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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • nisafitri
  • Casual Listener
  • 30503 Views
  • 60 replies
  • 25 likes
  • 30503 Views
  • 60 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 871582 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 871582 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24990 Views
  • 3 replies
  • 0 likes
  • 24990 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution La música se para

Estoy teniendo problemas cunado estoy escuchando música que tengo descargada. Al principio pensé que eran unos auriculares, pero al escucharlo en alta voz sigo teniendo el mismo problema, la música deja sonar y tengo que entrar a la app desde mi Andr...

  • Casual Listener
  • Estoy teniendo problemas cunado estoy escuchando música que tengo descargada. Al principio pensé que eran unos auriculares, pero al escucharlo en alta voz sigo teniendo el mismo problema, la música d...
  • SergioDavid
  • Roadie
  • 1761 Views
  • 3 replies
  • 0 likes
  • 1761 Views
  • 3 replies
  • 0 likes

Superuser Contribution Android App Edit Playlist

PlanFree DeviceLG G5 My Question or Issue Old versions of Spotify used to allow you to search for song, artist, etc when trying to edit your playlist. This option has seemed to disappear in updated versions. I have been patient thinking it was a clic...

  • Casual Listener
  • Plan Free   Device LG G5   My Question or Issue  Old versions of Spotify used to allow you to search for song, artist, etc when trying to edit your playlist. This option has see...
  • Timetochange
  • Casual Listener
  • 317 Views
  • 3 replies
  • 0 likes
  • 317 Views
  • 3 replies
  • 0 likes

Spotify frequently freezes or won't load

PlanPremiumCountryUnited StatesDeviceGalaxy S9+Operating SystemAndroid Oreo 8.0 My Question or Issue:I recently got a new phone, a Galaxy S9+, upgrading from my old Note 5 which ran Spotify flawlessly. Now however, Spotify frequently either fails to ...

  • Newbie
  • Plan Premium Country United States Device Galaxy S9+ Operating System Android Oreo 8.0   My Question or Issue: I recently got a new phone, a Galaxy S9+, upgrading from my old Note...
  • Rad_97
  • Newbie
  • 7107 Views
  • 7 replies
  • 4 likes
  • 7107 Views
  • 7 replies
  • 4 likes

Superuser Contribution Offline mode doesn't work whatever I do

I am using a Galaxy Grand Prime Plus and although I am a premium member (student discount) in the offline mode I can only play songs for about 20 minutes. I've tried deleting the app and downloading the songs again but nothing seems to work and it's ...

  • Casual Listener
  • I am using a Galaxy Grand Prime Plus and although I am a premium member  (student discount) in the offline mode I can only play songs for about 20 minutes. I've tried deleting the app and downlo...
  • SergioDavid
  • Roadie
  • 290 Views
  • 3 replies
  • 0 likes
  • 290 Views
  • 3 replies
  • 0 likes

Superuser Contribution When listening to a song with the new full screen art, queue button is hidden

Some songs have full screen album art now. For example, Feel it Still by Portugal the Man. For these songs, the View Queue button in the top right is changed to a "share" button. The View Queue button is hidden behind a menu. So not only have they ad...

  • Regular
  • Some songs have full screen album art now. For example, Feel it Still by Portugal the Man. For these songs, the View Queue button in the top right is changed to a "share" button. The View Queue butto...
  • SergioDavid
  • Roadie
  • 993 Views
  • 1 replies
  • 1 likes
  • 993 Views
  • 1 replies
  • 1 likes

Cannot add "Starry Night" by Mamamoo to my own playlist

PlanPremiumCountry Hong KongDevice(Samsung Galaxy S6 Edge)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I cannot find the search result of Starry night by Mamamoo. But i can see the Spotify definitely added this song fr...

  • Casual Listener
  • Plan Premium Country  Hong Kong Device (Samsung Galaxy S6 Edge) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I cannot find the search...
  • squidyyyyyau
  • Casual Listener
  • 1548 Views
  • 2 replies
  • 4 likes
  • 1548 Views
  • 2 replies
  • 4 likes

Solved!! Like button disappeared in new radio view

PlanPremiumCountryUSADeviceOnePlus 5TOperating SystemAndroid Oreo My Question or IssueRecently, for some songs the album art/video fills up the whole screen on my phone while they are playing. This seems to be a new feature. However, when I'm playing...

  • Newbie
  • Plan Premium Country USA Device OnePlus 5T Operating System Android Oreo   My Question or Issue Recently, for some songs the album art/video fills up the whole screen on my phone while...
  • user-removed
  • Not applicable
  • 905 Views
  • 1 replies
  • 1 likes
  • 905 Views
  • 1 replies
  • 1 likes

download songs

PlanPremiumCountry PhilippinesDevicesony Xperi xa1Operating Systemnougat My Question or Issuei can't download song. i already update my apps, reinstall still i can't do it and also put the setting to use data when downloading.

  • Newbie
  • Plan Premium Country  Philippines Device sony Xperi xa1 Operating System nougat  My Question or Issue i can't download song. i already update my apps, reinstall still i can't do it...
  • Billy-J
  • Spotify Star
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Connectivity Issues Android

PlanFree/PremiumCountry USADevice(Samsung Galaxy note Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuel just recently switched to Spotify, and I am currently a premium member. I often use the album radio feature of the app...

  • Newbie
  • Plan Free/Premium Country  USA Device (Samsung Galaxy note 😎 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue l just recently switched to Spot...
  • Billy-J
  • Spotify Star
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local album and artist not appearing

PlanPremiumDeviceMoto G1Operating System Android NougatMy Question or Issue Recently added a local album. All the songs appear, the album art appears just fine. When selecting a song, the artist appears below as well. However when searching for the a...

  • Newbie
  • Plan Premium Device Moto G1 Operating System  Android Nougat My Question or Issue  Recently added a local album. All the songs appear, the album art appears just fine. When selecting...
  • JulianA_Bogota
  • Roadie
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is Spotify in EXCLUSIVE partnership with samsung for ANDROID WEAR?

Hi, Not sure where to ask.Visited quite a few forum entries before posting (if anyone needs references - can provide in comments, but look for yourself): everywhere I look for any smart watch integration for offline music storage playing (i.e.: while...

  • Newbie
  • Hi,   Not sure where to ask. Visited quite a few forum entries before posting (if anyone needs references - can provide in comments, but look for yourself): everywhere I look for any sma...
  • JulianA_Bogota
  • Roadie
  • 436 Views
  • 1 replies
  • 0 likes
  • 436 Views
  • 1 replies
  • 0 likes

Can't listen to any songs on my playlist on mobile device. All songs are grayed out

DeviceSamsung Galaxy 7 Android (Free) I made a few playlists from the music I have from my desktop. Everything plays fine there. When I use the app on my phone, there's not a single song that'll play from any of the playlists. All the songs are graye...

  • Casual Listener
  •   Device Samsung Galaxy 7 Android  (Free)   I made a few playlists from the music I have from my desktop.  Everything plays fine there.  When I use the app on my pho...
  • Billy-J
  • Spotify Star
  • 734 Views
  • 5 replies
  • 0 likes
  • 734 Views
  • 5 replies
  • 0 likes

Android app constantly thinks it's offline.

PlanPremiumCountry AustraliaDeviceSamsung Note 8Operating SystemAndroid Version: 8.0.0 Spotify Version: 8.4.63.584 armV7 My Question or Issue My Spotify App is seemingly unable to stay connected to the internet. Steps tried to fix issue: I've uninsta...

  • Casual Listener
  • Plan Premium Country  Australia Device Samsung Note 8 Operating System Android Version: 8.0.0   Spotify Version: 8.4.63.584 armV7   My Question or Issue  My Spotify Ap...
  • Jose_M
  • Spotify Star
  • 1146 Views
  • 3 replies
  • 0 likes
  • Android
    bug
    connection
  • 1146 Views
  • 3 replies
  • 0 likes

Superuser Contribution One album stuck at top of recently played

PlanPremiumCountry UkDeviceMotorola Moto g 5Operating SystemAndroid 7 My Question or Issue A couple weeks ago I listened to the cruel summer album by Kanye West, and since then that album has been stuck at the top of recently played. Every new song o...

  • Newbie
  • Plan Premium Country  Uk Device Motorola Moto g 5 Operating System Android 7   My Question or Issue  A couple weeks ago I listened to the cruel summer album by Kanye West, an...
  • SergioDavid
  • Roadie
  • 875 Views
  • 1 replies
  • 0 likes
  • 875 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Notification appears on Bluetooth or Charger connection. How can I disable?

Whenever I connect a bluetooth device to my phone or plug it into the charger, the Spotify notification is in my notification tray, even if I'm listening to another app. It's annoying that I have to constantly swipe it away. Please direct me to a dis...

  • Casual Listener
  • Whenever I connect a bluetooth device to my phone or plug it into the charger, the Spotify notification is in my notification tray, even if I'm listening to another app. It's annoying that I have to ...
  • SergioDavid
  • Roadie
  • 523 Views
  • 1 replies
  • 0 likes
  • 523 Views
  • 1 replies
  • 0 likes

Can't stop songs from playing...

Out of nowhere, every other song that plays is NOT on my playlist or the album I'm trying listen to. I have tried playing different playlists and albums, but for some reason songs from another album play every-other-song.These are not 'suggested' son...

  • Casual Listener
  • Out of nowhere, every other song that plays is NOT on my playlist or the album I'm trying listen to. I have tried playing different playlists and albums, but for some reason songs from another album ...
  • Wgreene
  • Casual Listener
  • 13447 Views
  • 2 replies
  • 0 likes
  • Other
  • 13447 Views
  • 2 replies
  • 0 likes

Login from Android not working

DeviceNexus 5XOperating SystemAndroid 8.1.0 My Question or IssueI cannot log in from my Android smartphone using my username or e-mail. Online, instead, the login works fine with both.

  • Casual Listener
  •   Device Nexus 5X Operating System Android 8.1.0   My Question or Issue I cannot log in from my Android smartphone using my username or e-mail. Online, instead, the login w...
  • paperoga17
  • Casual Listener
  • 541 Views
  • 6 replies
  • 0 likes
  • 541 Views
  • 6 replies
  • 0 likes

New Design

PlanPremiumCountrySpain Device Samsung Galaxy 8+Operating SystemAndroid Oreo 8.0 My Question or IssueWhy in one of my couple devices i see the new design (galaxy s6 edge), and in my other device (samsung s8+) i see the old design?i tried to uninstall...

  • Newbie
  •   Plan Premium Country Spain   Device  Samsung Galaxy 8+ Operating System Android Oreo 8.0   My Question or Issue Why in one of my couple devices i see the new de...
  • Billy-J
  • Spotify Star
  • 599 Views
  • 1 replies
  • 0 likes
  • 599 Views
  • 1 replies
  • 0 likes

Crashing Constantly

Crashing is interrupting my service to the point I'm considering switching to ihr or Pandora or something. I use Spotify for extended periods of time while working. Several times an hour, the app will crash, including the notification widget .I'll re...

  • Visitor
  • Crashing is interrupting my service to the point I'm considering switching to ihr or Pandora or something. I use Spotify for extended periods of time while working. Several times an hour, the app wil...
  • Billy-J
  • Spotify Star
  • 735 Views
  • 1 replies
  • 0 likes
  • 735 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connection failed

PlanPremiumCountry PhilippinesDeviceVivo V71 My Question or Issue I got this problem that says that my spotify says connection failed i've fixed this already yesterday but it came back again this morning an agent also told me to put this if i get thi...

  • Visitor
  • Plan Premium Country  Philippines Device Vivo V71     My Question or Issue  I got this problem that says that my spotify says connection failed i've fixed this already ye...
  • SergioDavid
  • Roadie
  • 411 Views
  • 1 replies
  • 0 likes
  • 411 Views
  • 1 replies
  • 0 likes