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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110334 Views

26 replies

3 likes

  • 110334 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222183 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222183 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578817 Views

79 replies

3 likes

  • 578817 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476854 Views

577 replies

40 likes

Account
Free
  • 476854 Views
  • 577 replies
  • 40 likes

Superuser Contribution is there any tag information available related to the different playlists? accessible?

looking for a manner to sort playlists (links) with most complete available tag information available on Spotify. Using an Excel table, filter and then play my choice by clicking the playlist link in this Excel sheet. thanks

Casual Listener

    looking for a manner to sort playlists (links) with most complete available tag information available on Spotify. Using an Excel table, filter and then play my choice...

Peter

Spotify Legend

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Help! Shuffling all my songs doesn't work.

Hi, I have a premium account with Spotify. Whenever I visit my 'songs tab', Spotify shuffles the music to a limited degree - it plays music from my saved albums, before playing my saved songs... Could I have some help? Many thanks.

Newbie

Hi, I have a premium account with Spotify. Whenever I visit my 'songs tab', Spotify shuffles the music to a limited degree - it plays music from my saved albums, before playing my saved songs...&nbsp...

Peter

Spotify Legend

632 Views

1 replies

0 likes

  • 632 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change download location grayed out

I am using an Sony Xperia xa1 ultra which has Spotify installed by standard.When I want to change the download location I can click on the option to do it but however after that I can see internal storage and as card but only grayed out so I can't ch...

Regular

I am using an Sony Xperia xa1 ultra which has Spotify installed by standard.When I want to change the download location I can click on the option to do it but however after that I can see internal st...

Peter

Spotify Legend

873 Views

1 replies

0 likes

  • 873 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist not loading

PlanPremiumCountry DeviceXiomi redmiOperating SystemAndroid My Question or Issue When I click an artist/album/playlist from my library the songs don't load. I get a green circle in the center of the screen that keeps spinning as if its loading but th...

Newbie

Plan Premium Country   Device Xiomi redmi Operating System Android    My Question or Issue  When I click an artist/album/playlist from my library the songs don't load. I...

Peter

Spotify Legend

1337 Views

1 replies

0 likes

  • 1337 Views
  • 1 replies
  • 0 likes

Superuser Contribution Photo of the album on Android locking screen

In an old version we could see the photo of the album on the lock screen however with an update This was lost, please return this option, it was very nice to visualize itPlanPremiumCountry Ecuador DeviceHuawei Mate 10Operating SystemAndroid 8.0 Pleas...

Newbie

In an old version we could see the photo of the album on the lock screen however with an update This was lost, please return this option, it was very nice to visualize it Plan Premium Country &nb...

Peter

Spotify Legend

867 Views

1 replies

0 likes

Lock Screen Issues
lockscreen
Photo
  • 867 Views
  • 1 replies
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Solved!!Superuser Contribution Offline issue

Spotify tells me I am offline when I try to Search or See All Albums, even though I have wifi access and can fully access the albums that come up in the list. I can resolve this problem for a short time if I reboot my phone but eventually it always c...

Visitor

    Spotify tells me I am offline when I try to Search or See All Albums, even though I have wifi access and can fully access the albums that come up in the list.  I can resolve this...

Peter

Spotify Legend

1513 Views

3 replies

0 likes

  • 1513 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify always says i'm offline

Country: UKDevice: OnePlus 5Android Version: 8.1.0Spotify Version: 8.4.72.845Issue: Spotify says i'm offline, when connected to either Wi-Fi or 4g. Some downloaded playlists available, others not. Cannot search, cannot listen to non-downloaded playli...

Visitor

    Country: UK Device: OnePlus 5 Android Version: 8.1.0 Spotify Version:  8.4.72.845 Issue: Spotify says i'm offline, when connected to either Wi-Fi or 4g. Some downloaded playl...

Peter

Spotify Legend

1495 Views

2 replies

1 likes

  • 1495 Views
  • 2 replies
  • 1 likes

Superuser Contribution Podcasts Few Questions

PlanPremiumCountryUnited Kingdom DeviceSamsung Galaxy 8 My Question or IssueHi all, I've decided to try and switch to spotify for podcasts as it saves having a seperate app. I have a couple of questions/suggestions. 1. If I download podcasts and swit...

Newbie

Plan Premium Country United Kingdom    Device Samsung Galaxy 8     My Question or Issue Hi all,   I've decided to try and switch to spotify for podcasts as it sav...

Peter

Spotify Legend

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't pause music when you get a call when using chromecast

Device: Android Samsung A5 (2017), Android 8.0.0 Hi All, Just installed spotify free for the first time. I found that when playing via my phone it will pause the music when I get a phone call but not when I am using my chromecast audio device. I've t...

Casual Listener

Device: Android Samsung A5 (2017), Android 8.0.0   Hi All,   Just installed spotify free for the first time.  I found that when playing via my phone it will pause the music when I ...

Peter

Spotify Legend

1096 Views

1 replies

0 likes

  • 1096 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist/song radio disappearing in an irregular basis

PlanPremiumCountryLithuania DeviceLG G5Operating SystemAndroid Oreo My Question or Issue Artist/song radio function disappears unpredictably. I don't think it has anything to do with a specific artist/song. In some occations it works perfectly. Other...

Newbie

Plan Premium Country Lithuania  Device LG G5 Operating System Android Oreo   My Question or Issue  Artist/song radio function disappears unpredictably. I don't thin...

Peter

Spotify Legend

616 Views

1 replies

0 likes

  • 616 Views
  • 1 replies
  • 0 likes

Reproducción aleatoria de varias listas al tiempo

Buenas tardes, quería saber si hay alguna forma de reproducir desde mi android varias listas de forma aleatoria? Se que en la aplicación de windows esto es posible creando una carpeta que contenga las listas, pero no se como se hace en el celular.Por...

Newbie

Buenas tardes, quería saber si hay alguna forma de reproducir desde mi android varias listas de forma aleatoria? Se que en la aplicación de windows esto es posible creando una carpeta que contenga la...

2785 Views

0 replies

5 likes

PL
Play Folder
Shuffle folder
Shuffle Playlist
  • 2785 Views
  • 0 replies
  • 5 likes

music playing but no sound

PlanPremiumCountry USDeviceSony Xperia xz premiumOperating System( Android Oreo) My Question or Issue Automatically stop background music playing (didn't stop play just no sound) but the play button still showing playing when this issue happen. and a...

Newbie

  Plan Premium Country  US Device Sony Xperia xz premium Operating System ( Android Oreo)   My Question or Issue  Automatically stop background music playing (didn...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
  • 0 likes

Spotify stuck offline on mobile android

Spotify premiumOn a Samsung galaxy s6 edgeMy issue:My device has been stuck in offline for the past month or so now. I've tried logging out and back in, uninstalling and reinstalling, etc. Reinstalling seems to correct the issue, but only for a few d...

Newbie

Spotify premium On a Samsung galaxy s6 edge My issue: My device has been stuck in offline for the past month or so now. I've tried logging out and back in, uninstalling and reinstalling, etc. Rein...

150jason

Newbie

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Shuffling album does not play songs in the actual album

I'm trying to shuffle an album, but all it does is play random suggested tracks and not the acutal tracsks in the album, or evern songs by that artist. Just completley random artist that have nothing to do with what I want to listen to. If this is be...

Newbie

I'm trying to shuffle an album, but all it does is play random suggested tracks and not the acutal tracsks in the album, or evern songs by that artist. Just completley random artist that have no...

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

Superuser Contribution Why are Artists Bios gone?

I've always used the android app version and recently I've had no artist bio information for any artist in my library. Also no concert information. This is an ongoing issue even after deleting my cache and uninstalling and reinstalling the app from t...

Regular

I've always used the android app version and recently I've had no artist bio information for any artist in my library. Also no concert information. This is an ongoing issue even after deleting my cac...

Animaleyes

Regular

5050 Views

11 replies

5 likes

  • 5050 Views
  • 11 replies
  • 5 likes

Song information not showing in car

PlanPremiumCountrySpainDeviceHuawei P10 (VTR-L29)Operating SystemAndroid Oreo 8.0.0My Question or IssueI've learned (and I'm currently suffering) that there's an ongoing issue since last year with playback via bluetooth, by which metadata is not show...

Casual Listener

Plan Premium Country Spain Device Huawei P10 (VTR-L29) Operating System Android Oreo 8.0.0 My Question or Issue I've learned (and I'm currently suffering) that there's an ongoi...

1018 Views

0 replies

1 likes

  • 1018 Views
  • 0 replies
  • 1 likes

Play weekly remix without "shuffle play"

PlanPremiumCountry NetherlandsDevicevarious android devices, volumio, windows desktop player etc..Operating SystemVarious android versions, linux, windows 10 My Question or Issue i like to listen to weekly mixes by various dj's like Armin van Buren, ...

Newbie

Plan Premium Country  Netherlands Device various android devices, volumio, windows desktop player etc.. Operating System Various android versions, linux, windows 10     &nbsp...

315 Views

0 replies

0 likes

  • 315 Views
  • 0 replies
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Headphone track controls not working consistently

PlanPremiumCountry USADeviceSamsung Note 8Operating SystemAndroid Oreo My Question or Issue Track controls for headphones only work when I restart the phone. After app loses focus the controls stop working and I have to restart phone again. Rebooting...

Casual Listener

Plan Premium Country  USA Device Samsung Note 8 Operating System Android Oreo   My Question or Issue  Track controls for headphones only work when I restart the phone. A...

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
  • 0 likes

trouble playing podcasts without downloading them on app

Hi,Lately, the play button on my has disappeared from my podcasts and instead, I only see a download sign. The only way to listen online is when I go to the New Episodes list and press edit. But I'd also like to be able to listen to old episodes offl...

Casual Listener

Hi, Lately, the play button on my has disappeared from my podcasts and instead, I only see a download sign. The only way to listen online is when I go to the New Episodes list and press edit. B...

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes

Android Auto Spotify takes over home Spotify

PlanPremiumCountryUSADevice(Galaxy S7 Edge)Operating System(Most recent Android) My Question or IssueWe have a Galaxy Tab that is used solely for streaming Spotify at home. We also stream Spotify on my phone when we're away from home. The plan only a...

Newbie

  Plan Premium Country USA Device (Galaxy S7 Edge) Operating System (Most recent Android)   My Question or Issue We have a Galaxy Tab that is used solely for streaming Spotify at...

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes