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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395975 Views

546 replies

35 likes

Account
Free
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8451 Views

0 replies

7 likes

  • 8451 Views
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  • 7 likes

Daily Mix Disappeared

Hello, It seems all of my Daily Mix playlists have disappeared across all of my devices. I've read in other posts to try reinstalling the app, restarting the device, and waiting a couple of days. I have tried this across each of my devices and still ...

Newbie

Hello,   It seems all of my Daily Mix playlists have disappeared across all of my devices. I've read in other posts to try reinstalling the app, restarting the device, and waiting a couple of ...

MauriceMV

Spotify Star

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

No Pick and Play on Spotify Free ?!

PlanFreeCountryUnited StatesDeviceMoto E 4Operating SystemAndroid 7.1.1 My Question or IssueI recently stopped paying for Spotify Premium and went free. I reinstalled the app on my phone a few days ago and have been using it heavily, but I am not see...

Newbie

Plan Free Country United States Device Moto E 4 Operating System Android 7.1.1   My Question or Issue I recently stopped paying for Spotify Premium and went free. I reinstalled the app...

MauriceMV

Spotify Star

707 Views

1 replies

0 likes

  • 707 Views
  • 1 replies
  • 0 likes

No internet connection

My girlfriend and I have both been having issues with internet connection. We are both on desperate phone plans. I have AT&T and she has Sprint. Samsung Galaxy S6 and S7. The app will work perfectly fine and then as soon as we turn it off and close t...

Newbie

My girlfriend and I have both been having issues with internet connection. We are both on desperate phone plans. I have AT&T and she has Sprint. Samsung Galaxy S6 and S7. The app will work perfec...

jsannn

Community Legend

319 Views

1 replies

0 likes

  • 319 Views
  • 1 replies
  • 0 likes

Unable to sync local files from computer to my Pixel 2 XL. I've tried pretty much everything.

I've been trying to sync up my local files from my PC to my Pixel 2 XL so that I can listen to that music on my phone. Problem is, the files just won't sync, at all. I have tried everything. I've put the music into a playlist, set it to "downloaded" ...

Newbie

  I've been trying to sync up my local files from my PC to my Pixel 2 XL so that I can listen to that music on my phone. Problem is, the files just won't sync, at all. I have tried everything. ...

378 Views

0 replies

2 likes

  • 378 Views
  • 0 replies
  • 2 likes

Spotify changes the storage from SD to internal

My Spotify changed the storage from the SD card to the Internal storage. I dont have the option to change it back. Now all my song get downloaded on the Internal storage where i dont have the space for it. I tried re-installing multiple times without...

Casual Listener

My Spotify changed the storage from the SD card to the Internal storage. I dont have the option to change it back. Now all my song get downloaded on the Internal storage where i dont have the space f...

Peterw97

Casual Listener

646 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Regarding question in [ref:_00DD0pxIW._500571mo0X2:ref]

PlanPremiumCountry BrazilMy Question or IssueThis is an answer to the thread with reference code ref:_00DD0pxIW._500571mo0X2:ref Reply to the original question was denied here in the site because the thread was old Hi, Aleksandra. Thank you very much...

Casual Listener

  Plan Premium Country  Brazil My Question or Issue This is an answer to the thread with reference code ref:_00DD0pxIW._500571mo0X2:ref   Reply to the original question was den...

502 Views

0 replies

0 likes

  • 502 Views
  • 0 replies
  • 0 likes

Local Files not synching

PlanPremiumCountry USADeviceSamsung Galaxy 6 Operating SystemWindows 10 My Question or Issue I cant downlaod my local files from my computer to my phone no matter what I do. My job requires me to bring my songs/own custom mp3s I write to work and I d...

Newbie

Plan Premium Country  USA Device Samsung Galaxy 6  Operating System Windows 10   My Question or Issue  I cant downlaod my local files from my computer to my phone no mat...

Joe

Community Legend

714 Views

2 replies

0 likes

  • 714 Views
  • 2 replies
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Where has my "All Songs" gone?

None PlanFreeCountryUK Samsung Galaxy S8 My Question or Issue "All Songs" has dissapeared from my library. I only have playlists, artists, albums and podcasts as options now.I usually like to use All songs and leave on shuffle in the car but now im f...

Casual Listener

None  Plan Free Country UK   Samsung Galaxy S8    My Question or Issue     "All Songs" has dissapeared from my library. I only have playlists, artists, albums...

mathieus01

Casual Listener

8458 Views

7 replies

12 likes

  • 8458 Views
  • 7 replies
  • 12 likes

Solved!!Superuser Contribution Spotify says I'm offline when signing in from a computer

Hello, I have Spotify Premium, I'm living in Mexico, and I've been having trouble with my spotify!! The thing is I can log in from my phone - but when I try to use spotify from my computer (Dell - Windows 10), it shows that it's offline. (I'm already...

Casual Listener

Hello, I have Spotify Premium, I'm living in Mexico, and I've been having trouble with my spotify!! The thing is I can log in from my phone - but when I try to use spotify from my computer (Dell - Wi...

Saraif

Casual Listener

1915 Views

4 replies

0 likes

  • 1915 Views
  • 4 replies
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Compartilhamento músicas no stories do Instagram

Nao consigo fompartcompa músicas nos stories do Instagram fica em um loop e não compartilha. As vezes aparece uma mensagem para tentar compartilhar mais tarde.

Newbie

Nao consigo fompartcompa músicas nos stories do Instagram fica em um loop e não compartilha. As vezes aparece uma mensagem para tentar compartilhar mais tarde.

1862 Views

0 replies

4 likes

  • 1862 Views
  • 0 replies
  • 4 likes

Superuser Contribution Spotify Notification Bar constantly disappears, severe lag at times

Using Spotify Premium on Android 7.0 on a Galaxy S7 device. Just gonna add to the pile of posts of people with the exact same problem since a recent update of the app I reinstalled Spotify TWICE and downloaded my 10gig library TWICE to try and mitiga...

Newbie

Using Spotify Premium on Android 7.0 on a Galaxy S7 device.   Just gonna add to the pile of posts of people with the exact same problem since a recent update of the app   I reinstalled ...

JohnMcL7

Casual Listener

2611 Views

5 replies

2 likes

  • 2611 Views
  • 5 replies
  • 2 likes

Superuser Contribution ERROR Go online to search for millions of songs

Samsung galaxy s8 plus. Norway. Spotify premium. Spotify keeps saying i should go online to search for a song. Works perfectly on pc but keeps stating i dont have a connection on my phone when i clearly doo. This needs to be fixed asap... i dont pay ...

Regular

Samsung galaxy s8 plus. Norway. Spotify premium.   Spotify keeps saying i should go online to search for a song. Works perfectly on pc but keeps stating i dont have a connection on my phone when...

formula409

Casual Listener

3263 Views

11 replies

1 likes

offline mode
Unable to connect
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  • 11 replies
  • 1 likes

Spotify on sonos

PlanPremiumCountry UkDevicePixel 2 My Question or Issue My Spotify through Sonos has been working fine for years however now when I select my Sonos speaker within the Spotify app it shows it playing but nothing comes out the speaker. I've recently ch...

Newbie

Plan Premium Country  Uk Device Pixel 2   My Question or Issue  My Spotify through Sonos has been working fine for years however now when I select my Sonos speaker within the S...

379 Views

0 replies

0 likes

  • 379 Views
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Superuser Contribution Severe Playback Issues

PlanPremium StudentCountryUSADeviceGalaxy Note 8Operating SystemAndroid Oreo My Question or IssueHey strangers, I have lately been having pretty horrible issues with my Spotify app. This has been ongoing for about 3 months now. I have decided to swit...

Music Fan

Plan Premium Student Country USA Device Galaxy Note 8 Operating System Android Oreo   My Question or Issue Hey strangers,   I have lately been having pretty horrible issues with...

forcedrevival

Gig Goer

3522 Views

17 replies

4 likes

bug
  • 3522 Views
  • 17 replies
  • 4 likes

App keeps randomly pausing when streaming to bluetooth headphones

PlanFamilyCountry NZDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue I got bluetooth headphones for the first time and the app KEEPS pausing (I cannot get through a single song without it pausing 3-4 times or more) when I am st...

Newbie

  Plan Family Country  NZ Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  I got bluetooth headphones for the first time and the app KEEPS ...

444 Views

0 replies

0 likes

  • 444 Views
  • 0 replies
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Add entire playlists to "songs"?

Im trying with no luck to add an entire playlist to my songs. I dont want it just in my libary. I want every song in playlist ____ to be in my song section. All i have is the android app. Thanks for bearing with my stupidity and frustrations.

Newbie

Im trying with no luck to add an entire playlist to my songs. I dont want it just in my libary. I want every song in playlist ____ to be in my song section. All i have is the android app. Thanks for ...

ArturCieszyński

Gig Goer

387 Views

1 replies

1 likes

  • 387 Views
  • 1 replies
  • 1 likes

Spotify does not work on the secondary display of the LG V20 after the T-Mobile Android Oreo Update

PlanFreeCountry USADeviceLG V20Operating SystemAndroid Oreo My Question or IssueSeconday dispaly no longer works with Spotify after todays t mobile Oreo update.

Casual Listener

Plan Free Country  USA Device LG V20 Operating System Android Oreo   My Question or Issue Seconday dispaly no longer works with Spotify after todays t mobile Oreo update.

formula409

Casual Listener

656 Views

1 replies

2 likes

  • 656 Views
  • 1 replies
  • 2 likes

Shazam integration vanished

Shazam integration had vanished.I had to reinstall my spotify and recreate my account (because of another unsolved problem).When i tried to send Shazam i couldn't sync a whole playlist but just open songs.I tried Deezer. But had no Deezer option in m...

Casual Listener

Shazam integration had vanished. I had to reinstall my spotify and recreate my account (because of another unsolved problem). When i tried to send Shazam i couldn't sync a whole playlist but just o...

648 Views

0 replies

2 likes

  • 648 Views
  • 0 replies
  • 2 likes

Listen all offline music

PlanPremiumCountry Viet NamDeviceBlackberry Passport Operating SystemBBOS 10 My Question or Issue How can i listen all the downloaded music in same place (not a song,album or playlist). i want to listen all music in offlline mode

Casual Listener

Plan Premium Country  Viet Nam Device Blackberry Passport  Operating System BBOS 10   My Question or Issue  How can i listen all the downloaded music in same place (not ...

Billy-J

Spotify Star

505 Views

3 replies

0 likes

  • 505 Views
  • 3 replies
  • 0 likes

No se conecta a equipo preparado para Spotify

PlanPremiumCountry SpainDeviceSamsung Galaxy S5Operating SystemAndroid My Question or Issue

Casual Listener

Plan Premium Country  Spain Device Samsung Galaxy S5 Operating System Android     My Question or Issue  

454 Views

0 replies

0 likes

Conexion
  • 454 Views
  • 0 replies
  • 0 likes