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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110330 Views

26 replies

3 likes

  • 110330 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222179 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222179 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578805 Views

79 replies

3 likes

  • 578805 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476852 Views

577 replies

40 likes

Account
Free
  • 476852 Views
  • 577 replies
  • 40 likes

Application downloaded from Play Store is outdated

PlanPremiumCountryFrance Device(Galaxy S6)Operating System(Android 7.0) My Question or Issue Hi, I hope someone will be able to help me with my problem.This morning, I decided to clean my phone a bit. So I deleted the 15Go of saved songs I had on Spo...

Newbie

Plan Premium Country France   Device (Galaxy S6) Operating System (Android 7.0)   My Question or Issue   Hi, I hope someone will be able to help me with my problem. This m...

_taku_

Casual Listener

1029 Views

4 replies

4 likes

  • 1029 Views
  • 4 replies
  • 4 likes

Spotify update

Spotify PremiumPortugalAndroid 8Hello. I got the new spotify update yesterday. My main issue is when I try to use the search box spotify app crashes, I have to restart it and with no search results, it simply doesn't work. Already cleanned cache, uni...

Newbie

Spotify Premium Portugal Android 8 Hello. I got the new spotify update yesterday. My main issue is when I try to use the search box spotify app crashes, I have to restart it and with no search res...

474 Views

0 replies

0 likes

  • 474 Views
  • 0 replies
  • 0 likes

Superuser Contribution Recently Played list too short

Plan PremiumCountry GreeceDevice Essential PH-1 phone, Microsoft Surface BookOperating system Android pie, Windows 10My Question or Issue:Why is the list of recently played items so short? When using the Android and Windows 10 apps it is only 30 item...

Newbie

Plan Premium Country Greece Device Essential PH-1 phone, Microsoft Surface Book Operating system Android pie, Windows 10 My Question or Issue: Why is the list of recently played items so short? ...

Katerina

Spotify Legend

938 Views

1 replies

0 likes

  • 938 Views
  • 1 replies
  • 0 likes

Solved!! Only old version of spotify available on google play store

Just got a new Galaxy s9 running oreo, and I haven't been able to get spotify to work after installing. I looked at my old android phone and realized that the the layout is totally different and there are a bunch of features missing. Then after looki...

Casual Listener

Just got a new Galaxy s9 running oreo, and I haven't been able to get spotify to work after installing.  I looked at my old android phone and realized that the the layout is totally different an...

1223663959

Casual Listener

3863 Views

4 replies

5 likes

  • 3863 Views
  • 4 replies
  • 5 likes

Spotify Beta Android - App not available for this account

PlanPremiumCountryUnited KingdomDeviceOnePlus 5TOperating SystemAndroid Oreo 8.1 My Question or IssueHey there, I'm a long time (long long time) Spotify user, and it's only recently I've started perusing the forums. Anyway I decided I'd like to opt i...

Regular

Plan Premium Country United Kingdom Device OnePlus 5T Operating System Android Oreo 8.1   My Question or Issue Hey there, I'm a long time (long long time) Spotify user, and it's o...

AeroZ

Composer

1834 Views

4 replies

4 likes

  • 1834 Views
  • 4 replies
  • 4 likes

Visual bug

Plan PremiumCountry BelgiumDeviceSamsung galaxy a3 2017Operating System Android My Question or Issue You can see on the picture what my problem is. My playlists of songs titles stay put sometimes..

Newbie

Plan   Premium Country  Belgium Device Samsung galaxy a3 2017 Operating System  Android    My Question or Issue  You can see on the picture what my problem is...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

Search Crash.

PlanFree/PremiumCountry DeviceGalaxy J7 prime Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify is crashing every time I try to search anything. I have to reset the app to even get the app to load anything, playlist...

Newbie

Plan Free/Premium Country   Device Galaxy J7 prime   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Spotify is crashing every tim...

m-inj_ils2pfg

Newbie

458 Views

1 replies

1 likes

  • 458 Views
  • 1 replies
  • 1 likes

Spotify keeps changing and skipping songs by itself it gets annoying

PlanPremiumCountry USADeviceSamsung Galaxy 8plus My Question or Issue Spotify keeps changing and skipping songs by itself it gets annoying, I've had spotify for years but since the last update, spotify keeps changing and skipping random songs. I defi...

Newbie

Plan Premium Country  USA Device Samsung Galaxy 8plus   My Question or Issue  Spotify keeps changing and skipping songs by itself it gets annoying, I've had spotify for years b...

746 Views

0 replies

3 likes

  • 746 Views
  • 0 replies
  • 3 likes

Unable to Listen to Discover Weekly

PlanFree/PremiumCountry DeviceGoogle Pixel 2Operating SystemAndroidOreo My Question or Issue I can't listen to this week's Discover Weekly. When I click on it, it just pulls up last week's. Even when I go to another playlist and come back, it just pi...

Newbie

Plan Free/Premium Country   Device Google Pixel 2 Operating System AndroidOreo   My Question or Issue  I can't listen to this week's Discover Weekly. When I click on it, it j...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

Note 9 Sharing

PlanPremiumCountry USADeviceSamsung Galaxy Note 9Operating SystemAndroid 8.1.0 My Question or Issue I'm running Spotify 8.4.67.886 armV7 on a new Tmobile Note 9. The app seems to work fine but when I try to share a song, the screen goes dark and it k...

Casual Listener

Plan Premium Country  USA Device Samsung Galaxy Note 9 Operating System Android 8.1.0   My Question or Issue  I'm running Spotify 8.4.67.886 armV7 on a new Tmobile Note 9.&nb...

Maximeluma

Newbie

1113 Views

3 replies

1 likes

  • 1113 Views
  • 3 replies
  • 1 likes

Share music not work

Hi,I have spotify Premium on my Onepluse 3t (Android 8.0.0 with OxygenOS 5.0.4).I'm unable to do a "Share" on a song or playlist. When i do it the app stop to work and i have a redirect to the home (the music is stopped).I've already tried reinstalli...

Casual Listener

Hi, I have spotify Premium on my Onepluse 3t (Android 8.0.0 with OxygenOS 5.0.4). I'm unable to do a "Share" on a song or playlist. When i do it the app stop to work and i have a redirect to the ...

xinaian

Newbie

959 Views

4 replies

0 likes

  • 959 Views
  • 4 replies
  • 0 likes

Solved!! App keeps pausing while browsing albums, playlist & songs

PlanPremiumCountry SwedenDeviceHuawei p20Operating SystemAndroid 8.1.0 emui 8.1.0.164 My Question or Issue The app keeps pausing and restarting the current song while I'm both browsing through the app and also while trying to open any website. It is ...

Regular

Plan Premium Country  Sweden Device Huawei p20 Operating System Android 8.1.0 emui 8.1.0.164   My Question or Issue  The app keeps pausing and restarting the current song whi...

axelmeldau

Regular

714 Views

3 replies

0 likes

  • 714 Views
  • 3 replies
  • 0 likes

Spotify app on Motorola E5 not working

PlanPremiumCountry BrazilDeviceMOTOROLA E5Operating SystemAndroid Oreo My Question or IssueI recently bought my Morotola E5 and immediately installed the Spotify app. The issue I had right away was that first the app seemed to be an older version and...

Newbie

Plan Premium Country  Brazil Device MOTOROLA E5 Operating System Android Oreo   My Question or Issue I recently bought my Morotola E5 and immediately installed the Spotify ap...

581 Views

0 replies

0 likes

  • 581 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution PLAYLIST SAVED SONGS DONT SHOW ON "MUSIC"

So, I recentely moved from Apple Music to Spotify and used an external service to export playlists... Everything went well, I have 3 playlists on Spotify which I already downloaded all the songs in it, but in the fact I only created those playlist so...

Casual Listener

So, I recentely moved from Apple Music to Spotify and used an external service to export playlists... Everything went well, I have 3 playlists on Spotify which I already downloaded all the songs in i...

Fleurish

Casual Listener

695 Views

2 replies

0 likes

  • 695 Views
  • 2 replies
  • 0 likes

Search does not work when trying to enter something with huaweis p20 pro SwiftKey keyboard

PlanPremiumCountryLithuania DeviceHuawei p20 proOperating SystemEmui latest (Android based) My Question or Issue I just recently got a new phone and from android store I downloaded spotify. When trying to use search, when I enter 1 or two keys, it ju...

Newbie

Plan Premium Country Lithuania  Device Huawei p20 pro Operating System Emui latest (Android based)   My Question or Issue  I just recently got a new phone and from android st...

298 Views

0 replies

0 likes

  • 298 Views
  • 0 replies
  • 0 likes

Solved!! Old Spotify Version

PlanPremiumCountry AustriaDeviceHuawei P20 liteOperating SystemAndroid My Question or IssueCan anyone please explain to me why do I have the old spotify version? Version 1.2.5.3

Newbie

  PlanPremium Country  Austria Device Huawei P20 lite Operating System Android  My Question or Issue Can anyone please explain to me why do I have the old spotify version?&nbs...

user-removed

Not applicable

3229 Views

1 replies

4 likes

  • 3229 Views
  • 1 replies
  • 4 likes

"Spotify Keeps Stopping" New Galaxy S9 Android 8.0.0

sDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue I just got a brand new galaxy s9 running oreo, and can't get spotify up and running. It just says "Spotify keeps stopping". I tried clearing the cache, doing a clean install, an...

Casual Listener

  sDevice Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  I just got a brand new galaxy s9 running oreo, and can't get spotify up and running.  ...

669 Views

0 replies

1 likes

  • 669 Views
  • 0 replies
  • 1 likes

Desktop App Blows, not to mention Android App

Macbook Pro Mid 2012Samsung Galaxy 8 Hi, Has anyone else been having difficulties with both the Desktop app and Android app? It's getting to the point where I may have to switch platforms. The Desktop app is unresponsive most days, it takes about 25 ...

Newbie

  Macbook Pro Mid 2012 Samsung Galaxy 8    Hi,    Has anyone else been having difficulties with both the Desktop app and Android app? It's getting to the poin...

333 Views

0 replies

1 likes

  • 333 Views
  • 0 replies
  • 1 likes

Solved!! Can't log in - complicated

PlanFreeCountry U.S./MexicoDeviceMoto G5 My Question or Issue I registered for Spotify when I was in Mexico earlier this year, but I am in the U.S. now and this is where I'll be for the duration. I can't login on the Android app. It won't recognize m...

Regular

  Plan Free Country  U.S./Mexico Device Moto G5   My Question or Issue  I registered for Spotify when I was in Mexico earlier this year, but I am in the U.S. now and this...

vtstang66

Regular

648 Views

1 replies

0 likes

  • 648 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs not playing

PlanPremiumCountry DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue I know this has been mentioned before I googled it first, but there seems to be no solution, so I'll ask post it again: I have the paid for app and an extensiv...

Casual Listener

Plan Premium Country   Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  I know this has been mentioned before I googled it first, but there ...

Guido

Spotify Legend

880 Views

2 replies

0 likes

  • 880 Views
  • 2 replies
  • 0 likes