Announcements
The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.

Help Wizard

Step 1

NEXT STEP

Topics with Label: Cache

Labels

Forum Posts

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

120097 Views

27 replies

4 likes

  • 120097 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

242337 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 242337 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

603664 Views

79 replies

3 likes

  • 603664 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

496340 Views

581 replies

42 likes

Account
Free
  • 496340 Views
  • 581 replies
  • 42 likes

Superuser Contribution Cache error on Spotify

Hello, it has happened to me a few times when starting Spotify it takes a long time to load and well also if you want to search for an artist It's also difficult (in my case in the video it's the songs I like but any playlist does it). For me basical...

Music Fan

Hello, it has happened to me a few times when starting Spotify it takes a long time to load and well also if you want to search for an artist It's also difficult (in my case in the video it's the son...

AlejaR

Moderator

1457 Views

3 replies

0 likes

Cache
error
not being able to see
  • 1457 Views
  • 3 replies
  • 0 likes

Solved!! what does ""deleting data"" do in the app cache?

hey folks, see attached image. can anyone tell me what pressing the ""clear data"" button does on my android phone? in my ""apps"" section of the settings menu, all of my mobile apps are taking up serious space when they aren't even running. and spot...

Gig Goer

...bviously, according to the image, clearing the data is different than clearing the cache, which is not risky.  thanks.   Adam

YoavKlausner

Visitor

39449 Views

10 replies

0 likes

Cache
  • 39449 Views
  • 10 replies
  • 0 likes

Loading is stuck, have to reboot after every listen (Possible Garmin connect conflict?)

PlanPremiumCountryItaly DeviceSamsung Galaxy J5sOperating SystemAndroid 6.1 My Question or IssueLoading is stuck after every listen, the only choice I have is to restart the app every time I want to change song-playlist.Never happened before, I've al...

Newbie

...estart the app every time I want to change song-playlist. Never happened before, I've already flushed my cache-removed the data and reinstalled my app (ver 8.4.94.817).   *UPDATE*   I've n...

Loxer

Community Legend

824 Views

1 replies

0 likes

Cache
loading
reboot
Search
stuck
  • 824 Views
  • 1 replies
  • 0 likes

Downloaded songs disappearing

Hey all, For a while I have been struggling with an issue where songs previously downloaded for offline availability show up as NOT downloaded for no apparent reason. I haven't discovered a distinct pattern yet, though I seem to notice it happening m...

Casual Listener

...urning it on again just downloads all the songs again. Spotify is still reported to use over 10GB of storage though, so it doesn't seem like the cached files themselves got deleted.   This happens e...

Magnetron

Gig Goer

2367 Views

1 replies

0 likes

Android
Cache
Offline availability
  • 2367 Views
  • 1 replies
  • 0 likes

how to clear cached data?

hello. is it possible to clear song cache from app data. I noticed that Spotify caches all my plays and it takes up a lot of storage, but I need only my downloaded singles/albums to be cached in data. if I clear my app data, it clears all including m...

Casual Listener

hello.  is it possible to clear song cache from app data. I noticed that Spotify caches all my plays and it takes up a lot of storage, but I need only my downloaded singles/albums to be cache...

onceup

Casual Listener

8617 Views

2 replies

1 likes

Cache
  • 8617 Views
  • 2 replies
  • 1 likes

Will there be a Cache / Data in memory Limit?!

Hello together,I am new to Spotify. Just recently switched from Deezer ...I am using Spotify mainly via Android devices.First thing I recognized is, that you cannot limit spotify in collecting cache data or deleting it, without losing all your offlin...

Newbie

...ollecting cache data or deleting it, without losing all your offline data as well (via the option in the settings). In my opinion this is a great disadvantage. Certainly I understand somehow the need o...

Jauza

Music Fan

2039 Views

1 replies

0 likes

Cache
external hard drive
internal storage
limit
limitation
memory
sd card
  • 2039 Views
  • 1 replies
  • 0 likes

downloaded albums don't remain downloaded

I'm using Spotify premium on android (s7). I have a lot of albums (100s) in my library.I tend to download all my albums so i can listen to them any time.According to the article below my downloaded albums should persist. But every now and then, album...

Casual Listener

...ndividually... https://support.spotify.com/uk/using_spotify/collect_music/how-long-can-i-cache-offline-content/ Network coverage is poor where i live and when i do get a good data signal i d...

Joe

Community Legend

1598 Views

3 replies

0 likes

album
Cache
  • 1598 Views
  • 3 replies
  • 0 likes

Songs uncached

Im starting to get really frustrated because I've had to recache 300 songs on my spotify account because without any warning or some kind of notification they all uncache on my cell phone. I have spotify premium on a Samsung Galaxy S5. Has anyone els...

Casual Listener

Im starting to get really frustrated because I've had to recache 300 songs on my spotify account because without any warning or some kind of notification they all uncache on my cell phone. I have spo...

1093 Views

0 replies

0 likes

Annoying Problems
Cache
Galaxy
problem
Samsung
songs
  • 1093 Views
  • 0 replies
  • 0 likes

Android App History Log File?

Is there an app or a way I can dump the log to find my played SONGS history? I was listening to the Radar Release playlist (which is awesome) while driving last night (Thursday) via blutooth Android and I wanted to add some of the songs on this playl...

Newbie

Is there an app or a way I can dump the log to find my played SONGS history?   I was listening to the Radar Release playlist (which is awesome) while driving last night (Thursday) via blu...

Joe

Community Legend

3303 Views

1 replies

1 likes

Android
bring back
Cache
dump
Feature
Fix
Help
history
log
  • 3303 Views
  • 1 replies
  • 1 likes

Solved!! how do i move to my sd card?!

I'd like to move my music which I've downloaded onto my sd card but the only solution offered is too delete the cache and saved data. Wouldnt that mean though I'd lose my playlists? How do I move the music but avoid erasing the playlists I have?

Casual Listener

I'd like to move my music which I've downloaded onto my sd card but the only solution offered is too delete the cache and saved data. Wouldnt that mean though I'd lose my playlists? How do I move t...

cephalization

Community Legend

1059 Views

1 replies

0 likes

Cache
sd card
  • 1059 Views
  • 1 replies
  • 0 likes