony Xperia XZ PremiumOperating SystemAndroid Oreo (8.0.0) My Question or Issue I´ve had this issue for about a year now. When I updated the app I couldn´t download any songs to my offline lists. When I do the app jumps...

Newbie

Plan Premium Country  Sweden Device Sony Xperia XZ Premium Operating System Android Oreo (8.0.0)   My Question or Issue  I´ve had this issue for about a year now. When I...

Guido

Spotify Legend

556 Views

1 replies

0 likes

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  • 1 replies
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Songs from a Playlist stop playing after 6 sec

PlanPremiumCountry: MexicoDeviceSamsung Galaxy 7 EdgeOperating SystemAndroid 8.0.0 My Question or Issue Songs from a particular playlist (Accoustic Lounge - Chillout & Easy Listening by lmljoe) stop playing after 6 seconds. I downloaded this playlist...

Newbie

Plan Premium Country: Mexico Device Samsung Galaxy 7 Edge Operating System Android 8.0.0   My Question or Issue  Songs from a particular playlist (Accoustic Lounge - Chillout &...

400 Views

0 replies

0 likes

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Suboptimal listening/search history

So, the way i use Spotify is i have a huge playlist of song that i have saved as a main platform and then i queue song i feel like listening to on top of that. My problem is that when you search for a song and queue them, they do not show up in liste...

Casual Listener

So, the way i use Spotify is i have a huge playlist of song that i have saved as a main platform and then i queue song i feel like listening to on top of that. My problem is that when you search for ...

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes

I can no longer follow Frank Zappa

I am a premium subscriber on a Samsung Galaxy Note 9. Recently certain artists have removed the Following tag, and I can not add it back to the artists for any length of time. Frank Zappa, Great White, Richie Kotzen among others remain unable for me ...

Newbie

I am a premium subscriber on a Samsung Galaxy Note 9. Recently certain artists have removed the Following tag, and I can not add it back to the artists for any length of time. Frank Zappa, Great Whit...

296 Views

0 replies

0 likes

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Where is the play next option?

My Question or IssueOne of the reasons I chose Spotify over YT red or Google play is the ability to queue songs I like AND the play next function... If I happen to see a song I want to hear next, and not at the end of a long list of songs Ive selecte...

Newbie

My Question or Issue One of the reasons I chose Spotify over YT red or Google play is the ability to queue songs I like AND the play next function... If I happen to see a song I want to hear next, a...

882 Views

0 replies

12 likes

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Solved!! Heart button not working

PlanFreeCountry CanadaDeviceSamsung Galaxy 7? My Question or Issue On my Discover Weekly the "heart button" won't work. Nothing happens when i tap it... the "dislike" button doesn't either...

Casual Listener

  Plan Free Country  Canada Device Samsung Galaxy 7?    My Question or Issue   On my Discover Weekly the "heart button" won't work.  Nothing happens when i ta...

SkyrimKayJames

Casual Listener

1521 Views

1 replies

0 likes

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  • 1 replies
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Some titles cannot be played

PlanPremiumCountry: Luxembourg, France DeviceSamsung Galaxy S8+, Windows Desktop VersionOperating SystemAndroid Oreo 8.0.0 My Question or IssueSome songs cannot be played. They are grey instead of white. Please help. Yours sincerelyFILBIG Felix

Newbie

Plan Premium Country: Luxembourg, France   Device Samsung Galaxy S8+, Windows Desktop Version Operating System Android Oreo 8.0.0   My Question or Issue Some songs cannot be ...

Jose_M

Spotify Star

452 Views

1 replies

1 likes

  • 452 Views
  • 1 replies
  • 1 likes

Local files won't play on Android or Desktop, but plays fine on iOS

(Mirroring my thread in the Dektop section, because it applies to this subforum as well: https://community.spotify.com/t5/Android/Local-files-won-t-play-on-Android-or-Desktop-but-plays-fine...) PlanPremiumCountry USDeviceGalaxy S9+ (8.0, ARG8) runnin...

Gig Goer

(Mirroring my thread in the Dektop section, because it applies to this subforum as well: https://community.spotify.com/t5/Android/Local-files-won-t-play-on-Android-or-Desktop-but-plays-fine...) &nbs...

clicheusername

Gig Goer

565 Views

1 replies

0 likes

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  • 1 replies
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Spotify control on Pioneer AVH-X490BS with Android not working

For the last few months I have not been able to directly control Spotify on my Samsung Galaxy S7 via Bluetooth connection to my aftermarket Pioneer car stereo receiver. Basically when I try to initiate the connection from the Spotify App on my Pionee...

Newbie

For the last few months I have not been able to directly control Spotify on my Samsung Galaxy S7 via Bluetooth connection to my aftermarket Pioneer car stereo receiver. Basically when I try to initia...

716 Views

0 replies

0 likes

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Repeat button is gone on premium account.

I'm a premium user in the US. Typically I listen to just my daily mixes on my commute, but last night I went to listen to a specific album and noticed the repeat button had been replaced with one of the heart shaped like buttons. I don't know when th...

Casual Listener

I'm a premium user in the US. Typically I listen to just my daily mixes on my commute, but last night I went to listen to a specific album and noticed the repeat button had been replaced with one of ...

AJHuxLee

Newbie

8878 Views

3 replies

22 likes

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  • 3 replies
  • 22 likes

Subidas y bajadas de volumen oneplus 6 con Android p estable.

Buenas tardes, desde la última actualización de spotify al escuchar música se baja y sube el volumen aleatoriamente, en la barra de volumen sigue al maximo, pero como a los 20 seg de cada canción se siente que baja un 25 % y luego al tiempo vuelve a ...

Newbie

Buenas tardes, desde la última actualización de spotify al escuchar música se baja y sube el volumen aleatoriamente, en la barra de volumen sigue al maximo, pero como a los 20 seg de cada canción se ...

582 Views

0 replies

0 likes

  • 582 Views
  • 0 replies
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Android 9.0 PIE on Sony XZ3> lockscreen??

PlanPremiumCountry NetherlandsDeviceSony XZ3Operating SystemAndroid PIE 9.0 My Question or Issue I came from Iphone, where i could operate Spotify on the lockscreen. I can't get it working on the lockscreen on my XZ3. I would love to control spotify ...

Visitor

Plan Premium Country  Netherlands Device Sony XZ3 Operating System Android PIE 9.0   My Question or Issue  I came from Iphone, where i could operate Spotify on the lockscreen...

user-removed

Not applicable

1020 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Android Bug

PlanPremiumCountry DeviceA5 2017 samsungOperating System Android Oreo My Question or Issue When i chose a song from a playlist then switch to another app, then i enter again Spotify there is a visual bug.

Newbie

Plan Premium Country  Device A5 2017 samsung Operating System  Android Oreo   My Question or Issue  When i chose a song from a playlist then switch to another app, t...

Katerina

Spotify Legend

1012 Views

1 replies

0 likes

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  • 1 replies
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Change default play mode

PlanPremiumCountry UkDeviceSamsung galaxy 8Operating SystemAndroid My Question or IssueI hate shuffle and always want to play songs in order they are presented on album... how can I do that? The default seems to be shuffle.

Newbie

Plan Premium Country  Uk Device Samsung galaxy 8 Operating System Android   My Question or Issue I hate shuffle and always want to play songs in order they are presented on album....

877 Views

0 replies

0 likes

Play
  • 877 Views
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How do we see which playlist your favorite song is in.

My Question or Issue We listened a song and we loved it. We want to see which playlist used this song, and we want to listen songs,like that song.

Newbie

  My Question or Issue  We listened a song and we loved it. We want to see which playlist used this song, and we want to listen songs,like that song. 

396 Views

0 replies

0 likes

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Offline playlists still using mobile data

I've been doing some reading, it seems like it shouldnt do this, yet it still does. Are there plans to fix it?

Newbie

  I've been doing some reading, it seems like it shouldnt do this, yet it still does.   Are there plans to fix it?  

348 Views

0 replies

0 likes

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  • 0 replies
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Spotify option import Android

A day ago I had a Spotify premium account where I had the option to import. But, now with my new account I do not have that option I need help on how to fix that my current account is premium

Newbie

A day ago I had a Spotify premium account where I had the option to import. But, now with my new account I do not have that option I need help on how to fix that my current account is premium

583 Views

0 replies

2 likes

import android fix premium
  • 583 Views
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  • 2 likes

1

1

Visitor

1

480 Views

0 replies

0 likes

  • 480 Views
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No lock screen controls LG stylo 4

PlanPremiumCountry USADeviceLG stylo 4Operating SystemAndroid 8.1.0 My Question or Issue I cannot get the control panel to come up on my lock screen. On my old phone (LG K20 plus) this just happened automatically .

Newbie

Plan Premium Country  USA Device LG stylo 4 Operating System Android 8.1.0   My Question or Issue  I cannot get the control panel to come up on my lock screen. On my old phon...

645 Views

0 replies

0 likes

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Superuser Contribution Opening app keeps launching Chrome.

PlanPremiumCountry USADeviceDroid / Mototola Z ForceOperating SystemAndroid My Question or Issue So I had to uninstall Spotify as several songs just kept freezing that were donwloaded. I reinstalled and now everytime I open Spotify it launches Chrome...

Newbie

  Plan Premium Country  USA Device Droid / Mototola Z Force Operating System Android   My Question or Issue   So I had to uninstall Spotify as several songs just kept ...

Guido

Spotify Legend

3411 Views

1 replies

0 likes

  • 3411 Views
  • 1 replies
  • 0 likes