Green Spinning Circle Hangs Forever

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Green Spinning Circle Hangs Forever

swaggasamurai
Casual Listener

the android version of the app regularly hangs at the green circle spinning whenever I try to put in basic search queries, and even when I go select an artist from my library, even a popular one, like Kendrick. It just hangs! How can this be? The music is saved on my phone and yet it takes ages to so anything in app. This has been going on for years and consistently I'm very disappointed. 

Plan

Premium

Country

 US

Device

Galaxy s5 Active

Operating System

 

ANDROID 

My Question or Issue

 

Screenshot_2018-10-07-09-00-06.png
1 Reply

Guido
Spotify Legend

Hey @swaggasamurai.

 

Thanks for getting in touch!

 

Take a look at the system requirements and make sure you meet them. If you do, try to reinstall the app. You can do that by following these steps.

 

We hope that does the trick. Let us know if you have further questions and we'll be happy to help 🙂

 

Have a nice day!

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