Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: Free

Labels

Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

anaExE

Newbie

373374 Views

540 replies

34 likes

Account
Free
  • 373374 Views
  • 540 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7449 Views

0 replies

7 likes

  • 7449 Views
  • 0 replies
  • 7 likes

Solved!!Superuser Contribution All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Plan Free Device Xiaomi Lite 12  Operating System Xiaomi HyperOS  My Question or Issue I logged into my account and saw that I can't play a single song and absolutely all playlists a...

anaExE

Newbie

373374 Views

540 replies

34 likes

Account
Free
  • 373374 Views
  • 540 replies
  • 34 likes

Superuser Contribution Features for free user on the mobile

PlanFreeCountryFranceDeviceRedmi Note 9Operating SystemAndroid 10 QP1A.190711.020 My Question or Issuewhy I can't listen to my playlists as I want on mobile. when can i listen à la carte to the titles of my choice in my playlists. Why Spotify does no...

Composer

Plan Free Country France Device Redmi Note 9 Operating System Android 10 QP1A.190711.020   My Question or Issue why I can't listen to my playlists as I want on mobile. when can i l...

Dobiidob35

Visitor

1108 Views

4 replies

0 likes

Free
Listen
Playlists
  • 1108 Views
  • 4 replies
  • 0 likes

Spotify Android phone App gets stuck on a black ad

PlanFree/PremiumCountrymalaysia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)android phone Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy Spotify app will not allow me to play anything. Everytime I try, a b...

Newbie

Plan Free/Premium Country malaysia   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)android phone  Operating System (iOS 10, Android Oreo, Windows 10,etc.) &n...

206 Views

0 replies

0 likes

Account
Free
  • 206 Views
  • 0 replies
  • 0 likes

Superuser Contribution Pick and play playlists suddenly shuffle play only

PlanFreeCountryU.S.A.DeviceSamsung Galaxy S20 All of my "pick and play" playlists (daily mixes, summer rewind, etc.) have suddenly reverted back to shuffle play only as of Aug. 20th. This has happened previously but was fixable by simply quitting and...

Casual Listener

Plan Free Country U.S.A. Device Samsung Galaxy S20   All of my "pick and play" playlists (daily mixes, summer rewind, etc.) have suddenly reverted back to shuffle play only as of Aug. 2...

irene135

Casual Listener

1812 Views

2 replies

0 likes

Android
Daily Mixes
Free
Mobile
  • 1812 Views
  • 2 replies
  • 0 likes

Autoplay no longer working

After finishing song spotify used to play similar songs but now autoplay feature no longer working, i am tired of login/logout, clearing cache, uninstall. PlanFreeCountryIndia DeviceVIVO Y15Operating SystemAndroid Pie My Question or Issue

Visitor

After finishing song spotify used to play similar songs but now autoplay feature no longer working, i am tired of login/logout, clearing cache, uninstall.   Plan Free Country India &n...

Billy-J

Spotify Star

522 Views

1 replies

0 likes

Free
  • 522 Views
  • 1 replies
  • 0 likes

Can't add any song to any playlist

PlanFreeCountryMalaysiaDevicePocophone F1Operating SystemAndroid 10 My Question or IssueI can't add any songs to any of my playlist. I've tried restarting and reinstalling the app, but both methods doesn't work.

Casual Listener

Plan Free Country Malaysia Device Pocophone F1 Operating System Android 10   My Question or Issue I can't add any songs to any of my playlist. I've tried restarting and reinstalling t...

Billy-J

Spotify Star

1410 Views

5 replies

0 likes

Account
Free
Login
Other
  • 1410 Views
  • 5 replies
  • 0 likes

Superuser Contribution i can't share any song to my instagram story. what should i do?

PlanFree/Premium Countryindonesia DeviceXiaomi Redmi 4X Operating SystemAndroid 7, MIUI 10 My Question or Issuealready installed the latest version of instagram and spotify and i still don't have the "instagram stories" option to share my music to in...

Casual Listener

Plan Free/Premium   Country indonesia   Device Xiaomi Redmi 4X   Operating System Android 7, MIUI 10   My Question or Issue already installed the latest version of i...

Petya

Community Legend

921 Views

4 replies

0 likes

Free
  • 921 Views
  • 4 replies
  • 0 likes

Superuser Contribution Ear deafening ads

Android, windows 10, xbox one (all the same loud ads) Location Netherlands. Dear Spotify,I have been using your service for a while now and i love it (but I am not able to pay for premium at this moment) and recently you have been hurting my ears wit...

Casual Listener

...id I sign my right away when accepting your terms or are you going to pay for my hearing aids that I will need if I continue using your free service. And by the way this is not the first time that S...

Belgmeister

Newbie

2640 Views

4 replies

3 likes

Android
Free
Windows
xbox
  • 2640 Views
  • 4 replies
  • 3 likes

Solved!! Non-shuffle playlists on Spotify Free play in shuffle anyway

PlanFreeCountryUKOperating System Android PieMy Question or Issue Playlists without the blue shuffle icon allow me to select specific songs to play, which is expected. However, after a song finishes in one of these playlists, the next song played isn...

Regular

Plan Free Country UK Operating System  Android Pie My Question or Issue  Playlists without the blue shuffle icon allow me to select specific songs to play, which is expected. H...

speedstyle

Casual Listener

7933 Views

4 replies

0 likes

Free
Playlists
Shuffle Function
  • 7933 Views
  • 4 replies
  • 0 likes

Android app only showing me the free version even though I have premium

PlanPremiumCountryUKDeviceHuawei Honor 10Operating SystemAndroid 9 My Question or IssueI have a student premium account and everything was fine up until about 4 weeks ago when the app changed how it looked and I have since found out it is the way fre...

Casual Listener

...hen the app changed how it looked and I have since found out it is the way free Spotify is, I had the money taken from my account so I still have a premium account .Anyone know what the issue is?

Kamran

Composer

1674 Views

4 replies

1 likes

Android
Free
Premium
  • 1674 Views
  • 4 replies
  • 1 likes

Saved/favourite songs?

PlanFreeCountryUnited KingdomDeviceSony Xperia E5Operating SystemAndroid 6.0 My Question or IssueI do understand that my saved songs have now turned into favourite songs since my premium plan was cancelled. However, I had over 1000 saved songs on pre...

Newbie

Plan Free Country United Kingdom Device Sony Xperia E5 Operating System Android 6.0   My Question or Issue I do understand that my saved songs have now turned into favourite songs s...

407 Views

0 replies

0 likes

Android
Favorite Songs
Free
  • 407 Views
  • 0 replies
  • 0 likes

Subscriptores no tienen premium

Compre el plan familiar e invite mediante el link a un familiar que no tenía ningún tipo de cuenta en Spotify, cuando ingresa solo tiene habilitadas las funciones free y no deja tener música offline

Newbie

Compre el plan familiar e invite mediante el link a un familiar que no tenía ningún tipo de cuenta en Spotify, cuando ingresa solo tiene habilitadas las funciones free y no deja tener música offline

406 Views

0 replies

0 likes

Familiar
Free
Premium
  • 406 Views
  • 0 replies
  • 0 likes

No Starred Playlist

I can't access my starred playlist on the Android app. Is there any way to fix this, or have Spotify just decided not to allow free Android users access to their starred lists?

Newbie

I can't access my starred playlist on the Android app. Is there any way to fix this, or have Spotify just decided not to allow free Android users access to their starred lists?

Peasles

Newbie

969 Views

2 replies

0 likes

Android
Free
starred playlist
  • 969 Views
  • 2 replies
  • 0 likes

App says no internet connection but not so?

This happens very frequently, not sure why. Any ideas? Thanks paul

Casual Listener

This happens very frequently, not sure why. Any ideas? Thanks paul

Paul_halbert

Casual Listener

911 Views

4 replies

0 likes

Account
Free
  • 911 Views
  • 4 replies
  • 0 likes

Solved!! Spotify changes the song

I'm a free user, when I stop the music I was listening to and I close the app, the next time I open Spotify and tap play, I'm in a different song, but in the middle of that song.What can I do?It's a bug or only happens to free users?

Community Legend

I'm a free user, when I stop the music I was listening to and I close the app, the next time I open Spotify and tap play, I'm in a different song, but in the middle of that song. What can I do? I...

MichaelW

Community Legend

727 Views

1 replies

1 likes

Free
Spotify
  • 727 Views
  • 1 replies
  • 1 likes

My premium has downgraded to free.

Hi,I added spotify premium on to my Vodafone tarriff and has been working perfectly for months. Last week my premium downgraded to the free spotify!? Vodafone say it is a technical issue with spotify that you are trying to fix.Can you please tell me ...

Newbie

Hi, I added spotify premium on to my Vodafone tarriff and has been working perfectly for months. Last week my premium downgraded to the free spotify!? Vodafone say it is a technical issue with s...

Richard

Community Legend

3016 Views

6 replies

0 likes

downgraded
Free
Premium
  • 3016 Views
  • 6 replies
  • 0 likes