Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387680 Views

545 replies

34 likes

Account
Free
  • 387680 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

  • 8042 Views
  • 0 replies
  • 7 likes

Changing the sort order of Playlists on Android app

I saw that there was an older thread talking about this missing feature in depth but it got derailed by a non-solution which only addressed changing the sort order of songs inside a playlist, not the sort order of playlists under "Playlists".Not bein...

Regular

   I saw that there was an older thread talking about this missing feature in depth but it got derailed by a non-solution which only addressed changing the sort order of songs in...

282 Views

0 replies

1 likes

  • 282 Views
  • 0 replies
  • 1 likes

Queue no longer in the right order

I used to be able to add an album to my queue and it would add it after the album that's currently playing. For some reason since about 3 days ago, whenever I add an album to my queue it starts playing that album after the current song and then once ...

Regular

I used to be able to add an album to my queue and it would add it after the album that's currently playing. For some reason since about 3 days ago, whenever I add an album to my queue it starts playi...

-9pssl8l_yhq9

Regular

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Songs on my phone are greyed out but work on my computer why?

PlanPremiumCountry USaDeviceGoogle PhoneOperating SystemAndroid Pie My Question or Issue Songs are greyed out on my phone connected to the wifi in the house my computer has the songs and can play play them why?

Newbie

Plan Premium Country  USa Device Google Phone Operating System Android Pie   My Question or Issue  Songs are greyed out on my phone connected to the wifi in the house my comp...

Mtfever

Newbie

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution Search function not working - thinks I am offline

PlanPremiumCountryIrelandDeviceSamsung Galaxy S9Operating SystemAndroid 8.0My Question or IssueSearch function not working either on wifi or mobile data. Has been happening off and on for months now. I can always search saved songs etc. but once I go...

Newbie

Plan Premium Country Ireland Device Samsung Galaxy S9 Operating System Android 8.0 My Question or Issue Search function not working either on wifi or mobile data. Has been happening off...

Guido

Spotify Legend

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files problem

PlanpremiumCountry The NetherlandsDeviceSamsung Galaxy A6Operating SystemAndroid My Question or Issue So as of lately I have been starting to make use of the local files feature in spotify. I put the local files through my computer in my playlist, an...

Newbie

Plan premium Country  The Netherlands Device Samsung Galaxy A6 Operating System Android   My Question or Issue  So as of lately I have been starting to make use of the local ...

Guido

Spotify Legend

617 Views

1 replies

1 likes

  • 617 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify - streaming to chromecast - opening app, disconnects chromecast connection

Premium, NL, OnePlus 3t, fully updated. Guys, I don't know, whats going on over there, but this app is getting worse every week. Let me give you a quick summary of problems I'm encountering and the latest.-an useless shuffle mode, in playlist over 10...

Music Fan

Premium, NL, OnePlus 3t, fully updated.   Guys,   I don't know, whats going on over there, but this app is getting worse every week. Let me give you a quick summary of problems I'm enco...

Guido

Spotify Legend

1163 Views

2 replies

1 likes

act
bugs
degenerate
Disconnect
force close
Get
shuffle
streaming
Together
you
  • 1163 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify keeps pausing

PlanPremiumCountry USDeviceGalaxy S8+Operating SystemAndroid My Question or Issue My spotify keeps pausing randomly and I have to continue to press unpause every 30-40 seconds. I have tried turning off power settings for the app, restarted the app, r...

Casual Listener

  Plan Premium Country  US Device Galaxy S8+ Operating System Android   My Question or Issue  My spotify keeps pausing randomly and I have to continue to press unpause ...

Guido

Spotify Legend

583 Views

3 replies

0 likes

  • 583 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Playlist content different on mobile and Web

Hi everyone I am following a Playlist named Cardio (https://open.spotify.com/user/spotify/playlist/37i9dQZF1DWSJHnPb1f0X3?si=i9thvsfCSsmvJGUds7Fpww) The song list on my desktop version of Spotify is complitely different from the one I have on my mobi...

Newbie

Hi everyone   I am following a Playlist named Cardio (https://open.spotify.com/user/spotify/playlist/37i9dQZF1DWSJHnPb1f0X3?si=i9thvsfCSsmvJGUds7Fpww)   The song list on my desktop...

Guido

Spotify Legend

1711 Views

1 replies

0 likes

  • 1711 Views
  • 1 replies
  • 0 likes

Superuser Contribution The App won´t recognise internet connection

PlanPremiumCountry SwedenDeviceSony Xperia XZ PremiumOperating SystemAndroid Oreo (8.0.0) My Question or Issue I´ve had this issue for about a year now. When I updated the app I couldn´t download any songs to my offline lists. When I do the app jumps...

Newbie

Plan Premium Country  Sweden Device Sony Xperia XZ Premium Operating System Android Oreo (8.0.0)   My Question or Issue  I´ve had this issue for about a year now. When I...

Guido

Spotify Legend

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Songs from a Playlist stop playing after 6 sec

PlanPremiumCountry: MexicoDeviceSamsung Galaxy 7 EdgeOperating SystemAndroid 8.0.0 My Question or Issue Songs from a particular playlist (Accoustic Lounge - Chillout & Easy Listening by lmljoe) stop playing after 6 seconds. I downloaded this playlist...

Newbie

Plan Premium Country: Mexico Device Samsung Galaxy 7 Edge Operating System Android 8.0.0   My Question or Issue  Songs from a particular playlist (Accoustic Lounge - Chillout &...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

Suboptimal listening/search history

So, the way i use Spotify is i have a huge playlist of song that i have saved as a main platform and then i queue song i feel like listening to on top of that. My problem is that when you search for a song and queue them, they do not show up in liste...

Casual Listener

So, the way i use Spotify is i have a huge playlist of song that i have saved as a main platform and then i queue song i feel like listening to on top of that. My problem is that when you search for ...

254 Views

0 replies

0 likes

  • 254 Views
  • 0 replies
  • 0 likes

I can no longer follow Frank Zappa

I am a premium subscriber on a Samsung Galaxy Note 9. Recently certain artists have removed the Following tag, and I can not add it back to the artists for any length of time. Frank Zappa, Great White, Richie Kotzen among others remain unable for me ...

Newbie

I am a premium subscriber on a Samsung Galaxy Note 9. Recently certain artists have removed the Following tag, and I can not add it back to the artists for any length of time. Frank Zappa, Great Whit...

261 Views

0 replies

0 likes

  • 261 Views
  • 0 replies
  • 0 likes

Where is the play next option?

My Question or IssueOne of the reasons I chose Spotify over YT red or Google play is the ability to queue songs I like AND the play next function... If I happen to see a song I want to hear next, and not at the end of a long list of songs Ive selecte...

Newbie

My Question or Issue One of the reasons I chose Spotify over YT red or Google play is the ability to queue songs I like AND the play next function... If I happen to see a song I want to hear next, a...

793 Views

0 replies

12 likes

  • 793 Views
  • 0 replies
  • 12 likes

Solved!! Heart button not working

PlanFreeCountry CanadaDeviceSamsung Galaxy 7? My Question or Issue On my Discover Weekly the "heart button" won't work. Nothing happens when i tap it... the "dislike" button doesn't either...

Casual Listener

  Plan Free Country  Canada Device Samsung Galaxy 7?    My Question or Issue   On my Discover Weekly the "heart button" won't work.  Nothing happens when i ta...

SkyrimKayJames

Casual Listener

1413 Views

1 replies

0 likes

  • 1413 Views
  • 1 replies
  • 0 likes

Some titles cannot be played

PlanPremiumCountry: Luxembourg, France DeviceSamsung Galaxy S8+, Windows Desktop VersionOperating SystemAndroid Oreo 8.0.0 My Question or IssueSome songs cannot be played. They are grey instead of white. Please help. Yours sincerelyFILBIG Felix

Newbie

Plan Premium Country: Luxembourg, France   Device Samsung Galaxy S8+, Windows Desktop Version Operating System Android Oreo 8.0.0   My Question or Issue Some songs cannot be ...

Jose_M

Spotify Star

363 Views

1 replies

1 likes

  • 363 Views
  • 1 replies
  • 1 likes

Local files won't play on Android or Desktop, but plays fine on iOS

(Mirroring my thread in the Dektop section, because it applies to this subforum as well: https://community.spotify.com/t5/Android/Local-files-won-t-play-on-Android-or-Desktop-but-plays-fine...) PlanPremiumCountry USDeviceGalaxy S9+ (8.0, ARG8) runnin...

Gig Goer

(Mirroring my thread in the Dektop section, because it applies to this subforum as well: https://community.spotify.com/t5/Android/Local-files-won-t-play-on-Android-or-Desktop-but-plays-fine...) &nbs...

clicheusername

Gig Goer

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Spotify control on Pioneer AVH-X490BS with Android not working

For the last few months I have not been able to directly control Spotify on my Samsung Galaxy S7 via Bluetooth connection to my aftermarket Pioneer car stereo receiver. Basically when I try to initiate the connection from the Spotify App on my Pionee...

Newbie

For the last few months I have not been able to directly control Spotify on my Samsung Galaxy S7 via Bluetooth connection to my aftermarket Pioneer car stereo receiver. Basically when I try to initia...

637 Views

0 replies

0 likes

  • 637 Views
  • 0 replies
  • 0 likes

Repeat button is gone on premium account.

I'm a premium user in the US. Typically I listen to just my daily mixes on my commute, but last night I went to listen to a specific album and noticed the repeat button had been replaced with one of the heart shaped like buttons. I don't know when th...

Casual Listener

I'm a premium user in the US. Typically I listen to just my daily mixes on my commute, but last night I went to listen to a specific album and noticed the repeat button had been replaced with one of ...

AJHuxLee

Newbie

8510 Views

3 replies

22 likes

  • 8510 Views
  • 3 replies
  • 22 likes

Subidas y bajadas de volumen oneplus 6 con Android p estable.

Buenas tardes, desde la última actualización de spotify al escuchar música se baja y sube el volumen aleatoriamente, en la barra de volumen sigue al maximo, pero como a los 20 seg de cada canción se siente que baja un 25 % y luego al tiempo vuelve a ...

Newbie

Buenas tardes, desde la última actualización de spotify al escuchar música se baja y sube el volumen aleatoriamente, en la barra de volumen sigue al maximo, pero como a los 20 seg de cada canción se ...

528 Views

0 replies

0 likes

  • 528 Views
  • 0 replies
  • 0 likes

Android 9.0 PIE on Sony XZ3> lockscreen??

PlanPremiumCountry NetherlandsDeviceSony XZ3Operating SystemAndroid PIE 9.0 My Question or Issue I came from Iphone, where i could operate Spotify on the lockscreen. I can't get it working on the lockscreen on my XZ3. I would love to control spotify ...

Visitor

Plan Premium Country  Netherlands Device Sony XZ3 Operating System Android PIE 9.0   My Question or Issue  I came from Iphone, where i could operate Spotify on the lockscreen...

user-removed

Not applicable

941 Views

2 replies

0 likes

  • 941 Views
  • 2 replies
  • 0 likes