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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110955 Views

26 replies

3 likes

  • 110955 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

223396 Views

143 replies

11 likes

Android
autoplay
bluetooth
  • 223396 Views
  • 143 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580434 Views

79 replies

3 likes

  • 580434 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477933 Views

577 replies

40 likes

Account
Free
  • 477933 Views
  • 577 replies
  • 40 likes

Superuser Contribution Let us change back to the previous play page with fully visible album art.

Now the play page zooms into the album art and blocks out a lot of the art. Please let us go back to having the full album art in view on the play page like before instead of it only being zoomed in as the only option.

Music Fan

Now the play page zooms into the album art and blocks out a lot of the art. Please let us go back to having the full album art in view on the play page like before instead of it only being zoomed in ...

Guido

Spotify Legend

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Artist Drop Down Selection

I just started a new Spotify account. How do you get to the artist section in which you select artists from a wide selection and then once you've selected someone a load more artists drop down? I can't seem to enable this PlanPremiumCountry UKDeviceL...

Newbie

I just started a new Spotify account. How do you get to the artist section in which you select artists from a wide selection and then once you've selected someone a load more artists drop down? I can...

Jose_M

Spotify Star

745 Views

1 replies

1 likes

  • 745 Views
  • 1 replies
  • 1 likes

Display Player problem

PlanPremium CountryIsrael DeviceOneplus 5t Operating SystemAndroid Oreo 8.1 My Question or Issue I use Spotify. In Hebrew. When I get into the player. And slide the device on the side. The song image and player buttons are one above the other

Regular

Plan Premium   Country Israel   Device Oneplus 5t   Operating System Android Oreo 8.1   My Question or Issue  I use Spotify. In Hebrew. When I get into the ...

Tamirbn

Regular

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify in Dubai

PlanFreeCountryDubai Device(Samsung Galaxy S6)Operating System(Android Naugat) My Question or IssueI can't log in my account it says "Enjoying you trip? to listen abroad for more that 14 days, tell us where you are at Spotify.com"

Casual Listener

Plan Free Country Dubai  Device (Samsung Galaxy S6) Operating System (Android Naugat)   My Question or Issue I can't log in my account it says "Enjoying you trip? to listen abroad...

Katerina

Spotify Legend

973 Views

1 replies

0 likes

  • 973 Views
  • 1 replies
  • 0 likes

Playback issues for local music

PlanPremiumCountryGermany DeviceSamsung galaxy s9 plusOperating SystemAndroid 8.0 My Question or Issue I imported some local files to Spotify on Android. I can play them, but for some Tracks I am having issues with the transition to the next track. I...

Music Fan

  Plan Premium Country Germany    Device Samsung galaxy s9 plus Operating System Android 8.0   My Question or Issue  I imported some local files to Spotify on And...

541 Views

0 replies

1 likes

  • 541 Views
  • 0 replies
  • 1 likes

Behind The Lyrics doesn‘t work

PlanPremiumGermany DeviceSamsung Galaxy s7 EdgeOperating System Android 8.0.0 I turnt Behind the lyrics on but it still doesn‘t appear. I tried to reinstall it and tried Songs from the „behind the lyrics“ Playlist but still nothing. I also did the sa...

Visitor

Plan Premium Germany   Device Samsung Galaxy s7 Edge Operating System  Android 8.0.0   I turnt Behind the lyrics on but it still doesn‘t appear. I tried to reinstall it and ...

user-removed

Not applicable

697 Views

2 replies

0 likes

  • 697 Views
  • 2 replies
  • 0 likes

Spotify not appearing in Galaxy Apps South Korea

PlanPremiumCountry South KoreaDeviceSamsung Galaxy S7 Active/Galaxy WatchMy Question or IssueI live in South Korea but brought my phone from the US. I purchased a Galaxy Watch and want to download the Spotify App through Galaxy Apps, but it isn't ava...

Newbie

Plan Premium Country  South Korea Device Samsung Galaxy S7 Active/Galaxy Watch My Question or Issue I live in South Korea but brought my phone from the US. I purchased a Galaxy Watch and ...

1087 Views

0 replies

2 likes

  • 1087 Views
  • 0 replies
  • 2 likes

Where can I find blocked/hidden songs?

I accidentally blocked a recommended track and now I want to find it .

Newbie

I accidentally blocked a recommended track and now I want to find it .

1892 Views

0 replies

20 likes

  • 1892 Views
  • 0 replies
  • 20 likes

I am unable to pull up the Queue.

DeviceG6Operating SystemAndroid My Question or Issue I select "go to queue" and the screen flickers for a moment and goes right back to the track playing screen. I am can not access it to see whats there even emidiatly adding something to the queue

Newbie

    Device G6 Operating System Android   My Question or Issue  I select "go to queue" and the screen flickers for a moment and goes right back to the track playing screen....

491 Views

0 replies

0 likes

  • 491 Views
  • 0 replies
  • 0 likes

Solved!! I don't have the back button for music?

Plan: FreeDevice: Samsung Galaxy A5 2017Operating System: Android 8.0 My Question or Issue:As the title says, if I want to go back to the previous song I don't have the back button, is just disabled. Why?

Casual Listener

Plan: Free Device: Samsung Galaxy A5 2017 Operating System: Android 8.0   My Question or Issue: As the title says, if I want to go back to the previous song I don't have the back button, is...

Jose_M

Spotify Star

3365 Views

1 replies

1 likes

  • 3365 Views
  • 1 replies
  • 1 likes

Restart required when changing internet source

PlanPremiumCountry uk Devicemoto g4Operating SystemAndroid 8.0 My Question or Issue Quite often a restart is required when going from wifi -> 4G or vica versa whilst spotify is open. When searching for an artist is will take a long time loading and e...

Newbie

Plan Premium Country uk   Device moto g4 Operating System Android 8.0  My Question or Issue  Quite often a restart is required when going from wifi -> 4G or vica versa whil...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

Android design problem

Previously, I mentioned this problem on the navigation keys of android have more parts. Now you can see another clearer picture My phone model General Mobile Gm8 Android version is 8.1 oreo. 8.1 When the oreo update came this was the wayIt's in the p...

Regular

   Previously, I mentioned this problem on the navigation keys of android have more parts. Now you can see another clearer picture   My phone model General Mobile Gm8 Android versio...

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes

Different layout of the app

noPlanFreeCountry LatviaDeviceNokia 5Operating SystemAndroid Oreo My Question or Issue Hello. For some time now the layout of my app has been different than everyone else's I know. This appeared back when I had Premium. Now I can't see the full cover...

Casual Listener

noPlan Free Country  Latvia Device Nokia 5 Operating System Android Oreo   My Question or Issue  Hello. For some time now the layout of my app has been different than everyon...

955 Views

0 replies

0 likes

  • 955 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Empty home page

PlanFreeCountry CanadaDeviceOneplus 6Operating SystemOxygen My Question or IssueSince a few days my home page is empty, I have no recommandations or others (see the screenshot)... I tried uninstall the app et reboot the phone but nothing has changed....

Casual Listener

  Plan Free Country  Canada Device Oneplus 6 Operating System Oxygen   My Question or Issue Since a few days my home page is empty, I have no recommandations or others (see ...

Toitoine

Casual Listener

5608 Views

2 replies

0 likes

  • 5608 Views
  • 2 replies
  • 0 likes

Restart a playlist

I don't like listening to the suggeseted songs anymore. I want to listen to my playlist. Can someone please tell me how to restart my playlist? Android

Newbie

I don't like listening to the suggeseted songs anymore. I want to listen to my playlist. Can someone please tell me how to restart my playlist?   Android  

5264 Views

0 replies

0 likes

  • 5264 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify only plays one song

PlanPremiumCountry The Netherlands DeviceSamsung Galaxy 9Operating SystemiOS 10My Question or IssueWhen I'm for example looking for music by Coldplay and I want to play the whole list of their songs, there is actually only no song in the wueue and it...

Newbie

Plan Premium Country  The Netherlands  Device Samsung Galaxy 9 Operating System iOS 10 My Question or Issue When I'm for example looking for music by Coldplay and I want to play th...

Peter

Spotify Legend

930 Views

1 replies

0 likes

One song
queue
  • 930 Views
  • 1 replies
  • 0 likes

Superuser Contribution Visual big galaxy s5 neo

PlanPremiumCountry DeviceGalaxy s5 neoOperating SystemAndroid My Question or Issue Since a little while my app crash when i want to change the playlist

Newbie

Plan Premium Country   Device Galaxy s5 neo Operating System Android   My Question or Issue  Since a little while my app crash when i want to change the playlist

Peter

Spotify Legend

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium problem

PlanPremiumCountry PortugalDeviceXiaomi Redmi Note 5Operating SystemAndroid My Question or IssueHello, i have a premium account and lately its not working properly. Everytime that i Sart Spotify it download all the músic that i have In my library, th...

Newbie

  Plan Premium Country  Portugal Device Xiaomi Redmi Note 5 Operating System Android   My Question or Issue Hello, i have a premium account and lately its not working proper...

Peter

Spotify Legend

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Superuser Contribution Strange glitch where image is frozen on screen

PlanPremiumCountry USDeviceGalaxy Note 8Operating SystemAndroid Oreo My Question or Issue As you can see in the image, that's what my spotify looks like most of the time now. If i start playing a song, leave the app for a bit then come back. It looks...

Casual Listener

Plan Premium Country  US Device Galaxy Note 8 Operating System Android Oreo   My Question or Issue  As you can see in the image, that's what my spotify looks like most of the...

Peter

Spotify Legend

913 Views

2 replies

0 likes

  • 913 Views
  • 2 replies
  • 0 likes