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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117957 Views

27 replies

4 likes

  • 117957 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237368 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237368 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598117 Views

79 replies

3 likes

  • 598117 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490722 Views

581 replies

42 likes

Account
Free
  • 490722 Views
  • 581 replies
  • 42 likes

"Spotify Keeps Stopping" New Galaxy S9 Android 8.0.0

sDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue I just got a brand new galaxy s9 running oreo, and can't get spotify up and running. It just says "Spotify keeps stopping". I tried clearing the cache, doing a clean install, an...

Casual Listener

  sDevice Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  I just got a brand new galaxy s9 running oreo, and can't get spotify up and running.  ...

673 Views

0 replies

1 likes

  • 673 Views
  • 0 replies
  • 1 likes

Desktop App Blows, not to mention Android App

Macbook Pro Mid 2012Samsung Galaxy 8 Hi, Has anyone else been having difficulties with both the Desktop app and Android app? It's getting to the point where I may have to switch platforms. The Desktop app is unresponsive most days, it takes about 25 ...

Newbie

  Macbook Pro Mid 2012 Samsung Galaxy 8    Hi,    Has anyone else been having difficulties with both the Desktop app and Android app? It's getting to the poin...

346 Views

0 replies

1 likes

  • 346 Views
  • 0 replies
  • 1 likes

Solved!! Can't log in - complicated

PlanFreeCountry U.S./MexicoDeviceMoto G5 My Question or Issue I registered for Spotify when I was in Mexico earlier this year, but I am in the U.S. now and this is where I'll be for the duration. I can't login on the Android app. It won't recognize m...

Regular

  Plan Free Country  U.S./Mexico Device Moto G5   My Question or Issue  I registered for Spotify when I was in Mexico earlier this year, but I am in the U.S. now and this...

vtstang66

Regular

682 Views

1 replies

0 likes

  • 682 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs not playing

PlanPremiumCountry DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue I know this has been mentioned before I googled it first, but there seems to be no solution, so I'll ask post it again: I have the paid for app and an extensiv...

Casual Listener

Plan Premium Country   Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  I know this has been mentioned before I googled it first, but there ...

Guido

Spotify Legend

909 Views

2 replies

0 likes

  • 909 Views
  • 2 replies
  • 0 likes

Superuser Contribution Problem with Song Full Picture Display on Android Car Radio

Country SwitzerlandDeviceXTRONS PB78JCCPOperating SystemAndroid Oreo My Question or Issue Befor the last Update, The Screen of the Music Titel was good to show, but after Update is the Titel Picture very small. The first Picture is after Update, the ...

Casual Listener

  Country  Switzerland Device XTRONS PB78JCCP Operating System Android Oreo   My Question or Issue  Befor the last Update, The Screen of the Music Titel was goo...

Guido

Spotify Legend

1696 Views

5 replies

1 likes

  • 1696 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Spotify Connect will not connect

PlanPremiumCountry DeviceOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy spotify has worked flawlessly for the last couple of years. Recently, I've been having connection issues on both my phone & laptop. (I have a a ga...

Regular

Plan Premium Country   Device Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My spotify has worked flawlessly for the last couple of years. Re...

Jemi

Spotify Legend

2159 Views

3 replies

0 likes

  • 2159 Views
  • 3 replies
  • 0 likes

Keeps cutting out

PlanPremium CountryUK DeviceSamsung Galaxy Edge Operating System Android My Question or IssueYesterday my Spotify just started to cut out about 4 seconds into each song. I didn't think much of it but today it is doing the same. I have done the follow...

Newbie

Plan Premium  Country UK    Device Samsung Galaxy Edge  Operating System  Android    My Question or Issue Yesterday my Spotify just started to cut out ab...

787 Views

0 replies

0 likes

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  • 0 replies
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[Discover Weekly] Keep suggesting me Polish songs

Hi,Every week I get polish songs suggested. I keep trying to dislike all Polish authors but the amount off suggestions is not getting lower. Can somebody remove once and for all Polish songs from my discover weekly lists? Maybe there is a hidden opti...

Newbie

   Hi, Every week I get polish songs suggested. I keep trying to dislike all Polish authors but the amount off suggestions is not getting lower. Can somebody remove once and for all Polis...

555 Views

0 replies

3 likes

  • 555 Views
  • 0 replies
  • 3 likes

Can not share Spotify songs on Instagram in my honor 9

PlanPremiumCountryBrazilDeviceHonor 9Operating SystemAndroid Oreo My Question or Issue Do you have a solution to this problem?I would like to know if anyone knows if there are any solutions to be able to share the Spotify songs on Instagram. Because ...

Casual Listener

Plan Premium Country Brazil Device Honor 9 Operating System Android Oreo   My Question or Issue  Do you have a solution to this problem?I would like to know if anyone knows i...

Selenyas

Casual Listener

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Recently played not showing entire album

Subscription: PremiumCountryCanada Device(Samsung Galaxy Operating System (Android Oreo.) My Question or Issue Hey I was wondering if anyone else had this problem. When i click on an album thats is in my recently played, it only shows the downloaded ...

Newbie

Subscription: Premium Country Canada  Device (Samsung Galaxy 😎 Operating System  (Android Oreo.)   My Question or Issue    Hey I was wondering if anyone else ...

639 Views

0 replies

0 likes

Android
Android App
Android Galaxy s8
  • 639 Views
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Superuser Contribution Chromecasting silence

Spotify is casting silence when I try to cast from my Pixel 2 XL to any of my Chromecast devices in my house (several - Google Home, Chromecast Audio, etc). I can see the song advancing on my phone, but nothing is coming out of my Chromecast attached...

Regular

Spotify is casting silence when I try to cast from my Pixel 2 XL to any of my Chromecast devices in my house (several - Google Home, Chromecast Audio, etc).   I can see the song advancing on m...

Jemi

Spotify Legend

1580 Views

5 replies

0 likes

  • 1580 Views
  • 5 replies
  • 0 likes

Superuser Contribution App opens on my phone when playing spotify on my computer

PlanPremiumCountryUKDeviceMoto g5+Operating SystemAndroid 7.0Spotify App version8.4.70.666 armV7 My Question or IssueWhen I play spotify via my computer, the spotify App on my phone opens and I can see the song that is being played. It doesn't actual...

Casual Listener

Plan Premium Country UK Device Moto g5+ Operating System Android 7.0 Spotify App version 8.4.70.666 armV7   My Question or Issue When I play spotify via my computer, the spotify...

Jemi

Spotify Legend

6411 Views

4 replies

0 likes

  • 6411 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify trying to play songs not downloaded when offline

I'm frequently having many problems with Spotify but unfortunately it's the least garbage music streaming app I've tried so I just have to suck it up. My current major problem is Spotify trying to play songs that I don't have downloaded when I don't ...

Casual Listener

I'm frequently having many problems with Spotify but unfortunately it's the least garbage music streaming app I've tried so I just have to suck it up.   My current major problem is Spotify try...

Peter

Spotify Legend

1219 Views

3 replies

1 likes

  • 1219 Views
  • 3 replies
  • 1 likes

Solved!! Spotify keeps on signing out of my account...HELP!!!

Hello, I am using Spotify for Android. Spotify keeps signing me out whenever I open the app, and it's NOT because I cleared the app's data.It's because whenever I close the app, it signs me out. I don't know why this happened, but I didn't even hit "...

Visitor

Hello,   I am using Spotify for Android. Spotify keeps signing me out whenever I open the app, and it's NOT because I cleared the app's data. It's because whenever I close the app, it signs m...

Billy-J

Spotify Star

12523 Views

10 replies

0 likes

  • 12523 Views
  • 10 replies
  • 0 likes

Filter Playlist Not Working Properly

PlanPremiumDeviceGoogle Pixel 2 My Question or Issue When filtering a playlist (lets say, I want to find a single artist within that playlist), it works - it shows only the searched item. However when I play, if shuffle is on, it will ignore the filt...

Casual Listener

Plan Premium Device Google Pixel 2     My Question or Issue  When filtering a playlist (lets say, I want to find a single artist within that playlist), it works - it shows only ...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

Discover Weekly not updating

PlanPremiumCountry UKDeviceOnePlus 3Operating SystemAndroid Oreo My Question or Issue I started with Spotify in 2017, but decided to go back to just having Google Play Music (sorry!) and uninstalled it. Anyways, come this year, I reinstalled it and m...

Newbie

Plan Premium Country  UK Device OnePlus 3 Operating System Android Oreo   My Question or Issue  I started with Spotify in 2017, but decided to go back to just having Goo...

571 Views

0 replies

0 likes

Discover Weekly
faults
Release Radar
updates
  • 571 Views
  • 0 replies
  • 0 likes

Shuffle

Why does my playlist keep playing the same songs in the same order, once I've reached the end of my playlist? Every time I've gone through my 150+ songs, I press to re shuffle, but it will be in the exact same order as the last few times. Sometimes I...

Casual Listener

Why does my playlist keep playing the same songs in the same order, once I've reached the end of my playlist? Every time I've gone through my 150+ songs, I press to re shuffle, but it will be in the ...

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

Any chance they will fix back the library

PlanFreeCountry CanadaDevicePixel 2Operating SystemAndroid Pie My Question or Issue The library used to be really functionnal but it hasn't been for a couple of months. I used to favorite songs and album and just like in most library if I went into t...

Casual Listener

Plan Free Country  Canada Device Pixel 2 Operating System Android Pie   My Question or Issue  The library used to be really functionnal but it hasn't been for a couple of mon...

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
  • 0 likes

Android app stops working after every song

I have the free android app version on my smart phone...it worked fine until today. I shuffle play my library, but the app stops working after one song or a few. It does it randomly. I have tried clearing my cache, powering the phone off and on and c...

Newbie

I have the free android app version on my smart phone...it worked fine until today.  I shuffle play my library, but the app stops working after one song or a few.  It does it randomly.&nbsp...

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes

(Premium Account) Spotify keeps turning shuffle back on

PlanPremiumCountryCanada DeviceGoogle Pixel 2Operating SystemAndroid Pie My Question or IssueSpotify keeps turning shuffle on when I select a song. I have to keep turning it off every session but whenever I relog it turns shuffle back on!

Newbie

Plan Premium Country Canada  Device Google Pixel 2 Operating System Android Pie   My Question or Issue Spotify keeps turning shuffle on when I select a song. I have to keep turnin...

349 Views

0 replies

1 likes

  • 349 Views
  • 0 replies
  • 1 likes