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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountry BrasilDeviceXiaomi mi a1 Operating SystemAndroid one My Question or Issue When pressed share the Spotify app restarts.
Plan Premium Country Brasil Device Xiaomi mi a1 Operating System Android one My Question or Issue When pressed share the Spotify app restarts.
Community Legend
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1 replies
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PlanPremiumCountryGermanyDeviceHuaweiOperating SystemAndroidMy Question or IssueI have the problem that all downloaded songs are deleted when my cellphone is turned off. I contacted Spotify before and they told me that the cashe is damaged, so I dele...
Plan Premium Country Germany Device Huawei Operating System Android My Question or Issue I have the problem that all downloaded songs are deleted when my cellphone is turned off. I contacted...
Casual Listener
429 Views
2 replies
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PlanPremium CountryU.S.DeviceGalaxy S9+Operating SystemAndroid Oreo 8.0 My Question or IssuePreviously I was having issues with the sharing function as well as trying to get Spotify to play songs sent to me through Facebook Messenger. After a recent ...
Plan Premium Country U.S. Device Galaxy S9+ Operating System Android Oreo 8.0 My Question or Issue Previously I was having issues with the sharing function as well as trying to...
3017 Views
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1 likes
Using a Motorola Moto G5S Plus with Android 7.1.1, I'm experiencing an annoying issue where the audio volume will fluctuate within a song, such as with normalization on, except I made sure I turned it off and restarted the app. Equalizer also isn't m...
Using a Motorola Moto G5S Plus with Android 7.1.1, I'm experiencing an annoying issue where the audio volume will fluctuate within a song, such as with normalization on, except I made sure I turned i...
661 Views
0 replies
0 likes
PlanFree/PremiumCountry Hong KongDevice Samsung S7Operating System My Question or Issue Share function seems to have suddenly shat itself. When a song is playing and I hit "Share", the music drops out and then the screen flicks back to the home page,...
Plan Free/Premium Country Hong Kong Device Samsung S7 Operating System My Question or Issue Share function seems to have suddenly shat itself. When a song is...
Casual Listener
3486 Views
2 replies
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PlanFreeCountry DeviceLG ARISTOOperating SystemAndroidMy Question or Issue My account was hacked a while ago but i fixed it. They somehow still used it to link it to shazam. I want to know how to unlink it from my spotify. I tried it already using sh...
Plan Free Country Device LG ARISTO Operating System Android My Question or Issue My account was hacked a while ago but i fixed it. They somehow still used it to link it to shaza...
Not applicable
4550 Views
1 replies
0 likes
I recently went out of cell service for a couple of days, and as I was driving home I wasn't able to play any of my music. It just kept saying not available. All of my music is downloaded so that I can play offline. Bizarre?? Has anyone else had this...
I recently went out of cell service for a couple of days, and as I was driving home I wasn't able to play any of my music. It just kept saying not available. All of my music is downloaded so that I c...
Spotify Star
486 Views
3 replies
0 likes
PlanPremium CountryUK DevicePIXEL XL Operating SystemAndroidOreo My Question or Issue Voice command has stopped working on android auto, I think since the Oreo update. When I ask to play a song it just says 'sorry I don't know how to do that' or 'im ...
Plan Premium Country UK Device PIXEL XL Operating System AndroidOreo My Question or Issue Voice command has stopped working on android auto, I think sin...
824 Views
0 replies
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Teng o un Samsung s8 y spotify se me pausa cada 2/3 segundos. Pongo play y se pausa. Ya seguí los pasos de reinstalación y no funciona. Que pudo hacer?
Teng o un Samsung s8 y spotify se me pausa cada 2/3 segundos. Pongo play y se pausa. Ya seguí los pasos de reinstalación y no funciona. Que pudo hacer?
472 Views
0 replies
1 likes
PlanPremiumCountry RomaniaDeviceLenovo Moto ZOperating SystemAndroid Oreo 8.0.0My Question or IssueI've never been able to share songs via Insta Stories. I had patience, there were many more people being unable to do it. I got it then, it comes in wa...
Plan Premium Country Romania Device Lenovo Moto Z Operating System Android Oreo 8.0.0 My Question or Issue I've never been able to share songs via Insta Stories. I had patience...
Casual Listener
1187 Views
8 replies
2 likes
PlanPremiumCountry USADeviceSamsung Galaxy Note 8Operating SystemAndroid 8.0.0 While I can click on "add to queue", the song does not actually go into the queue. Also, while I can drag and rearrange songs in the queue, like day when I choose to play ...
Plan Premium Country USA Device Samsung Galaxy Note 8 Operating System Android 8.0.0 While I can click on "add to queue", the song does not actually go into the queue. Also, whi...
Regular
2724 Views
6 replies
4 likes
I turn off autoplay on Spotify Mobile for my Samsung Galaxy S9, and even after I turned it off, and even before all the songs on the playlist played (most played, but not all), it still gave me suggested songs, and wouldn't go back to my playlist aft...
I turn off autoplay on Spotify Mobile for my Samsung Galaxy S9, and even after I turned it off, and even before all the songs on the playlist played (most played, but not all), it still gave me sugge...
1352 Views
0 replies
9 likes
PlanPremium Operating SystemAndroid My Question or IssueI switch spotify on my phone to offline mode when I am at work since I listen to spotify online at my computer. Spotify switches back to online mode on my phone without me doing anything. Why is...
Plan Premium Operating System Android My Question or Issue I switch spotify on my phone to offline mode when I am at work since I listen to spotify online at my computer. Spotify s...
383 Views
0 replies
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Hi guys,I've been using the Android app on all my devices for years now, I finally got Premium when I realised I could get a student discount a few months ago. The app has been working great in landscape mode in my car to easily view the cover flow o...
Hi guys, I've been using the Android app on all my devices for years now, I finally got Premium when I realised I could get a student discount a few months ago. The app has been working great in lan...
Music Fan
3061 Views
5 replies
12 likes
When i am hearing a playlist with 4g conection in my device the reproduction of any song that is playing stopsPlanPremiumCountry MexicoDeviceXiaomi red mi 3Operating SystemAndroid 6.0.1 My Question or Issue Why the reproduction of any somg that is pl...
When i am hearing a playlist with 4g conection in my device the reproduction of any song that is playing stops Plan Premium Country Mexico Device Xiaomi red mi 3 Operating System Androi...
333 Views
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PlanPremiumCountry BrazilDeviceGalaxy 7 EdgeOperating SystemAndroid My Question or Issue If you try to search song, only your local library is searched as if the application were in offline mode which is not the case. The Daily Mix playlists doesn't ...
Plan Premium Country Brazil Device Galaxy 7 Edge Operating System Android My Question or Issue If you try to search song, only your local library is searched as if the ap...
Spotify Star
680 Views
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Spotify, If we are paying for a premium services why would we get capped? I don't understand. It is like buying a whole pie but you can only have 2 pieces with you at a time. I purchased a 200GB SD Card for my phone to completely eliminate any downlo...
Spotify, If we are paying for a premium services why would we get capped? I don't understand. It is like buying a whole pie but you can only have 2 pieces with you at a time.&n...
Composer
455 Views
1 replies
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PlanPremiumCountryUk DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue Hi all,So I have a Samsung s9 phone with Spotify Premium and I share my account. Whenever they listen to Spotify on their iPhone, it shows up on my phone loc...
Plan Premium Country Uk Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue Hi all, So I have a Samsung s9 phone with Spotify Premium and I...
Spotify Star
3916 Views
3 replies
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Hi! I'm using the Android app and I've synced some live albums and mixtapes onto my device. I've enabled gapless playback but there's still a half a second or shorter gap between songs that ruin the listening experience. I also tried with crossfade s...
Hi! I'm using the Android app and I've synced some live albums and mixtapes onto my device. I've enabled gapless playback but there's still a half a second or shorter gap between son...
945 Views
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9 likes
Hello guys,I just bought a new Phone: Fair Phone 2 - which works great with Android, I downloaded Spotify and just noticed that the Lock screen mode does not work here. So I would have to actually unlock my phone every time I want to switch or skip a...
Hello guys, I just bought a new Phone: Fair Phone 2 - which works great with Android, I downloaded Spotify and just noticed that the Lock screen mode does not work here. So I would have to...
Casual Listener
862 Views
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