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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
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PlanPremium Country USADeviceSamsung Galaxy 9+Operating SystemAndroid My Question or Issue
PlanPremiumCountry Device(Samsung Galaxy S9)Operating System(Android Oreo)Spotify Version8.4.70.666 armV7 My Question or Issue When I filter for a specific artist inside a playlist, the playing queue doesn't play only the songs that appear on the scr...
PlanPremiumCountryMalaysiaDeviceSamsung Note 8 Operating SystemAndroid Oreo (Android version 8.0.0) My Question or Issue I have paired my phone into my car (BMW X3 G01) and manage to get Spotify running. However, I found that when I use the steering ...
PlanPremiumCountry CANADADeviceSAMSUNG S7Operating SystemLATEST ANDROID My Question or Issue It keeps changing songs to next in que, or to a randomly new playlist not related to the type of music I listen to. All while in my pocket. Tried to logout o...
I use an Android system version 7.1.1 with the updated Spotify app. So on my computer i save like a ton of songs just to my favorites playlist to shuffle, and they appear on my phone as well. However, on my phone, when i go to click on favorite songs...
PlanPremiumCountryUSA DeviceSamsung Note 8Operating SystemAndroid Oreo My Question or Issue Whenever I switch away from the Spotify app to another app (say messanger) and then return to Spotify, it will have switched to offline mode despite me still ...
PlanPremiumCountry SwedenSamsung galaxy 8+Operating SystemAndroid 8.0 My Question or Issue Spotify will play a couple of songs, then it stops playing, it dissapears from the dragdown menu and never returns. When i open the list of active apps spotify...
PlanPremiumCountryItaly DeviceMoto g 4gMy Question or Issue Since about 10 days when i try to open my Daily mix 1 there's an error. Just with number 1, oter 5 mixes work perfectly. Which is the problem? How can i fix ft?
PlanPremiumCountry USADeviceMoto Z2 ForceOperating SystemAndroid Oreo My Question or Issue Sometime around 2015 Spotify had a lot of problems syncing local files. I almost left the platform/cancelled Premium then, but the team seemed to fix the probl...
To begin, Spotify has randomly (on both my Android phone and my desktop PC) stopped playing a song I'm listening to, and switches itself over to a Firefox Web Player and starts playing a random song that isn't on my playlist or song list. It starts p...
I am paying for premium, recently upgraded the the samsung note 8. Spotify has become unusable and is ruining my life. I have tried everything on the community boards and it actually feels like its getting worse. Spotify will 'assume control' of my w...
PlanFamily PremiumCountry EnglandSamsung galaxy S8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have a full internet connection on my phone but every time I go to browse I get the same message come up. I've tried logg...
PlanPremiumCountry USDeviceNote 8Operating SystemAndroid version 8 My Question or Issue When listening to a song, the playback will randomly stop. It's been happening for several days and not sure what the cause is. I'm connected to my soundbar via b...
None of the below information is PlanPremium familyCountry ItalyDeviceHuawei P10 liteOperating SystemAndroid 8.0.0 My Question or Issue My music keeps undownloading for no aparent reson. I discovered I had 3 devices and I removed one. But i always on...
PlanPremiumCountryBelgium DeviceMoto G5Operating SystemAndroid Nougat My Question or Issue Hi. My Spotify app crashed the other day, and then started to download all of the music I had downloaded onto my internal storage. Before it was all stored on ...
PlanFree/PremiumCountry UKDeviceKindle Fire HDOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueJust recently when I power of the kindle I cant connect to spotify next time I power up. The spotfy logo appears in the apps but...
PlanPremiumCountry Turkey DeviceAsus Zenfone 2 Operating SystemAndroid 5.0 My Question or Issue Spotify app stops working suddenly after using for 15 seconds. It crashes and gives an error "Unfortunately, Spotify has stopped." I reinstalled the app t...
Can I put Spotify on my SD card? My phone's internal memory is atrocious. It uses up the majority of it at 11GB. I don't want to know how to put the songs on it, I can do that. I want to put the app on it.
Premium subscriber in the US DeviceGalaxy S7Operating SystemAndroid 7.0 Spotify version 8.4.70.666 My Question or Issue Recently Spotify started an obnoxious behavior where it will erratically pause music while I am listening with the screen off (wit...
PlanFreeCountry CanadaDeviceSony Z3Operating SystemAndroid My Question or IssueYesterday this started.I was fumbling my phone and I hit the thing to listen on my shield tablet.I just fixed it, and put it back to my phone.But now the app is broken, it...