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Please see below the most popular frequently asked questions.
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Please see below the current ongoing issues which are under investigation.
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Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
cohendylan1
Gig Goer
242334 Views
156 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
PlanFreeCountryUSDeviceSamsung Galaxy 9Operating SystemAndroid 10App version8.5.66.1002My Question or Issue I've found simular-ish issues but I have some more specific observations. When listening to media, mostly podcasts for me, the app works fine....
Visitor
Plan Free Country US Device Samsung Galaxy 9 Operating System Android 10 App version 8.5.66.1002 My Question or Issue I've found simular-ish issues but I have some more specific ob...
495 Views
0 replies
0 likes
PlanPremiumCountry ColombiqDevice Huawei Honor 8xOperating SystemAndroid oreo 8.1 My Question or Issue I want to see the entire lockscreen the music i am listening, it shows just a bar a little bar and i want to see the entire lockscreen with the mus...
Newbie
Plan Premium Country Colombiq Device Huawei Honor 8x Operating System Android oreo 8.1 My Question or Issue I want to see the entire lockscreen the musi...
799 Views
0 replies
2 likes
I see people saying they have a lockscreen for Spotify, but its just not working correctly. I just got the new Glaxy S& Edge Plus and I don't see a lock screen at all. If I want to change a song I need to unlock my phone then change the song from the...
Casual Listener
I see people saying they have a lockscreen for Spotify, but its just not working correctly. I just got the new Glaxy S& Edge Plus and I don't see a lock screen at all. If I want to change a song ...
Joe
Community Legend
1350 Views
3 replies
0 likes
I just switched from iphone to android and am not able to see album art and change music from locksceeen ... am I missing something? ??
Casual Listener
I just switched from iphone to android and am not able to see album art and change music from locksceeen ... am I missing something? ??
juanjosalazar
Regular
9513 Views
12 replies
2 likes
Android 5.0Galaxy S5
Newbie
Android 5.0 Galaxy S5
672 Views
0 replies
0 likes
Just moved from an Iphone to a droid turbo and I love it. The only issue I have is that I don't have access to lockscreen controls. I have lockscreen widgets enabled but spotify doesn't show up as an option. I know this is supported for other android...
Regular
Just moved from an Iphone to a droid turbo and I love it. The only issue I have is that I don't have access to lockscreen controls. I have lockscreen widgets enabled but spotify doesn't show up as an...
jlsjimmij
Newbie
3273 Views
10 replies
0 likes
The lockscreen controls are not available with huawei's emotion ui. I only get the controls if I disable the huawei lockscreen (and even then the album cover will not display on the screen). But if I do that I won't get any lockscreenwidgets etc. I t...
Casual Listener
The lockscreen controls are not available with huawei's emotion ui. I only get the controls if I disable the huawei lockscreen (and even then the album cover will not display on the screen). But if I...
Daniel
Community Legend
8642 Views
4 replies
0 likes