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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6773 Views

0 replies

7 likes

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App stops respondind when loging in!

PlanFreeCountry LatviaDeviceHuawei Honor 7 LiteOperating SystemAndroid 7.0 My Question or Issue When i open spotify app on my phone and login via my email/username, the app stops responding. it started about 2 days ago. is there a fix for this? Thank...

Newbie

Plan Free Country  Latvia Device Huawei Honor 7 Lite Operating System Android 7.0   My Question or Issue  When i open spotify app on my phone and login via my email/username,...

Nico

Community Legend

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

No Code scanner for my account

PlanFreeCountryPhilippines Device(huawei Y5-II My Question or Issuei updated to the latest version yet i still dont have the code scanner/camera option.

Newbie

Plan Free Country Philippines   Device (huawei Y5-II   My Question or Issue i updated to the latest version yet i still dont have the code scanner/camera option.    

Jose_M

Spotify Star

655 Views

1 replies

0 likes

Android
Code scanner
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Solved!! Song share bug

PlanPremiumCountry LithuaniaDeviceSamsung S8Operating SystemAndroid 8 I encountered a bug where I cannot share my songs in any way cause when I press share option the app itself restarts and does nothing. I reinstalled the Spotify app, rebooted my ph...

Visitor

Plan Premium Country  Lithuania Device Samsung S8 Operating System Android 8  I encountered a bug where I cannot share my songs in any way cause when I press share option the app it...

Jose_M

Spotify Star

1498 Views

5 replies

2 likes

  • 1498 Views
  • 5 replies
  • 2 likes

Solved!! Spotify crashes/shuts down that view when pressing Share

PlanPremiumCountry United StatesDeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or IssueThere seems to be an issue with my Spotify where any time I press the Share button from the options menu, the current view / the app crashes and ...

Casual Listener

  Plan Premium Country  United States Device Samsung Galaxy S9+ Operating System Android Oreo   My Question or Issue There seems to be an issue with my Spotify where an...

saumya9888

Casual Listener

898 Views

2 replies

1 likes

  • 898 Views
  • 2 replies
  • 1 likes

Tablet mode on Mi Pad 4

PlanFreeDeviceMi Pad 4Operating SystemAndroid 8.1 Miui9 My Question or IssueTablet features not work in mi pad 4, I only can listen music on shuffle mode, but cannot select any song.

Newbie

  Plan Free Device Mi Pad 4 Operating System Android 8.1 Miui9   My Question or Issue Tablet features not work in mi pad 4, I only can listen music on shuffle mode, but cannot sele...

429 Views

0 replies

0 likes

  • 429 Views
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Music stopt randomly

Spotiy PremiumCountryNetherlandsDeviceNokia 7plus and Samsung S5Operating SystemAndroid 8.1 My Question or IssueMy music keeps pauzing, or stopping. When I am in the car, connected with an mic cable to the car system, but also at home, streaming to m...

Casual Listener

Spotiy Premium Country Netherlands Device Nokia 7plus and Samsung S5 Operating System Android 8.1   My Question or Issue My music keeps pauzing, or stopping. When I am in the car, conne...

Jose_M

Spotify Star

1107 Views

7 replies

0 likes

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Solved!! Share Button Is Not Working

I cant share my musics to nobody or none of the social media Spotify closing itself When i press to share. I had not this problem on my old phone Sony Xperia Z3 please help PlanPremiumCountry TurkeyDeviceSamsung Galaxy S8Operating SystemAndroid 8.0.0...

Casual Listener

I cant share my musics to nobody or none of the social media Spotify closing itself When i press to share. I had not this problem on my old phone Sony Xperia Z3 please help  Plan Premium Coun...

ahmetensaronur

Casual Listener

3911 Views

3 replies

0 likes

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I cant share the music im listening in any social network

Hi, since a cople of days ive having troubles with the option "share". I cant share what im listening in any social network, pls help.

Newbie

Hi, since a cople of days ive having troubles with the option "share". I cant share what im listening in any social network, pls help.  

Nico

Community Legend

232 Views

1 replies

0 likes

  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recent Android Update

PlanFreeCountryCanadaDeviceLG Stylo 3 PlusMy Question or IssueSo I can't afford Spotify Premium and it sucks that the many people who also cannot afford it can no longer choose what they listen to. We can't even use repeat anymore.I think that the an...

Casual Listener

Plan Free Country Canada Device LG Stylo 3 Plus My Question or Issue So I can't afford Spotify Premium and it sucks that the many people who also cannot afford it can no longer choose what the...

ZeMuffin

Newbie

2229 Views

6 replies

0 likes

Android update
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Random notifications ?

PlanPremiumCountryVietnamDeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or Issue For some reason, my phone randomly received notifications that music is playing on my MacBook but I'm no one in the (locked) room, nor did the 2 devices...

Newbie

Plan Premium Country Vietnam Device Samsung Galaxy S7 Operating System Android Oreo   My Question or Issue   For some reason, my phone randomly received notifications t...

Loxer

Community Legend

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
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My App won`t load anything after few minutes playing any music.

My application does not load playlists, does not search, nothing appears and loads forever after a while playing music, to return to normal, I have to close the application and open again, then the same thing happens. (I reinstalled it completely)Xia...

Casual Listener

    My application does not load playlists, does not search, nothing appears and loads forever after a while playing music, to return to normal, I have to close the application and open a...

mtt16

Casual Listener

306 Views

1 replies

0 likes

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Solved!! Software Crashes When Trying To "Share"

PlanPremiumCountryUnited States of AmericaDeviceLG V30 (LG-H931)Operating SystemAndroid Oreo (8.0.0)Software (Spotify) Version8.4.67.886 armv7 My IssueHello!When attempting to 'Share' a song, the app freezes (no button response) and then closes/crash...

Newbie

Plan Premium Country United States of America Device LG V30 (LG-H931) Operating System Android Oreo (8.0.0) Software (Spotify) Version 8.4.67.886 armv7     My Issue Hello! ...

Nico

Community Legend

744 Views

2 replies

5 likes

  • 744 Views
  • 2 replies
  • 5 likes

Can't share a song or playlist on the app, crashes every time. Please help!

The Spotify app crashes and returns to the home screen every time I try to share a song or playlist! Any ideas??

Newbie

The Spotify app crashes and returns to the home screen every time I try to share a song or playlist! Any ideas??  

Nico

Community Legend

578 Views

1 replies

1 likes

  • 578 Views
  • 1 replies
  • 1 likes

Wont let me share my music with Facebook

I've tried everything logging in and out/ uninstalling both apps and re installing them. Checking the connections between both in the settings. Signed in in many different ways. Turned off and on my phone and still nothing. Cleaned out data and cache...

Newbie

   I've tried everything logging in and out/ uninstalling both apps and re installing them. Checking the connections between both in the settings. Signed in in many different ways. Turned ...

Nico

Community Legend

263 Views

1 replies

0 likes

  • 263 Views
  • 1 replies
  • 0 likes

"Days before you have to go online"

Plan/Premium CountryUnited States DeviceGoogle Pixel Operating SystemAnsroid 9 - Pie My Question or Issue So I know you have to go online every so often so Spotify knows you have Premium. I go online a few times a day, but the offline countdown doesn...

Newbie

  Plan/ Premium   Country United States   Device Google Pixel   Operating System Ansroid 9 - Pie   My Question or Issue  So I know you have to go online ev...

779 Views

0 replies

0 likes

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most of screaming **bleep** murder missing

Only 3 tracks show PlanPremium Country Most of the album is missing from spotify only 3 tracks show up (title track, baby you don't wanna know and Blood in my eyes show up even after I hit save full albumDeviceSamsung Galaxy S4 and BLU Life One X2Ope...

Casual Listener

Only 3 tracks show  Plan Premium  Country  Most of the album is missing from spotify only 3 tracks show up (title track,  baby you don't wanna know and Blood in my eyes show u...

Jose_M

Spotify Star

341 Views

1 replies

0 likes

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  • 1 replies
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Can't find The **bleep** Put the Dinosaurs Here album

PlanPremiumCountry United StatesDeviceSamsung Galaxy S5Operating SystemAndroid Lollipop My Question or Issue I can't find "The **bleep** Put the Dinosaurs Here" album by Alice in Chains. Ever since their newest album was released August 24th, I can't...

Newbie

Plan Premium Country  United States Device Samsung Galaxy S5 Operating System Android Lollipop   My Question or Issue  I can't find "The **bleep** Put the Dinosaurs Here" alb...

Loxer

Community Legend

304 Views

1 replies

1 likes

  • 304 Views
  • 1 replies
  • 1 likes

Problem downloading

Helloso this is my problem. I have the premium plan on a Samsung s8. For about 2month every time I try to download an album or song it keeps giving me an "download error" message saying I have no more space. I've try removing albums,loggin out and ba...

Casual Listener

Hello so this is my problem. I have the premium plan on a Samsung s8. For about 2month every time I try to download an album or song it keeps giving me an "download error" message saying I have no m...

Sunshyne13

Casual Listener

445 Views

2 replies

0 likes

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Solved!! Mysterious Connection

PlanPremiumCountry CanadaDeviceLG G4Operating SystemAndroid My Question or Issue Whether I'm using my phone or computer (desktop app, not browser), it'll suddenly switch over to R&B music or obsecure EDM. I've seen that people have previously had thi...

Casual Listener

Plan Premium Country  Canada Device LG G4 Operating System Android   My Question or Issue  Whether I'm using my phone or computer (desktop app, not browser), it'll suddenly s...

user-removed

Not applicable

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
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Playlists can no longer be sorted?

Spotify on Android used to sort my starred playlist from newest added to oldest. I was find with this because that's how I wanted it. Not it's reverted to sorting from oldest to newest and no matter where I look in the UI, there's no option to change...

Regular

Spotify on Android used to sort my starred playlist from newest added to oldest. I was find with this because that's how I wanted it. Not it's reverted to sorting from oldest to newest and no matter ...

user-removed

Not applicable

565 Views

3 replies

0 likes

  • 565 Views
  • 3 replies
  • 0 likes