Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountry FranceDeviceNokia 2Operating SystemAndroid 7.1.1 My Question or Issue Hi. My Spotify app stops the music playing after around 2 songs. The song is just stopped but the app stays opened. Any help ?
Plan Premium Country France Device Nokia 2 Operating System Android 7.1.1 My Question or Issue Hi. My Spotify app stops the music playing after around 2 songs. The song i...
Spotify Star
8904 Views
14 replies
1 likes
My Question or Issue How is this feature the only way to use songs that are already on my device on an app that's already on my device? Why do I need a PC in this day and age to do something so miniscule? There's absolutely no reasoning behind this o...
My Question or Issue How is this feature the only way to use songs that are already on my device on an app that's already on my device? Why do I need a PC in this day and age t...
Roadie
579 Views
1 replies
0 likes
How can I play an audiobook (in the Audible app) while Spotify plays music in the background (on Android)? Thanks, Cheers!
How can I play an audiobook (in the Audible app) while Spotify plays music in the background (on Android)? Thanks, Cheers!
688 Views
0 replies
0 likes
Hi. I get an error when trying to access the Coffee Break Spanish podcast. Was working fine until a few days ago. Any help would be great.PlanPremiumCountryUK DeviceNexus 5xOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Hi. I get an error when trying to access the Coffee Break Spanish podcast. Was working fine until a few days ago. Any help would be great. Plan Premium Country UK Device Nexus 5x ...
Newbie
601 Views
1 replies
0 likes
Is anyone having the same issue . A few days ago on was going to share a song and every time I click share the app keep crashing and I'm unable to share any content . I'm currently using android 8.0.0
Is anyone having the same issue . A few days ago on was going to share a song and every time I click share the app keep crashing and I'm unable to share any content . I'm currently using android 8.0.0
Community Legend
531 Views
4 replies
1 likes
Once the app is paused, while or while not playing music, and reopened, I am unable to search for any other artists or play new songs that were not already in queue. This persists on multiple wifi networks, LTE data, and several Galaxy S6's (I recent...
Once the app is paused, while or while not playing music, and reopened, I am unable to search for any other artists or play new songs that were not already in queue. This persi...
Newbie
797 Views
1 replies
0 likes
Hace días que quiero compartir canciones o álbumes por cualquier red social y al apretar compartir se me cierra la aplicación
Hace días que quiero compartir canciones o álbumes por cualquier red social y al apretar compartir se me cierra la aplicación
Community Legend
21429 Views
21 replies
15 likes
PlanPremiumCountryBrazilDeviceGalaxy 7Operating SystemAndroid The Add to Queue function in Android Devices is messy and confusing and apparently people at Spotify don't pay attemption on what paying customers think about this. Everybody in every part...
Plan Premium Country Brazil Device Galaxy 7 Operating System Android The Add to Queue function in Android Devices is messy and confusing and apparently people at Spotify...
420 Views
0 replies
1 likes
So I love the fact that Spotify is a music streaming service + social media (if one chooses so). If that's the case there needs to be some privacy option in place.I love the social option and have been fortunate enough to not have issues with it. Lat...
So I love the fact that Spotify is a music streaming service + social media (if one chooses so). If that's the case there needs to be some privacy option in place. I love the social option and have ...
Casual Listener
939 Views
2 replies
0 likes
Plan: PremiumCountry: US DeviceMotorola x4 - brand new12 gb free internal 60+ gb free sdOperating SystemAndroid Oreo - updated to latest What I've tried:Deleting cache, deleting data, deleting both, deleting them in different orderClean Re-installFor...
Plan: Premium Country: US Device Motorola x4 - brand new 12 gb free internal 60+ gb free sd Operating System Android Oreo - updated to latest What I've tried: ...
Casual Listener
1813 Views
6 replies
0 likes
When I add songs to the queue it pops up saying they have been added but they don't appear in the queue at all. I don't have any issues with the web or desktop player. PlanPremiumCountryCanadaDeviceNexus 5Operating SystemAndroid Cheers!
When I add songs to the queue it pops up saying they have been added but they don't appear in the queue at all. I don't have any issues with the web or desktop player. Plan Premium Country...
Casual Listener
899 Views
4 replies
1 likes
PlanPremiumCountrySingaporeDeviceSamsung Note 8Operating SystemAndroid Oreo 8 My Question or Issue I don't know when it started but just yesterday when I wanted to share a song to WhatsApp via Spotify, the app either reloaded back to the home page or...
Plan Premium Country Singapore Device Samsung Note 8 Operating System Android Oreo 8 My Question or Issue I don't know when it started but just yesterday when I wanted to sha...
Casual Listener
646 Views
2 replies
0 likes
PlanPremiumCountry United States of AmericaDevice(Google Pixel 2) My Question or Issue I just got a Google Pixel 2, but for some reason I can't share songs with anyone on it. When I press share, the app just closes. Is there a way to fix this?
Plan Premium Country United States of America Device (Google Pixel 2) My Question or Issue I just got a Google Pixel 2, but for some reason I can't share songs with anyone ...
Community Legend
822 Views
4 replies
2 likes
Plan fsmilyFree/PremiumCountry Android8 Rca maven pro I had a collection of songs on my liked from radio playlist and I just changed it's title to another playlist name and now I have no liked from radio list. When I like new stuff on radio it highli...
Plan fsmily Free/Premium Country Android8 Rca maven pro I had a collection of songs on my liked from radio playlist and I just changed it's title to another playlis...
Roadie
762 Views
2 replies
0 likes
Cannot add songs to queue, while adding them they not appear on the queue list.Latest Spotify version, tried to reinstall , didn't help.Please assist, frustrated DeviceOP3T, Samsung Galaxy tab s2Operating SystemOreoPremium Plan
Cannot add songs to queue, while adding them they not appear on the queue list. Latest Spotify version, tried to reinstall , didn't help. Please assist, frustrated Device OP...
Community Legend
692 Views
3 replies
2 likes
PlanPremiumCountry BrazilDeviceLenovo Moto Z2 PlayOperating SystemAndroid 8.0.0 My Question or Issue When I'm running Spotify in the background and open any other app the songs volume goes down (feels like 50% less) and the only way to turn it back t...
Plan Premium Country Brazil Device Lenovo Moto Z2 Play Operating System Android 8.0.0 My Question or Issue When I'm running Spotify in the background and open any other a...
376 Views
0 replies
0 likes
PlanPremiumCountry USADeviceGoogle Pixel 2Operating SystemAndroid I just updated to Android version 9, and my Spotify version is 8.4.67.886 armV7. Today when I went to play some music, I noticed some interface changes. Specifically on the Playing scr...
Plan Premium Country USA Device Google Pixel 2 Operating System Android I just updated to Android version 9, and my Spotify version is 8.4.67.886 armV7. Today when I went t...
Casual Listener
4091 Views
13 replies
18 likes
Hello,I cant share any playlist or Song anymore I can share nothing. Everytime I tap the three dots and then "share", spotify just closes. Every **bleep** time. The only thing I "changed" is that I used a Service from soundiiz.com to transfer a playl...
Hello, I cant share any playlist or Song anymore I can share nothing. Everytime I tap the three dots and then "share", spotify just closes. Every **bleep** time. The only thing I "chang...
Moderator
2173 Views
7 replies
2 likes
Music stops/pause playing randomly, sometimes it works for 10 minutes and sometimes for 5 hours. This is happening on 5 devices.I've got a family premium sub. and everyone has the same problem.This happends with both offline and online mode.The phone...
Music stops/pause playing randomly, sometimes it works for 10 minutes and sometimes for 5 hours. This is happening on 5 devices. I've got a family premium sub. and everyone has the same problem...
Roadie
1253 Views
3 replies
1 likes
Whenever I try to share a song from spotify, the app refreshes and replays the songPlanFree/PremiumDeviceOnePlus3Operating SystemAndriod 8.0.0/OxygenOS 5.0.4
Whenever I try to share a song from spotify, the app refreshes and replays the song Plan Free/Premium Device OnePlus3 Operating System Andriod 8.0.0/OxygenOS 5.0.4
Newbie
391 Views
2 replies
3 likes
