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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107132 Views

26 replies

3 likes

  • 107132 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216981 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216981 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570773 Views

78 replies

3 likes

  • 570773 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470451 Views

577 replies

40 likes

Account
Free
  • 470451 Views
  • 577 replies
  • 40 likes

Unexpected close

PlanPremiumCountryArgentina DeviceLG G6 h870-dsOperating SystemAndroid Oreo My Question or Issue The application crashed and restarted while playing a song

Newbie

Plan Premium Country Argentina  Device LG G6 h870-ds Operating System Android Oreo   My Question or Issue  The application crashed and restarted while playing a song

581 Views

0 replies

2 likes

Android LG G6
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  • 0 replies
  • 2 likes

Song Distortion

PlanPremiumCountry United StatesSamsung Galaxy S8 My Question or Issue The Song Rumba by Artist Anahi sound like there are two people singing at the same time. Its only this song and only recently. This was not an issue before. If you listed to this ...

Newbie

Plan Premium Country  United States Samsung Galaxy S8     My Question or Issue  The Song Rumba by Artist Anahi sound like there are two people singing at the same time. It...

389 Views

0 replies

0 likes

  • 389 Views
  • 0 replies
  • 0 likes

Solved!! App is missing the Browse and Radio tab

PlanPremiumCountrySingapore DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue I have lost the Browse and Radio buttons/tabs at the bottom of the app.

Casual Listener

Plan Premium Country Singapore   Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  I have lost the Browse and Radio buttons/tabs at the bott...

iirquhs

Casual Listener

1514 Views

1 replies

0 likes

  • 1514 Views
  • 1 replies
  • 0 likes

Name/ID bug

Hello guysRecently i noticed that my spotify name turned into numbers and my picture turned into basic aswell. I log in with my facebook account and i did not make any changes to it and neither to my spotify app. It is really disturbing me because i ...

Newbie

Hello guys Recently i noticed that my spotify name turned into numbers and my picture turned into basic aswell. I log in with my facebook account and i did not make any changes to it and neither to ...

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
  • 0 likes

Chromebox, Can not start Spotify App

I have a ASUS Chromebox 3 N008U.Google Chrome OSVersion **bleep**.0.3497.120 (Officiell version) (64 bitar) When I try to start the Spotify App, it look like this.Why is Spotify app not working?

Casual Listener

I have a ASUS Chromebox 3 N008U. Google Chrome OS Version **bleep**.0.3497.120 (Officiell version) (64 bitar)   When I try to start the Spotify App, it look like this. Why is Spotify...

592 Views

0 replies

0 likes

  • 592 Views
  • 0 replies
  • 0 likes

Multiple songs are not available in one playlist in ALL devices

Hi, I have the well-known forum problem that some songs are not available, (grey color) however this problem happens in ALL my devices (desktop/windows, android and IOS) inside the same playlist. I have cheked that:1). The songs are available in my c...

Regular

  Hi,    I have the well-known forum problem that some songs are not available, (grey color) however this problem happens in ALL my devices (desktop/windows, android ...

Jose_M

Spotify Star

1363 Views

10 replies

0 likes

  • 1363 Views
  • 10 replies
  • 0 likes

App closing after a few secounds of music playing

PlanFamily PremiumCountry SwitzerlandDeviceSamsung Galaxy S8Operating SystemAndroid My Question or Issue The Android App is Wirkung fine to find Songs. After closing a Song the Musik will play för abtut 9 or 10 secounds Andi Team the App is closing a...

Newbie

Plan Family Premium Country  Switzerland Device Samsung Galaxy S8 Operating System Android    My Question or Issue  The Android App is Wirkung fine to find Songs. After ...

447 Views

0 replies

2 likes

  • 447 Views
  • 0 replies
  • 2 likes

Endless Artist Radio is missing

PlanPremium Device(Samsung Note Operating System(Android Oreo) My Question or IssueHi, I've received the latest update which hides "browse" menu item, but I don't see any differences in artist radios. There is no download option still.Btw, it was alr...

Visitor

Plan Premium   Device (Samsung Note 😎 Operating System (Android Oreo)   My Question or Issue Hi, I've received the latest update which hides "browse" menu item, but I don't s...

448 Views

0 replies

0 likes

  • 448 Views
  • 0 replies
  • 0 likes

Wrong output device displayed and device list empty

PlanFreeCountryGermany DeviceXiaomi A1, HP ProDesk 400 G4, iMac, iPad Air, Yamaha RX-A860Operating SystemAndroid 8.0.1, fedora-28, iOS 12 My Question or IssueHello! I am new here and try Spotify since yesterday. I use the free account just to learn h...

Music Fan

Plan Free Country Germany  Device Xiaomi A1, HP ProDesk 400 G4, iMac, iPad Air, Yamaha RX-A860 Operating System Android 8.0.1, fedora-28, iOS 12   My Question or Issue Hello!&nbsp...

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
  • 0 likes

Spotify crashing on Android

PlanPremiumCountry USA/ JapanDeviceSamsung S7 Operating SystemAndroid 8.0 My Question or Issue My Spotify keeps shutting down after ten seconds. It's been like two weeks now.Samsung S7 Android 8.0 Spotify premium 8.4.75.670. reinstalled the app multi...

Newbie

Plan Premium Country  USA/ Japan Device Samsung S7  Operating System Android 8.0   My Question or Issue     My Spotify keeps shutting down after ten seconds. It's...

505 Views

0 replies

2 likes

  • 505 Views
  • 0 replies
  • 2 likes

Sharing to Instagram Story Not Working

Free/PremiumCountry UKDevicePixel 2 googleOperating SystemAndroid My Question or Issue Have reinstalled Spotify and Instagram app and still cant share songs in stories.

Visitor

  Free/Premium Country  UK Device Pixel 2 google Operating System Android   My Question or Issue  Have reinstalled Spotify and Instagram app and still cant share songs i...

298 Views

0 replies

0 likes

  • 298 Views
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Estoy en la app y después de un tiempo se o se reinicia sola

No había tenido problemas con la aplicación de Android hasta que actualice la aplicación a la versión 8.4.77.779 desde entonces si permanezco en la aplicación aproximadamente por más de 30 segundos se reinicia o se cierra automáticamente deteniendo l...

Newbie

No había tenido problemas con la aplicación de Android hasta que actualice la aplicación a la versión 8.4.77.779 desde entonces si permanezco en la aplicación aproximadamente por más de 30 segundos s...

407 Views

0 replies

1 likes

  • 407 Views
  • 0 replies
  • 1 likes

[Chromecast] Volume, audio quality, shuffle issues

Premium plan, Android 9, Spotify version 8.4.75.670I've got numerous issues with Chromecast Audio and Spotify:- I have to restart the app to be able to adjust the volume from within the app. It works at first, but then somehow stops working, even tho...

Regular

Premium plan, Android 9, Spotify version 8.4.75.670 I've got numerous issues with Chromecast Audio and Spotify: - I have to restart the app to be able to adjust the volume from within the app. It w...

529 Views

0 replies

0 likes

  • 529 Views
  • 0 replies
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Superuser Contribution Cant download music to sd card

PlanPremium trial that ends on the 26th of this month Country United KingdomDeviceHTC 10 32gb Operating SystemAndroid 8.0.0 My Issue I cannot download music to my sd card as it says there is no space when I have 50+gb free with some files from other ...

Regular

Plan Premium trial that ends on the 26th of this month  Country  United Kingdom Device HTC 10 32gb  Operating System Android 8.0.0   My Issue  I cannot download mus...

Peter

Spotify Legend

1722 Views

13 replies

0 likes

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  • 13 replies
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No puedo agregar más música

Cuando le pongo en los tres puntitos (el menú) de una canción me dice que debo estar conectada para poder ver el menú, pero estoy conectada a WIFI, tengo iniciada la sesión, tengo el modo offline desactivado y soy cliente premium, no sé a qué se refi...

Newbie

Cuando le pongo en los tres puntitos (el menú) de una canción me dice que debo estar conectada para poder ver el menú, pero estoy conectada a WIFI, tengo iniciada la sesión, tengo el modo offline des...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

I want Bluetooth Autoplay

Hi, I see some people complain about when bluetooth device connects, spotify starts autoplay.But this is what i want. I have car aux bluetooth device. It starts with my car. I need is when device connects spotify starts play.Is there any option about...

Newbie

Hi, I see some people complain about when bluetooth device connects, spotify starts autoplay. But this is what i want. I have car aux bluetooth device. It starts with my car. I need is when device c...

HowardMarks

Composer

702 Views

1 replies

0 likes

  • 702 Views
  • 1 replies
  • 0 likes

Solved!! New interface for Premium

I'm not sure how to enable it. The new update for premium users for Android where there are only 3 icons instead of 5 I have the latest version and I still have the 5 icon layout. What do I have to do to enable?

Casual Listener

I'm not sure how to enable it. The new update for premium users for Android where there are only 3 icons instead of 5  I have the latest version and I still have the 5 icon layout. What do I hav...

Hakoreh

Casual Listener

1285 Views

2 replies

0 likes

  • 1285 Views
  • 2 replies
  • 0 likes

My downloaded Music on my computer's playlist wont show up on my phone

PlanFree/PremiumCountry USDeviceGalaxy s9 + Operating System Windows 10 My Question or Issue I downloaded music on my computer then put the music on my playlist(Music downloaded from the internet not spotify). The music use to be on my phones playlis...

Newbie

  Plan Free/Premium Country  US Device Galaxy s9 +  Operating System  Windows 10   My Question or Issue   I downloaded music on my computer then put the musi...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
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Superuser Contribution Spotify very slow

PlanPremiumCountry USADeviceSamsung Galaxy S7 My Question or Issue When I open Spotify, it takes forever to load any of my playlists, even if they're saved. Half the time I attempt to add a song to the queue, it tells me "You must be online to see th...

Newbie

Plan Premium Country  USA Device Samsung Galaxy S7   My Question or Issue  When I open Spotify, it takes forever to load any of my playlists, even if they're saved. Half the ti...

Heyh

Regular

1260 Views

2 replies

2 likes

  • 1260 Views
  • 2 replies
  • 2 likes

Opening "new releases for you"

PlanPremiumCountry LithuaniaDeviceHonor 8Operating SystemAndroid 7.0 My Question or Issue Hello!I can't figure out whether I'm stupid or that's just how it is. Am I supposed to see only like 10 "new releases for you" post and can't open it to see who...

Newbie

 Plan Premium Country  Lithuania Device Honor 8 Operating System Android 7.0   My Question or Issue   Hello! I can't figure out whether I'm stupid or that's just how i...

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
  • 0 likes