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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194839 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194839 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536155 Views

78 replies

3 likes

  • 536155 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439769 Views

565 replies

37 likes

Account
Free
  • 439769 Views
  • 565 replies
  • 37 likes

Visual bug

Plan PremiumCountry BelgiumDeviceSamsung galaxy a3 2017Operating System Android My Question or Issue You can see on the picture what my problem is. My playlists of songs titles stay put sometimes..

Newbie

Plan   Premium Country  Belgium Device Samsung galaxy a3 2017 Operating System  Android    My Question or Issue  You can see on the picture what my problem is...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

Search Crash.

PlanFree/PremiumCountry DeviceGalaxy J7 prime Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify is crashing every time I try to search anything. I have to reset the app to even get the app to load anything, playlist...

Newbie

Plan Free/Premium Country   Device Galaxy J7 prime   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Spotify is crashing every tim...

m-inj_ils2pfg

Newbie

410 Views

1 replies

1 likes

  • 410 Views
  • 1 replies
  • 1 likes

Spotify keeps changing and skipping songs by itself it gets annoying

PlanPremiumCountry USADeviceSamsung Galaxy 8plus My Question or Issue Spotify keeps changing and skipping songs by itself it gets annoying, I've had spotify for years but since the last update, spotify keeps changing and skipping random songs. I defi...

Newbie

Plan Premium Country  USA Device Samsung Galaxy 8plus   My Question or Issue  Spotify keeps changing and skipping songs by itself it gets annoying, I've had spotify for years b...

712 Views

0 replies

3 likes

  • 712 Views
  • 0 replies
  • 3 likes

Unable to Listen to Discover Weekly

PlanFree/PremiumCountry DeviceGoogle Pixel 2Operating SystemAndroidOreo My Question or Issue I can't listen to this week's Discover Weekly. When I click on it, it just pulls up last week's. Even when I go to another playlist and come back, it just pi...

Newbie

Plan Free/Premium Country   Device Google Pixel 2 Operating System AndroidOreo   My Question or Issue  I can't listen to this week's Discover Weekly. When I click on it, it j...

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

Note 9 Sharing

PlanPremiumCountry USADeviceSamsung Galaxy Note 9Operating SystemAndroid 8.1.0 My Question or Issue I'm running Spotify 8.4.67.886 armV7 on a new Tmobile Note 9. The app seems to work fine but when I try to share a song, the screen goes dark and it k...

Casual Listener

Plan Premium Country  USA Device Samsung Galaxy Note 9 Operating System Android 8.1.0   My Question or Issue  I'm running Spotify 8.4.67.886 armV7 on a new Tmobile Note 9.&nb...

Maximeluma

Newbie

1035 Views

3 replies

1 likes

  • 1035 Views
  • 3 replies
  • 1 likes

Share music not work

Hi,I have spotify Premium on my Onepluse 3t (Android 8.0.0 with OxygenOS 5.0.4).I'm unable to do a "Share" on a song or playlist. When i do it the app stop to work and i have a redirect to the home (the music is stopped).I've already tried reinstalli...

Casual Listener

Hi, I have spotify Premium on my Onepluse 3t (Android 8.0.0 with OxygenOS 5.0.4). I'm unable to do a "Share" on a song or playlist. When i do it the app stop to work and i have a redirect to the ...

xinaian

Newbie

896 Views

4 replies

0 likes

  • 896 Views
  • 4 replies
  • 0 likes

Solved!! App keeps pausing while browsing albums, playlist & songs

PlanPremiumCountry SwedenDeviceHuawei p20Operating SystemAndroid 8.1.0 emui 8.1.0.164 My Question or Issue The app keeps pausing and restarting the current song while I'm both browsing through the app and also while trying to open any website. It is ...

Regular

Plan Premium Country  Sweden Device Huawei p20 Operating System Android 8.1.0 emui 8.1.0.164   My Question or Issue  The app keeps pausing and restarting the current song whi...

axelmeldau

Regular

641 Views

3 replies

0 likes

  • 641 Views
  • 3 replies
  • 0 likes

Spotify app on Motorola E5 not working

PlanPremiumCountry BrazilDeviceMOTOROLA E5Operating SystemAndroid Oreo My Question or IssueI recently bought my Morotola E5 and immediately installed the Spotify app. The issue I had right away was that first the app seemed to be an older version and...

Newbie

Plan Premium Country  Brazil Device MOTOROLA E5 Operating System Android Oreo   My Question or Issue I recently bought my Morotola E5 and immediately installed the Spotify ap...

552 Views

0 replies

0 likes

  • 552 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution PLAYLIST SAVED SONGS DONT SHOW ON "MUSIC"

So, I recentely moved from Apple Music to Spotify and used an external service to export playlists... Everything went well, I have 3 playlists on Spotify which I already downloaded all the songs in it, but in the fact I only created those playlist so...

Casual Listener

So, I recentely moved from Apple Music to Spotify and used an external service to export playlists... Everything went well, I have 3 playlists on Spotify which I already downloaded all the songs in i...

Fleurish

Casual Listener

644 Views

2 replies

0 likes

  • 644 Views
  • 2 replies
  • 0 likes

Search does not work when trying to enter something with huaweis p20 pro SwiftKey keyboard

PlanPremiumCountryLithuania DeviceHuawei p20 proOperating SystemEmui latest (Android based) My Question or Issue I just recently got a new phone and from android store I downloaded spotify. When trying to use search, when I enter 1 or two keys, it ju...

Newbie

Plan Premium Country Lithuania  Device Huawei p20 pro Operating System Emui latest (Android based)   My Question or Issue  I just recently got a new phone and from android st...

268 Views

0 replies

0 likes

  • 268 Views
  • 0 replies
  • 0 likes

Solved!! Old Spotify Version

PlanPremiumCountry AustriaDeviceHuawei P20 liteOperating SystemAndroid My Question or IssueCan anyone please explain to me why do I have the old spotify version? Version 1.2.5.3

Newbie

  PlanPremium Country  Austria Device Huawei P20 lite Operating System Android  My Question or Issue Can anyone please explain to me why do I have the old spotify version?&nbs...

user-removed

Not applicable

3134 Views

1 replies

4 likes

  • 3134 Views
  • 1 replies
  • 4 likes

"Spotify Keeps Stopping" New Galaxy S9 Android 8.0.0

sDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue I just got a brand new galaxy s9 running oreo, and can't get spotify up and running. It just says "Spotify keeps stopping". I tried clearing the cache, doing a clean install, an...

Casual Listener

  sDevice Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  I just got a brand new galaxy s9 running oreo, and can't get spotify up and running.  ...

636 Views

0 replies

1 likes

  • 636 Views
  • 0 replies
  • 1 likes

Desktop App Blows, not to mention Android App

Macbook Pro Mid 2012Samsung Galaxy 8 Hi, Has anyone else been having difficulties with both the Desktop app and Android app? It's getting to the point where I may have to switch platforms. The Desktop app is unresponsive most days, it takes about 25 ...

Newbie

  Macbook Pro Mid 2012 Samsung Galaxy 8    Hi,    Has anyone else been having difficulties with both the Desktop app and Android app? It's getting to the poin...

293 Views

0 replies

1 likes

  • 293 Views
  • 0 replies
  • 1 likes

Solved!! Can't log in - complicated

PlanFreeCountry U.S./MexicoDeviceMoto G5 My Question or Issue I registered for Spotify when I was in Mexico earlier this year, but I am in the U.S. now and this is where I'll be for the duration. I can't login on the Android app. It won't recognize m...

Regular

  Plan Free Country  U.S./Mexico Device Moto G5   My Question or Issue  I registered for Spotify when I was in Mexico earlier this year, but I am in the U.S. now and this...

vtstang66

Regular

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs not playing

PlanPremiumCountry DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue I know this has been mentioned before I googled it first, but there seems to be no solution, so I'll ask post it again: I have the paid for app and an extensiv...

Casual Listener

Plan Premium Country   Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  I know this has been mentioned before I googled it first, but there ...

Guido

Spotify Legend

822 Views

2 replies

0 likes

  • 822 Views
  • 2 replies
  • 0 likes

Superuser Contribution Problem with Song Full Picture Display on Android Car Radio

Country SwitzerlandDeviceXTRONS PB78JCCPOperating SystemAndroid Oreo My Question or Issue Befor the last Update, The Screen of the Music Titel was good to show, but after Update is the Titel Picture very small. The first Picture is after Update, the ...

Casual Listener

  Country  Switzerland Device XTRONS PB78JCCP Operating System Android Oreo   My Question or Issue  Befor the last Update, The Screen of the Music Titel was goo...

Guido

Spotify Legend

1499 Views

5 replies

1 likes

  • 1499 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Spotify Connect will not connect

PlanPremiumCountry DeviceOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy spotify has worked flawlessly for the last couple of years. Recently, I've been having connection issues on both my phone & laptop. (I have a a ga...

Regular

Plan Premium Country   Device Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My spotify has worked flawlessly for the last couple of years. Re...

Jemi

Spotify Legend

2016 Views

3 replies

0 likes

  • 2016 Views
  • 3 replies
  • 0 likes

Keeps cutting out

PlanPremium CountryUK DeviceSamsung Galaxy Edge Operating System Android My Question or IssueYesterday my Spotify just started to cut out about 4 seconds into each song. I didn't think much of it but today it is doing the same. I have done the follow...

Newbie

Plan Premium  Country UK    Device Samsung Galaxy Edge  Operating System  Android    My Question or Issue Yesterday my Spotify just started to cut out ab...

737 Views

0 replies

0 likes

  • 737 Views
  • 0 replies
  • 0 likes

[Discover Weekly] Keep suggesting me Polish songs

Hi,Every week I get polish songs suggested. I keep trying to dislike all Polish authors but the amount off suggestions is not getting lower. Can somebody remove once and for all Polish songs from my discover weekly lists? Maybe there is a hidden opti...

Newbie

   Hi, Every week I get polish songs suggested. I keep trying to dislike all Polish authors but the amount off suggestions is not getting lower. Can somebody remove once and for all Polis...

468 Views

0 replies

3 likes

  • 468 Views
  • 0 replies
  • 3 likes

Can not share Spotify songs on Instagram in my honor 9

PlanPremiumCountryBrazilDeviceHonor 9Operating SystemAndroid Oreo My Question or Issue Do you have a solution to this problem?I would like to know if anyone knows if there are any solutions to be able to share the Spotify songs on Instagram. Because ...

Casual Listener

Plan Premium Country Brazil Device Honor 9 Operating System Android Oreo   My Question or Issue  Do you have a solution to this problem?I would like to know if anyone knows i...

Selenyas

Casual Listener

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes