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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107130 Views

26 replies

3 likes

  • 107130 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216973 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216973 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570755 Views

78 replies

3 likes

  • 570755 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470434 Views

577 replies

40 likes

Account
Free
  • 470434 Views
  • 577 replies
  • 40 likes

Superuser Contribution Can't download high quality or extreme quality, Spotify deletes it automatically after download.

PlanPremiumCountry The NetherlandsDeviceOppo Find XOperating SystemAndroid Oreo My Question or IssueEverytime, when I download the high or extreme high quality music, Spotify deletes the music automatically after when I downloaded. The same as stream...

Casual Listener

Plan Premium Country  The Netherlands Device Oppo Find X Operating System Android Oreo   My Question or Issue Everytime, when I download the high or extreme high quality mu...

Othniel

Casual Listener

1956 Views

4 replies

0 likes

  • 1956 Views
  • 4 replies
  • 0 likes

Spotify fecha sozinho passando alguns segundos

Sou uma utilizadora do spotify com o plano Premium em Portugal há alguns meses. Há cerca de uma semana tendo vindo a ter problemas com o spotify. Sempre que ouço uma música da qual não fiz download, a aplicação fecha e volta a abrir, tendo assim que ...

Casual Listener

Sou uma utilizadora do spotify com o plano Premium em Portugal há alguns meses. Há cerca de uma semana tendo vindo a ter problemas com o spotify. Sempre que ouço uma música da qual não fiz download, ...

jucruz89

Casual Listener

4642 Views

2 replies

3 likes

  • 4642 Views
  • 2 replies
  • 3 likes

Go to Song Radio - option not available

PlanPremium FamilyCountryCanada DeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueI can normally click the ... button next to a song I'm listening to and select the "Go to Song Radio" to launch the station with similar songs. But righ...

Newbie

  Plan Premium Family Country Canada    Device Samsung Galaxy 8 Operating System Android   My Question or Issue I can normally click the ... button next to a song ...

AeroZ

Composer

1729 Views

1 replies

0 likes

Radio
  • 1729 Views
  • 1 replies
  • 0 likes

How do I stop Spotify from playing while using other player (Bluetooth)

Hello, whenever I use other music player on my Android phone while connected to the car audio via Bluetooth, Spotify wakes up and starts playing at the same time.I pause/stop Spotify, a few seconds later the playback starts automatically. I close Spo...

Casual Listener

Hello, whenever I use other music player on my Android phone while connected to the car audio via Bluetooth, Spotify wakes up and starts playing at the same time. I pause/stop Spotify, a few se...

hs351

Music Fan

3235 Views

3 replies

1 likes

  • 3235 Views
  • 3 replies
  • 1 likes

What's going on?

PlanPremiumCountry NicaraguaDeviceGalaxy S5 (2017)Operating SystemAndroid Oreo My Question or Issue ...

Visitor

  Plan Premium Country  Nicaragua Device Galaxy S5 (2017) Operating System Android Oreo   My Question or Issue  ...

hs351

Music Fan

587 Views

2 replies

0 likes

  • 587 Views
  • 2 replies
  • 0 likes

Radio-Button nicht mehr vorhanden

PlanPremium StudentCountryAustriaDeviceHuawei P9 + Samsungs Galaxy Tab 3Operating SystemAndroid My Question or IssueGuten Tag, leider vermisse ich seit gestern den Radio-Button im Hauptmenü in der Handy- sowie auch in der Tablet-App. Es ist nur noch ...

Newbie

Plan Premium Student Country Austria Device Huawei P9 + Samsungs Galaxy Tab 3 Operating System Android   My Question or Issue Guten Tag, leider vermisse ich seit gestern den Radio-Bu...

571 Views

0 replies

0 likes

  • 571 Views
  • 0 replies
  • 0 likes

Spotify Just changed the display. How to change back to the old one?

2 hours ago my Spotify was normal, I Just clicked "whats New in Spotify Premium" and the display chanced. The radio button Bellow isn't there. How can I turn back?

Visitor

2 hours ago my Spotify was normal, I Just clicked "whats New in Spotify Premium" and the display chanced. The radio button Bellow isn't there. How can I turn back? 

742 Views

0 replies

1 likes

  • 742 Views
  • 0 replies
  • 1 likes

Program stops after playing a long song

I have some long songs in my playlists, some over 10 minutes. After those songs play, the playlist just stops, it will not play the next song in the queue... anyone else experience this? Thanx, Mark--------------Premium PlanSamsung Galaxy 6USA

Music Fan

I have some long songs in my playlists, some over 10 minutes. After those songs play, the playlist just stops, it will not play the next song in the queue... anyone else experience this?   Tha...

Shwa

Casual Listener

603 Views

1 replies

0 likes

  • 603 Views
  • 1 replies
  • 0 likes

Spotify app on Android has this library bug

PlanPremiumCountry DeviceSamsung S7Operating SystemAndroid Oreo My Question or Issue Hi, I have been annoyed by the library items being overlayed occasionally when coming from the library and changing screens. Is there a fix?

Newbie

Plan Premium Country   Device Samsung S7 Operating System Android Oreo   My Question or Issue  Hi, I have been annoyed by the library items being overlayed occasionally ...

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes

Music stops after 20 sec

Plan: PremiumCountry: NorwayDevice: Samsung Galaxy A5 (2017)Operating System: Android 8 When I play music on my phone, it stops after 20 sec (+/-). It only happens with my own user on my own phone. It works fine with another user on my phone, or my o...

Newbie

Plan: Premium Country: Norway Device: Samsung Galaxy A5 (2017) Operating System: Android 8   When I play music on my phone, it stops after 20 sec (+/-). It only happens with my ow...

1915 Views

0 replies

3 likes

  • 1915 Views
  • 0 replies
  • 3 likes

Android 9 - Stream/Download quality keeps resetting

Android 9 on Pixel 3, this happens under a very specific case:1) Start any song on device2) Go to settings, observe/set both options on Very High3) Open currently playing song by tapping bottom bar4) Wait at least 1 second, then return to settings by...

Newbie

  Android 9 on Pixel 3, this happens under a very specific case: 1) Start any song on device 2) Go to settings, observe/set both options on Very High 3) Open currently playing song by tappin...

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes

Android app closes

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My app randomly closes after about 15 seconds. Has never happened before .No new updates. Tried redownloading the app. Nothing. Restarted phon...

Casual Listener

Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  My app randomly closes after about 15 seconds....

f_ywnzlk-73sc

Casual Listener

1409 Views

4 replies

2 likes

  • 1409 Views
  • 4 replies
  • 2 likes

Spotify crashing on Android

None of the below information is PlanPremiumCountryUnited States DeviceLG G6Operating System Android 8.0.0My Question or Issue Spotify closes out and stops playing music about 20 seconds after I open the app. It has been happening since the last upda...

Newbie

None of the below information is  Plan Premium Country United States  Device LG G6 Operating System  Android 8.0.0 My Question or Issue  Spotify closes out and stops pla...

ayskose

Newbie

673 Views

1 replies

4 likes

  • 673 Views
  • 1 replies
  • 4 likes

[bug] endless ad preferences loop

After opening the ad preferences site in Chrome via the Spotify app it will be repeatedly re-launched whenever the app is resumed. Presumably this is an issue with the back-stack. Force closing the Spotify app and relaunching prevents the browser fro...

Newbie

After opening the ad preferences site in Chrome via the Spotify app it will be repeatedly re-launched whenever the app is resumed.   Presumably this is an issue with the back-stack.   F...

834 Views

0 replies

0 likes

  • 834 Views
  • 0 replies
  • 0 likes

Stream only on Wi-Fi

PlanPremiumCountryUSA DevicePixel 2 XLOperating SystemAndroid Pie (version 9) My Question or IssueI need to stop Spotify using cellular data for streaming. I can do that for downloads at the background but there is no option for streaming. Developers...

Casual Listener

Plan Premium Country USA  Device Pixel 2 XL Operating System Android Pie (version 9)   My Question or Issue I need to stop Spotify using cellular data for streaming. I c...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Tabs restructured

PlanPremiumDeviceMotorola Moto X4Operating SystemAndroid Oreo My Question or Issue"The other change is a reduction in tabs. There used to be five at the bottom of the app, but now there are only three. “Browse”, which used to be its own thing, is now...

Casual Listener

Plan Premium Device Motorola Moto X4 Operating System Android Oreo   My Question or Issue "The other change is a reduction in tabs. There used to be five at the bottom of the app, but no...

06v6g6sdn

Casual Listener

389 Views

1 replies

1 likes

  • 389 Views
  • 1 replies
  • 1 likes

Solved!! Spotify closing after 15 seconds of music

Everytime i listen to around 15 seconds of music, the app just closes by itself. I alredy tried everything, including reinstalling, but the problem persists. The problem happens in both my devices. @Edit: The problem does not happen on Spotify Lite. ...

Casual Listener

Everytime i listen to around 15 seconds of music, the app just closes by itself. I alredy tried everything, including reinstalling, but the problem persists. The problem happens in both my devices. ...

filipecoimbra22

Casual Listener

1663 Views

2 replies

3 likes

  • 1663 Views
  • 2 replies
  • 3 likes

Problems displaying my username on screen

PlanPremiumCountryChileDeviceHuawei Mate 8 (NXT-L09)Operating SystemAndroid Nougat 7.0 My Question or Issue I have created some playlists, all works fine but on the top of the player it says: "Playing from PlaylistFavs by (some random numbers and let...

Newbie

Plan Premium Country Chile Device Huawei Mate 8 (NXT-L09) Operating System Android Nougat 7.0   My Question or Issue  I have created some playlists, all works fine but on the...

534 Views

0 replies

0 likes

Facebook
  • 534 Views
  • 0 replies
  • 0 likes

Equaliser

PlanFreeCountryPolandDeviceXiaomi Redmi Note 4XOperating SystemAndroid Marshmallow My Question or Issue I've been experiencing quite an irritating problem recently. Whenever I'm listening to music with the equaliser ON I'm being interrupted by the co...

Newbie

  Plan Free Country Poland Device Xiaomi Redmi Note 4X Operating System Android Marshmallow   My Question or Issue  I've been experiencing quite an irritating problem recent...

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes

Solved!! Spotify crashes unless the screen is off/locked.

Premium account. UK. Oneplus3T / Android 8.0.0 Hi,For the past week my spotify app has crashed everytime that I have the screen on (it crashes when browsing spotify, when I open other apps, or when doing nothing, as long as the screen is on). The onl...

Casual Listener

  Premium account. UK. Oneplus3T / Android 8.0.0     Hi, For the past week my spotify app has crashed everytime that I have the screen on (it crashes when browsing spotify, when I...

filipecoimbra22

Casual Listener

1697 Views

4 replies

1 likes

  • 1697 Views
  • 4 replies
  • 1 likes