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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375471 Views

541 replies

34 likes

Account
Free
  • 375471 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7527 Views

0 replies

7 likes

  • 7527 Views
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  • 7 likes

Superuser Contribution Spotify ignores proxy settings

PlanPremium (Family) CountryDE DeviceSony E5823 (Xperia Z5 Compact) Operating SystemAndroid 7.1.1 My Question or Issue After installing a firewall and a Web proxy on my home LAN to try and protect my children from **bleep** and abuse on the Web, Spot...

Casual Listener

Plan Premium (Family)   Country DE   Device Sony E5823 (Xperia Z5 Compact)   Operating System Android 7.1.1   My Question or Issue   After installing a firewall...

mwilck

Casual Listener

3421 Views

2 replies

0 likes

  • 3421 Views
  • 2 replies
  • 0 likes

'No Internet connection available' with 4G mobile network

PlanPremiumCountryU.S.A. DeviceOnePlus 5 Operating SystemAndroid Oreo My Question or IssueApp works just fine on wifi but as soon as I switch to my mobile network, it displays 'No Internet connection available'. Anything other than Spotify uses my mo...

Newbie

Plan Premium Country U.S.A.  Device OnePlus 5  Operating System Android Oreo   My Question or Issue App works just fine on wifi but as soon as I switch to my mobile netw...

725 Views

0 replies

1 likes

4G
Andorid
mobile network
Offline Access
  • 725 Views
  • 0 replies
  • 1 likes

Playlist won't shuffle correctly

ok so i just added a few new albums to my playlist and it won't play my old music i added before hand, just my recently added ones. please help, its super annoying and i keep hearing the same albums over and over again.

Newbie

ok so i just added a few new albums to my playlist and it won't play my old music i added before hand, just my recently added ones. please help, its super annoying and i keep hearing the same albums ...

350 Views

0 replies

1 likes

  • 350 Views
  • 0 replies
  • 1 likes

Superuser Contribution remote volume control

PlanPremium My Question or IssueDo i have the ability to control the volume on the playing device, from a different device?

Visitor

Plan Premium   My Question or Issue Do i have the ability to control the volume on the playing device, from a different device?

user-removed

Not applicable

5539 Views

4 replies

1 likes

  • 5539 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Local songs being skipped

PlanPremium Country Netherlands DeviceSamsung Galaxy S5 NeoOperating SystemAndroid 6.0.1, the latest available update for my (somewhat outdated) device. My Question or Issue Hi there, For a few weeks now ive noticed that local songs ive downloaded to...

Regular

  Plan Premium   Country  Netherlands   Device Samsung Galaxy S5 Neo Operating System Android 6.0.1, the latest available update for my (somewhat outdated) device. &nbs...

Stanvandewall

Regular

4967 Views

11 replies

0 likes

  • 4967 Views
  • 11 replies
  • 0 likes

Track info not updated when OS is Android 8.0 Oreo

I've seen numereous reports of issues with track info of Spotify users using Android 8.0. Issues with Android Auto, Bluetooth the only status I've seen: Not right nowI do not have the feeling these issues are taken seriously by Spotify. As a premium ...

Casual Listener

I've seen numereous reports of issues with track info of Spotify users using Android 8.0. Issues with Android Auto, Bluetooth the only status I've seen: Not right now I do not have the feeling these...

PenguinPusher

Casual Listener

602 Views

1 replies

3 likes

  • 602 Views
  • 1 replies
  • 3 likes

Discover Weekly isn't displaying

Plan- Premium (student discount)Country- USADevice- Google Pixel 1Operating System- Android Pie (9.0) My Question or IssueI have had Spotify Premium for about three weeks, and I haven't had access to the typical weekly Discover Playlist. While I *do*...

Newbie

  Plan- Premium (student discount) Country- USA Device- Google Pixel 1 Operating System- Android Pie (9.0)   My Question or Issue I have had Spotify Premium for about three weeks, an...

Loxer

Community Legend

1184 Views

1 replies

0 likes

  • 1184 Views
  • 1 replies
  • 0 likes

Spotify working like **bleep** ....is there a fix coming?

After the last update Spotify stops and starts on its own. Song titles displayed are not what is playing.Is there a fix coming to make it worth using again?

Casual Listener

After the last update Spotify stops and starts on its own.  Song titles displayed are not what is playing. Is there a fix coming to make it worth using again?

Billy-J

Spotify Star

2375 Views

5 replies

0 likes

  • 2375 Views
  • 5 replies
  • 0 likes

No Storage Option in Android App Settings

PlanPremiumCountryUSA DeviceSamsung Galaxy S7 activeOperating SystemAndroid 8.0 My Question or IssueSpotify on my phone stopped saving files to my SD card. I opened the Spotify Settings and there is no longer a Storage option. Is there any way to mak...

Gig Goer

Plan Premium Country USA   Device Samsung Galaxy S7 active Operating System Android 8.0   My Question or Issue Spotify on my phone stopped saving files to my SD card. I opened th...

olken2000

Gig Goer

807 Views

1 replies

0 likes

  • 807 Views
  • 1 replies
  • 0 likes

Google Assistant and Spotify offline mode?

Google Assistant will not play downloaded tracks in Spotify when Spotify is in offline mode. Is there a fix?

Regular

   Google Assistant will not play downloaded tracks in Spotify when Spotify is in offline mode. Is there a fix?

436 Views

0 replies

2 likes

  • 436 Views
  • 0 replies
  • 2 likes

Superuser Contribution Voice commands not working on Android Auto

PlanPremiumCountryBrazil DeviceSamsung Galaxy S8+Operating SystemAndroid Oreo My Question or IssueThis is weird (I think): Android Auto voice commands work with waze and google maps just fine, and voice commands work well with Spotify when I'm using ...

Newbie

Plan Premium Country Brazil  Device Samsung Galaxy S8+ Operating System Android Oreo   My Question or Issue This is weird (I think): Android Auto voice commands work with waz...

ClassicalGas

Gig Goer

14295 Views

26 replies

9 likes

  • 14295 Views
  • 26 replies
  • 9 likes

Can't search

I'm aving trouble searching. It says I'm not online, but I am. I can play songs in all my playlist, even those that aren't downloaded, but whenever I try to search, it says I'm not connected to the internet. When is Spotify going to fix all the probl...

Casual Listener

I'm aving trouble searching. It says I'm not online, but I am. I can play songs in all my playlist, even those that aren't downloaded, but whenever I try to search, it says I'm not connected to the i...

Billy-J

Spotify Star

3324 Views

1 replies

2 likes

  • 3324 Views
  • 1 replies
  • 2 likes

Fixed the pause issue now have another problem

None of the PlanPremiumCountryAustraliaSamsung 9 Fixed the pausing issue by uninstalling. BUT now i have no Browse or Radio options. To get them back i have to uninstall and reinstall everyday. I have no idea whay Spotify have done but after two year...

Casual Listener

None of the  Plan Premium Country Australia Samsung 9   Fixed the pausing issue by uninstalling. BUT now i have no Browse or Radio options.   To get them back i have to uninst...

Billy-J

Spotify Star

460 Views

3 replies

0 likes

  • 460 Views
  • 3 replies
  • 0 likes

Superuser Contribution podcasts on andorid

For some reason podcasts files appear only as capable for download but I can't just play them... I use an android. Already tried reinstalling... but still isn't working. Any ideas? Thanks!

Newbie

For some reason podcasts files  appear only as capable for download but I can't just play them...   I use an android.    Already tried reinstalling... but still isn't working....

Katerina

Spotify Legend

975 Views

1 replies

0 likes

  • 975 Views
  • 1 replies
  • 0 likes

Superuser Contribution Zie niet alle liedjes op mijn smartphone

Ik heb liedjes die ik op mijn laptop gezet heb die daar wel afspelen. Maar op mijn smartphone staan deze in het grijs. Hoe komt dit?

Newbie

Ik heb liedjes die ik op mijn laptop gezet heb die daar wel afspelen. Maar op mijn smartphone staan deze in het grijs.  Hoe komt dit?   

Guido

Spotify Legend

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Playing one artist on My own Playlist

Hi, I've always been able to pick specific artits in my own created playlist (Over 1,500 songs) and shuffle songs just by that one artist but all of a sudden but all of a sudden it will not work and Spotify seem unable to help,I'm a premium user and ...

Casual Listener

Hi,   I've always been able to pick specific artits in my own created playlist (Over 1,500 songs) and shuffle songs just by that one artist but all of a sudden but all of a sudden it will not ...

306 Views

0 replies

0 likes

  • 306 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify app Android doesn't fill entire screen

Hi i have a mi A2 Lite with Android 8.1. i'm using latest beta of spotify app with premium account. The app seems doesn't support the 18:9 screen. Any solution? Thanks for response

Newbie

Hi i have a mi A2 Lite with Android 8.1. i'm using latest beta of spotify app with premium account. The app seems doesn't support the 18:9 screen.   Any solution?   Thanks for response

Guido

Spotify Legend

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Filter in a playlist, doesn't play only the filtered songs

PlanPremiumCountry Device(Samsung Galaxy S9)Operating System(Android Oreo)Spotify Version8.4.70.666 armV7 My Question or Issue When I filter for a specific artist inside a playlist, the playing queue doesn't play only the songs that appear on the scr...

Music Fan

Plan Premium Country   Device (Samsung Galaxy S9) Operating System (Android Oreo) Spotify Version 8.4.70.666 armV7   My Question or Issue  When I filter for a specific...

Joe

Community Legend

1073 Views

3 replies

0 likes

  • 1073 Views
  • 3 replies
  • 0 likes

Choosing songs from playlist directly from steering wheel

PlanPremiumCountryMalaysiaDeviceSamsung Note 8 Operating SystemAndroid Oreo (Android version 8.0.0) My Question or Issue I have paired my phone into my car (BMW X3 G01) and manage to get Spotify running. However, I found that when I use the steering ...

Newbie

  Plan Premium Country Malaysia Device Samsung Note 8  Operating System Android Oreo (Android version 8.0.0)   My Question or Issue   I have paired my phone into my ca...

461 Views

0 replies

0 likes

  • 461 Views
  • 0 replies
  • 0 likes