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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6865 Views

0 replies

7 likes

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Superuser Contribution Can't load artist page and other pages

I can play never played songs. I have a wifi connection, a pretty good one, i have acess in other apps. Also if i use mobile data, I also have the same thing. The thing is: the artist link is grey and can't go into. Sometimes this back to normal, but...

Newbie

I can play never played songs.   I have a wifi connection, a pretty good one, i have acess in other apps. Also if i use mobile data, I also have the same thing.   The thing is: the arti...

TomLegend

Spotify Legend

375 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution No sound on bluetooth connection

Dear community,when my device connects to my car radio via bluetooth it looks like spotify is starting the music and the time goes up, but there is no sound played.As recently as the next track starts playing there is sound like nothing happend.If i ...

Casual Listener

Dear community, when my device connects to my car radio via bluetooth it looks like spotify is starting the music and the time goes up, but there is no sound played. As recently as the next track s...

Jemi

Spotify Legend

5881 Views

3 replies

0 likes

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Solved!!Superuser Contribution Search within playlist not appearing when swiping down

PlanFreeCountry BrazilDeviceMotorola z2 play xt1070Operating SystemAndroid Oreo My Question or Issue Few months ago I was able to search within the playlist by swiping down. Now nothing happens the option to search is gone.

Music Fan

Plan Free Country  Brazil Device Motorola z2 play xt1070 Operating System Android Oreo   My Question or Issue  Few months ago I was able to search within the playlist by...

AeroZ

Composer

3094 Views

12 replies

1 likes

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  • 12 replies
  • 1 likes

Solved!! Search does only find donwloaded songs on android

No error message, but the seach does only come up with saved/downloaded songs. I guess that's a setup thing but can't find the solution.Any thoughts? Or the solution?

Casual Listener

No error message, but the seach does only come up with saved/downloaded songs. I guess that's a setup thing but can't find the solution. Any thoughts? Or the solution?

Jose_M

Spotify Star

766 Views

3 replies

0 likes

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Solved!!Superuser Contribution Music Videos

Plan: PremiumCountry: BrazilDevice: Bluboo S1Operating System: Android 7.1 My Question or Issue I already have tha last version of Android in my cellphone but the Spotify app doesn't recognize. To the app, my cellphone has a earlier version and I can...

Newbie

Plan: Premium Country: Brazil Device: Bluboo S1 Operating System: Android 7.1   My Question or Issue  I already have tha last version of Android in my cellphone but the Spotify a...

TomLegend

Spotify Legend

560 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Broken player

PlanPremiumCountry IsraelDeviceAdroid 6 DVROperating SystemAndroid 6.0.1 My Question or Issue Everything was fine and now the player appears broken (buttons over the picture)

Newbie

Plan Premium Country  Israel Device Adroid 6 DVR Operating System Android 6.0.1   My Question or Issue  Everything was fine and now the player appears broken (buttons over th...

325 Views

0 replies

0 likes

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App keeps crashing

PlanPremiumCountry CanadaDeviceSamsung galaxyA5Operating Android My Question or Issue App keeps stoping after playing like 2 songs.And it's not showing on the notification panel while playing in the background.

Newbie

Plan Premium Country  Canada Device Samsung galaxyA5 Operating  Android   My Question or Issue  App keeps stoping after playing like 2 songs.And it's not showing on the ...

forcedrevival

Gig Goer

414 Views

2 replies

2 likes

  • 414 Views
  • 2 replies
  • 2 likes

Automatically put into offline mode

PlanPremiumCountry UKDeviceGoogle PixelOperating SystemAndroid Oreo My Question or Issue I keep getting put automatically into offline mode even though I am online. It says Playback (unavailable now) and the option to put myself into online mode is s...

Newbie

Plan Premium Country  UK Device Google Pixel Operating System Android Oreo   My Question or Issue  I keep getting put automatically into offline mode even though I am on...

345 Views

0 replies

3 likes

  • 345 Views
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  • 3 likes

Bonjour, je vous contacte car mon paiment Spotify c'est effectue deux fois ce mois ci (août 2018)

Mon premier paiement Spotify de 9,99 s'est effectue le 15 août 2018. Mais il y en a eu un second le 29 août 2018 de 8,00 qui ne se faot pas habituellement. Pourriez-vous m'expliquer ce que sont ces 8 euros. Et si c'est une erreur me les rendre.

Newbie

Mon premier paiement Spotify de 9,99 s'est effectue le 15 août 2018. Mais il y en a eu un second le 29 août 2018 de 8,00 qui ne se faot pas habituellement. Pourriez-vous m'expliquer ce que sont ces 8...

387 Views

0 replies

0 likes

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Automatically put in offline mode randomly

PlanPremiumCountry SwedenDeviceSamsung Galaxy S8+Operating SystemAndroid My Question or Issue9/10 times my Spotify jumps into offline mode by itself. I have no other connections, just my phone and shut down pc at home. I can solve it for a short peri...

Regular

Plan Premium Country  Sweden Device Samsung Galaxy S8+ Operating System Android   My Question or Issue 9/10 times my Spotify jumps into offline mode by itself. I have no other con...

656 Views

0 replies

2 likes

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Solved!! Playlist cover problem

DeviceSamasung Galaxy 8+ My Question or Issue Hey, I'm trying to change the playlist covers and in my phone it's not working.

Regular

  Device Samasung Galaxy 8+     My Question or Issue   Hey, I'm trying to change the playlist covers and in my phone it's not working.

Maayan13211

Regular

1579 Views

4 replies

0 likes

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Solved!! Spotify randomly changes songs in the middle & more

Hey.I have Galaxy note 8.I've been using Spotify for about five months now. Lately my app began giving me problems. It's randomly changes songs in the middle, in within a playlist. It also changes to different playlists. It also plays music without m...

Visitor

Hey. I have Galaxy note 8. I've been using Spotify for about five months now. Lately my app began giving me problems. It's randomly changes songs in the middle, in within a playlist. It also change...

user-removed

Not applicable

103493 Views

5 replies

2 likes

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  • 5 replies
  • 2 likes

Unable to share music

PlanPremiumCountryMalaysia DeviceNokia 8 (Android 8.1.0)Operating SystemAndroid Oreo 8.1.0 1 August 2018 Security Patch My Question or Issue When I select "Share" the whole app freeze and restarts, whereby it should appear the "share menu" that allow...

Newbie

Plan Premium Country Malaysia   Device Nokia 8 (Android 8.1.0) Operating System Android Oreo 8.1.0 1 August 2018 Security Patch   My Question or Issue  When I sele...

Billy-J

Spotify Star

338 Views

1 replies

0 likes

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Superuser Contribution Click every second on the Android app

Every second there's a click in the audio. This has only started happening recently - sounds like a scratched L.P. record.The issue does not exist listening on an iPad using the iOS app. PlanPremiumCountry CanadaDeviceSamsung Galaxy Note 5Operating S...

Casual Listener

  Every second there's a click in the audio.  This has only started happening recently - sounds like a scratched L.P. record. The issue does not exist listening on an iPad using the iOS a...

Jemi

Spotify Legend

601 Views

3 replies

0 likes

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Solved!! Favorites

Samsung Galaxy S8 I went to play my favorites but it says I have not liked anything yet. I have artists and albums liked, which automatically adds the songs too. The songs went show up though. I go to the specific song and it's already liked, so I ta...

Newbie

Samsung Galaxy S8   I went to play my favorites but it says I have not liked anything yet. I have artists and albums liked, which automatically adds the songs too. The songs went show up thoug...

Loxer

Community Legend

552 Views

1 replies

0 likes

Not showing up
  • 552 Views
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Earphones

PlanPremiumCountry ArgentinaDeviceSamsung j7Operating SystemAndroind 7 My Question or Issue Hi! I got a J7 2016 android phone. I was listening to music on spotify when suddenly it stops. I took my phone to a service, and after a really long week, the...

Casual Listener

Plan Premium Country  Argentina Device Samsung j7 Operating System Androind 7   My Question or Issue  Hi! I got a J7 2016 android phone. I was listening to music on spotify w...

-jvsbz_afzwpo

Casual Listener

400 Views

2 replies

0 likes

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Spotify connect "Phone locked or spotify not in foreground", is there a workaround this?

DeviceMacbook Pro with MacOS 10.13 / Samsung Galaxy S7 with Android Oreo I connect my phone to my bluetooth speakers and while at home I play music through there, so I don't have to listen to all my computer sounds through the speakers. The problem i...

Regular

Device Macbook Pro with MacOS 10.13 / Samsung Galaxy S7 with Android Oreo   I connect my phone to my bluetooth speakers and while at home I play music through there, so I don't have...

a7-t_5gr7tvcq

Newbie

2806 Views

4 replies

3 likes

Connect
phone
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unable to search

Plan PremiumCountry MalaysiaDevicesamsung galaxy s6Operating Systemandroid 7.0 My Question or Issue i cannot search for songs. whenever i want to search for a songs it says that i currently in offline mode. i have checked the offline and its not enab...

Newbie

Plan  Premium Country  Malaysia Device samsung galaxy s6 Operating System android 7.0   My Question or Issue  i cannot search for songs. whenever i want to search for a ...

337 Views

0 replies

1 likes

  • 337 Views
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Superuser Contribution Thumbs Up/Down not available on next song

PlanPremiumCountryUkDeviceSamsung Galaxy 8 plusOperating SystemAndroid Oreo My Question or IssueHi, I am having problems with thumbs up/down icon, in that when I have selected it for a song, the icon doesn't reset itself when the next song plays. I h...

Casual Listener

Plan Premium Country Uk Device Samsung Galaxy 8 plus Operating System Android Oreo   My Question or Issue Hi, I am having problems with thumbs up/down icon, in that when I have se...

Jemi

Spotify Legend

469 Views

3 replies

0 likes

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  • 3 replies
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What's the difference between the "This is: xxx" playlists and playing "Shuffle" on artist page?

Let's suppose I want to hear songs from a single artist. I know there is no feature to listen to ALL songs from one artist, but I have the two choices mentioned above. What's the difference and which one is most complete?

Regular

  Let's suppose I want to hear songs from a single artist. I know there is no feature to listen to ALL songs from one artist, but I have the two choices mentioned above. What's the difference a...

Loxer

Community Legend

4145 Views

5 replies

0 likes

  • 4145 Views
  • 5 replies
  • 0 likes