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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

114936 Views

27 replies

4 likes

  • 114936 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231122 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231122 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590384 Views

79 replies

3 likes

  • 590384 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485087 Views

580 replies

42 likes

Account
Free
  • 485087 Views
  • 580 replies
  • 42 likes

Can't play podcasts on mobile

I have premium account, I use galaxy a5.When I click on an episode name it just let me download it or delete download, without any option to hear.I tried logging off and I use the latest version.Please help Thank you!

Casual Listener

I have premium account, I use galaxy a5. When I click on an episode name it just let me download it or delete download, without any option to hear. I tried logging off and I use the latest version....

AeroZ

Composer

1619 Views

4 replies

0 likes

  • 1619 Views
  • 4 replies
  • 0 likes

Can't play podcasts

Hi. When I'm trying to play podcasts I don't even have a play button and i just can't play it. I tried to download it but it seems to be problematic as well. I also tried to uninstall and reinstall the app, does not work either. PlanPremiumCountry Is...

Regular

Hi. When I'm trying to play podcasts I don't even have a play button and i just can't play it. I tried to download it but it seems to be problematic as well. I also tried to uninstall and reinstall t...

AeroZ

Composer

3185 Views

11 replies

0 likes

  • 3185 Views
  • 11 replies
  • 0 likes

onkyo ncp-302 with Spotify connect volume change kills speaker

PlanPremiumCountry NetherlandsDevicehuawei p10Operating SystemAndroid My Question or Issue Hello, after i bought my new wireless speaker onkyo ncp-302 i started my premium account with Spotify and received the Spotify connect feature on the speaker.A...

Regular

Plan Premium Country  Netherlands Device huawei p10 Operating System Android   My Question or Issue  Hello, after i bought my new wireless speaker onkyo ncp-302 i started my ...

522 Views

0 replies

0 likes

  • 522 Views
  • 0 replies
  • 0 likes

Spotify Connect Issue

Hi there guys! I recently purchased an LG SJ9 SoundBar. I've been trying to play with it a bit and see how it performos and I noticed that Spotify Connect loses connection with my SounBar. It works for 1-2 songs and then the connection is lost with t...

Newbie

Hi there guys! I recently purchased an LG SJ9 SoundBar. I've been trying to play with it a bit and see how it performos and I noticed that Spotify Connect loses connection with my SounBar. It works f...

553 Views

0 replies

0 likes

  • 553 Views
  • 0 replies
  • 0 likes

Can't Share Spotify Song to Instagram Story

When I click on the Share button, there is no option to share a song to my Instagram story. It only allows me to share the song via Instagram direct, which I do not want to do. I have reinstalled the app and made sure both apps are updated, to no ava...

Newbie

  When I click on the Share button, there is no option to share a song to my Instagram story. It only allows me to share the song via Instagram direct, which I do not want to do.    ...

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
  • 0 likes

Bug: Android Auto inconsistent sorting of albums

A few months ago, when using Spotify via Android Auto, it behaved like this: Go to your music librarySelect AlbumsAlbums are sorted by Artist, which is good IMHO because you can find them fasterSelect a start letter to find what you're searching forA...

Music Fan

A few months ago, when using Spotify via Android Auto, it behaved like this:   Go to your music library Select Albums Albums are sorted by Artist, which is good IMHO because you can find th...

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes

Lock Desktop Application Volume

Operating SystemLinux My QuestionSpotify, like most apps, has it's own volume controller (in the bottom right). But unlike other apps this volume is controlled by media keys. Is there any way to change it to act like a normal app? For instance, Disco...

Newbie

Operating System Linux   My Question Spotify, like most apps, has it's own volume controller (in the bottom right). But unlike other apps this volume is controlled by media keys. Is there an...

548 Views

0 replies

0 likes

  • 548 Views
  • 0 replies
  • 0 likes

Battery Usage

lanPremiumCountryUnited States of AmericaDeviceGalaxy S8Operating SystemAndroidMy Question or IssueMy phones been on for an hour and a half. How has spotify been running in the background and using power when I have yet to even open the app today? It...

Regular

lan Premium Country United States of America Device Galaxy S8 Operating System Android My Question or Issue My phones been on for an hour and a half. How has spotify been running in the back...

1065 Views

0 replies

5 likes

Android 8
background
battery drain
  • 1065 Views
  • 0 replies
  • 5 likes

Memoria Interna COMPARTIDA

PlanPremiumCountryMéxico DeviceZTE v8 SEOperating System Android Nougat My Question or IssueNo tengo problemas para usar la SD en Spotify cuando está configurada como tarjeta extraible pero tengo que configurala como memoria interna para poder usarla...

Newbie

Plan Premium Country México  Device ZTE v8 SE Operating System  Android Nougat   My Question or Issue No tengo problemas para usar la SD en Spotify cuando está configurada co...

602 Views

0 replies

1 likes

  • 602 Views
  • 0 replies
  • 1 likes

Browse button missing on homescreen?

What happened to the browse button on the homescreen? Can someone please explain or should I try reinstalling?

Regular

What happened to the browse button on the homescreen? Can someone please explain or should I try reinstalling?  

MusicLover3333

Regular

1934 Views

5 replies

2 likes

  • 1934 Views
  • 5 replies
  • 2 likes

Remove the current song from playlist - Improvement

PlanPremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question Right now the only way to remove the current song from the playlist is to navigate to the song in the playlist view, which is really annoying for every song. You s...

Casual Listener

Plan Premium Country     Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question  Right now the only way to remove the current song from the playlist ...

1780 Views

0 replies

47 likes

Remove song
  • 1780 Views
  • 0 replies
  • 47 likes

How to listen to radio offline

PlanPremiumCountry USADeviceSamsung Galaxy S8 My Question or Issue Got an email about the new october update that mentions you can listen to radio stations offline now. I was wondering how this is done since after switching to offline mode accessing ...

Casual Listener

Plan Premium Country  USA Device Samsung Galaxy S8   My Question or Issue  Got an email about the new october update that mentions you can listen to radio stations offline now....

flaep

Newbie

4745 Views

2 replies

20 likes

  • 4745 Views
  • 2 replies
  • 20 likes

Solved!! [Premium] Radio feature missing

PlanPremium DeviceHuaweiOperating SystemAndroid 7.0 My Question or Issue The radio feature is missing since the last update.

Casual Listener

  Plan Premium   Device Huawei Operating System Android 7.0   My Question or Issue  The radio feature is missing since the last update. 

AeroZ

Composer

1831 Views

4 replies

0 likes

  • 1831 Views
  • 4 replies
  • 0 likes

ALBUM: Spectrum – Timeless Moment

Download Brand new album by Spectrum titled Timeless Moment .Timeless Moment is the second mini album by SPECTRUM. It will be released on November 4, 2018 with "What Do I Do" serving as the album's title track. Track list"What Do I Do" ,"Sad Story""D...

Newbie

Download Brand new album by Spectrum titled Timeless Moment .Timeless Moment is the second mini album by SPECTRUM. It will be released on November 4, 2018 with "What Do I Do" serving as the album's t...

895 Views

0 replies

0 likes

  • 895 Views
  • 0 replies
  • 0 likes

Spotify is slow for songs to start (at least in the Netherlands)

Dince I switeched to the premium pkan I notice that starting a song take a lot of time.not sure if it’s the new app or vecoming premium family plan client. It’s annoying.Feels like the server has trouble finding or starting the music data stream. Or ...

Newbie

Dince I switeched to the premium pkan I notice that starting a song take a lot of time. not sure if it’s the new app or vecoming premium family plan client. It’s annoying. Feels like the server has...

586 Views

0 replies

1 likes

complaint
Premium accounts
Slow download
  • 586 Views
  • 0 replies
  • 1 likes

Suddenly unable to download songs over mobile data

PlanPremiumCountryAustralia DeviceSony XZ PremiumOperating SystemAndroid 8.0.0 My Question or Issue In the last day I have become unable to download music over mobile (cellular) data. Here are the actions I have taken so far in an attempt to rectify ...

Casual Listener

  Plan Premium Country Australia   Device Sony XZ Premium Operating System Android 8.0.0   My Question or Issue  In the last day I have become unable to download music...

684 Views

0 replies

0 likes

broken
can't
Mobile
  • 684 Views
  • 0 replies
  • 0 likes

Android

I can't download music when I turn on mobile data.I go to turn on download using cellular,but it still can't work.

Regular

I can't download music when I turn on mobile data.I go to turn on download using cellular,but it still can't work.  

Vivianjn

Regular

1529 Views

8 replies

0 likes

HTC One A9
  • 1529 Views
  • 8 replies
  • 0 likes

widget doesnt display current song

just switched from google music. seems like the widget is pretty useless for spotify... I am using google pixel 2, the widget doesnt even show the currently playing song (seems to be 2 songs behind). Is this common? any ideas? It seems the android ve...

Casual Listener

  just switched from google music.   seems like the widget is pretty useless for spotify... I am using google pixel 2, the widget doesnt even show the currently playing song (seems to be...

727 Views

0 replies

0 likes

  • 727 Views
  • 0 replies
  • 0 likes

USB type C adapter

PlanPremiumCountry PolandDeviceSamsung Galaxy Note 8Operating SystemAndroid 8.0.0 My Question or Issue Hi Guys,so i was thinking about futerproofing my headset system. And by that i mean jump from 3,5 mm jack to usb c headphones. Well not realy becau...

Casual Listener

Plan Premium Country  Poland Device Samsung Galaxy Note 8 Operating System Android 8.0.0   My Question or Issue  Hi Guys, so i was thinking about futerproofing my headset sy...

929 Views

0 replies

0 likes

OTG
USB C
  • 929 Views
  • 0 replies
  • 0 likes

Songs keep skipping!

PlanPremiumCountry DeviceSamsung Galaxy S6 Operating SystemAndroid version 7.0 Songs continue to skip by themselves. I have removed and re-installed the app and it works for the day and it happens again and again. This was also happening in the web p...

Casual Listener

Plan Premium Country   Device Samsung Galaxy S6  Operating System Android version 7.0  Songs continue to skip by themselves. I  have removed and re-installed the app ...

Jessy0775

Casual Listener

1020 Views

2 replies

0 likes

Samsung S6
skipping
skips
  • 1020 Views
  • 2 replies
  • 0 likes