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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387822 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8043 Views

0 replies

7 likes

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Songs won't download to SD card

I bought an SD recently so that I could download my songs on to it but Spotify seems to not like that. I've reinstalled over and over, moved the data file from internal storage to the SD, formatted the SD as internal and portable, but nothing has wor...

Casual Listener

 I bought an SD recently so that I could download my songs on to it but Spotify seems to not like that. I've reinstalled over and over, moved the data file from internal storage to the SD, forma...

jkraft

Casual Listener

869 Views

4 replies

0 likes

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Play button missing in all podcast episodes list

Hi,I've been listening to podcasts with spotify For a long time. Since last week or so, the "play" button in each episode in a podcast's episodes list is missing, thus i can't play episodes. Downloading them doesn't help as well since even when they'...

Newbie

Hi, I've been listening to podcasts with spotify  For a long time. Since last week or so, the "play" button in each episode in a podcast's episodes list is missing, thus i can't play episodes....

494 Views

0 replies

4 likes

  • 494 Views
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Podcast player

PlanPremiumCountry DeviceLG 4Operating SystemAndroid My Question or Issue Hi,Where did the "play" button go under "Podcasts"? It was there up until few days ago and now it's gone. Downloading doesn't help too.Thanks

Newbie

Plan Premium Country   Device LG 4 Operating System Android    My Question or Issue  Hi, Where did the "play" button go under "Podcasts"? It was there up until few days...

228 Views

0 replies

0 likes

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Solved!! Spotify keeps telling me im offline.

PlanPremiumCountry LithuaniaDeviceOne Plus 5TOperating SystemAndroid My Question or Issue Hi my app keeps playing online music (not dwonloaded songs) but when i try to like them and/or use search it sais not available in offline mode (for search) and...

Newbie

  Plan Premium Country  Lithuania Device One Plus 5T Operating System Android   My Question or Issue   Hi my app keeps playing online music (not dwonloaded  songs...

jsannn

Community Legend

1023 Views

1 replies

0 likes

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Spotify keeps randomly pausing

DeviceHuawei P9 LiteMy Question or IssueI have always used Spotify and I never had any problems, but recently it started pausing randomly - either when I open another app (Spotify is in background) or literally in the middle of browsing in another ap...

Newbie

Device Huawei P9 Lite My Question or Issue I have always used Spotify and I never had any problems, but recently it started pausing randomly - either when I open another app (Spotify is in backgro...

jsannn

Community Legend

383 Views

1 replies

0 likes

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  • 1 replies
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I can't share a song to Instagram story!

PlanPremium StudentCountryThe NetherlandsDeviceSamsung Galaxy S7 (SM-G930F)Operating SystemAndroid version 8.0.0Spotify8.4.72.845 armV7Instagram64.0.0.14.96 My Question or IssueI can't share a song to Instagram story! I reinstalled both Spotify and I...

Casual Listener

  Plan Premium Student Country The Netherlands Device Samsung Galaxy S7 (SM-G930F) Operating System Android version 8.0.0 Spotify 8.4.72.845 armV7 Instagram 64.0.0.14.96  &nbsp...

tiesfa

Casual Listener

836 Views

2 replies

0 likes

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Local numbers on other devices

PlanPremiumCountry HollandDeviceHuawei P20 liteOperating SystemAndroid 8.0.0 My Question or Issue I have seen some of the other forum posts for this but they don't help.I have in I'll the devises around 300 numbers downloaded but I have 1 local song ...

Casual Listener

  Plan Premium Country  Holland Device Huawei P20 lite Operating System Android 8.0.0   My Question or Issue  I have seen some of the other forum posts for this but the...

Rlychilguy

Casual Listener

371 Views

2 replies

0 likes

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How do I let Spotify know there suggested songs are VERY OFF?

Plan: Free/PremiumCountry: USADevice: LG PhoneOperating System: Android Nougat My Question or Issue I have playlists that I don't have any problems with, but there is ONE that your algorithm is way off, as it adds inappropriate songs. The playlist is...

Newbie

Plan: Free/Premium Country: USA Device: LG Phone Operating System: Android Nougat   My Question or Issue  I have playlists that I don't have any problems with, but...

253 Views

0 replies

1 likes

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Solved!! Sorting playlist on mobile

PlanFamilyCountryDenmark DeviceSamsung A5 (2017)Operating System(Android) My Question or Issue Hi.Is it possible to sort my playlist by author, on my android device?It should be with premium, and as far as I can tell, the family deal is also some sor...

Casual Listener

Plan Family Country Denmark   Device Samsung A5 (2017) Operating System (Android)   My Question or Issue  Hi. Is it possible to sort my playlist by author, on my android ...

Jose_M

Spotify Star

1581 Views

3 replies

1 likes

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Adding songs to a playlist

PlanFreeCountry DeviceSamsung galaxy s7 edgeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI used to able to add music on my android device from the top of my playlist near the shuffle play button. It would give out many ...

Casual Listener

  Plan Free Country   Device Samsung galaxy s7 edge Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I used to able to add music on my an...

249 Views

0 replies

1 likes

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Spotify automaticly downloads full albums i did not save or select

PlanPremiumCountryThe Netherlands DeviceHuawei P8 LiteOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI don't want albums or songs I do not select in my library. Is there a setting I can change or what can I do?

Casual Listener

Plan Premium Country The Netherlands  Device Huawei P8 Lite Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I don't want albums or songs I do ...

Willem11

Casual Listener

385 Views

2 replies

0 likes

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Shuffle not playing all songs

PlanFreeCountryUSA Device(Samsung Galaxy S8)Operating System( Android Oreo) My Question or IssueShuffle isn't playing all the songs in my playlist. I listen to Spotify a lot, and usually go through my whole playlist in a week. But it has been two wee...

Newbie

  Plan Free Country USA   Device (Samsung Galaxy S8) Operating System ( Android Oreo)   My Question or Issue Shuffle isn't playing all the songs in my playlist. I list...

466 Views

0 replies

0 likes

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'Go online to see menu' nightmare

PlanPremiumCountryMexicoDeviceSamsung Galaxy Note 4 & iPad 2Operating SystemAndroid 6.0.1 & iOS 9.3.5Spotify version8.4.72.845 Ok so I'm going to keep it simple: when I want to add a song to the queue list, I can't do it because the music menu never ...

Casual Listener

Plan Premium Country Mexico Device Samsung Galaxy Note 4 & iPad 2 Operating System Android 6.0.1 & iOS 9.3.5 Spotify version 8.4.72.845   Ok so I'm going to keep it simple: wh...

1113 Views

0 replies

12 likes

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"go online to search millions of songs" but online

PlanPremiumCountry GermanyDevice(Samsung galaxy s7)Operating System(Android ) My Question or Issue Hey. I have a problem with spotify premium on my galaxy s7. It says "go online to search millions of songs" when trying to search even though i got int...

Casual Listener

Plan Premium Country  Germany Device (Samsung galaxy s7) Operating System (Android )   My Question or Issue  Hey. I have a problem with spotify premium on my galaxy s7. It sa...

Billy-J

Spotify Star

1153 Views

1 replies

0 likes

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Search says spotify is offline

When I try to search songs/artists on my samsung galaxy s7 it says that there is no interstate connection even though I can browse in internet in my web browser and listen songs on home screen of add spotify app.

Newbie

When I try to search songs/artists on my samsung galaxy s7 it says that there is no interstate connection even though I can browse in internet in my web browser and listen songs on home screen of add...

iondjp

Casual Listener

522 Views

1 replies

0 likes

android search offline
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Spotify App shows full Username in Playscreen

 Why does the app do that and does it give a fix? It is my own playlist.

Newbie

  Why does the app do that and does it give a fix? It is my own playlist.

313 Views

0 replies

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problème de connexion spotify android

Bonjour, j'écoute souvent spotify en mode 'hors connexion', et il arrive que l'appli se déconnecte de mon compte. Malheuresement, une fois déconnecté, il m'est impossible de me reconnecter à l'appli. A chaque fois que j'essaie, ça me met : 'Vous êtes...

Newbie

Bonjour,   j'écoute souvent spotify en mode 'hors connexion', et il arrive que l'appli se déconnecte de mon compte.   Malheuresement, une fois déconnecté, il m'est impossible de me reco...

3138 Views

0 replies

22 likes

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App buggy on Android Oreo

PlanPremiumCountry USADeviceSamsungGalaxy S8Operating SystemAndroid Oreo My Question or Issue For about the payp three weeks the app has been a mess. The widget no longer displays the proper song and sometimes if entirely unresponsive. In addition to...

Casual Listener

Plan Premium Country  USA Device SamsungGalaxy S8 Operating System Android Oreo     My Question or Issue   For about the payp three weeks the app has been a mess....

Cmer143

Casual Listener

1029 Views

5 replies

5 likes

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Search

PlanPremiumCountryGermany DeviceSamsung Galaxy 8Android 8.0 My Question or Issue Why do I keep getting multiple search results for one song?!?

Casual Listener

Plan Premium Country Germany   Device Samsung Galaxy 8 Android 8.0   My Question or Issue  Why do I keep getting multiple search results for one song?!?

SchoolboyJ

Casual Listener

648 Views

4 replies

0 likes

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Daily Mix Disappeared

Hello, It seems all of my Daily Mix playlists have disappeared across all of my devices. I've read in other posts to try reinstalling the app, restarting the device, and waiting a couple of days. I have tried this across each of my devices and still ...

Newbie

Hello,   It seems all of my Daily Mix playlists have disappeared across all of my devices. I've read in other posts to try reinstalling the app, restarting the device, and waiting a couple of ...

MauriceMV

Spotify Star

363 Views

1 replies

0 likes

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  • 1 replies
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