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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202573 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202573 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

547410 Views

78 replies

3 likes

  • 547410 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455278 Views

571 replies

38 likes

Account
Free
  • 455278 Views
  • 571 replies
  • 38 likes

Superuser Contribution Multiple bugs

PlanPremium Country Uk DeviceSony Xperia XZ Premium Operating SystemAndroid 8.0.0 My Question or Issue Sometimes when I open the app and try and play a downloaded playlist it randomly starts, stops, skips tracks back and forward, turns the volume up ...

Newbie

Plan Premium  Country  Uk  Device Sony Xperia XZ Premium  Operating System Android 8.0.0   My Question or Issue  Sometimes when I open the app and try and play...

Guido

Spotify Legend

617 Views

1 replies

0 likes

Google Assistant Integration
no audio
random pausing
  • 617 Views
  • 1 replies
  • 0 likes

I can't login anymore after the update on my phone

PlanPremiumCountry The NetherlandsDeviceHuawei P10Operating SystemAndroid My Question or Issue My phone updated the spotify app today. Since the update, I can't login anymore. When I fill in my password, the app signed in for 1 second and than log me...

Newbie

    Plan Premium Country  The Netherlands Device Huawei P10 Operating System Android   My Question or Issue  My phone updated the spotify app today. Since the upd...

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Bass Buzzing

PlanPremiumCountry TurkeyDeviceXiomi Black SharkOperating SystemAndroid Oreo My Question or Issue My headphones are buzzing whenever i listen to high bass songs ive checked its not somthing with my headphones i didn't have any buzzing on google play ...

Newbie

Plan Premium Country  Turkey Device Xiomi Black Shark Operating System Android Oreo   My Question or Issue  My headphones are buzzing whenever i listen to high bass songs ive...

Guido

Spotify Legend

884 Views

1 replies

0 likes

  • 884 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Not filling 18:9 displays

PlanPremiumCountryU.S.DeviceMoto G6 (and any other device running stock android)My Problem-Hi,I am a spotify premium user and it is unbelivable how the dev team at spotify hasn't fixed this problem. On 18:9 displays (Moto g6) spotify leaves a black b...

Newbie

Plan Premium Country U.S. Device Moto G6 (and any other device running stock android) My Problem- Hi, I am a spotify premium user and it is unbelivable how the dev team at spotify hasn't fixe...

Katerina

Spotify Legend

702 Views

1 replies

3 likes

  • 702 Views
  • 1 replies
  • 3 likes

Solved!! Log in with Facebook on Android phone not working

PlanPremiumCountry LuxembourgDeviceSamsung SM-G900F Operating SystemAndroid My Question or Issue When trying to play music, the app told me that I am no connected to the internet. I have tried logging out and now I cannot log in again. Usually I log ...

Casual Listener

Plan Premium Country  Luxembourg Device Samsung SM-G900F  Operating System Android   My Question or Issue  When trying to play music, the app told me that I am no connec...

Robin251

Casual Listener

887 Views

4 replies

0 likes

  • 887 Views
  • 4 replies
  • 0 likes

Playlist

Plan PremiumCountry Mexico Device Huawei Operating System Android 7.0My Question or IssueWhenever I try to add a new song to my general Playlist or if you will, Downloads the checkmark turns green but when I check to look for the song, it's not there...

Newbie

  Plan          Premium Country           Mexico  Device            Huawei  Operating Syst...

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

App won't "play from search" after update.

My spotify updated today and now will no longer play searched songs by search. As soon as you select a song out of whatever you searched for, it opens a playlist based on the song you chose, instead of playing the next song. What's the reasoning? It ...

Newbie

My spotify updated today and now will no longer play searched songs by search.    As soon as you select a song out of whatever you searched for,   it opens a playlist based on t...

463 Views

0 replies

1 likes

  • 463 Views
  • 0 replies
  • 1 likes

Can't play podcasts

PlanPremiumCountry IsraelDevicexiaomi MI s5Operating SystemAndroidMy Question or Issue My spotefy stopped playing podcasts. The play option disappeared and there is an option to download but it never works and chapters aren't being downloaded.

Newbie

Plan Premium Country  Israel Device xiaomi MI s5 Operating System Android My Question or Issue  My spotefy stopped playing podcasts. The play option disappeared and there is an opt...

573 Views

0 replies

0 likes

Podcasts error
  • 573 Views
  • 0 replies
  • 0 likes

Auto-Sync downloaded content with new phone

PlanPremiumCountryUSADevicePixel XL 3Operating SystemAndroid 9 My Question or IssueI have been using Spotify as my primary music app for a long time now. Over the years I have downloaded a bunch of playlists - half of which I dont even remember.I hav...

Newbie

Plan Premium Country USA Device Pixel XL 3 Operating System Android 9   My Question or Issue I have been using Spotify as my primary music app for a long time now. Over the years I hav...

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
  • 0 likes

Problem with stream and download quality

PlanremiumCountry DeviceXiaomi mi 6Operating SystemMiui 10 My Question or Issue Every few days I need to enter my settings and change my streaming and download quality to the highest ,for some reason it always changes to the default setting (stream:"...

Newbie

  Plan remium Country   Device Xiaomi mi 6 Operating System Miui 10   My Question or Issue  Every few days I need to enter my settings and change my streaming and downl...

292 Views

0 replies

0 likes

  • 292 Views
  • 0 replies
  • 0 likes

Chromecast devices list ceases to update

PlanPremiumCountrySwedenDeviceSamsung S5 MiniOperating SystemAndroid 6.0.1 My Question or IssueWhen the Spotify app has been running for a couple of hours and I have had my phone on different networks and come home again, the list of Chromecast devic...

Regular

Plan Premium Country Sweden Device Samsung S5 Mini Operating System Android 6.0.1   My Question or Issue When the Spotify app has been running for a couple of hours and I have had my...

HowardMarks

Composer

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Taking up too much space on phone

PlanPremiumCountry united states of americaDevicesamsungOperating Systemandroid My Question or Issue The app is taking over 7.0 gb of space on my phone and I dont have anything downloaded to it. I deleted the cache , data and reinstalled the app but ...

Newbie

Plan Premium Country  united states of america Device samsung Operating System android     My Question or Issue  The app is taking over 7.0 gb of space on my phone and ...

HowardMarks

Composer

573 Views

1 replies

0 likes

phone space
problem
  • 573 Views
  • 1 replies
  • 0 likes

Wifes albums playing on my phone?

When I'm listening to my premium Spotify offline it still plays my wife's albums that I've not got downloaded on my phone, how do I stop this?

Casual Listener

When I'm listening to my premium Spotify offline it still plays my wife's albums that I've not got downloaded on my phone, how do I stop this?

Gazr

Casual Listener

455 Views

2 replies

0 likes

  • 455 Views
  • 2 replies
  • 0 likes

Android app keeping previous view on top of other view

PlanPremiumCountry UkDeviceSamsung s8 My Question or IssueOkay so this is going to be hard to explain but the screenshot shows it. So when I click on something or change screens sometimes the previous screen stays on top of the other screen. It's com...

Casual Listener

  Plan Premium Country  Uk Device Samsung s8   My Question or Issue Okay so this is going to be hard to explain but the screenshot shows it. So when I click on something or ch...

Puffacake

Casual Listener

387 Views

2 replies

0 likes

  • 387 Views
  • 2 replies
  • 0 likes

All my downloaded songs got deleted

PremiumCountry GermanyDeviceLG V20 (LG-H990)Operating SystemAndroid 7, Android Oreo My Question or Issue So i don't know why but this problem keeps reoccuring it already happend like five times and it pissses me off. I alreadys pay a service and sudd...

Newbie

Premium Country  Germany Device LG V20 (LG-H990) Operating System Android 7, Android Oreo   My Question or Issue  So i don't know why but this problem keeps reoccuring it...

251 Views

0 replies

0 likes

  • 251 Views
  • 0 replies
  • 0 likes

private session in android

PremiumCountry NorwayDeviceSamsung S8 Galaxy Operating SystemAndroid oreo My Question or IssueOne day I should set Spotidy to private session it wont work. I had to remove the app and reinsstall it. Then it works until next time I should do it. But n...

Newbie

Premium Country  Norway Device Samsung S8 Galaxy  Operating System Android oreo   My Question or Issue One day I should set Spotidy to private session it wont work. I had to r...

597 Views

0 replies

0 likes

  • 597 Views
  • 0 replies
  • 0 likes

How would I open the accessibility menu

Plan: premium Country: United Kingdom Device: honor 9 liteOperating System: Android Oreo I'm having problems with getting to the accessibility menu, and was wondering if any of you know where it would be on Spotify version 8

Newbie

Plan: premium  Country: United Kingdom  Device: honor 9 lite Operating System: Android Oreo   I'm having problems with getting to the accessibility menu, and was wondering if any ...

HowardMarks

Composer

3048 Views

1 replies

0 likes

accessibility
menu
navigation
  • 3048 Views
  • 1 replies
  • 0 likes

Oreo Update - app is crashing

PlanPremiumCountryPhilippinesDeviceZenfone 4 selfieOperating SystemAndroid OreoMy Question or IssueI recently updated my system to andriod Oreo and then the app started crashing. It plays songs but stops halfway. I try to play the next song, it start...

Newbie

Plan Premium Country Philippines Device Zenfone 4 selfie Operating System Android Oreo My Question or Issue I recently updated my system to andriod Oreo and then the app started crashin...

470 Views

0 replies

1 likes

  • 470 Views
  • 0 replies
  • 1 likes

app stops when searching for music/doesn't discover

PlanFreeCountry NetherlandsDeviceOneplus 3TOperating SystemAndroid My Question or IssueI've just installed the app on my phone and it has two problems:.1) When I search for music, after typing 2-3 characters the app stops (it goes to the home screen ...

Newbie

Plan Free Country  Netherlands Device Oneplus 3T Operating System Android   My Question or Issue I've just installed the app on my phone and it has two problems:. 1) When I searc...

331 Views

0 replies

0 likes

  • 331 Views
  • 0 replies
  • 0 likes

Still don't have the updated UI no matter how many times I updated the app

PlanPremiumCountry DeviceSony Xperia Z5Operating SystemAndroid Nougat 7.1.1 My Question or IssueEverybody has the updated UI, I'm downloading every update right away and still don't have the updated UI. My friend have the same phone and he has the ne...

Casual Listener

Plan Premium Country   Device Sony Xperia Z5 Operating System Android Nougat 7.1.1   My Question or Issue Everybody has the updated UI, I'm downloading every update right away and...

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
  • 0 likes