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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremium DeviceSamsung Galaxy S8Operating SystemAndroid 9 pie My Question or IssueWhen locking my phone, after few seconds spotify's music stops. And when I unlock my phone, it starts immediately. How could I solve this?
Casual Listener
Plan Premium Device Samsung Galaxy S8 Operating System Android 9 pie My Question or Issue When locking my phone, after few seconds spotify's music stops. And when I unl...
jamesrobertwebster
Casual Listener
16738 Views
4 replies
5 likes
Operating SystemAndroid 9 My Question or IssueWhile listening to Google Play Music via Bluetooth in my car, I can browse my library, select tracks and view all songs in the current playlist via my car's infotainment system (BMW iDrive).Spotify via Bl...
Casual Listener
Operating System Android 9 My Question or Issue While listening to Google Play Music via Bluetooth in my car, I can browse my library, select tracks and view all songs in the curre...
Mihail
Spotify Legend
4362 Views
5 replies
10 likes
PlanPremiumCountryPHDeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueAfter updating yesterday to 8.5.41.344, I can't play anything except for the cached songs so I tried to reinstall it in PlayStore same thing the play button will sh...
Casual Listener
Plan Premium Country PH Device Samsung Galaxy 8 Operating System Android My Question or Issue After updating yesterday to 8.5.41.344, I can't play anything except for the cached song...
Xenia
Moderator
839 Views
2 replies
0 likes
When trying to open one of the daily mixes 2 until 6, they won't open and the screen is shown, which you will find as an attachment. Daily mix 1 is opening, most of the times. I already removed the app and cache from my tablet and phone and installed...
Music Fan
When trying to open one of the daily mixes 2 until 6, they won't open and the screen is shown, which you will find as an attachment. Daily mix 1 is opening, most of the times. I already removed the a...
Shirkaster
Casual Listener
7209 Views
59 replies
4 likes
PlanPremiumCountryFranceDeviceOnePlus 6Operating SystemAndroid Pie My Question or IssueSince the new UI for albums, artists and playlists appeared a few days ago, the Music menu is supper laggy.For example, when I select an album it takes 3 seconds t...
Newbie
Plan Premium Country France Device OnePlus 6 Operating System Android Pie My Question or Issue Since the new UI for albums, artists and playlists appeared a few days ago, the Music m...
Petya
Community Legend
1845 Views
2 replies
2 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy S10+Operating SystemAndroid Pie My Question or IssueWhen I Play music, no matter how my internet connection is or i have downloaded the track, it suddenly stops but it's not Paused. Sometimes it continues...
Casual Listener
Plan Premium Country Germany Device Samsung Galaxy S10+ Operating System Android Pie My Question or Issue When I Play music, no matter how my internet connection is or i have...
Petya
Community Legend
533 Views
1 replies
0 likes
PlanPremium familyCountryUS (currently outside but the plan was purchased there)DevicePocophone f1Operating SystemLineage OS 16, android 9 My Question or IssueFor the past few months Spotify hasn't been able to connect to the internet while using cel...
Newbie
Plan Premium family Country US (currently outside but the plan was purchased there) Device Pocophone f1 Operating System Lineage OS 16, android 9 My Question or Issue For the past fe...
eltoch
Composer
528 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S9+Operating SystemAndroid 9 My Question or IssueWhen on my lock screen (or Always On Display)... When i try to pause anything, it will just play it right away without me pressing the play button. I...
Visitor
Plan Premium Country United States Device Samsung Galaxy S9+ Operating System Android 9 My Question or Issue When on my lock screen (or Always On Display)... When i try to paus...
Petya
Community Legend
541 Views
1 replies
1 likes
PlanPremiumCountryNetherlandsDeviceXiaomi Mi 9Operating SystemAndroid 9 Miui 10.2 global My Question or IssueRecently playback of songs on Spotify only, produces terrible sound: distortions, crunches as if the internal speaker is broken. But there ar...
Casual Listener
Plan Premium Country Netherlands Device Xiaomi Mi 9 Operating System Android 9 Miui 10.2 global My Question or Issue Recently playback of songs on Spotify only, produces terrible sou...
1112137444
Newbie
7376 Views
4 replies
1 likes
PlanFreeCountryUKDeviceHuawei Y5 (2019)Operating SystemAndroid 9 My Question or IssueAs said in title when spotify is playing a song on the lockscreen a banner/ box with the word spotify shows up but nothing else so i cant see album art or song name ...
Visitor
Plan Free Country UK Device Huawei Y5 (2019) Operating System Android 9 My Question or Issue As said in title when spotify is playing a song on the lockscreen a banner/ box with the ...
Petya
Community Legend
631 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceHonor 9 LiteOperating SystemAndroid 92 My Question or IssueFollowing a restart of my phone I attempted to launch Spotify, it then asked me to log in with username/password (unusual as it wouldn't normally do so) which I did....
Casual Listener
Plan Premium Country UK Device Honor 9 Lite Operating System Android 92 My Question or Issue Following a restart of my phone I attempted to launch Spotify, it then asked me t...
Noah
Spotify Star
2454 Views
3 replies
0 likes
I am having difficulty to download my local files on my mobile apps. I tried the solutions provided on the community, but none of them works for me. I have all my local files (not much, around 7 songs) added to a new playlist via my desktop, then usi...
Casual Listener
I am having difficulty to download my local files on my mobile apps. I tried the solutions provided on the community, but none of them works for me. I have all my local files (not much, arou...
662 Views
0 replies
1 likes
PlanPremiumCountryUnited Kingdom DeviceOnePlus 6tOperating System(Android Pie) My Question or IssueHello all, So got a new phone today to replace my Nokia 8 Sirocco, which was running Android pie, with a OnePlus 6t running Android Pie. I can't for th...
Casual Listener
Plan Premium Country United Kingdom Device OnePlus 6t Operating System (Android Pie) My Question or Issue Hello all, So got a new phone today to replace my Nok...
dt_w-2wg2zc4q
Casual Listener
5662 Views
1 replies
0 likes
PlanPremiumCountrySwedenDeviceOnePlusA3003Operating SystemOxygen 9.0.3 My Question or IssueAfter update of my phone OS, I can't make changes in other instances of spotify happen in phone.If I'm playing song A in phone, clicking song B in my computer ...
Newbie
Plan Premium Country Sweden Device OnePlusA3003 Operating System Oxygen 9.0.3 My Question or Issue After update of my phone OS, I can't make changes in other instances of spotify hap...
378 Views
0 replies
0 likes
Phone was working fine with the app the last days, until today morning, when it tries to load, and then crashes and restarts suddenly in a loop. I already restarted my phone, erase cache for the app, erase data for the app, then reinstall the app a c...
Newbie
Phone was working fine with the app the last days, until today morning, when it tries to load, and then crashes and restarts suddenly in a loop. I already restarted my phone, erase cache for...
600 Views
0 replies
0 likes
Car view mode will not work with android 9. Also, cannot control music on lockscreen with android 9. Finally, app still will not detect landscape mode on note 8.PlanFPremiumCountryUSADeviceSamsung Galaxy Note 8Operating SystemAndroid 9 Pie
Casual Listener
Car view mode will not work with android 9. Also, cannot control music on lockscreen with android 9. Finally, app still will not detect landscape mode on note 8. Plan FPremium Country USA ...
prismcomputing
Casual Listener
1483 Views
3 replies
3 likes
PlanPremiumCountryJapan DeviceGoogle Pixel 3 XLOperating SystemAndroid Oreo My Question or IssueHi, so I've been having this issue for quite a while now, maybe more than a year.I used my Facebook account to sign up Spotify and I have the [Facebook Da...
Visitor
Plan Premium Country Japan Device Google Pixel 3 XL Operating System Android Oreo My Question or Issue Hi, so I've been having this issue for quite a while now, maybe mo...
511 Views
0 replies
0 likes
PlanPremiumCountryThailandDeviceSamsung Galaxy S10+Operating SystemAndroid 9.0 My Question or IssueI'm using BMW 3 series (with iDrive 6) and was able to skip track using steering wheel control when I was using iPhone X (iOS 12). However, I can't do ...
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Plan Premium Country Thailand Device Samsung Galaxy S10+ Operating System Android 9.0 My Question or Issue I'm using BMW 3 series (with iDrive 6) and was able to skip track using ste...
1294 Views
0 replies
3 likes
PlanPremiumCountryMalaysia DeviceSamsung Galaxy S10 Plus Operating System Android 9.0 My Question or IssueEvery time I open Spotify I tried to back / Next / Pause / Resume always will crash showing Spotify isn't response, what happen on this issue ! ...
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Plan Premium Country Malaysia Device Samsung Galaxy S10 Plus Operating System Android 9.0 My Question or Issue Every time I open Spotify I tried to back /...
Jessica198930
Visitor
811 Views
1 replies
0 likes
PlanPremiumCountry USADeviceSamsung Galaxy S9+Operating SystemAndroid Pie My Question or Issue My AV receiver stopped showing up as an available device (Denon AVR-X6400) after the most recent Spotify update. It's not listed on my wife's Galaxy S9 eit...
Newbie
Plan Premium Country USA Device Samsung Galaxy S9+ Operating System Android Pie My Question or Issue My AV receiver stopped showing up as an available device (Denon AVR...
1058 Views
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1 likes
