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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27906 Views
  • 59 replies
  • 23 likes
  • 27906 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870432 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870432 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24752 Views
  • 3 replies
  • 0 likes
  • 24752 Views
  • 3 replies
  • 0 likes

Playlist Duration Not Visible

PlanPremiumCanada DeviceSamsung Galaxy S8 + Web Player on DesktopOperating SystemLatest Android OS, Latest Windows 10 My Question or IssueI created a playlist for an event and I can't seem to find a way to display the total duration. I've tried on my...

  • Casual Listener
  • Plan Premium Canada   Device Samsung Galaxy S8 + Web Player on Desktop Operating System Latest Android OS, Latest Windows 10   My Question or Issue I created a playlist for a...
  • metrosuperstar
  • Casual Listener
  • 651 Views
  • 2 replies
  • 0 likes
  • 651 Views
  • 2 replies
  • 0 likes

Storage

PremiumCountry UsaDeviceLG Stylo3Operating SystemAndroid My Question or Issue Spotify is taking up over 12GB on my phone n i only have 16GB. Can I do something's 2 lower it. I havent downloaded songs even

  • Newbie
  • Premium Country  Usa Device LG Stylo3 Operating System Android   My Question or Issue  Spotify is taking up over 12GB on my phone n i only have 16GB. Can I do something's 2 lo...
  • Billy-J
  • Spotify Star
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes

Superuser Contribution Private Playlist messed up

PlanPremiumCountry GermanyDeviceSamsung Galaxy S6Operating System Android 7.0My Question or IssueHey, since one or two weeks my playlists is pretty messed up! Whenever i try to filter my songs by album they are not in the right order (same album on p...

  • Regular
  • Plan Premium Country  Germany Device Samsung Galaxy S6 Operating System   Android 7.0 My Question or Issue Hey, since one or two weeks my playlists is pretty messed up! Whenever i...
  • _Max_
  • Regular
  • 1988 Views
  • 8 replies
  • 0 likes
  • 1988 Views
  • 8 replies
  • 0 likes

Superuser Contribution Cant play some tracks

PlanPremiumCountry UKDeviceSamsung Galaxy 6Operating SystemAndroid Nougat My Question or IssueIm having a problem trying to play tracks from The Stranglers, I click on any track and nothing happens, on a windows pc it says track is unavailable., on t...

  • Visitor
  • Plan Premium Country  UK Device Samsung Galaxy 6 Operating System Android Nougat   My Question or Issue Im having a problem trying to play tracks from The Stranglers, I click...
  • Alfredo
  • Roadie
  • 954 Views
  • 11 replies
  • 0 likes
  • 954 Views
  • 11 replies
  • 0 likes

Connection error / Offline mode

PlanPremiumCountry The NetherlandsDeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or Issue Hi, Since a few weeks I'm getting a connection error from Spotify. When I open Spotify and choose a playlist or artist it's all good, however wh...

  • Newbie
  • Plan Premium Country  The Netherlands Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue   Hi,   Since a few weeks I'm getting a connec...
  • Jose_M
  • Spotify Star
  • 507 Views
  • 1 replies
  • 0 likes
  • 507 Views
  • 1 replies
  • 0 likes

Solved!! Can't change songs

Plan: Premium Country: USA Device: Google Pixel My Question or Issue:When I am attached to something via Bluetooth from my phone, such as my car or a speaker, I can no longer use the controls of that device to change or pause songs. The buttons on my...

  • Newbie
  • Plan: Premium Country: USA Device: Google Pixel   My Question or Issue: When I am attached to something via Bluetooth from my phone, such as my car or a speaker, I ca...
  • Billy-J
  • Spotify Star
  • 24189 Views
  • 1 replies
  • 1 likes
  • 24189 Views
  • 1 replies
  • 1 likes

Spotify keeps pausing and starting again when I get phone calls

Using Spotify Premium, Germany, on an LG K11. Android version 7.1.2 I have recently started using Android, completely happy with it apart from the fact that Spotify no longer works that well. The main problem is that music often pauses in the middle ...

  • Casual Listener
  •   Using Spotify Premium, Germany, on an LG K11. Android version 7.1.2   I have recently started using Android, completely happy with it apart from the fact that Spotify no longer works t...
  • mponny
  • Casual Listener
  • 497 Views
  • 3 replies
  • 0 likes
  • 497 Views
  • 3 replies
  • 0 likes

My own music greyed out?

So, I created a private playlist with music that I own (ripped CDs onto my computer) and when I listen to the music on my computer, it plays and works fine but when I do it on my phone, it reminds grey. This wasn't an issue a year or two ago but it's...

  • Casual Listener
  • So, I created a private playlist with music that I own (ripped CDs onto my computer) and when I listen to the music on my computer, it plays and works fine but when I do it on my phone, it reminds gr...
  • Billy-J
  • Spotify Star
  • 986 Views
  • 3 replies
  • 1 likes
  • 986 Views
  • 3 replies
  • 1 likes

Spotify cutting in and out!!

PlanFree/PremiumCountry My Question or IssueHi I have been using Spotify via my AV system for close on 12 months and am a Premium Subcriber. Recently music keeps cutting in and out making it impossible to listen to, it also has a lag time if I try an...

  • Casual Listener
  • Plan Free/Premium Country     My Question or Issue Hi  I have been using Spotify via my AV system for close on 12 months and am a Premium Subcriber.    Recently musi...
  • GaryL133
  • Casual Listener
  • 447 Views
  • 4 replies
  • 0 likes
  • 447 Views
  • 4 replies
  • 0 likes

Only listening to downloaded songs over cellular

PlanPremium My Question or Issue I have many artists/albums where I have only downloaded some of the songs for offline play. How can I automatically only play the songs I have downloaded when I don't have WiFi? i.e. without having to go into settings...

  • Casual Listener
  • Plan Premium     My Question or Issue    I have many artists/albums where I have only downloaded some of the songs for offline play. How can I automatically only play the so...
  • user-removed
  • Not applicable
  • 395 Views
  • 1 replies
  • 0 likes
  • 395 Views
  • 1 replies
  • 0 likes

Greyed out songs

I have a spotify premium family account. One playlist has over 700 songs and over half are greyed out. But when I search for the song manually, it is still there and still plays. What gives? Is there a way to swap out all greyed out songs with workin...

  • Newbie
  •   I have a spotify premium family account. One playlist has over 700 songs and over half are greyed out. But when I search for the song manually, it is still there and still plays. What gives? ...
  • Keanu_C
  • Community Legend
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes

Music Quality Resets to Default Settings Most of the Time

Premium Member - United States (Los Angeles) Samsung Galaxy 7Android Oreo Hi All, For a the past couple of months, I have found my streaming and download settings reverted back to Automatic/Normal nearly every time I look. I change them forward to Ve...

  • Casual Listener
  • Premium Member - United States (Los Angeles)  Samsung Galaxy 7 Android Oreo   Hi All,   For a the past couple of months, I have found my streaming and download settings reve...
  • user-removed
  • Not applicable
  • 844 Views
  • 1 replies
  • 0 likes
  • Android
    download quality
    music quality
    settings
    streaming quality
  • 844 Views
  • 1 replies
  • 0 likes

Playback Paused

PlanFreeCountry USADevicePixel 2Operating SystemAndroid Pie My Question or IssueEver since upgrading to Pie I have been having an issue where playback is paused frequently. Sometimes after each song it will pause but usually it will only play a few s...

  • Newbie
  • Plan Free Country  USA Device Pixel 2 Operating System Android Pie   My Question or Issue Ever since upgrading to Pie I have been having an issue where playback is paused frequent...
  • user-removed
  • Not applicable
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

Spotify goes offline when switching from wifi to data

PlanPremiumCountryCanada DeviceSamsung Galaxy S8Operating SystemAndroid 8.0.0 My Question or IssueSince a couple weeks now, when I'm disconnected of a wifi network, Spotify is switching to offline mode itself even though it is turned off and that I h...

  • Casual Listener
  • Plan Premium Country Canada  Device Samsung Galaxy S8 Operating System Android 8.0.0   My Question or Issue Since a couple weeks now, when I'm disconnected of a wifi network, Spot...
  • Lucywae
  • Newbie
  • 1300 Views
  • 4 replies
  • 0 likes
  • 1300 Views
  • 4 replies
  • 0 likes

MOVING TO SD CARD ANDROID 8.0

PlanPremium familyCountry AustraliaDeviceSony xperia A1Operating SystemAndroid 8.0 My Question or Issue I have tried so many things but I can't shift Spotify onto the SD card. I used to be able to do it on my old phone with the 'extreme' download opt...

  • Newbie
  • Plan Premium family Country  Australia Device Sony xperia A1 Operating System Android 8.0   My Question or Issue   I have tried so many things but I can't shift Spotify onto...
  • Graz2
  • Newbie
  • 711 Views
  • 2 replies
  • 2 likes
  • 711 Views
  • 2 replies
  • 2 likes

Superuser Contribution Playback behavior issues

PlanPremiumCountrySwedenDeviceSamsung Galaxy 9+Operating SystemAndroid Oreo (8.0.0) My Question or IssueWill occasionally pause playback of songs - This can happen between songs AND sudden, mid-track, with the phone screen on AND off, and regardless ...

  • Casual Listener
  • Plan Premium Country Sweden Device Samsung Galaxy 9+ Operating System Android Oreo (8.0.0)   My Question or Issue Will occasionally pause playback of songs - This can happen between so...
  • x-_pkebh9pln
  • Newbie
  • 1128 Views
  • 3 replies
  • 3 likes
  • android bug
    Playback issues
  • 1128 Views
  • 3 replies
  • 3 likes

Solved!!Superuser Contribution Sesame Universal Search App Integration/Permission not working

PlanFamily PremiumCountry PhilippinesDeviceNokia 7 PlusOperating SystemAndroid Oreo 8.1 My Question or IssueI have Sesame Universal Search app currently installed, and it supports integration with Spotify app, like allowing it to search for albums an...

  • Visitor
  • Plan Family Premium Country  Philippines Device Nokia 7 Plus Operating System Android Oreo 8.1   My Question or Issue I have Sesame Universal Search app currently installed, ...
  • Alfredo
  • Roadie
  • 1068 Views
  • 1 replies
  • 0 likes
  • 1068 Views
  • 1 replies
  • 0 likes

Music pauses while in other Apps - Samsung Galaxy S8+

On my way to work, I always listen to music and use some other Apss, but after a while the music just pauses, and everytime I start it again, it stopps. This always happens while I listen to music, either by listening to downloaded music or some new ...

  • Newbie
  • On my way to work, I always listen to music and use some other Apss, but after a while the music just pauses, and everytime I start it again, it stopps.   This always happens while I listen to...
  • Billy-J
  • Spotify Star
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

Spotify connect, play queue UI not updating

Android device, One Plus 5. Start a playlist on Spotify Connect. Go to "Play Queue" and navigate using "next" and "previous" buttons: The music track is changed accordingly, but the UI is not updating; the queue is visually not updated to reflect wha...

  • Casual Listener
  • Android device, One Plus 5. Start a playlist on Spotify Connect. Go to "Play Queue" and navigate using "next" and "previous" buttons: The music track is changed accordingly, but the UI is not updatin...
  • janus141
  • Casual Listener
  • 979 Views
  • 2 replies
  • 0 likes
  • Android
    queue
    UI
  • 979 Views
  • 2 replies
  • 0 likes

Solved!! You are Offline even if i have full access internet and Wifi

PlanPremiumCountryItaly DeviceOnePlus 3TOperating SystemAndroid My Question or Issue i tried the 1 month trial.... and its about to expire so i bought a 3months of Premium... when i tried to search new songs i can do it but when i try to open an Arti...

  • Regular
  • Plan Premium Country Italy   Device OnePlus 3T Operating System Android   My Question or Issue  i tried the 1 month trial.... and its about to expire so i bought a 3months o...
  • Billy-J
  • Spotify Star
  • 3565 Views
  • 14 replies
  • 0 likes
  • 3565 Views
  • 14 replies
  • 0 likes