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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • AFCM6456
  • Casual Listener
  • 42114 Views
  • 65 replies
  • 25 likes
  • 42114 Views
  • 65 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 877814 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 877814 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26316 Views
  • 4 replies
  • 0 likes
  • 26316 Views
  • 4 replies
  • 0 likes

Issues with app - LG G6

Top level infoPlan: PremiumCountry: United KingdomDevice: LG G6Software version: v20c-234-20Operating System: Android 8.0.0Spotify version: 8.4.68.911 armV7 My Question or IssueThere are significant issues with the Spotify app on the LG G6, they rend...

  • Casual Listener
  • Top level info Plan: Premium Country: United Kingdom Device: LG G6 Software version: v20c-234-20 Operating System: Android 8.0.0 Spotify version: 8.4.68.911 armV7   My Que...
  • vfjelde
  • Casual Listener
  • 1427 Views
  • 2 replies
  • 0 likes
  • 1427 Views
  • 2 replies
  • 0 likes

Sound quality issues

PlanPremium DeviceVarious Operating SystemAndroid 7.1 /8.1 My Question or Issue Hi,I have issues with my sound quality recently. It seems to have started ~8 months ago, when there was a fourth quality setting introduced. I use an Android TV Box into ...

  • Casual Listener
  •   Plan Premium   Device Various  Operating System Android 7.1 /8.1   My Question or Issue  Hi, I have issues with my sound quality recently. It seems to have start...
  • 454 Views
  • 0 replies
  • 0 likes
  • 454 Views
  • 0 replies
  • 0 likes

Superuser Contribution Vivo latest os BUG

PlanPremiumCountryPhilippines DeviceVivo Y81Operating SystemAndroid 8.1 (Oreo based on Funtouch OS 4.0) My Question or IssueAfter I updated my phone and downloaded songs my entire spotify app doesnt respond pls fix because I still have alot of days i...

  • Newbie
  • Plan Premium Country Philippines   Device Vivo Y81 Operating System Android 8.1 (Oreo based on Funtouch OS 4.0)   My Question or Issue After I updated my phone and downloaded son...
  • TomLegend
  • Spotify Legend
  • 591 Views
  • 1 replies
  • 0 likes
  • 591 Views
  • 1 replies
  • 0 likes

Spotify Thinks I'm Offline

PlanPaidCountryUS DeviceOnePlus6Operating SystemAndroid Oreo My Question or Issue The Spotify app thinks I'm offline every time I search for music. Both wifi and mobile data produce the same result and I can say with 100% certainty that I'm online.

  • Newbie
  • Plan Paid Country US  Device OnePlus6 Operating System Android Oreo   My Question or Issue  The Spotify app thinks I'm offline every time I search for music. Both wifi and mo...
  • AeroZ
  • Composer
  • 539 Views
  • 1 replies
  • 0 likes
  • 539 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't download playlists

None of the below information is rPlanPremiumCountry CanadaDevice Operating SystemAndroid My Question or Issue So I got premium family and added all my family members. I was helping my dad set up his Spotify account and it won't let him download or f...

  • Newbie
  • None of the below information is r Plan Premium Country  Canada Device   Operating System Android    My Question or Issue  So I got premium family and added all my...
  • TomLegend
  • Spotify Legend
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution Where are the folders?

PlanFreeCountry United StatesDeviceSony Xperia Z1Operating SystemAndroid 5.1.1 My Question or Issue I understand that for the past few years it has been more about removing features, but is it just me or have folders disappeared from the Android app?...

  • Roadie
  • Plan Free Country  United States Device Sony Xperia Z1 Operating System Android 5.1.1   My Question or Issue  I understand that for the past few years it has been more about ...
  • TomLegend
  • Spotify Legend
  • 288 Views
  • 1 replies
  • 1 likes
  • 288 Views
  • 1 replies
  • 1 likes

All sorts of problems with Spotify on Oreo

PlanPremiumCountry UKDevice(LG G6)Operating System(Android Oreo,)My Question or IssueThe Android app on Oreo is a complete disaster, and I'm on the edge of moving to another provider. These are some of the comprehensive list of problems: - Google OK ...

  • Newbie
  • Plan Premium Country  UK Device (LG G6) Operating System (Android Oreo,) My Question or Issue The Android app on Oreo is a complete disaster, and I'm on the edge of moving to anoth...
  • forcedrevival
  • Gig Goer
  • 2334 Views
  • 1 replies
  • 0 likes
  • 2334 Views
  • 1 replies
  • 0 likes

Can't access freakonomics podcasts anymore

PlanPremiumCountry UKDevice(Samsung Galaxy 9)Operating SystemAndroid My Question or Issue Since a couple of weeks / months I can't properly access freakonomics radio podcasts anymore . This is very weird as all other podcasts I usually listen to rema...

  • Newbie
  • Plan Premium Country  UK Device (Samsung Galaxy 9) Operating System Android   My Question or Issue  Since a couple of weeks / months I can't properly access freakonomics radi...
  • 309 Views
  • 0 replies
  • 0 likes
  • Podcasts
  • 309 Views
  • 0 replies
  • 0 likes

stuck in offline mode (OnePlus X)

Hi CommunitySeems like the Spotify appy got stuck in offline mode on my OnePlus X. I switched it to OFFLINE for a 2 week trip to France, in order to be able to listen to some offline content without accidentaly getting into data roaming. At a certain...

  • Newbie
  • Hi Community Seems like the Spotify appy got stuck in offline mode on my OnePlus X.  I switched it to OFFLINE for a 2 week trip to France, in order to be able to listen to some offline co...
  • songassistant
  • Composer
  • 541 Views
  • 1 replies
  • 0 likes
  • 541 Views
  • 1 replies
  • 0 likes

My spotify keep loging out

PlanPremiumCountry TurkeyDeviceXperia XAOperating SystemAndroid 7.0 My Question or IssueWhen i try use spotify whitout internet my downloaded song wans't show up so i clear the data and reinstall spotify. Right now when i try to use spotify whitout i...

  • Newbie
  • Plan Premium Country  Turkey Device Xperia XA Operating System Android 7.0   My Question or Issue When i try use spotify whitout internet my downloaded song wans't show up so...
  • songassistant
  • Composer
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist names

PlanPremiumCountry USDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue When listening to my own playlists, it shows my long system-generated username behind my playlist. It is very ugly to look at and I think it should atleast ...

  • Visitor
  •   Plan Premium Country  US Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue  When listening to my own playlists, it shows my long system-ge...
  • TomLegend
  • Spotify Legend
  • 3300 Views
  • 1 replies
  • 1 likes
  • 3300 Views
  • 1 replies
  • 1 likes

App overlapping issue

PlanPremiumCountryIrelandDeviceSamsung Galaxy 7 EdgeOperating SystemAndroid Oreo (8.0.0)App version 8.4.68.911 armV7 My Question or Issue Hello,Sometime the App just overlap the interface and make it impossible to use.You can still scroll up or down ...

  • Casual Listener
  • Plan Premium Country Ireland Device Samsung Galaxy 7 Edge Operating System Android Oreo (8.0.0) App version 8.4.68.911 armV7   My Question or Issue   Hello, Sometime the A...
  • Jose_M
  • Spotify Star
  • 861 Views
  • 3 replies
  • 0 likes
  • Android
    Android 8
    overlay
  • 861 Views
  • 3 replies
  • 0 likes

Alarm Clock can't connect to Spotify

PlanPremiumCountry USADeviceMoto G6Operating SystemAndroid Oreo My Question or Issue I have the Google Clock app set up to use Spotify as an alarm but on a handful of occasions it has said it can't connect to Spotify. When I look at my phone after st...

  • Casual Listener
  • Plan Premium Country  USA Device Moto G6 Operating System Android Oreo   My Question or Issue  I have the Google Clock app set up to use Spotify as an alarm but on a han...
  • 1090 Views
  • 0 replies
  • 0 likes
  • Alarm
  • 1090 Views
  • 0 replies
  • 0 likes

Can´t connect to Sonos with spotify on android

PlanPremiumCountryGermanyDeviceOnePlus 3Operating SystemAndroid 8 My Question or IssueSince months I can´t connect to Sonos with the Spotify Android app. In the connect section I don´t see the Sonos devices. If I connect via the Windows App there is ...

  • Newbie
  • Plan Premium Country Germany Device OnePlus 3 Operating System Android 8   My Question or Issue Since months I can´t connect to Sonos with the Spotify Android app. In the connect secti...
  • 314 Views
  • 0 replies
  • 0 likes
  • 314 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify doesn't always start with my DAC

PlanPremiumCountryEngland DeviceMotorola Moto GOperating SystemAndroid My Question or IssueSpotify doesn't always start with my DAC (Via 'on the go' USB Cable) - sometimes it just works perfectly - other times it won't start'

  • Newbie
  • Plan Premium Country England   Device Motorola Moto G Operating System Android   My Question or Issue Spotify doesn't always start with my DAC (Via 'on the go' USB Cable) - somet...
  • TomLegend
  • Spotify Legend
  • 358 Views
  • 1 replies
  • 0 likes
  • 358 Views
  • 1 replies
  • 0 likes

How to turn off the Behind the Lyrics. Even option is not working

PlanPremiumCountry AustraliaDeviceGalaxy s8 plusOperating SystemAndroid oreo My Question or Issue How to turn off the BTL???Even i turn off it from the optionIt is still showing to me the BTL automaticallyI don't wanna see the useless content otherwi...

  • Newbie
  • Plan Premium Country  Australia Device Galaxy s8 plus Operating System Android oreo   My Question or Issue  How to turn off the BTL??? Even i turn off it from the option It...
  • Billy-J
  • Spotify Star
  • 737 Views
  • 1 replies
  • 0 likes
  • 737 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't load artist page and other pages

I can play never played songs. I have a wifi connection, a pretty good one, i have acess in other apps. Also if i use mobile data, I also have the same thing. The thing is: the artist link is grey and can't go into. Sometimes this back to normal, but...

  • Newbie
  • I can play never played songs.   I have a wifi connection, a pretty good one, i have acess in other apps. Also if i use mobile data, I also have the same thing.   The thing is: the arti...
  • TomLegend
  • Spotify Legend
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't use app when minimized (Android)

The app doesn't work when minimized, I can't click to pause, play or change music.Can anyone help me?

  • Newbie
  • The app doesn't work when minimized, I can't click to pause, play or change music. Can anyone help me?
  • Katerina
  • Spotify Legend
  • 1138 Views
  • 1 replies
  • 0 likes
  • 1138 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Music Videos

Plan: PremiumCountry: BrazilDevice: Bluboo S1Operating System: Android 7.1 My Question or Issue I already have tha last version of Android in my cellphone but the Spotify app doesn't recognize. To the app, my cellphone has a earlier version and I can...

  • Newbie
  • Plan: Premium Country: Brazil Device: Bluboo S1 Operating System: Android 7.1   My Question or Issue  I already have tha last version of Android in my cellphone but the Spotify a...
  • TomLegend
  • Spotify Legend
  • 420 Views
  • 1 replies
  • 0 likes
  • 420 Views
  • 1 replies
  • 0 likes

Superuser Contribution Thumbs Up/Down not available on next song

PlanPremiumCountryUkDeviceSamsung Galaxy 8 plusOperating SystemAndroid Oreo My Question or IssueHi, I am having problems with thumbs up/down icon, in that when I have selected it for a song, the icon doesn't reset itself when the next song plays. I h...

  • Casual Listener
  • Plan Premium Country Uk Device Samsung Galaxy 8 plus Operating System Android Oreo   My Question or Issue Hi, I am having problems with thumbs up/down icon, in that when I have se...
  • Jemi
  • Spotify Legend
  • 346 Views
  • 3 replies
  • 0 likes
  • 346 Views
  • 3 replies
  • 0 likes