Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a month ago
ThomasWYale
Visitor
35978 Views
64 replies
25 likes

35978 Views
64 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
874113 Views
11 replies
51 likes
Android
Guide
Troubleshooting

874113 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Spotify Legend
25574 Views
3 replies
0 likes

25574 Views
3 replies
0 likes

New update had weird side effect

Plan PremiumCountry UKDevice One+5Operating System Android 8.1.0 My Question or Issue Hi all. Lately approved a new update for my Spotify app on Android from the Playstore. Only problem is, now my profile name appears under the name of EVERY song? Fo...

GWhittaker
Casual Listener
Plan Premium Country UK Device One+5 Operating System Android 8.1.0 My Question or Issue Hi all. Lately approved a new update for my Spotify app on Android fr...
2018-08-21 9:33:22 PM
2018-08-21 10:54:57 PM
Nico
Community Legend
361 Views
3 replies
0 likes

361 Views
3 replies
0 likes

Sync Issue between Windows Desktop App and Android App

PlanPremiumCountry CanadaDeviceLG G6Operating SystemAndroid 8.0 My Question or Issue Syncing my entire song catalog from Windows 10 PC to Android App is no longer possible. It has stopped working completely. No solution that has been posted has been ...

cainee
Newbie
Plan Premium Country Canada Device LG G6 Operating System Android 8.0 My Question or Issue Syncing my entire song catalog from Windows 10 PC to Android App is no longer p...
2018-08-21 7:15:42 PM
2018-08-21 10:54:27 PM
Loxer
Community Legend
309 Views
1 replies
0 likes

309 Views
1 replies
0 likes

Solved!! Random songs play instead of album

When trying to shuffle an album, roughly 0 of the tracks are played while some other unrelated trash (often not even of the same genre) play instead. Why? If I am lucky I get around half of the album I tried to play, although regularly get nothing be...

SomeLobster
Gig Goer
When trying to shuffle an album, roughly 0 of the tracks are played while some other unrelated trash (often not even of the same genre) play instead. Why? If I am lucky I get around half of the album...
2018-08-21 5:41:52 PM
2018-08-21 10:35:56 PM
Nico
Community Legend
12050 Views
6 replies
0 likes

12050 Views
6 replies
0 likes

Plays Radio instead of Song

PlanPremiumCountry USDeviceOnePlus5Operating SystemAndroid Oreo My Question or Issue When I search for a song and select it from search it immediately starts a radio station based on that song, rather than the song itself. Is there a way to turn this...

The_Brohirrim
Casual Listener
Plan Premium Country US Device OnePlus5 Operating System Android Oreo My Question or Issue When I search for a song and select it from search it immediately starts a...
2018-08-18 6:03:08 AM
2018-08-21 9:32:47 PM
Loxer
Community Legend
1541 Views
3 replies
1 likes

1541 Views
3 replies
1 likes

Cannot search while online

PlanPremiumCountryArgentinaDeviceSony Xperia XZ2Operating SystemAndroid Oreo My Question or IssueWhile playing music with WiFi or Data (usually connected to car or wireless speakers with Bluetooth), Spotify says I cannot search music or browse throug...

majestuoso
Newbie
Plan Premium Country Argentina Device Sony Xperia XZ2 Operating System Android Oreo My Question or Issue While playing music with WiFi or Data (usually connected to car or wirel...
2018-08-20 3:40:58 AM
2018-08-21 9:17:37 PM
markcwitt
Casual Listener
563 Views
3 replies
1 likes
Search offline online

563 Views
3 replies
1 likes

The application does not recognize the SD

Good day, my Plan is PremiumCountry: ColombiaDevice: Sony Xperia XA1 Plus Operating System: Android 7 NougatMy Question is: I have followed all the instructions to transfer my playlists to the SD card that I have installed, unfortunately none has bee...

Nocnio
Casual Listener
Good day, my Plan is Premium Country: Colombia Device: Sony Xperia XA1 Plus Operating System: Android 7 Nougat My Question is: I have followed all the instructions to transfer my ...
2018-08-17 1:15:05 PM
2018-08-21 9:00:31 PM
Bombadillo
Regular
663 Views
5 replies
0 likes

663 Views
5 replies
0 likes

Solved!! General Problem with Playlists

On Android and other Systems, leaving a playlist and going back later from another, it moves you to the top of the playlist, not to your old position. actually It's not good for large lists, you have to scoll and to read every title to get the right ...

kmeyerkmeyer
Newbie
On Android and other Systems, leaving a playlist and going back later from another, it moves you to the top of the playlist, not to your old position. ...
2018-08-21 4:09:07 PM
2018-08-21 7:43:19 PM
Will_T
Songwriter
375 Views
2 replies
0 likes

375 Views
2 replies
0 likes

Superuser Contribution Cannot change top to bottom?

PremiumCountry United statesDeviceAndroidMy Question or Issue I was very pleased that you added an option to change where songs are added to the top or bottom of a playlist but now that I have switched it once and would like to change it back when I ...

Nichmann
Casual Listener
Premium Country United states Device Android My Question or Issue I was very pleased that you added an option to change where songs are added to the top or bottom of a playlist but ...
2018-08-06 6:32:52 PM
2018-08-21 7:40:42 PM
SergioDavid
Roadie
609 Views
5 replies
2 likes

609 Views
5 replies
2 likes

Superuser Contribution Audiobooks and ads in wrong language

For some reason I can only see audiobooks in German, sometimes ads played on podcasts are in German too. None of my settings are switched to German as I don't speak the language nor do I live in a German speaking country.Even when I try to search for...

Pepperscraps
Casual Listener
For some reason I can only see audiobooks in German, sometimes ads played on podcasts are in German too. None of my settings are switched to German as I don't speak the language nor do I live in a Ge...
2018-08-10 5:43:13 PM
2018-08-21 7:32:44 PM
SergioDavid
Roadie
696 Views
3 replies
1 likes
Ads playing wrong
Audiobooks

696 Views
3 replies
1 likes

Superuser Contribution Local Files

Until recently all my Local Files were on my PC but I've now copied those files on to my tablet. I've tried using the "Add Source" function on my desktop but it doesn't seem to pick the tablet up, all my devices are on the one network. Any advice ple...

spiritofradio
Community Legend
Until recently all my Local Files were on my PC but I've now copied those files on to my tablet. I've tried using the "Add Source" function on my desktop but it doesn't seem to pick the tablet ...
2018-08-06 1:13:14 PM
2018-08-21 6:43:00 PM
SergioDavid
Roadie
519 Views
3 replies
0 likes

519 Views
3 replies
0 likes

Superuser Contribution No puedo reproducir canciones descargadasy usar el modo offline

Descargo los canciones, playlist o lbumes y al usarlas en el modo offline, simplemente desarecen, si los quiero escuchar debo estar conectado a Internet. YA DESINSTALE LA APP, BORRE CACHÉ, ELIMINE MEDIOS OFFLINE (de hecho este es el único) y no he po...

Mummramon
Casual Listener
Descargo los canciones, playlist o lbumes y al usarlas en el modo offline, simplemente desarecen, si los quiero escuchar debo estar conectado a Internet. YA DESINSTALE LA APP, BORRE CACHÉ, ELI...
2018-08-17 3:40:57 PM
2018-08-21 4:07:52 PM
Mummramon
Casual Listener
2018 Views
4 replies
0 likes

2018 Views
4 replies
0 likes

Trouble downloading

hiI can't seem to download the songsWhen i click "download" a message comes and says "go to settings to download with a phone" and i cant find where im supposed to go in settings?Im actually french; here's the message in french (original)"Allez dans ...

Kuro2
Casual Listener
hi I can't seem to download the songs When i click "download" a message comes and says "go to settings to download with a phone" and i cant find where im supposed to go in settings? Im actually fr...
2018-08-18 9:59:06 PM
2018-08-21 9:36:50 AM
Kuro2
Casual Listener
367 Views
2 replies
0 likes

367 Views
2 replies
0 likes

Repeat button missing

PlanFreeCountry USDeviceLG Stylo 2Operating SystemAndroid 7.0 My Question or Issue I recently discovered that I no longer have the shuffle and repeat buttons. Is this a premium feature now or what?

mynameisnotgary
Casual Listener
Plan Free Country US Device LG Stylo 2 Operating System Android 7.0 My Question or Issue I recently discovered that I no longer have the shuffle and repeat buttons. Is th...
2018-06-27 8:06:38 AM
2018-08-21 9:08:51 AM
Temetius
Songwriter
3052 Views
5 replies
0 likes

3052 Views
5 replies
0 likes

Random behaviour of Spotify :-/ (Shutdowns, loading speed and more)

PlanPremiumCountryGermany DeviceHuawei Honor 6XOperating SystemAndroid 7 (EMUI 5.0.3) My Question or Issue Since about one month I use Spotify Premium and I am almost happy.But there are several really annoying things going on.1. Random shutdowns of ...

ChrisPopp
Music Fan
Plan Premium Country Germany Device Huawei Honor 6X Operating System Android 7 (EMUI 5.0.3) My Question or Issue Since about one month I use Spotify Premium and I a...
2018-08-13 11:58:47 AM
2018-08-21 6:04:48 AM
ChrisPopp
Music Fan
522 Views
6 replies
0 likes

522 Views
6 replies
0 likes

Alphabetical sorting bug

The Spotify app on my android seems to have bugged out and is now sorting everything by alphabetical order instead of track # in playlists. This is happening for every type of sorting by artist, recently added etc. For example instead of sorting the ...

1233448284
Regular
The Spotify app on my android seems to have bugged out and is now sorting everything by alphabetical order instead of track # in playlists. This is happening for every type of sorting by artist, rece...
2018-05-14 2:36:22 PM
2018-08-21 4:28:03 AM
Spongeloaf
Regular
4248 Views
26 replies
16 likes

4248 Views
26 replies
16 likes

Superuser Contribution Spotify Issues

PlanPremiumCountryMalaysiaDeviceXiaomi Redmi 5Operating SystemAndroit Nougat 7.1.2 (MIUI Global 9.2 (NDMIEK) My Question or Issue1. Spotify Icon gone from status bar after pausing a track for a long time (happened to me on 14/08). 2. Track automatica...

muqrimusa
Newbie
Plan Premium Country Malaysia Device Xiaomi Redmi 5 Operating System Androit Nougat 7.1.2 (MIUI Global 9.2 (NDMIEK) My Question or Issue 1. Spotify Icon gone from status bar after pa...
2018-08-15 7:49:49 AM
2018-08-21 3:05:55 AM
Aimee_T
Roadie
326 Views
1 replies
0 likes

326 Views
1 replies
0 likes

Solved!! My name appears next to artist

My name appears next to the Artist and Album name of the tracks in all my playlists. It is infuriating.I see my name on every track on every playlist. Screenshot of the annoying issue attached

aixianling
Casual Listener
My name appears next to the Artist and Album name of the tracks in all my playlists. It is infuriating. I see my name on every track on every playlist. Screenshot of the annoying issu...
2018-08-20 9:05:55 PM
2018-08-20 9:53:18 PM
Nico
Community Legend
995 Views
3 replies
0 likes

995 Views
3 replies
0 likes

Superuser Contribution Does not work running with the rhythm of running from the phone - do not work accelerometer?

PlanPremiumCountry PolandDeviceHuwawei Mat pro 10 dual simOperating SystemAndroid 8.0.0 EMUIMy Question or Issue

GregorioVelMars
Casual Listener
Plan Premium Country Poland Device Huwawei Mat pro 10 dual sim Operating System Android 8.0.0 EMUI My Question or Issue
2018-08-18 1:25:59 PM
2018-08-20 8:25:36 PM
SergioDavid
Roadie
239 Views
1 replies
0 likes

239 Views
1 replies
0 likes

Superuser Contribution Group a spotify connect device with a chromecast

Hey, I have two devices I want to group together:-Home Audio Receiver with Spotify connect built in-Portable speaker with chromecast audio connected to it I have them both available in the Spotify app, but since the receiver doesn't have chromecast I...

Skyttestrandla
Newbie
Hey, I have two devices I want to group together: -Home Audio Receiver with Spotify connect built in -Portable speaker with chromecast audio connected to it I have them both avail...
2018-08-18 4:28:52 PM
2018-08-20 7:52:06 PM
SergioDavid
Roadie
1008 Views
1 replies
0 likes

1008 Views
1 replies
0 likes

Superuser Contribution Spotify Un-useable on Galaxy S7

PlanPremiumCountryUnited StatesDeviceGalaxy S7My Question or IssueAll of the sudden, Spotify is totally un-useable. The songs started lagging and skipping at first, but after many restarts and uninstalls, its so laggy and unresponsive that there is n...

Crawf1jr
Newbie
Plan Premium Country United States Device Galaxy S7 My Question or Issue All of the sudden, Spotify is totally un-useable. The songs started lagging and skipping at first, but after ma...
2018-08-18 8:02:32 PM
2018-08-20 7:26:18 PM
SergioDavid
Roadie
528 Views
1 replies
0 likes

528 Views
1 replies
0 likes

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