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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118439 Views

27 replies

4 likes

  • 118439 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238639 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238639 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599566 Views

79 replies

3 likes

  • 599566 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492086 Views

581 replies

42 likes

Account
Free
  • 492086 Views
  • 581 replies
  • 42 likes

Superuser Contribution Queue

PlanPremiumCountry Device Samsung note 5 My Question or Issue Why does queue not work when i am casting through google ? It worked before!! Fix it!

Casual Listener

Plan Premium Country   Device  Samsung note 5     My Question or Issue  Why does queue not work when i am casting through google ?  It worked before!!  Fix...

Peter

Spotify Legend

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

A random playlist appeared using the same name as one my playlists

PlanI'm using premium Country USA My Question or IssueSo I just opened up the Spotify app to download some songs and a random playlist listed as Ez's Hits (2) appeared in my playlists tab, it's filled with some songs I have downloaded and some random...

Newbie

  Plan I'm using premium  Country  USA   My Question or Issue So I just opened up the Spotify app to download some songs and a random playlist listed as Ez's Hits (2) appea...

441 Views

0 replies

0 likes

  • 441 Views
  • 0 replies
  • 0 likes

Not Showing on Notification Bar

PlanPremiumCountry USSDeviceOnePlus 6Operating SystemAndroid 9; OxygenOS 9.0.2 My Question or Issue I'm not getting the Spotify icon on the notification bar while playing music. I've tried turning on notifications for the app through settings as well...

Newbie

Plan Premium Country  USS Device OnePlus 6 Operating System Android 9; OxygenOS 9.0.2   My Question or Issue  I'm not getting the Spotify icon on the notification bar while p...

MaxineMone

Newbie

1310 Views

1 replies

0 likes

  • 1310 Views
  • 1 replies
  • 0 likes

No songs available offline.

In the past few months/year i downloaded bunch of music to my phone for offline listening, but i was mostly listening online recently.Yesterday i wanted to listen while flying home and found that none of the downloaded music is available. The Android...

Newbie

In the past few months/year i downloaded bunch of music to my phone for offline listening, but i was mostly listening online recently. Yesterday i wanted to listen while flying home and found that n...

399 Views

0 replies

0 likes

  • 399 Views
  • 0 replies
  • 0 likes

Nowhere near the 3333 Song limit yet can't even save an album??

PlanPremium Family PlanCountry UKDeviceSamsung Galaxy 9Operating SystemAndroid N My Question or Issue There's no way I've downloaded 3333 tracks to my phone but I keep getting the "Epic Collection..." thing. Really annoying. I've tried logging out, c...

Newbie

Plan Premium Family Plan Country  UK Device Samsung Galaxy 9 Operating System Android N   My Question or Issue  There's no way I've downloaded 3333 tracks to my phone but I k...

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
  • 0 likes

Android app bugs

PlanPremiumCountryUS DeviceGoogle Pixel XLOperating SystemAndroid Pie My Question or Issue When clicking on an album in the Android application, I am notnbrought to the album page but I see a loading icon. The loading icon does not disappear. If I th...

Casual Listener

Plan Premium Country US   Device Google Pixel XL Operating System Android Pie   My Question or Issue  When clicking on an album in the Android application, I am notnbrought ...

GrasbergerM

Casual Listener

994 Views

2 replies

0 likes

Android
Android 9.0
bug
  • 994 Views
  • 2 replies
  • 0 likes

Solved!! Wear OS Spotify App

PlanPremiumCountry NetherlandsDeviceOneplus6, Ticwatch ProOperating SystemAndroid pie, no remaining updates on the ticwatch pro My Question or Issue This week there should be an update rolled out that will introduce the Spotify app for Wear OS, but I...

Casual Listener

Plan Premium Country  Netherlands Device Oneplus6, Ticwatch Pro Operating System Android pie, no remaining updates on the ticwatch  pro   My Question or Issue  This week...

Dariett

Casual Listener

3937 Views

8 replies

6 likes

  • 3937 Views
  • 8 replies
  • 6 likes

SD card corrompido após atualização

PlanPremiumCountry BrazilDevice(Asus zen phone 3)Operating System(Android Oreo) My Question or Issue Armazeno os dados do cache do spotify em um cartão sd e já perdi dois cartões de memória devido a atualizações do app, dados do cache são corrompidos...

Newbie

Plan Premium Country  Brazil Device (Asus zen phone 3) Operating System (Android Oreo)   My Question or Issue  Armazeno os dados do cache do spotify em um cartão sd e já...

384 Views

0 replies

2 likes

  • 384 Views
  • 0 replies
  • 2 likes

[Android] In my playlists, the username are numbers

Plan: PremiumCountry: MexicoDevice: Huawei P Smart How can I get my name to appear instead of numbers in my playlist? Already try to close and open session several times. My account is logged with Facebook.

Newbie

Plan: Premium Country: Mexico Device: Huawei P Smart     How can I get my name to appear instead of numbers in my playlist? Already try to close and open session several time...

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

Chromebox and can not start Spotify

I have a ASUS Chromebox 3 N008U.Google Chrome OSVersion **bleep**.0.3497.120 (Officiell version) (64 bitar) When I try to start the Spotify App, it look like this.Why is Spotify app not working?

Casual Listener

I have a ASUS Chromebox 3 N008U. Google Chrome OS Version **bleep**.0.3497.120 (Officiell version) (64 bitar)   When I try to start the Spotify App, it look like this. Why is Spotify...

LIF123

Casual Listener

765 Views

1 replies

0 likes

  • 765 Views
  • 1 replies
  • 0 likes

Reporting explicit content doesn't work

Hi, I'm a premium user and I use Spotify on multiple devices. The one I'm having a problem with is my Huawei P8 Lite running Android 6.0 (Marshmallow). I just got a song in one of my daily mixes that contains explicit content, both in lyrics and albu...

Newbie

Hi,   I'm a premium user and I use Spotify on multiple devices. The one I'm having a problem with is my Huawei P8 Lite running Android 6.0 (Marshmallow).     I just got a song in ...

1871 Views

0 replies

43 likes

  • 1871 Views
  • 0 replies
  • 43 likes

Superuser Contribution Bug: Song does not update with wifi speaker

PlanPremiumCountryUSADevicePixel 2Operating SystemAndroid 9 My Question or IssueI started playing music over Spotify Connect on my WiFi speaker (Bose SoundTouch 10). I decided I wanted to listen to a podcast, so scrolled through the Browse tab until ...

Casual Listener

Plan Premium Country USA Device Pixel 2 Operating System Android 9   My Question or Issue I started playing music over Spotify Connect on my WiFi speaker (Bose SoundTouch 10). I decide...

Peter

Spotify Legend

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play after adv

PlanFreeCountryTurkeyDeviceXiaomi Mi6Operating SystemAndroid 8.1.0

Newbie

Plan Free Country Turkey Device Xiaomi Mi6 Operating System Android 8.1.0

Peter

Spotify Legend

836 Views

1 replies

0 likes

advertisement
Android
  • 836 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify spotty on Amazon Fire tablet

Predmium - New Mexico USA Amazon Fire 7" tabletAndroidI have been using an Amazon Fire tablet to stream Spotify to my wireless speakers. But it seems like ever three or four days, the music plays one song and then stops. And it seems like the tablet ...

Newbie

Predmium - New Mexico USA Amazon Fire 7" tablet Android I have been using an Amazon Fire tablet to stream Spotify to my wireless speakers. But it seems like ever three or four days, the music plays...

Peter

Spotify Legend

1983 Views

1 replies

0 likes

  • 1983 Views
  • 1 replies
  • 0 likes

Superuser Contribution Privacy settings for playlist

My playlist, which is set as private, is automatically making itself public. How to stop it? It happens at least 5 times a day and I constantly have to change privacy settings for playlist.

Newbie

My playlist, which is set as private, is automatically making itself public. How to stop it? It happens at least 5 times a day and I constantly have to change privacy settings for playlist.

Peter

Spotify Legend

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

All local music Songs are grey

PlanPremiumCountry GermanyDeviceSamsung Galaxy S7edgeOperating SystemAndroid 8 My Question or Issue So I followed EVERY Step to add local music to my spotify playlist. I am in the same Wifi, I deleted and redownload the songs and App on both devices ...

Newbie

Plan Premium Country  Germany Device Samsung Galaxy S7edge Operating System Android 8   My Question or Issue  So I followed EVERY Step to add local music to my spotify playli...

717 Views

0 replies

1 likes

  • 717 Views
  • 0 replies
  • 1 likes

Not able to install the new Spotify app on Android wear

I should have gotten the new Wear OS Spotify app since at least one week already but it doesn't even show up in the watch Play store. Phone and watch run the latest version of Android and also the latest version of Spotify for my phone.I have a Huawe...

Casual Listener

I should have gotten the new Wear OS Spotify app since at least one week already but it doesn't even show up in the watch Play store. Phone and watch run the latest version of Android and also t...

DJCSOofficial

Casual Listener

1493 Views

5 replies

0 likes

Android
Wear OS
  • 1493 Views
  • 5 replies
  • 0 likes

Superuser Contribution problem s8 not searching(keep searching) and volume low

PlanFree/PremiumCountry samsung s8Operating System Android Oreo My Question or Issue i have sinds a long tine a problem with my s8.i cant search anymore i get the circle and it stays searching but dpesnt do anything.the items in my list can i open an...

Casual Listener

Plan Free/Premium Country   samsung s8 Operating System  Android Oreo   My Question or Issue  i have sinds a long tine a problem with my s8. i cant search anymore i...

Jemi

Spotify Legend

1011 Views

3 replies

0 likes

s8
Spotify
  • 1011 Views
  • 3 replies
  • 0 likes

Spotify App on Android Extremely Buggy Since Update of Sept. 2018

PlanPremium CountryUSA DeviceSamsung Galaxy S8 Operating SystemAndroid 8.0.0 Since the last update I've had the following problems with the app:- Songs stop playing at random- The now-playing widget is gone- I can no longer skip to the next song thro...

Newbie

Plan Premium   Country USA   Device Samsung Galaxy S8   Operating System Android 8.0.0   Since the last update I've had the following problems with the app: - Songs s...

wackykhaki

Regular

13379 Views

19 replies

49 likes

Android
Samsung galaxy s8
  • 13379 Views
  • 19 replies
  • 49 likes

UX Bug with dynamic playlists

PlanPremiumCountryUSADevicePixel XLOperating SystemAndroid My Question or IssueI'm a regular user of the Discover Weekly and Release Radar playlists. I have spotify set to only use data on wifi. However, every week, when the above playlists change, i...

Newbie

Plan Premium Country USA Device Pixel XL Operating System Android   My Question or Issue I'm a regular user of the Discover Weekly and Release Radar playlists. I have spotify set to on...

559 Views

0 replies

0 likes

  • 559 Views
  • 0 replies
  • 0 likes