Announcements
The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.

Help Wizard

Step 1

NEXT STEP

Topics with Label: VPN

Labels

Forum Posts

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

120097 Views

27 replies

4 likes

  • 120097 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

242345 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 242345 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

603683 Views

79 replies

3 likes

  • 603683 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

496457 Views

581 replies

42 likes

Account
Free
  • 496457 Views
  • 581 replies
  • 42 likes

APN Issues

I have been using spotify for quite some time and am very happy with it. I noticed at work today that when I loose all mobile signal Spotify thinks I am disconnected from the internet even when a valid internet connection exists with wifi. I am able ...

Newbie

...ven when a valid internet connection exists with wifi.   I am able to bypass this issue by routing my traffic through a vpn on android thus bypassing the APN. Surely this behaviour is wrong. I...

2134 Views

0 replies

4 likes

APN
Connection issues
VPN
  • 2134 Views
  • 0 replies
  • 4 likes