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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryMéxixo DevicePixel 3a XLOperating SystemAndroid 11 My Question or IssueI have problems since I updated my Pixel 3a XL to the Android 11 OS. When I am in my car listening to spotify through bluetooth, the streaming gets intermittent....
Visitor
...ometimes, the app crashes and neets to be closed. Is there some fix to this issues? It is really annoying. Thanks in advance. Enrique Z.
Mario
Spotify Legend
1072 Views
1 replies
1 likes
PlanPremiumCountryGermanyDeviceSony Xperia L2 H3311Operating SystemAndroid Version 7.1.1 My Question or IssueHello everyone! Unfortunately I have experienced problems with the Spotify app for like 3 months and none of the posts on Spotify Community h...
Visitor
...f the cover is just plain black, something 1/3. You can see it in the picture. This problem is definitely minor compared to the next one. The app crashes in nearly every instance. It crashes w...
567 Views
0 replies
2 likes
I have been trying to scroll to the bottom of my playlist so I can see a song or I can preview a song but it doesn’t let me. Whenever I get close to the end my Spotify always crashes and I have tried restarting my phone and have cleared my cache but ...
Visitor
I have been trying to scroll to the bottom of my playlist so I can see a song or I can preview a song but it doesn’t let me. Whenever I get close to the end my Spotify always crashes and I have t...
thegr8ang
Visitor
1120 Views
1 replies
1 likes
PlanPremiumCountry MexicoDeviceMotorola Moto G5 plusOperating SystemAndroid Nougat It happens that everytime I close the Spotify app it resets itself to recently installed status asking me to log in everytime, it erases my settings and my downloaded ...
Casual Listener
Plan Premium Country Mexico Device Motorola Moto G5 plus Operating System Android Nougat It happens that everytime I close the Spotify app it resets itself to re...
Sanjikunz
Casual Listener
989 Views
2 replies
0 likes
Summary: If you are using a Samsung device which has been updated (or running) Android 6.x Marshmallow it appears that they have introduced an agressive power saving option which is closing Spotify or stopping it accessing data when the application i...
Community Legend
Summary: If you are using a Samsung device which has been updated (or running) Android 6.x Marshmallow it appears that they have introduced an agressive power saving option which is closing Spotify...
Hannal7373
Newbie
324939 Views
89 replies
35 likes
I have the newest version of Spotify (8.4.0.539) and android version 6.0.1 Samsung s6.This morning it was working fine then suddenly froze and stopped working and then shut down. I've tried to uninstall and reinstall, sometimes I get past the login s...
Regular
...lean reset. I've tried on both WiFi and my mobile network. I've tried logging in then quickly switching off my Internet but it still crashes. HELP, please! totally lost without it!!
Nuttynote
Music Fan
3811 Views
28 replies
1 likes
It is just one of the things that happen when I start Spotify. This particular behavior is the worst as the whole phone shuts down and restarts when I try to open my Spotify App. I am a premium user and I never had any problems with Spotify (I loved ...
Newbie
It is just one of the things that happen when I start Spotify. This particular behavior is the worst as the whole phone shuts down and restarts when I try to open my Spotify App. I am ...
christurbervill
Newbie
2214 Views
2 replies
0 likes
Hello, I purchased a 128GB SD card for the explicit purpose of being able to store offline music through Spotify. I cleared the cache for Spotify, deleted the "com.spotify.music" folder, reinstalled the app and then set the download quality to "Extre...
Newbie
...ard. When I try to view 'Downloaded Only' files in the app, it routinely either crashes entirely or just does not show the music. I've cleared the cache/uninstalled/reinstalled etc. three t...
woodandrew90
Roadie
1580 Views
3 replies
1 likes
I have had this app for going on 3 years and I love what you guys have started. That being said this app became extremely flawed over the past couple of updates. Constantly crashing, not changing the song from the lock screen for minutes after being ...
Newbie
I have had this app for going on 3 years and I love what you guys have started. That being said this app became extremely flawed over the past couple of updates. Constantly crashing, not changing the...
476 Views
0 replies
0 likes
Description The Spotify app starts on my tablet and then after briefly displaying the “Your Music screen appears to stop and drops me back to the home screen. However I have found that using connect from my phone I can still control the app on the ta...
Casual Listener
Description The Spotify app starts on my tablet and then after briefly displaying the “Your Music screen appears to stop and drops me back to the home screen. However I have found that using connec...
edelstahlspuele
Newbie
2108 Views
9 replies
0 likes
I just now downloaded version 1.6.0.952 and now I cant even open the app. Ivr tried reinstalling it and restsrting my phone but nothing is working.
Visitor
I just now downloaded version 1.6.0.952 and now I cant even open the app. Ivr tried reinstalling it and restsrting my phone but nothing is working.
Eefjewentelteef
Newbie
1420 Views
4 replies
0 likes
