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Topics with Label: erased

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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

120102 Views

27 replies

4 likes

  • 120102 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

242353 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 242353 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

603690 Views

79 replies

3 likes

  • 603690 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

496459 Views

581 replies

42 likes

Account
Free
  • 496459 Views
  • 581 replies
  • 42 likes

Saved songs erased (gone!)

Today, without doing anything, I entered to my saved songs and they were all gone. Those i've been saving for years, and now there lost, the list of saved songs is empty. So, someone can help me get those back? Please! :'(

Casual Listener

Today, without doing anything, I entered to my saved songs and they were all gone. Those i've been saving for years, and now there lost, the list of saved songs is empty. So, someone can help me get ...

MattSuda

Spotify Star

702 Views

1 replies

0 likes

erased
Erased music
saved songs
  • 702 Views
  • 1 replies
  • 0 likes