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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395934 Views

546 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8450 Views

0 replies

7 likes

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Samsung note 9

PlanPremiumCountryEngland DeviceSamsung Note 9Operating SystemAndroid My Question or Issue I have a Note 9. During playback spotify keeps cutting out at random times. Sometimes it is continuous cutting out. Other times a song can play without it stut...

Newbie

Plan Premium Country England   Device Samsung Note 9 Operating System Android   My Question or Issue  I have a Note 9.  During playback spotify keeps cutting out at ran...

426 Views

0 replies

0 likes

  • 426 Views
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Connectivity Issue with OnePlus 5.

PlanPremiumCountryBelgiumDeviceOnePlus 5Operating SystemAndroid 8.1.0 My Question or IssueHi, I'm using Spotify with a couple Sonos Play 1, that I control through my OnePlus 5.The problem is, I keep losing sync with the Spotify app. Sometimes the app...

Newbie

Plan Premium Country Belgium Device OnePlus 5 Operating System Android 8.1.0   My Question or Issue Hi,  I'm using Spotify with a couple Sonos Play 1, that I control through...

628 Views

0 replies

0 likes

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Layout change

PlanPremiumCountry The NetherlandsDeviceNexus 5xOperating SystemAndroid Oreo My Question or Issue Since the last update when i play music on "fullscreen" in the app I can't no longer switch between seeing the queue and the album cover. When I want to...

Newbie

  Plan Premium Country  The Netherlands Device Nexus 5x Operating System Android Oreo   My Question or Issue  Since the last update when i play music on "fullscreen" in...

Matalo

Roadie

868 Views

1 replies

0 likes

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  • 1 replies
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I cannot play any songs.

PlanFreeCountry TaiwanDeviceSamsung S7Operating SystemAndroid 7 My Question or Issue I cannot play any songs from android device.Here is my operation detials. Any step I do is wrong?https://youtu.be/O-FttyH47Tchttps://youtu.be/UIBAzJzCq5E

Newbie

Plan Free Country  Taiwan Device Samsung S7 Operating System Android 7   My Question or Issue  I cannot play any songs from android device. Here is my operation detials...

403 Views

0 replies

0 likes

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Problems

PlanPremiumCountry USADeviceNote 9Operating SystemAndroid Oreo My Question or Issue Bunch of issues lately. The newest is ViewAlbum, View Artist & Go To Song Radio options aren't available. (See image) Also, my music will just suddenly stop playing. ...

Newbie

Plan Premium Country  USA Device Note 9 Operating System Android Oreo   My Question or Issue  Bunch of issues lately. The newest is ViewAlbum, View Artist & Go To So...

664 Views

0 replies

0 likes

music stops
Options Unavailable
Premium not detected
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[Track Info ins't been Trasmitted] Toyota - Corolla 2018/2019

Since 30/04/2018 I posted about that the track info isn't been transmitted on my toyota corolla multimedia system (I believe to be a Pioneer).But after Spotify updates, the problem persist until today.I tried out others Music Apps and works fine (Goo...

Casual Listener

Since 30/04/2018 I posted about that the track info isn't been transmitted on my toyota corolla multimedia system (I believe to be a Pioneer). But after Spotify updates, the problem persist until to...

murilo_assuncao

Casual Listener

1498 Views

2 replies

3 likes

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  • 2 replies
  • 3 likes

sometimes local music fails to play

PlanPremiumOperating SystemAndroid Oreo My Question or Issuewhile listening to my custom playlist, when it comes a local file's turn to play, sometimes it just won't play, and i have to go forward/backwards and then back again, in order to resume pla...

Visitor

Plan Premium Operating System Android Oreo   My Question or Issue while listening to my custom playlist, when it comes a local file's turn to play, sometimes it just won't play, and i...

285 Views

0 replies

0 likes

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Solved!! problem with music downloads in the application

.I have a big problem with the application and I download music to listen to it after ofline but afterwards I look for it and it does not play me and apart it does not let me listen to the music of the playlists downloadedPlanPremiumCountry ChileDevi...

Newbie

.I have a big problem with the application and I download music to listen to it after ofline but afterwards I look for it and it does not play me and apart it does not let me listen to the music of t...

Matalo

Roadie

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
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Spotify Playing at Slowed speed on ALL Devices (Win10, Android LG G5, Xbox, PS4)

PlanPremiumCountry United StatesDeviceLG G5, PC, PS4, XBox 1Operating SystemWin10, Andorid 7.0 My Question or Issue Songs playing on all devices is playing in a slower tempo, like slowed down. Have tried uninstalling and re-installing on all devices....

Casual Listener

Plan Premium Country  United States Device LG G5, PC, PS4, XBox 1 Operating System Win10, Andorid 7.0   My Question or Issue  Songs playing on all devices is playing in a slo...

242 Views

0 replies

0 likes

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Please reactivate support for Spotify App in SYNC 3 Ford

My Question or IssueIt seems that the Spotify app is no longer supported on Ford's SYNC 3 media player. When you search for apps it doesn't come up. You can still play it over Bluetooth through the media stream but this is so much messier and you can...

Newbie

    My Question or Issue It seems that the Spotify app is no longer supported on Ford's SYNC 3 media player.  When you search for apps it doesn't come up.  You can still play i...

500 Views

0 replies

6 likes

  • 500 Views
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Both Android and Windows PC are giving me the same **STRESS**!

Plan Premium Country UK DeviceSamsung S7 and Windows DesktopOperating System(Android 8.0.0 and Windows 10 creator) My Question or Issue The last 2 weeks of spotify streaming has driven me to distraction with several issues, most are common to both An...

Casual Listener

  Plan Premium   Country UK   Device Samsung S7 and Windows Desktop Operating System (Android 8.0.0 and Windows 10 creator)   My Question or Issue   The last 2 we...

330 Views

0 replies

0 likes

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LG G6 Stop Plaing Music

Plan PremiumDevice LG G6 plusOperating System Android 8.0.0 My Question or IssueSince I have my new LG G6, Spotify stop playing music without reason.I use Bluetooth or cable hearphone. maybe android 8 restrict app usage : I see a message like 'spotif...

Newbie

Plan Premium Device LG G6 plus Operating System Android 8.0.0   My Question or Issue Since I have my new LG G6, Spotify stop playing music without reason. I use Bluetooth or cable hea...

413 Views

0 replies

0 likes

G6
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Superuser Contribution [Playlists] Collaborative Playlist Broken Shuffle

PlanPremium for FamilyCountryPortugalDeviceMultiple (OnePlus 5, OnePlus 5T, Oneplus 6)Operating SystemMultiple (Android Oreo, Android Pie) My Question or IssueI have a collaborative playlist with 4 four people (me included).We each take turns to add ...

Casual Listener

Plan Premium for Family Country Portugal Device Multiple (OnePlus 5, OnePlus 5T, Oneplus 6) Operating System Multiple (Android Oreo, Android Pie)   My Question or Issue I have a collab...

sp_efnj5-1hz

Casual Listener

1303 Views

4 replies

4 likes

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Connect Samsung Galaxy with Samsung TV

PlanPremiumCountryNetherlandsNetherlandDeviceSamsung Galaxy s7 and Samsung Smart TV My Question or IssueWe have a Samsung Smart TV with the app Spotify. My husband, who has an iPhone, can see the TV in the list for casting from the Spotify app on his...

Newbie

Plan Premium Country Netherlands Netherland Device Samsung Galaxy s7 and Samsung Smart TV   My Question or Issue We have a Samsung Smart TV with the app Spotify. My husband, who has an ...

287 Views

0 replies

0 likes

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Superuser Contribution Turn off casting to nearby device in Spotify

It seems that after all my attempts at turning off casting on my Galaxy S7, Spotify is determined to tell me that I can cast to a nearby device. As you can see in the screenshots, I have turned off Media controls for cast devices; turned off show nea...

Casual Listener

It seems that after all my attempts at turning off casting on my Galaxy S7, Spotify is determined to tell me that I can cast to a nearby device. As you can see in the screenshots, I have turned off&n...

3285 Views

0 replies

1 likes

  • 3285 Views
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Spotify app crashing

I am having this weird issue after updating my Spotify app on my OnePlus 6 from android oreo 8.1 to android 9.0 Pie. The app crashes randomly and sometimes just keeps on buffering even if i switch to wifi. Weird issue, havent faced anything like this...

Casual Listener

I am having this weird issue after updating my Spotify app on my OnePlus 6 from android oreo 8.1 to android 9.0 Pie. The app crashes randomly and sometimes just keeps on buffering even if i switch to...

482 Views

0 replies

1 likes

  • 482 Views
  • 0 replies
  • 1 likes

Spotify constantly freezing

the application freezes every moment And then when it changes the songs it remains with the cover of the previous song, when I give it pause sometimes I do not take it I gave a Factory reset to my phone and as it continues it gives the problem alread...

Newbie

the application freezes every moment And then when it changes the songs it remains with the cover of the previous song, when I give it pause sometimes I do not take it I gave a Factory reset to my ph...

Billy-J

Spotify Star

533 Views

1 replies

1 likes

  • 533 Views
  • 1 replies
  • 1 likes

Opção de armazenamento no SD Card sumiu

Plan Premium Samsung S7 Android The storage in SD card option disappeared, all my music where deleted and I can reestabilsh the storage in SD card.There's no support to the customer.Is there any solution to this problem?If not, i'm considering leave ...

Newbie

Plan Premium Samsung S7 Android   The storage in SD card option disappeared, all my music where deleted and I can reestabilsh the storage in SD card. There's no support to the custo...

388 Views

0 replies

1 likes

  • 388 Views
  • 0 replies
  • 1 likes

Spotify skips back on podcast episodes

PlanPremiumCountry UKDeviceSamsung Galaxy S8 Operating SystemAndroid Oreo My Question or Issue Hi, my Spotify has been skipping backwards on podcast episodes on its own. It generally happens when I am not doing anything and my screen is turned off. I...

Regular

Plan Premium Country  UK Device Samsung Galaxy S8  Operating System Android Oreo   My Question or Issue  Hi, my Spotify has been skipping backwards on podcast episo...

Billy-J

Spotify Star

4240 Views

1 replies

3 likes

  • 4240 Views
  • 1 replies
  • 3 likes

New interface changed to old

I was using the new interface but then after a made a payment the interface change to the old one, and I was used to the new so i what to go back to the new interface

Newbie

I was using the new interface but then after a made a payment the interface change to the old one, and I was used to the new so i what to go back to the new interface

649 Views

0 replies

0 likes

Android 8
Interface
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