Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387250 Views

545 replies

34 likes

Account
Free
  • 387250 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8039 Views

0 replies

7 likes

  • 8039 Views
  • 0 replies
  • 7 likes

Change default play mode

PlanPremiumCountry UkDeviceSamsung galaxy 8Operating SystemAndroid My Question or IssueI hate shuffle and always want to play songs in order they are presented on album... how can I do that? The default seems to be shuffle.

Newbie

Plan Premium Country  Uk Device Samsung galaxy 8 Operating System Android   My Question or Issue I hate shuffle and always want to play songs in order they are presented on album....

789 Views

0 replies

0 likes

Play
  • 789 Views
  • 0 replies
  • 0 likes

How do we see which playlist your favorite song is in.

My Question or Issue We listened a song and we loved it. We want to see which playlist used this song, and we want to listen songs,like that song.

Newbie

  My Question or Issue  We listened a song and we loved it. We want to see which playlist used this song, and we want to listen songs,like that song. 

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

Offline playlists still using mobile data

I've been doing some reading, it seems like it shouldnt do this, yet it still does. Are there plans to fix it?

Newbie

  I've been doing some reading, it seems like it shouldnt do this, yet it still does.   Are there plans to fix it?  

313 Views

0 replies

0 likes

  • 313 Views
  • 0 replies
  • 0 likes

Spotify option import Android

A day ago I had a Spotify premium account where I had the option to import. But, now with my new account I do not have that option I need help on how to fix that my current account is premium

Newbie

A day ago I had a Spotify premium account where I had the option to import. But, now with my new account I do not have that option I need help on how to fix that my current account is premium

533 Views

0 replies

2 likes

import android fix premium
  • 533 Views
  • 0 replies
  • 2 likes

1

1

Visitor

1

420 Views

0 replies

0 likes

  • 420 Views
  • 0 replies
  • 0 likes

No lock screen controls LG stylo 4

PlanPremiumCountry USADeviceLG stylo 4Operating SystemAndroid 8.1.0 My Question or Issue I cannot get the control panel to come up on my lock screen. On my old phone (LG K20 plus) this just happened automatically .

Newbie

Plan Premium Country  USA Device LG stylo 4 Operating System Android 8.1.0   My Question or Issue  I cannot get the control panel to come up on my lock screen. On my old phon...

595 Views

0 replies

0 likes

  • 595 Views
  • 0 replies
  • 0 likes

Superuser Contribution Opening app keeps launching Chrome.

PlanPremiumCountry USADeviceDroid / Mototola Z ForceOperating SystemAndroid My Question or Issue So I had to uninstall Spotify as several songs just kept freezing that were donwloaded. I reinstalled and now everytime I open Spotify it launches Chrome...

Newbie

  Plan Premium Country  USA Device Droid / Mototola Z Force Operating System Android   My Question or Issue   So I had to uninstall Spotify as several songs just kept ...

Guido

Spotify Legend

3176 Views

1 replies

0 likes

  • 3176 Views
  • 1 replies
  • 0 likes

Superuser Contribution I don't have chart in Browse

PlanPremiumCountry SwitzerlandDeviceOne plus 5Operating SystemAndroid Oreo Hello,I have an issue with my Spotify. I don't have the chart in Browse.Why I can see this chart ?Thank's for your answers.Cédric Gerber

Casual Listener

Plan Premium Country  Switzerland Device One plus 5 Operating System Android Oreo   Hello, I have an issue with my Spotify. I don't have the chart in Browse. Why I can see this...

Jemi

Spotify Legend

1855 Views

3 replies

0 likes

Chart
  • 1855 Views
  • 3 replies
  • 0 likes

Unable to use lock widget on huawei p20 pro

PlanPremiumCountryUnited Kingdom DeviceHuawei p20 proOperating SystemAndroid My Question or Issue When my phone is locked and listening to spotify music the only image on the lock screen is the spotify banner that you can only click on and then you n...

Newbie

Plan Premium Country United Kingdom  Device Huawei p20 pro Operating System Android   My Question or Issue  When my phone is locked and listening to spotify music the only im...

Kimoki

Casual Listener

37781 Views

10 replies

11 likes

  • 37781 Views
  • 10 replies
  • 11 likes

Superuser Contribution Android TV every time need to log in

Hello,I have problem after latest update 0.12 ver on my Sony android TV. now after switching off and on TV I need to login everytime to my acount...Can anyone help with advice?ThanksPlanFree/PremiumCountry LTDeviceSony TVOperating SystemAndroid My Qu...

Casual Listener

Hello, I have problem after latest update 0.12 ver on my Sony android TV. now after switching off and on TV I need to login everytime to my acount... Can anyone help with advice? Thanks Plan Fre...

tj112

Casual Listener

2585 Views

4 replies

4 likes

  • 2585 Views
  • 4 replies
  • 4 likes

Galaxy Watch. Can't play offline music without data off.

PlanPremiumCountryAustraliaDeviceGalaxy WatchOperating SystemLatest My Question or IssueI've managed to log in and download a playlist to my watch. (Which wasn't at all a straight forward task, this also needs attention).But when I'm away from my pho...

Newbie

Plan Premium Country Australia Device Galaxy Watch Operating System Latest   My Question or Issue I've managed to log in and download a playlist to my watch. (Which wasn't at all a str...

1387 Views

0 replies

1 likes

Galaxy
Samsung
watch
wearable
  • 1387 Views
  • 0 replies
  • 1 likes

Can´t control my music with my smartwatch anymore

Hello,My Smartwatch was the Generation 3 from Fossil, Typ Control. It goes with the Wear OS by Google App. I connected it to my Huwaii P8 light Phone. Till the last Weekend I can choose from my watch my Playlist, start and stopp it and can choose the...

Newbie

  Hello, My Smartwatch was the Generation 3 from Fossil, Typ Control. It goes with the Wear OS by Google App. I connected it to my Huwaii P8 light Phone. Till the last Weekend I can choose fro...

UrbanPhotoman

Newbie

2531 Views

1 replies

0 likes

  • 2531 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Android Auto - library order - upsort Download

Android auto Spotify app is very inconvenient to use to listen to Downloaded music. The first option on the higher levels of the navigation are all about online play lists. It takes 2 more levels to get to Downloaded (and scroll to the end of the lis...

Casual Listener

Android auto Spotify app is very inconvenient to use to listen to Downloaded music. The first option on the higher levels of the navigation are all about online play lists. It takes 2 more levels to ...

Peter

Spotify Legend

1234 Views

3 replies

0 likes

  • 1234 Views
  • 3 replies
  • 0 likes

[Chromecast] Connection lost too often

Copying from https://community.spotify.com/t5/Android/Please-fix-chromecast-with-Spotify/m-p/2459136 since it's marked "Solved" even though it's not solved. Happens on two different Android phones (Pixel 2 & Note and on three Chromecast devices. The ...

Casual Listener

Copying from https://community.spotify.com/t5/Android/Please-fix-chromecast-with-Spotify/m-p/2459136 since it's marked "Solved" even though it's not solved. Happens on two different Android phones (P...

492 Views

0 replies

1 likes

  • 492 Views
  • 0 replies
  • 1 likes

[Chromecast] Different song under "now playing" than actually playing

Copying from https://community.spotify.com/t5/Android/Please-fix-chromecast-with-Spotify/m-p/2459136 since it's marked "Solved" even though it's not solved. Happens on two different Android phones (Pixel 2 & Note and on three Chromecast devices. - Sp...

Casual Listener

Copying from https://community.spotify.com/t5/Android/Please-fix-chromecast-with-Spotify/m-p/2459136 since it's marked "Solved" even though it's not solved. Happens on two different Android phones (P...

327 Views

0 replies

1 likes

  • 327 Views
  • 0 replies
  • 1 likes

[Chromecast] Problems with volume adjustement

Copying from https://community.spotify.com/t5/Android/Please-fix-chromecast-with-Spotify/m-p/2459136 since it's marked "Solved" even though it's not solved. Happens on two different Android phones (Pixel 2 & Note and on three Chromecast devices. - Of...

Casual Listener

Copying from https://community.spotify.com/t5/Android/Please-fix-chromecast-with-Spotify/m-p/2459136 since it's marked "Solved" even though it's not solved. Happens on two different Android phones (P...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playback issues since last update : Android 9

PlanPremiumDeviceGoogle pixelOperating SystemAndroid 9 My Question or Issue Since updating my phone I have lost the playback on both the lock screen and homescreen. I have enabled all the notifications and nothing has changed. Any help or advice?

Newbie

Plan Premium Device Google pixel Operating System Android 9   My Question or Issue  Since updating my phone I have lost the playback on both the lock screen and homescreen. I have e...

Katerina

Spotify Legend

1899 Views

1 replies

1 likes

  • 1899 Views
  • 1 replies
  • 1 likes

Superuser Contribution Search function

PlanPremiumCountry SingaporeDevice(Samsung note 9)Operating SystemAndroid My Question or Issue My Spotify search function keeps stating goes online to search more. But I have already check my settings and I'm not in offline mode. How do I solve this?

Newbie

Plan Premium Country  Singapore Device (Samsung note 9) Operating System Android    My Question or Issue  My Spotify search function keeps stating goes online to search ...

Katerina

Spotify Legend

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Mobile Playlist MixUp

Sometimes on my free Spotify mobile app, my playlists will randomly stop, and then seemingly play some other, random playlist that I've never heard of. The only fix I've found is to restart my entire device. Any Help?

Newbie

Sometimes on my free Spotify mobile app, my playlists will randomly stop, and then seemingly play some other, random playlist that I've never heard of. The only fix I've found is to restart my entire...

Katerina

Spotify Legend

501 Views

1 replies

1 likes

  • 501 Views
  • 1 replies
  • 1 likes

Superuser Contribution Cant search online, even though I'm in online mode

PlanPremiumCountry USDeviceGalaxy S8Operating SystemAndroid 8.0 My Question or Issue Spotify will not let me search for a song or artist. Every time I try, it says to go online to search. I know that im online, because browse and discover work perfec...

Newbie

Plan Premium Country  US Device Galaxy S8 Operating System Android 8.0   My Question or Issue  Spotify will not let me search for a song or artist. Every time I try, it says ...

Katerina

Spotify Legend

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes