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Topics with Label: audio

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6140 Views

0 replies

7 likes

  • 6140 Views
  • 0 replies
  • 7 likes

Solved!!Superuser Contribution Music stops playing when I open another app

PlanPremiumCountryUSADevice(Pixel 3a)Operating System(Android 11) My Question or IssueI'm trying to figure out how to keep Spotify playing in the background when I open another app that wants access to my phone's audio.Specifically, when I view a vid...

Music Fan

...nother app that wants access to my phone's audio. Specifically, when I view a video on twitter or YouTube in the Edge or Chrome browsers, Spotify stops, and the audio for the video clip takes over as t...

Rico07

Newbie

384558 Views

59 replies

5 likes

Android
audio
chrome
Edge
settings
Spotify
  • 384558 Views
  • 59 replies
  • 5 likes

Solved!!Superuser Contribution Sound Keeps Cutting in and out.

PlanPremium with Free HuluCountryUSADeviceGoogle Pixel 3a XLOperating SystemAndroid 11 My Question or IssueThis has been going on for a few months. Whenever I'm listening to the android app of Spotify, there have been many moments where the sound wil...

Casual Listener

...his cut out lasts anywhere between 5 to 15 seconds and then the audio comes back, but it doesn't come back to the point where it cut out, all those muted seconds get missed.  So I find myself h...

sureman

Visitor

47227 Views

21 replies

6 likes

audio
cut out
Podcasts
sound
  • 47227 Views
  • 21 replies
  • 6 likes

Superuser Contribution audio stops playing at the start of some songs

PlanPremiumCountryIrelandDevicePixel 7Operating SystemAndroid 14 My Question or Issueevery once in a while ill be listening to an album, playlist or queue and a song will come on, except the audio just doesnt play. idk why, it just doesnt. it says th...

Music Fan

...ome on, except the audio just doesnt play. idk why, it just doesnt. it says the music isnt paused and the progress bar moves as usual, but theres just no sound, and the only way to get it to play s...

Maria

Moderator

7355 Views

10 replies

0 likes

Android
Android 14
audio
audio bug
Audio not playing
progress bar
  • 7355 Views
  • 10 replies
  • 0 likes

Superuser Contribution Android App. Audio pausing at strange intervals, the 'currently playing' page is also getting stuck

PlanPremium CountryUKDeviceGalaxy S10Operating System? My Question or IssueAudio on phone keeps automatically pausing no matter what i am listening to, playlist, podcast etc. All at strange inconsistent intervals - no matter if the app is open or whe...

Newbie

Plan Premium   Country UK Device Galaxy S10 Operating System ?   My Question or Issue Audio on phone keeps automatically pausing no matter what i am listening to, playlist, p...

Eni

Moderator

457 Views

1 replies

1 likes

audio
frozen
  • 457 Views
  • 1 replies
  • 1 likes

audio quality went down

PlanPremiumCountryThe NetherlandsDeviceSamsung j5, chromecast, tv, ampOperating android My Question or IssueSince a few weeks my audio quality dropped.Mostly high notes are shakey and trembling.I haven't changed any of my settings on any of my device...

Visitor

Plan Premium Country The Netherlands Device Samsung j5, chromecast, tv, amp Operating  android   My Question or Issue Since a few weeks my audio quality dropped. Mostly high n...

601 Views

0 replies

0 likes

audio
audio quality
  • 601 Views
  • 0 replies
  • 0 likes

[Android 10] Audio doesn't comply with system audio balancing.

I've set up audio balancing in my system accessibility settings because my AirPods are louder in the left. All other apps work fine, but Spotify refuses to play with the audio balancing that I've set up. It may have something to do with the fact that...

Newbie

I've set up audio balancing in my system accessibility settings because my AirPods are louder in the left. All other apps work fine, but Spotify refuses to play with the audio balancing that I...

Supratik

Visitor

856 Views

1 replies

2 likes

Android 10
audio
  • 856 Views
  • 1 replies
  • 2 likes

Chrome cast Audio

Hi, I am getting frustraited withn my chrome cast audio and have been told that spotify can fix it. When connected to CCA songs keep stopping... if i click next i have to push play again. sounds like im noit the only one with thius issue. Im really h...

Casual Listener

Hi,   I am getting frustraited withn my chrome cast audio and have been told that spotify can fix it. When connected to CCA songs keep stopping... if i click next i have to push play again. s...

ColeK-us

Regular

2732 Views

10 replies

7 likes

audio
CCA
Chrome cast
Issues
problem
  • 2732 Views
  • 10 replies
  • 7 likes

audio stopping after each song

After downloading the latest update to my spotify android app, after each song played the next song starts without sound, and the playlist just continues only without any sound.Both while wearing headphones or playing it loud.If I press next track it...

Newbie

After downloading the latest update to my spotify android app, after each song played the next song starts without sound, and the playlist just continues only without any sound. Both while wearing h...

Aviate27

Regular

937 Views

2 replies

0 likes

audio
bugs
  • 937 Views
  • 2 replies
  • 0 likes

Audio keeps cutting out

** COPIED MY EMAIL **Hi,I have several gripes with the app at the moment. My app keeps crashing and I have to close and restart it. However my main issue is that audio suddenly stops playing yet the app says the song is playing. In order to play the ...

Casual Listener

** COPIED MY EMAIL ** Hi, I have several gripes with the app at the moment. My app keeps crashing and I have to close and restart it. However my main issue is that audio suddenly stops p...

xxmissiolaxx

Casual Listener

1897 Views

3 replies

0 likes

Android
audio
Crash
Crash Android
crashing app
Music
  • 1897 Views
  • 3 replies
  • 0 likes

Connect overruns other audio apps on Android device

Hey guysFingers crossed for a solution.I have an android phone (on WiFi) connected to my HiFi.I run Spotify on it all the time so I can use connect from my phone when at home. Works great.But, if I'm running Stitcher on the android phone connected to...

Newbie

Hey guys Fingers crossed for a solution. I have an android phone (on WiFi) connected to my HiFi. I run Spotify on it all the time so I can use connect from my phone when at home. Works great. B...

631 Views

0 replies

0 likes

audio
Connect
playback
stops
  • 631 Views
  • 0 replies
  • 0 likes

Audio quality low when using any app

I very recently got a new phone, I've been a big spotify user for a while and have spotify premium.I installed it on my new phone and set the audio quality to high for my downloads. When playing songs while on the home screen it sounds very nice. How...

Newbie

I very recently got a new phone, I've been a big spotify user for a while and have spotify premium. I installed it on my new phone and set the audio quality to high for my downloads. When p...

naimzulkefli

Newbie

2551 Views

2 replies

2 likes

4x
Apps
audio
honor
huawei
quality
  • 2551 Views
  • 2 replies
  • 2 likes