Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
107075 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
216921 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
570665 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
470351 Views
577 replies
40 likes
PlanFreeCountryDubai Device(Samsung Galaxy S6)Operating System(Android Naugat) My Question or IssueI can't log in my account it says "Enjoying you trip? to listen abroad for more that 14 days, tell us where you are at Spotify.com"
Plan Free Country Dubai Device (Samsung Galaxy S6) Operating System (Android Naugat) My Question or Issue I can't log in my account it says "Enjoying you trip? to listen abroad...
Spotify Legend
962 Views
1 replies
0 likes
PlanPremiumCountryGermany DeviceSamsung galaxy s9 plusOperating SystemAndroid 8.0 My Question or Issue I imported some local files to Spotify on Android. I can play them, but for some Tracks I am having issues with the transition to the next track. I...
Plan Premium Country Germany Device Samsung galaxy s9 plus Operating System Android 8.0 My Question or Issue I imported some local files to Spotify on And...
533 Views
0 replies
1 likes
PlanPremiumGermany DeviceSamsung Galaxy s7 EdgeOperating System Android 8.0.0 I turnt Behind the lyrics on but it still doesn‘t appear. I tried to reinstall it and tried Songs from the „behind the lyrics“ Playlist but still nothing. I also did the sa...
Plan Premium Germany Device Samsung Galaxy s7 Edge Operating System Android 8.0.0 I turnt Behind the lyrics on but it still doesn‘t appear. I tried to reinstall it and ...
Not applicable
691 Views
2 replies
0 likes
PlanPremiumCountry South KoreaDeviceSamsung Galaxy S7 Active/Galaxy WatchMy Question or IssueI live in South Korea but brought my phone from the US. I purchased a Galaxy Watch and want to download the Spotify App through Galaxy Apps, but it isn't ava...
Plan Premium Country South Korea Device Samsung Galaxy S7 Active/Galaxy Watch My Question or Issue I live in South Korea but brought my phone from the US. I purchased a Galaxy Watch and ...
1084 Views
0 replies
2 likes
I accidentally blocked a recommended track and now I want to find it .
I accidentally blocked a recommended track and now I want to find it .
1885 Views
0 replies
20 likes
DeviceG6Operating SystemAndroid My Question or Issue I select "go to queue" and the screen flickers for a moment and goes right back to the track playing screen. I am can not access it to see whats there even emidiatly adding something to the queue
Device G6 Operating System Android My Question or Issue I select "go to queue" and the screen flickers for a moment and goes right back to the track playing screen....
488 Views
0 replies
0 likes
Plan: FreeDevice: Samsung Galaxy A5 2017Operating System: Android 8.0 My Question or Issue:As the title says, if I want to go back to the previous song I don't have the back button, is just disabled. Why?
Plan: Free Device: Samsung Galaxy A5 2017 Operating System: Android 8.0 My Question or Issue: As the title says, if I want to go back to the previous song I don't have the back button, is...
Spotify Star
3362 Views
1 replies
1 likes
PlanPremiumCountry uk Devicemoto g4Operating SystemAndroid 8.0 My Question or Issue Quite often a restart is required when going from wifi -> 4G or vica versa whilst spotify is open. When searching for an artist is will take a long time loading and e...
Plan Premium Country uk Device moto g4 Operating System Android 8.0 My Question or Issue Quite often a restart is required when going from wifi -> 4G or vica versa whil...
351 Views
0 replies
0 likes
Previously, I mentioned this problem on the navigation keys of android have more parts. Now you can see another clearer picture My phone model General Mobile Gm8 Android version is 8.1 oreo. 8.1 When the oreo update came this was the wayIt's in the p...
Previously, I mentioned this problem on the navigation keys of android have more parts. Now you can see another clearer picture My phone model General Mobile Gm8 Android versio...
358 Views
0 replies
0 likes
noPlanFreeCountry LatviaDeviceNokia 5Operating SystemAndroid Oreo My Question or Issue Hello. For some time now the layout of my app has been different than everyone else's I know. This appeared back when I had Premium. Now I can't see the full cover...
noPlan Free Country Latvia Device Nokia 5 Operating System Android Oreo My Question or Issue Hello. For some time now the layout of my app has been different than everyon...
952 Views
0 replies
0 likes
PlanFreeCountry CanadaDeviceOneplus 6Operating SystemOxygen My Question or IssueSince a few days my home page is empty, I have no recommandations or others (see the screenshot)... I tried uninstall the app et reboot the phone but nothing has changed....
Plan Free Country Canada Device Oneplus 6 Operating System Oxygen My Question or Issue Since a few days my home page is empty, I have no recommandations or others (see ...
Casual Listener
5580 Views
2 replies
0 likes
I don't like listening to the suggeseted songs anymore. I want to listen to my playlist. Can someone please tell me how to restart my playlist? Android
I don't like listening to the suggeseted songs anymore. I want to listen to my playlist. Can someone please tell me how to restart my playlist? Android
5253 Views
0 replies
0 likes
PlanPremiumCountry The Netherlands DeviceSamsung Galaxy 9Operating SystemiOS 10My Question or IssueWhen I'm for example looking for music by Coldplay and I want to play the whole list of their songs, there is actually only no song in the wueue and it...
Plan Premium Country The Netherlands Device Samsung Galaxy 9 Operating System iOS 10 My Question or Issue When I'm for example looking for music by Coldplay and I want to play th...
Spotify Legend
921 Views
1 replies
0 likes
PlanPremiumCountry DeviceGalaxy s5 neoOperating SystemAndroid My Question or Issue Since a little while my app crash when i want to change the playlist
Plan Premium Country Device Galaxy s5 neo Operating System Android My Question or Issue Since a little while my app crash when i want to change the playlist
Spotify Legend
439 Views
1 replies
0 likes
PlanPremiumCountry PortugalDeviceXiaomi Redmi Note 5Operating SystemAndroid My Question or IssueHello, i have a premium account and lately its not working properly. Everytime that i Sart Spotify it download all the músic that i have In my library, th...
Plan Premium Country Portugal Device Xiaomi Redmi Note 5 Operating System Android My Question or Issue Hello, i have a premium account and lately its not working proper...
Spotify Legend
491 Views
1 replies
0 likes
PlanPremiumCountry USDeviceGalaxy Note 8Operating SystemAndroid Oreo My Question or Issue As you can see in the image, that's what my spotify looks like most of the time now. If i start playing a song, leave the app for a bit then come back. It looks...
Plan Premium Country US Device Galaxy Note 8 Operating System Android Oreo My Question or Issue As you can see in the image, that's what my spotify looks like most of the...
Spotify Legend
905 Views
2 replies
0 likes
PlanPremium (my own account, not through Facebook) Device1+ 5tOperating SystemAndroid 8.1.0 My Question or Issue So Spotify only half worked, it would play songs that I had added to my library (not downloaded) and the home page worked, but search was...
Plan Premium (my own account, not through Facebook) Device 1+ 5t Operating System Android 8.1.0 My Question or Issue So Spotify only half worked, it would play so...
Spotify Legend
515 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceHuawei P20 ProOperating SystemAndroid 8.1.0 My Question or IssueI've just signed up for a premium account, and managed to save 2 albums. I'm unable to save any more. When I hit the save button, it changes to saved, but will ...
Plan Premium Country UK Device Huawei P20 Pro Operating System Android 8.1.0 My Question or Issue I've just signed up for a premium account, and managed to save 2 albums. I'm unable ...
Spotify Legend
383 Views
1 replies
0 likes
Device: Sony Xperia SAOperating System: Android 7.0Plan: Premium trial My Question or Issue While the app was on, my phone screen was unlocked and I had to manual lock it again. It happened almost everytimes I play music in Spotify. How can I fix it?...
Device: Sony Xperia SA Operating System: Android 7.0 Plan: Premium trial My Question or Issue While the app was on, my phone screen was unlocked and I had to manual loc...
356 Views
0 replies
0 likes
PlanPremiumCountryUSA DeviceSamsung Galaxy Note 9Operating SystemAndroid 8.1.0 My Question or IssueAutoplay not working automatically, stops at the end of the playlist unless I press the next button 6 - 10 times, and then autoplay kicks in, but does ...
Plan Premium Country USA Device Samsung Galaxy Note 9 Operating System Android 8.1.0 My Question or Issue Autoplay not working automatically, stops at the end of the playlist...
690 Views
0 replies
0 likes
