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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375736 Views

541 replies

34 likes

Account
Free
  • 375736 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7538 Views

0 replies

7 likes

  • 7538 Views
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  • 7 likes

Download to SD Card option no longer available

PlanPremiumDeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or IssueThis morning I discovered that all of my songs are no longer downloaded. I downloaded them again, but now there's no option for me to store my songs on my SD card. Cli...

Casual Listener

Plan Premium Device Samsung Galaxy S7 Operating System Android Oreo   My Question or Issue This morning I discovered that all of my songs are no longer downloaded. I downloaded them agai...

daniel051529

Newbie

993 Views

2 replies

1 likes

  • 993 Views
  • 2 replies
  • 1 likes

My Spotify suddenly changed

PlanPremium Country Israel DeviceXI 6Operating System(Android.) My Question or Issue My Spoti suddenly changed, there are things missing in the menu bar as you can see in teh photo. Tried to reinstall it - didn't work. Made sure my payment is correct...

Newbie

  Plan Premium   Country  Israel  Device XI 6 Operating System (Android.)   My Question or Issue  My Spoti suddenly changed, there are things missing in the ...

AeroZ

Composer

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

No name of song updates with Parrot mki 9100

- Premium account- Several devices: Moto X play, Mi a2, S9. When a put a playlist or radio in spotify the first song sent the name/album information to the parrot system and it is showed in the screen but when the song finish and start the next one t...

Newbie

- Premium account - Several devices: Moto X play, Mi a2, S9.  When a put a playlist or radio in spotify the first song sent the name/album information to the parrot system and it is showed in ...

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
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Songs starts from beginning after a few seconds

PlanFree/PremiumCountry DeviceGalaxy s7Operating SystemAndroid My Question or IssueSo i put my phone on charge last night after the gym.Was listening to spotify entire time and didnt touch any setting,This morning i started up spotify and hit a track...

Casual Listener

Plan Free/Premium Country   Device Galaxy s7 Operating System Android   My Question or Issue So i put my phone on charge last night after the gym. Was listening to spotify entire...

574 Views

0 replies

0 likes

  • 574 Views
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Superuser Contribution Music stops playing

PlanFreeCountry MalaysiaDeviceVivo Y53Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue This wasn't an issue for me before but lately whenever I open other apps pr camera my music stops except when I'm on Pinterest, whatsap...

Casual Listener

Plan Free Country  Malaysia Device Vivo Y53 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  This wasn't an issue for me before but latel...

Peter

Spotify Legend

1455 Views

3 replies

0 likes

  • 1455 Views
  • 3 replies
  • 0 likes

Spotify crashing

Every time I log on and stay on the spotify app it crashes about 10 seconds into the song, if I play it in the background it works absolutely fine and it's working completely normal on my iPad which hasn't had the new update. I've tried everything I ...

Casual Listener

Every time I log on and stay on the spotify app it crashes about 10 seconds into the song, if I play it in the background it works absolutely fine and it's working completely normal on my iPad which ...

Lokiehe

Casual Listener

1214 Views

1 replies

0 likes

Android App
Crash
Update
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Superuser Contribution I have no personalized playlists

PlanPremiumCountryUSDeviceGalaxy S9Operating SystemAndroid/Windows My Question or IssueI have been premium for about a month and have no personalized playlists. No New Releases for you, No Discover Weely, No Release Radar. Nothing. I JUST got a tiny ...

Casual Listener

Plan Premium Country US Device Galaxy S9 Operating System Android/Windows   My Question or Issue I have been premium for about a month and have no personalized playlists.   No N...

milob

Casual Listener

767 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify keeps crashing - only plays songs for few seconds then crashes

PlanPremiumCountry NZDeviceSamsung Galaxy 7Operating SystemAndriod 8.0.0 I've tried all solutions I can find, only started happening yesterday. Crashes on my phone only - offline, online and with data, works fine on my computer. I've reinstalled, del...

Newbie

Plan Premium Country  NZ Device Samsung Galaxy 7 Operating System Andriod 8.0.0   I've tried all solutions I can find, only started happening yesterday. Crashes on my phone only - ...

445 Views

0 replies

0 likes

  • 445 Views
  • 0 replies
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Problemas

Boa tarde! Estou passando por problemas com o aplicativo. Assim como muitas outras pessoas também estão passando pela mesma situação. A última versão ou atualização está fazendo o aplicativo finalizar/desligar automaticamente. Peço que corrijam este ...

Newbie

   Boa tarde! Estou passando por problemas com o aplicativo. Assim como muitas outras pessoas também estão passando pela mesma situação. A última versão ou atualização está fazendo o aplic...

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes

Spotify android completely broken

PlanPremiumCountry IndonesiaDeviceVivo Y83Operating SystemAndroid Oreo My Question or IssueJust bought new phone cause i lost my phone, this one arguably much better than my old phone, YET theres LOT of issue on spotify, and so far, spotify is the on...

Regular

Plan Premium Country  Indonesia Device Vivo Y83 Operating System Android Oreo   My Question or Issue Just bought new phone cause i lost my phone, this one arguably much better tha...

AeroZ

Composer

1153 Views

4 replies

3 likes

  • 1153 Views
  • 4 replies
  • 3 likes

Music interuptions (10-15sec in)

PlanFree/PremiumCountry Samsung Galaxy S7Operating SystemUp to date My Question or Issue I am new and trying the free version of this app to see if I switch feom the one I am paying for now. For the first two days the app worked fine. Then late yeste...

Newbie

Plan Free/Premium Country  Samsung Galaxy S7 Operating System Up to date    My Question or Issue  I am new and trying the free version of this app to see if I switch feom ...

465 Views

0 replies

2 likes

  • 465 Views
  • 0 replies
  • 2 likes

Application downloaded from Play Store is outdated

PlanPremiumCountryFrance Device(Galaxy S6)Operating System(Android 7.0) My Question or Issue Hi, I hope someone will be able to help me with my problem.This morning, I decided to clean my phone a bit. So I deleted the 15Go of saved songs I had on Spo...

Newbie

Plan Premium Country France   Device (Galaxy S6) Operating System (Android 7.0)   My Question or Issue   Hi, I hope someone will be able to help me with my problem. This m...

_taku_

Casual Listener

793 Views

4 replies

4 likes

  • 793 Views
  • 4 replies
  • 4 likes

Spotify update

Spotify PremiumPortugalAndroid 8Hello. I got the new spotify update yesterday. My main issue is when I try to use the search box spotify app crashes, I have to restart it and with no search results, it simply doesn't work. Already cleanned cache, uni...

Newbie

Spotify Premium Portugal Android 8 Hello. I got the new spotify update yesterday. My main issue is when I try to use the search box spotify app crashes, I have to restart it and with no search res...

399 Views

0 replies

0 likes

  • 399 Views
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Superuser Contribution Recently Played list too short

Plan PremiumCountry GreeceDevice Essential PH-1 phone, Microsoft Surface BookOperating system Android pie, Windows 10My Question or Issue:Why is the list of recently played items so short? When using the Android and Windows 10 apps it is only 30 item...

Newbie

Plan Premium Country Greece Device Essential PH-1 phone, Microsoft Surface Book Operating system Android pie, Windows 10 My Question or Issue: Why is the list of recently played items so short? ...

Katerina

Spotify Legend

732 Views

1 replies

0 likes

  • 732 Views
  • 1 replies
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Solved!! Only old version of spotify available on google play store

Just got a new Galaxy s9 running oreo, and I haven't been able to get spotify to work after installing. I looked at my old android phone and realized that the the layout is totally different and there are a bunch of features missing. Then after looki...

Casual Listener

Just got a new Galaxy s9 running oreo, and I haven't been able to get spotify to work after installing.  I looked at my old android phone and realized that the the layout is totally different an...

1223663959

Casual Listener

3487 Views

4 replies

5 likes

  • 3487 Views
  • 4 replies
  • 5 likes

Spotify Beta Android - App not available for this account

PlanPremiumCountryUnited KingdomDeviceOnePlus 5TOperating SystemAndroid Oreo 8.1 My Question or IssueHey there, I'm a long time (long long time) Spotify user, and it's only recently I've started perusing the forums. Anyway I decided I'd like to opt i...

Regular

Plan Premium Country United Kingdom Device OnePlus 5T Operating System Android Oreo 8.1   My Question or Issue Hey there, I'm a long time (long long time) Spotify user, and it's o...

AeroZ

Composer

1618 Views

4 replies

4 likes

  • 1618 Views
  • 4 replies
  • 4 likes

Visual bug

Plan PremiumCountry BelgiumDeviceSamsung galaxy a3 2017Operating System Android My Question or Issue You can see on the picture what my problem is. My playlists of songs titles stay put sometimes..

Newbie

Plan   Premium Country  Belgium Device Samsung galaxy a3 2017 Operating System  Android    My Question or Issue  You can see on the picture what my problem is...

288 Views

0 replies

0 likes

  • 288 Views
  • 0 replies
  • 0 likes

Search Crash.

PlanFree/PremiumCountry DeviceGalaxy J7 prime Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify is crashing every time I try to search anything. I have to reset the app to even get the app to load anything, playlist...

Newbie

Plan Free/Premium Country   Device Galaxy J7 prime   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Spotify is crashing every tim...

m-inj_ils2pfg

Newbie

363 Views

1 replies

1 likes

  • 363 Views
  • 1 replies
  • 1 likes

Spotify keeps changing and skipping songs by itself it gets annoying

PlanPremiumCountry USADeviceSamsung Galaxy 8plus My Question or Issue Spotify keeps changing and skipping songs by itself it gets annoying, I've had spotify for years but since the last update, spotify keeps changing and skipping random songs. I defi...

Newbie

Plan Premium Country  USA Device Samsung Galaxy 8plus   My Question or Issue  Spotify keeps changing and skipping songs by itself it gets annoying, I've had spotify for years b...

678 Views

0 replies

3 likes

  • 678 Views
  • 0 replies
  • 3 likes

Unable to Listen to Discover Weekly

PlanFree/PremiumCountry DeviceGoogle Pixel 2Operating SystemAndroidOreo My Question or Issue I can't listen to this week's Discover Weekly. When I click on it, it just pulls up last week's. Even when I go to another playlist and come back, it just pi...

Newbie

Plan Free/Premium Country   Device Google Pixel 2 Operating System AndroidOreo   My Question or Issue  I can't listen to this week's Discover Weekly. When I click on it, it j...

294 Views

0 replies

0 likes

  • 294 Views
  • 0 replies
  • 0 likes