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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hello everyone, I've been using spotify on android for a number of years. but with small capacity phones. 16gb, 32 gb and now 64 gb with a s9 plus. i've always bought cheap sd cards to massively increase storage at a relatively cheap cost. But whenev...
Music Fan
...ards to massively increase storage at a relatively cheap cost. But whenever i download a bunch of tracks for offline use to save on mobile data or travelling, my spotify slows to a crawl with f...
geoffjwbet
Newbie
2691 Views
4 replies
2 likes
PlanPremiumCountryAustraliaDevice(ALL ANDROID DEVICES)Operating System(Android all versions) My Question or IssueThis isn't particularly a question, more-so than bringing it to your attention as the app store reviews are hardly seeing any response fr...
Music Fan
...o bring up podcasts. Switching to "offline mode" does make it quicker, but it's still slow for absolutely no reason. This is even still slow when connected to the internet. This same fault applies to s...
DavidArthur23
Regular
6612 Views
18 replies
8 likes
PlanPremium FamilyCountryCanadaDeviceSamsung Galaxy 9+Operating SystemAndroid 9 My Question or IssueFor months now, the Spotify app has been extremely slow to load pages. Even if it's the Downloads page in offline mode. No matter what I'm trying to o...
Newbie
Plan Premium Family Country Canada Device Samsung Galaxy 9+ Operating System Android 9 My Question or Issue For months now, the Spotify app has been extremely slow to load pages. E...
Yordan
Moderator
14678 Views
5 replies
3 likes
PlanFamily PremiumCountryMexicoDeviceOneplus 7T 256GBOperating SystemAndroid 10 My Question or IssueHello When I press the "Import your music" button on the App, it's probably scanning my storage to see if I have anything to import. Thing is, this "s...
Visitor
Plan Family Premium Country Mexico Device Oneplus 7T 256GB Operating System Android 10 My Question or Issue Hello When I press the "Import your music" button on the App, it'...
Yordan
Moderator
1653 Views
4 replies
3 likes
Premium familyOnePlus 5T, Android 9Australia For the past week or so, the Android app has been very slow - unusable. It takes forever to search and forever to show details of an album (album art, song list). I have cleared cache from within the app, ...
Regular
Premium family OnePlus 5T, Android 9 Australia For the past week or so, the Android app has been very slow - unusable. It takes forever to search and forever to show details of an album (a...
inderpreets90
Casual Listener
7473 Views
16 replies
8 likes
PlanPremiumCountryUSADeviceSamsung Galaxy s10eOperating SystemAndroid My Question or IssueOver the past week or so, Spotify seems to be re-downloading things more often than usual, and more importantly, downloads them painfully slowly. I tried to dow...
Regular
...ften than usual, and more importantly, downloads them painfully slowly. I tried to download a 20-minute podcast episode this morning, and the download didn't complete by the time I finished the episode....
CarlosE
Spotify Legend
865 Views
1 replies
0 likes
Hi!I am frustrated! The problem exists for about 6 months now.Here are 2 screencasts - one from my phone and one from an emulator on my PC....Could this be any slower?Cell phone:https://1drv.ms/v/s!AqHygEAnAgdYq_YnocuoX22Qrm_SDw?e=9paRI5Emulator:http...
Visitor
Hi! I am frustrated! The problem exists for about 6 months now. Here are 2 screencasts - one from my phone and one from an emulator on my PC.... Could this be any slower? Cell phone: https://1...
Uberg33k
Casual Listener
3151 Views
25 replies
3 likes
PlanPremiumCountrySpainDeviceXiaomi Redmi note 8 proOperating SystemAndroid Pie My Question or IssueI've been having problems with my Spotify account since my last phone, which was a Huawei P8 Lite 2017, and it is that it takes ridiculous time to loa...
Casual Listener
Plan Premium Country Spain Device Xiaomi Redmi note 8 pro Operating System Android Pie My Question or Issue I've been having problems with my Spotify account since my last phone, whi...
Elena
Moderator
1306 Views
3 replies
0 likes
FamilyPremiumUK Device(Samsung Galaxy A6)Operating System(Android Version 9) IssueThe app has been incredibly slow for about a week and a half, with the following issues recurring:Playlists, albums and artist profiles take upwards of 30 seconds to lo...
Casual Listener
Family Premium UK Device (Samsung Galaxy A6) Operating System (Android Version 9) Issue The app has been incredibly slow for about a week and a half, with the following i...
gnodmas
Casual Listener
907 Views
2 replies
0 likes
PlanPremiumCountryIndiaDeviceMoto G5 PlusOperating SystemAndroid OreoMy Question or IssueI have been using Spotify very actively over the past few months, on my phone and my laptop. However, recently something happened and my app is very unresponsive...
Visitor
Plan Premium Country India Device Moto G5 Plus Operating System Android Oreo My Question or Issue I have been using Spotify very actively over the past few months, on my phone and my laptop....
Ivan
Spotify Legend
503 Views
1 replies
0 likes
PlanPremium CountryUSA DeviceGalaxy S9Operating SystemAndroid Version 9 My Question or IssueMy spotify had been slowed down significantly these past few weeks. Clicking songs to play, I would have to wait 5 or 6 seconds until the song actually plays ...
Visitor
Plan Premium Country USA Device Galaxy S9 Operating System Android Version 9 My Question or Issue My spotify had been slowed down significantly these past f...
Petya
Community Legend
1246 Views
2 replies
1 likes
PlanPremiumDeviceSamsung Galaxy A3 and Nokia 4.2Operating SystemAndroid 8.1 (?) and 9 Takes insanely long to open app, like two or three minutes. And quite often the app says to go online despite actually streaming music at the same time. It's been l...
Visitor
Plan Premium Device Samsung Galaxy A3 and Nokia 4.2 Operating System Android 8.1 (?) and 9 Takes insanely long to open app, like two or three minutes. And quite often the app says to go...
Petya
Community Legend
1197 Views
1 replies
0 likes
United StatesPremium Device: Samsung Galaxy S7Operating SystemAndriod 8.0 Oreo I've gone through (more than once) the steps you should go through to reset Spotify on Andriod (uninstall, delete com.spotify in Andriod/data, remove from offline devices,...
Casual Listener
United States Premium Device: Samsung Galaxy S7 Operating System Andriod 8.0 Oreo I've gone through (more than once) the steps you should go through to re...
martin18d
Casual Listener
992 Views
2 replies
0 likes
PremiumDevice: hero2lte Model: samsung SM-G935F Android: 8.0.0Newest version of SpotifyMy Question or Issuehttp://imgur.com/a/GQ2mWLYWhen I click on an album or artist in the Your Library tab it loads very long, usually over 5 seconds.This was not th...
Casual Listener
Premium Device: hero2lte Model: samsung SM-G935F Android: 8.0.0 Newest version of Spotify My Question or Issue http://imgur.com/a/GQ2mWLY When I click on an album or artist in the Your Library t...
User_
Casual Listener
3631 Views
3 replies
2 likes
the android version of the app regularly hangs at the green circle spinning whenever I try to put in basic search queries, and even when I go select an artist from my library, even a popular one, like Kendrick. It just hangs! How can this be? The mus...
Casual Listener
the android version of the app regularly hangs at the green circle spinning whenever I try to put in basic search queries, and even when I go select an artist from my library, even a popular one, lik...
Guido
Spotify Legend
1594 Views
1 replies
0 likes
Hi Everyone,I recently got the new Sony XZ1 Compact phone, and got an 128gb Samsung Evo+ UHS Micro SD Card to go in it, so that I could sync a lot of my playlists in High Quality on my phone and take them around with me. Since Spotify has been using ...
Newbie
...ake them around with me. Since Spotify has been using the SD card the app is running slowly/freezing/crashing, and the playlists have to re-sync many times throughout the day. The a...
549 Views
0 replies
0 likes
Hey, my name is Adam and I currently use a Samsung Galaxy S5 for Spotify. This problem only started around about a week ago but when I opened up Spotify, it seemed to take ages to load everything - my playlists, the application itself, images, the br...
Newbie
Hey, my name is Adam and I currently use a Samsung Galaxy S5 for Spotify. This problem only started around about a week ago but when I opened up Spotify, it seemed to take ages to load everything - m...
Punkygirl
Newbie
81596 Views
13 replies
14 likes
Hi I recently updated to the latest app on my Galaxy s5. Now Spotify is taking ages to load initially, finding playlist etc. Will this be fixed?
Newbie
Hi I recently updated to the latest app on my Galaxy s5. Now Spotify is taking ages to load initially, finding playlist etc. Will this be fixed?
desnewell
Casual Listener
1314 Views
4 replies
2 likes
First of all, I'd like to say what I've tried so far:- Clear offline devices @ Spotify.com- Full clean install of Spotify- Change from Normal to High and Extreme- Tried another smartphone- Tried another connection, from other places- Use a proxy insi...
Casual Listener
First of all, I'd like to say what I've tried so far: - Clear offline devices @ Spotify.com - Full clean install of Spotify - Change from Normal to High and Extreme - Tried another smartphone ...
llf_
Regular
621 Views
1 replies
0 likes
The application is slow and doesnt work. What van I do? Pls help!!!!
Visitor
The application is slow and doesnt work. What van I do? Pls help!!!!
dannygreenan500
Newbie
1857 Views
2 replies
0 likes
