Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
110966 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
223412 Views
143 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
580465 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
477948 Views
577 replies
40 likes
Spoiler (Highlight to read) My issue is with the UI for premium users and free users. Free users have been given a new updated and premium looking ui with the 25th of October 2018 update. It looks much sleeker and fresh. I find it unusual that users ...
My issue is with the UI for premium users and free users. Free users have been given a new updated and premium looking ui with the 25th of October 2018 update. It looks much sleeker and fresh...
Casual Listener
4709 Views
2 replies
2 likes
Plan Free Country Australia Device: Nexus 6p and Samsung Galaxy s4My Question or IssueCasting to chromecast 2 from Android device (either nexus 6p on android 8 or Samsung s4 on 4.2) is broken in the latest update. I can cast fine to both my chromecas...
Plan Free Country Australia Device: Nexus 6p and Samsung Galaxy s4 My Question or Issue Casting to chromecast 2 from Android device (either nexus 6p on android 8 or Samsung s4 on 4.2...
Casual Listener
888 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceNokia 6 32GBOperating SystemAndroid 8.1.0 My Question or IssueHi everyone,I can't seem to save my downloads on my SD card. I have plenty of room on it, but the Spotify app won't let me tap Storage to choose where I want ...
Plan Premium Country Canada Device Nokia 6 32GB Operating System Android 8.1.0 My Question or Issue Hi everyone, I can't seem to save my downloads on my SD card. I have plenty of ro...
Regular
1063 Views
3 replies
2 likes
PlanPremium for StudentsCountry PhilippinesDevicesSamsung Galaxy J6, Acer Aspire E15Operating SystemAndroid Oreo, Windows 10 My Question or Issue[Long post ahead] I purchased Premium for Students 2 days ago, and I'm enjoying it so much. Now, the Spot...
Plan Premium for Students Country Philippines Devices Samsung Galaxy J6, Acer Aspire E15 Operating System Android Oreo, Windows 10 My Question or Issue [Long post ahead] ...
Casual Listener
1089 Views
1 replies
0 likes
PlanPremiumCountry CyprusDeviceSamsung galaxy s9+Operating SystemLatest android one My Question or Issue Basically i tried to view a song from 2pac today and it wouldnt load. So i went to the artist and that wouldnt load either. So i went to the foru...
Plan Premium Country Cyprus Device Samsung galaxy s9+ Operating System Latest android one My Question or Issue Basically i tried to view a song from 2pac today and it wou...
Casual Listener
517 Views
1 replies
0 likes
I recently got a Xiomi Mi A2 Lite. I used Spotity on an aandroid tablet and ipod touch for while, and never had this issue. Spotify doesn't fill the screen- on the new Google Pixels, or OnePlus phones. They all use a 19:9 or 18:9 screen ratio, and Sp...
I recently got a Xiomi Mi A2 Lite. I used Spotity on an aandroid tablet and ipod touch for while, and never had this issue. Spotify doesn't fill the screen- on the new Google Pixels, or OnePlus...
Casual Listener
982 Views
2 replies
2 likes
PlanPremiumCountryDenmark DeviceSamsung Galaxy s9My Question or IssueFirst of all, I am unsure if this is the right place to put this, I'm sorry if not. Today as I listened to this musical album, I noticed that four of the songs didn't play. It was o...
Plan Premium Country Denmark Device Samsung Galaxy s9 My Question or Issue First of all, I am unsure if this is the right place to put this, I'm sorry if not. Today as I listened ...
Newbie
2250 Views
8 replies
8 likes
Hi all!I´ve tried a lot...My Galaxy S7 (SM-G930F, Android 7.0) won´t working with FireTV (Fire OS 5.2.6.6 latst).I´ve installed a lot of diffrent versions of Spotify:lastest "8.4.77.779"..."8.4.74.459"..."8.4.66.733"..."8.59.755"...any many more, but...
Hi all! I´ve tried a lot... My Galaxy S7 (SM-G930F, Android 7.0) won´t working with FireTV (Fire OS 5.2.6.6 latst). I´ve installed a lot of diffrent versions of Spotify: lastest "8.4.77.7...
363 Views
0 replies
0 likes
Hallo, seit einer Woche stürzt meine Android Spotify App ständig ab. Neuinstallation hat nichts gebracht, Stromsparmodus aufheben und Cache / Daten löschen ebenso wenig.Auf einem weiteren Android sowie auf einem IOS Gerät läuft die App einwandfrei. W...
Hallo, seit einer Woche stürzt meine Android Spotify App ständig ab. Neuinstallation hat nichts gebracht, Stromsparmodus aufheben und Cache / Daten löschen ebenso wenig. Auf einem weiteren Android s...
Casual Listener
31445 Views
6 replies
6 likes
So I opened my Spotify app on my iPhone yesterday morning to find it had updated and was missing the Radio and Browse tabs from the bottom of the app. It’s version 8.4.76 and I have premium, so I’m very confused why they’re not there anymore? Is this...
So I opened my Spotify app on my iPhone yesterday morning to find it had updated and was missing the Radio and Browse tabs from the bottom of the app. It’s version 8.4.76 and I have premium, so I’m v...
Spotify Star
2246 Views
2 replies
1 likes
PlanPremiumCountry ItalyDeviceSamsung Galaxy s8Operating SystemAndroid My Question or Issue Hi, i got an artist profile on spotify named ALi3I.I already changed my profile pic on the Spotify for Artist app, but when on "My Library" section, my pic is...
Plan Premium Country Italy Device Samsung Galaxy s8 Operating System Android My Question or Issue Hi, i got an artist profile on spotify named ALi3I. I already changed m...
Community Legend
641 Views
1 replies
0 likes
PlanPremiumCountryNew Zealand DeviceSamsung Galaxy S7Operating System Android My Question or IssueMy Spotify opens but only for 10-15seconds & then crashes and shuts down. How can this be fixed? I've tried uninstalling etc & it's not fixed the proble...
Plan Premium Country New Zealand Device Samsung Galaxy S7 Operating System Android My Question or Issue My Spotify opens but only for 10-15seconds & then cras...
Newbie
1423 Views
4 replies
5 likes
PlanSpotify Premium: 8.4.75.670 armV7CountryGermany DeviceSamsung Galaxy S7Operating SystemAndroid G930FXXS3ERHD/G930FDBT3ERG2/G930FXXU3ERHC My Question or IssueSince a couple of days, Spotify stops music after a couple of seconds randomly and shutdo...
Plan Spotify Premium: 8.4.75.670 armV7 Country Germany Device Samsung Galaxy S7 Operating System Android G930FXXS3ERHD/G930FDBT3ERG2/G930FXXU3ERHC My Question or Iss...
Casual Listener
1029 Views
1 replies
2 likes
PlanPremiumCountry SwedenDeviceSamsung Galaxy S9+Operating SystemAndroid Oreo 8.0.0 My Question or Issue So after this new update with the new layout and everything the option to download all my songs and playlists seems to have disappeared. Is it ju...
Plan Premium Country Sweden Device Samsung Galaxy S9+ Operating System Android Oreo 8.0.0 My Question or Issue So after this new update with the new layout and everything...
Casual Listener
930 Views
2 replies
1 likes
All my playlist have a weird code next to theyre nameAlso sometimes the music gets interrupted many times for a few seconds whyle playing it on Bluetooth devices PlanPremiumCountryItaly DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question o...
All my playlist have a weird code next to theyre name Also sometimes the music gets interrupted many times for a few seconds whyle playing it on Bluetooth devices Plan Premium Country It...
Regular
1707 Views
5 replies
0 likes
PlanPremiumCountry USADeviceSamsung Galaxy 8Operating SystemAndroid version 8.0.0 My Question or Issue I cannon search, view artists or view albums or go to radio because the app says I am not connected to the internet. My phone is 100% connected to ...
Plan Premium Country USA Device Samsung Galaxy 8 Operating System Android version 8.0.0 My Question or Issue I cannon search, view artists or view albums or ...
Regular
3460 Views
9 replies
2 likes
PlanPremiumDeviceOnePlus 5t My Question or IssueIt doesn't let me listen to music that are not downloaded and it says when I search for a song, that I can't listen to songs that aren't downloaded as I'm in offline mode. But in the settings it's not i...
Plan Premium Device OnePlus 5t My Question or Issue It doesn't let me listen to music that are not downloaded and it says when I search for a song, that I can't listen to songs that aren...
Regular
5381 Views
14 replies
3 likes
PlanPremiumCountryGermanyDeviceHuawai P8Operating SystemAndroid My Question or IssueSpotify crashes every time when i start. The App opened, hold 30 seconds and crash. What can i do?
Plan Premium Country Germany Device Huawai P8 Operating System Android My Question or Issue Spotify crashes every time when i start. The App opened, hold 30 seconds and crash. What c...
Music Fan
2933 Views
11 replies
8 likes
PlanPremiumCountrySpainDeviceBQ Aquaris X5 PlusOperating SystemAndroid 7.1.1 Every morning, on my way to work I open Spotify app. For the first 6/7 minutes all I have is frustration. For at least the last 6 months the app is just ridiculously slow.Do...
Plan Premium Country Spain Device BQ Aquaris X5 Plus Operating System Android 7.1.1 Every morning, on my way to work I open Spotify app. For the first 6/7 minutes all I have is frustr...
Casual Listener
1582 Views
3 replies
1 likes
Can i use local files from my phone? Syncing with desktop doesn't work for **bleep** and i have same files downloaded on mobile device, so it would be nice to just add them to my playlist, is that even a thing?
Can i use local files from my phone? Syncing with desktop doesn't work for **bleep** and i have same files downloaded on mobile device, so it would be nice to just add them to my playlist, is...
Composer
485 Views
1 replies
0 likes
