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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

386890 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8031 Views

0 replies

7 likes

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Keeps cutting out

PlanPremium CountryUK DeviceSamsung Galaxy Edge Operating System Android My Question or IssueYesterday my Spotify just started to cut out about 4 seconds into each song. I didn't think much of it but today it is doing the same. I have done the follow...

Newbie

Plan Premium  Country UK    Device Samsung Galaxy Edge  Operating System  Android    My Question or Issue Yesterday my Spotify just started to cut out ab...

704 Views

0 replies

0 likes

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[Discover Weekly] Keep suggesting me Polish songs

Hi,Every week I get polish songs suggested. I keep trying to dislike all Polish authors but the amount off suggestions is not getting lower. Can somebody remove once and for all Polish songs from my discover weekly lists? Maybe there is a hidden opti...

Newbie

   Hi, Every week I get polish songs suggested. I keep trying to dislike all Polish authors but the amount off suggestions is not getting lower. Can somebody remove once and for all Polis...

428 Views

0 replies

3 likes

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Can not share Spotify songs on Instagram in my honor 9

PlanPremiumCountryBrazilDeviceHonor 9Operating SystemAndroid Oreo My Question or Issue Do you have a solution to this problem?I would like to know if anyone knows if there are any solutions to be able to share the Spotify songs on Instagram. Because ...

Casual Listener

Plan Premium Country Brazil Device Honor 9 Operating System Android Oreo   My Question or Issue  Do you have a solution to this problem?I would like to know if anyone knows i...

Selenyas

Casual Listener

441 Views

1 replies

0 likes

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  • 1 replies
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Recently played not showing entire album

Subscription: PremiumCountryCanada Device(Samsung Galaxy Operating System (Android Oreo.) My Question or Issue Hey I was wondering if anyone else had this problem. When i click on an album thats is in my recently played, it only shows the downloaded ...

Newbie

Subscription: Premium Country Canada  Device (Samsung Galaxy 😎 Operating System  (Android Oreo.)   My Question or Issue    Hey I was wondering if anyone else ...

575 Views

0 replies

0 likes

Android
Android App
Android Galaxy s8
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Superuser Contribution Chromecasting silence

Spotify is casting silence when I try to cast from my Pixel 2 XL to any of my Chromecast devices in my house (several - Google Home, Chromecast Audio, etc). I can see the song advancing on my phone, but nothing is coming out of my Chromecast attached...

Regular

Spotify is casting silence when I try to cast from my Pixel 2 XL to any of my Chromecast devices in my house (several - Google Home, Chromecast Audio, etc).   I can see the song advancing on m...

Jemi

Spotify Legend

1209 Views

5 replies

0 likes

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Superuser Contribution App opens on my phone when playing spotify on my computer

PlanPremiumCountryUKDeviceMoto g5+Operating SystemAndroid 7.0Spotify App version8.4.70.666 armV7 My Question or IssueWhen I play spotify via my computer, the spotify App on my phone opens and I can see the song that is being played. It doesn't actual...

Casual Listener

Plan Premium Country UK Device Moto g5+ Operating System Android 7.0 Spotify App version 8.4.70.666 armV7   My Question or Issue When I play spotify via my computer, the spotify...

Jemi

Spotify Legend

5951 Views

4 replies

0 likes

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Superuser Contribution Spotify trying to play songs not downloaded when offline

I'm frequently having many problems with Spotify but unfortunately it's the least garbage music streaming app I've tried so I just have to suck it up. My current major problem is Spotify trying to play songs that I don't have downloaded when I don't ...

Casual Listener

I'm frequently having many problems with Spotify but unfortunately it's the least garbage music streaming app I've tried so I just have to suck it up.   My current major problem is Spotify try...

Peter

Spotify Legend

1014 Views

3 replies

1 likes

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Solved!! Spotify keeps on signing out of my account...HELP!!!

Hello, I am using Spotify for Android. Spotify keeps signing me out whenever I open the app, and it's NOT because I cleared the app's data.It's because whenever I close the app, it signs me out. I don't know why this happened, but I didn't even hit "...

Visitor

Hello,   I am using Spotify for Android. Spotify keeps signing me out whenever I open the app, and it's NOT because I cleared the app's data. It's because whenever I close the app, it signs m...

Billy-J

Spotify Star

11301 Views

10 replies

0 likes

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Filter Playlist Not Working Properly

PlanPremiumDeviceGoogle Pixel 2 My Question or Issue When filtering a playlist (lets say, I want to find a single artist within that playlist), it works - it shows only the searched item. However when I play, if shuffle is on, it will ignore the filt...

Casual Listener

Plan Premium Device Google Pixel 2     My Question or Issue  When filtering a playlist (lets say, I want to find a single artist within that playlist), it works - it shows only ...

316 Views

0 replies

0 likes

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Discover Weekly not updating

PlanPremiumCountry UKDeviceOnePlus 3Operating SystemAndroid Oreo My Question or Issue I started with Spotify in 2017, but decided to go back to just having Google Play Music (sorry!) and uninstalled it. Anyways, come this year, I reinstalled it and m...

Newbie

Plan Premium Country  UK Device OnePlus 3 Operating System Android Oreo   My Question or Issue  I started with Spotify in 2017, but decided to go back to just having Goo...

484 Views

0 replies

0 likes

Discover Weekly
faults
Release Radar
updates
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Shuffle

Why does my playlist keep playing the same songs in the same order, once I've reached the end of my playlist? Every time I've gone through my 150+ songs, I press to re shuffle, but it will be in the exact same order as the last few times. Sometimes I...

Casual Listener

Why does my playlist keep playing the same songs in the same order, once I've reached the end of my playlist? Every time I've gone through my 150+ songs, I press to re shuffle, but it will be in the ...

269 Views

0 replies

0 likes

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Any chance they will fix back the library

PlanFreeCountry CanadaDevicePixel 2Operating SystemAndroid Pie My Question or Issue The library used to be really functionnal but it hasn't been for a couple of months. I used to favorite songs and album and just like in most library if I went into t...

Casual Listener

Plan Free Country  Canada Device Pixel 2 Operating System Android Pie   My Question or Issue  The library used to be really functionnal but it hasn't been for a couple of mon...

221 Views

0 replies

0 likes

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Android app stops working after every song

I have the free android app version on my smart phone...it worked fine until today. I shuffle play my library, but the app stops working after one song or a few. It does it randomly. I have tried clearing my cache, powering the phone off and on and c...

Newbie

I have the free android app version on my smart phone...it worked fine until today.  I shuffle play my library, but the app stops working after one song or a few.  It does it randomly.&nbsp...

239 Views

0 replies

0 likes

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(Premium Account) Spotify keeps turning shuffle back on

PlanPremiumCountryCanada DeviceGoogle Pixel 2Operating SystemAndroid Pie My Question or IssueSpotify keeps turning shuffle on when I select a song. I have to keep turning it off every session but whenever I relog it turns shuffle back on!

Newbie

Plan Premium Country Canada  Device Google Pixel 2 Operating System Android Pie   My Question or Issue Spotify keeps turning shuffle on when I select a song. I have to keep turnin...

295 Views

0 replies

1 likes

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Superuser Contribution Blank Screen

Country UKDeviceSamsung Galaxy J5 (2016)Operating SystemAndroid 7.1.1 My Question or Issue So,app doesn't show playlist as app usually does.Just lefts a blank space;First time happening,Thanks in advance

Newbie

  Country UK Device Samsung Galaxy J5 (2016) Operating System Android 7.1.1    My Question or Issue  So,app doesn't show playlist as app usually does. Just lefts a blank ...

Guido

Spotify Legend

383 Views

1 replies

0 likes

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  • 1 replies
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[Chromecast] Must force close the app to discover cast devices

Copying from https://community.spotify.com/t5/Android/Please-fix-chromecast-with-Spotify/m-p/2459136 since it's marked "Solved" even though it's not solved. Happens on two different Android phones (Pixel 2 & Note and on three Chromecast devices. - Yo...

Casual Listener

Copying from https://community.spotify.com/t5/Android/Please-fix-chromecast-with-Spotify/m-p/2459136 since it's marked "Solved" even though it's not solved. Happens on two different Android phones (P...

PippoAe

Casual Listener

392 Views

1 replies

1 likes

  • 392 Views
  • 1 replies
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Superuser Contribution Problem with downloading songs

PlanPremium DeviceMotorola Moto G4Operating SystemAndroid 7.0 My Question or Issue I have a playlist containing 500+ songs. Now I want to download these songs to listen to offline. Originally I have set it to be saved on the SD-card. But for some rea...

Casual Listener

Plan Premium  Device Motorola Moto G4 Operating System Android 7.0   My Question or Issue  I have a playlist containing 500+ songs. Now I want to download these songs to listen...

Peter

Spotify Legend

1192 Views

5 replies

0 likes

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"playback failed" message

Free US Blu Energy XL Android 5.1 I was listening to a playlist and a video was gonna play. But it said "playback failed" and it froze.

Visitor

  Free    US    Blu Energy XL Android    5.1   I was listening to a playlist and a video was gonna play. But it said "playback failed" and it froze.&n...

599 Views

0 replies

0 likes

Android
Spotify
support
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Spotify Connect Blank List?

StandardUSASamsung Galaxy S7 ActiveAndroid When I select "Spotify" as the input on my receiver and go to my phone to press the Devices button under a song, the list shows up with nothing. It has "How-to" connect to PC, Speaker, etc. Thats all there i...

Regular

Standard USA Samsung Galaxy S7 Active Android     When I select "Spotify" as the input on my receiver and go to my phone to press the Devices button under a song, the list shows u...

GreenHawk84

Regular

958 Views

2 replies

1 likes

Connect
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Unable to login after app updated

Hi team, I used to listen to music on Spotify smoothly for a while using my xiaomi a1 phone. However, last night the app was updated and it logged me out automatically, when I tried to come back using my Facebook account, I cannot login anymore! Have...

Newbie

Hi team,   I used to listen to music on Spotify smoothly for a while using my xiaomi a1 phone. However, last night the app was updated and it logged me out automatically, when I tried to come ...

315 Views

0 replies

0 likes

  • 315 Views
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