Help Wizard

Step 1

NEXT STEP

Topics with Label: report

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Sazid11
  • Visitor
  • 24863 Views
  • 58 replies
  • 22 likes
  • 24863 Views
  • 58 replies
  • 22 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 868839 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 868839 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • ryan886
  • Visitor
  • 24418 Views
  • 4 replies
  • 0 likes
  • 24418 Views
  • 4 replies
  • 0 likes

Superuser Contribution Why is support such trash? Why can i not report a problem *immediately*, in-app??

PlanPremiumCountryUSDeviceS10+Operating SystemAndroid My Question or IssueI spent ten minutes trying to find out how to open a ticket with you guys. That's ridiculous. This needs to be in the app itself. It's insanely unclear how to even get to this ...

  • Casual Listener
  • Plan Premium Country US Device S10+ Operating System Android   My Question or Issue I spent ten minutes trying to find out how to open a ticket with you guys. That's ridiculous. This n...
  • Elena
  • Moderator
  • 507 Views
  • 1 replies
  • 2 likes
  • bug
    Help
    report
    support
  • 507 Views
  • 1 replies
  • 2 likes

Solved!! Bug Report - Premium Advertisement

PlanFreeCountryUnited KingdomDeviceHuawei Honor 7Operating SystemAndroid My Issue I've came back to my device only to find that a Premium Advertisement overlay is displayed on my spotify menu and it will not clear. Any attempts to clear the Ad only a...

  • Casual Listener
  • Plan Free Country United Kingdom Device Huawei Honor 7 Operating System Android   My Issue   I've came back to my device only to find that a Premium Advertisement overlay is disp...
  • Scose
  • Casual Listener
  • 1523 Views
  • 3 replies
  • 0 likes
  • bug
    report
  • 1523 Views
  • 3 replies
  • 0 likes