Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
201631 Views
134 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
545905 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
453643 Views
571 replies
38 likes
PlanPremiumCountryBrazilDeviceHonor 9Operating SystemAndroid Oreo My Question or Issue Do you have a solution to this problem?I would like to know if anyone knows if there are any solutions to be able to share the Spotify songs on Instagram. Because ...
Plan Premium Country Brazil Device Honor 9 Operating System Android Oreo My Question or Issue Do you have a solution to this problem?I would like to know if anyone knows i...
Casual Listener
486 Views
1 replies
0 likes
Subscription: PremiumCountryCanada Device(Samsung Galaxy Operating System (Android Oreo.) My Question or Issue Hey I was wondering if anyone else had this problem. When i click on an album thats is in my recently played, it only shows the downloaded ...
Subscription: Premium Country Canada Device (Samsung Galaxy 😎 Operating System (Android Oreo.) My Question or Issue Hey I was wondering if anyone else ...
611 Views
0 replies
0 likes
Spotify is casting silence when I try to cast from my Pixel 2 XL to any of my Chromecast devices in my house (several - Google Home, Chromecast Audio, etc). I can see the song advancing on my phone, but nothing is coming out of my Chromecast attached...
Spotify is casting silence when I try to cast from my Pixel 2 XL to any of my Chromecast devices in my house (several - Google Home, Chromecast Audio, etc). I can see the song advancing on m...
Spotify Legend
1444 Views
5 replies
0 likes
PlanPremiumCountryUKDeviceMoto g5+Operating SystemAndroid 7.0Spotify App version8.4.70.666 armV7 My Question or IssueWhen I play spotify via my computer, the spotify App on my phone opens and I can see the song that is being played. It doesn't actual...
Plan Premium Country UK Device Moto g5+ Operating System Android 7.0 Spotify App version 8.4.70.666 armV7 My Question or Issue When I play spotify via my computer, the spotify...
Spotify Legend
6274 Views
4 replies
0 likes
I'm frequently having many problems with Spotify but unfortunately it's the least garbage music streaming app I've tried so I just have to suck it up. My current major problem is Spotify trying to play songs that I don't have downloaded when I don't ...
I'm frequently having many problems with Spotify but unfortunately it's the least garbage music streaming app I've tried so I just have to suck it up. My current major problem is Spotify try...
Spotify Legend
1110 Views
3 replies
1 likes
Hello, I am using Spotify for Android. Spotify keeps signing me out whenever I open the app, and it's NOT because I cleared the app's data.It's because whenever I close the app, it signs me out. I don't know why this happened, but I didn't even hit "...
Hello, I am using Spotify for Android. Spotify keeps signing me out whenever I open the app, and it's NOT because I cleared the app's data. It's because whenever I close the app, it signs m...
Spotify Star
12208 Views
10 replies
0 likes
PlanPremiumDeviceGoogle Pixel 2 My Question or Issue When filtering a playlist (lets say, I want to find a single artist within that playlist), it works - it shows only the searched item. However when I play, if shuffle is on, it will ignore the filt...
Plan Premium Device Google Pixel 2 My Question or Issue When filtering a playlist (lets say, I want to find a single artist within that playlist), it works - it shows only ...
342 Views
0 replies
0 likes
PlanPremiumCountry UKDeviceOnePlus 3Operating SystemAndroid Oreo My Question or Issue I started with Spotify in 2017, but decided to go back to just having Google Play Music (sorry!) and uninstalled it. Anyways, come this year, I reinstalled it and m...
Plan Premium Country UK Device OnePlus 3 Operating System Android Oreo My Question or Issue I started with Spotify in 2017, but decided to go back to just having Goo...
530 Views
0 replies
0 likes
Why does my playlist keep playing the same songs in the same order, once I've reached the end of my playlist? Every time I've gone through my 150+ songs, I press to re shuffle, but it will be in the exact same order as the last few times. Sometimes I...
Why does my playlist keep playing the same songs in the same order, once I've reached the end of my playlist? Every time I've gone through my 150+ songs, I press to re shuffle, but it will be in the ...
302 Views
0 replies
0 likes
PlanFreeCountry CanadaDevicePixel 2Operating SystemAndroid Pie My Question or Issue The library used to be really functionnal but it hasn't been for a couple of months. I used to favorite songs and album and just like in most library if I went into t...
Plan Free Country Canada Device Pixel 2 Operating System Android Pie My Question or Issue The library used to be really functionnal but it hasn't been for a couple of mon...
259 Views
0 replies
0 likes
I have the free android app version on my smart phone...it worked fine until today. I shuffle play my library, but the app stops working after one song or a few. It does it randomly. I have tried clearing my cache, powering the phone off and on and c...
I have the free android app version on my smart phone...it worked fine until today. I shuffle play my library, but the app stops working after one song or a few. It does it randomly. ...
262 Views
0 replies
0 likes
PlanPremiumCountryCanada DeviceGoogle Pixel 2Operating SystemAndroid Pie My Question or IssueSpotify keeps turning shuffle on when I select a song. I have to keep turning it off every session but whenever I relog it turns shuffle back on!
Plan Premium Country Canada Device Google Pixel 2 Operating System Android Pie My Question or Issue Spotify keeps turning shuffle on when I select a song. I have to keep turnin...
321 Views
0 replies
1 likes
Country UKDeviceSamsung Galaxy J5 (2016)Operating SystemAndroid 7.1.1 My Question or Issue So,app doesn't show playlist as app usually does.Just lefts a blank space;First time happening,Thanks in advance
Country UK Device Samsung Galaxy J5 (2016) Operating System Android 7.1.1 My Question or Issue So,app doesn't show playlist as app usually does. Just lefts a blank ...
Spotify Legend
447 Views
1 replies
0 likes
Copying from https://community.spotify.com/t5/Android/Please-fix-chromecast-with-Spotify/m-p/2459136 since it's marked "Solved" even though it's not solved. Happens on two different Android phones (Pixel 2 & Note and on three Chromecast devices. - Yo...
Copying from https://community.spotify.com/t5/Android/Please-fix-chromecast-with-Spotify/m-p/2459136 since it's marked "Solved" even though it's not solved. Happens on two different Android phones (P...
Casual Listener
465 Views
1 replies
1 likes
PlanPremium DeviceMotorola Moto G4Operating SystemAndroid 7.0 My Question or Issue I have a playlist containing 500+ songs. Now I want to download these songs to listen to offline. Originally I have set it to be saved on the SD-card. But for some rea...
Plan Premium Device Motorola Moto G4 Operating System Android 7.0 My Question or Issue I have a playlist containing 500+ songs. Now I want to download these songs to listen...
Spotify Legend
1293 Views
5 replies
0 likes
Free US Blu Energy XL Android 5.1 I was listening to a playlist and a video was gonna play. But it said "playback failed" and it froze.
Free US Blu Energy XL Android 5.1 I was listening to a playlist and a video was gonna play. But it said "playback failed" and it froze.&n...
635 Views
0 replies
0 likes
StandardUSASamsung Galaxy S7 ActiveAndroid When I select "Spotify" as the input on my receiver and go to my phone to press the Devices button under a song, the list shows up with nothing. It has "How-to" connect to PC, Speaker, etc. Thats all there i...
Standard USA Samsung Galaxy S7 Active Android When I select "Spotify" as the input on my receiver and go to my phone to press the Devices button under a song, the list shows u...
Regular
1049 Views
2 replies
1 likes
Hi team, I used to listen to music on Spotify smoothly for a while using my xiaomi a1 phone. However, last night the app was updated and it logged me out automatically, when I tried to come back using my Facebook account, I cannot login anymore! Have...
Hi team, I used to listen to music on Spotify smoothly for a while using my xiaomi a1 phone. However, last night the app was updated and it logged me out automatically, when I tried to come ...
344 Views
0 replies
0 likes
PlanPremiumCountry Israel account but living in Iceland.DeviceChinese Android (I'm sure that's not the reason for the issue!)Operating SystemAndroid 7.1.1 My Question or Issue So when I'm on the Home tab I only see the header and not the recommended ...
Plan Premium Country Israel account but living in Iceland. Device Chinese Android (I'm sure that's not the reason for the issue!) Operating System Android 7.1.1 My Question or I...
406 Views
0 replies
0 likes
PlanPremiumCountry USDeviceSamsung Galaxy s8Operating System Android Oreo My Question or Issue When listening to a song the "song radio", "view album", and "view artist" are unavailable and no longer highlighted for access. I've included a picture.
Plan Premium Country US Device Samsung Galaxy s8 Operating System Android Oreo My Question or Issue When listening to a song the "song radio", "view album", an...
Composer
420 Views
1 replies
0 likes
