Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Offline Desyncing

Labels

Forum Posts

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

  • 960 Views
  • 0 replies
  • 4 likes

Superuser Contribution Downloaded offline-songs removed/deleted on its own.

Basically as mentioned in title. Not sure what actually triggers the files to go "missing" (I use inverted commas because its not really missing - read below), but it usually happens after the phone restarts (on its own when battery is depleted, or w...

  • Newbie
  • Basically as mentioned in title. Not sure what actually triggers the files to go "missing" (I use inverted commas because its not really missing - read below), but it usually happens after the phone ...
  • Ivan
  • Spotify Legend
  • 6320 Views
  • 4 replies
  • 0 likes
  • automatically
    automatically removed offline songs
    Offline Content
    Offline Desyncing
    Offline download
    Offline songs
    restart
  • 6320 Views
  • 4 replies
  • 0 likes