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Topics with Label: hangs

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Forum Posts

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

120076 Views

27 replies

4 likes

  • 120076 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

242318 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 242318 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

603633 Views

79 replies

3 likes

  • 603633 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

496308 Views

581 replies

42 likes

Account
Free
  • 496308 Views
  • 581 replies
  • 42 likes

Spotify hangs - is there a fix?

PlanPremiumCountry Canada Device(iPhone 7, galaxy s8+) My Question or IssueWhen I try to search or browse, Spotify hangs and times out The error says I am not connected to the Internet but I am. Usually this happens whenever I leave the app and retur...

Newbie

Plan Premium Country  Canada  Device (iPhone 7, galaxy s8+)   My Question or Issue When I try to search or browse, Spotify hangs and times out  The error says I am not c...

1262 Views

0 replies

2 likes

hangs
iPhone 7 Plus
s8+
  • 1262 Views
  • 0 replies
  • 2 likes

Airis TM420 - Spotify hangs in suspended mode

Hi,I've been experiencing problems with Spotify for the last weeks (maybe 3 or 4 weeks).I have been using it with no problems during the last year. When the device enters into suspended mode (with the lock screen), Spotify stops playing and the unloc...

Casual Listener

Hi, I've been experiencing problems with Spotify for the last weeks (maybe 3 or 4 weeks). I have been using it with no problems during the last year. When the device enters into suspended mode (wit...

juas1

Casual Listener

1079 Views

1 replies

0 likes

blink
hangs
lock screen
restart
  • 1079 Views
  • 1 replies
  • 0 likes

v1.0.0.82 repeatedly attempts to reload my lists, then hangs

Ever since I updated to Spotify 1.0.0.82 this morning, I can't get the app to work properly on my Samsung Galaxy S5. I am running Android 4.4.2. I have plenty of available storage on both my phone and my SD card. The app works correctly as long as I ...

Regular

...seconds, the list disappears, with all the album art also disappearing, and then it attempts to reload.  This process repeats several times until the app finally hangs.   Sometimes it hangs...

GhostX

Regular

1778 Views

2 replies

0 likes

1.0.0.82
hangs
  • 1778 Views
  • 2 replies
  • 0 likes