The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
cohendylan1
Gig Goer
242304 Views
156 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
PlanPremiumCountryPoland DeviceTeyes CC3 Android Head UnitOperating SystemAndroid 10,Spotify Version: 8.8.70.532 My Question or IssueHi, I've got a problem with UI and I didn't find it in any other topic. As you can see on attached photos, "Playing f...
Regular
...nd I didn't find it in any other topic. As you can see on attached photos, "Playing from" text overlaps with album cover on split-screen on Android Head Units. I tried to clean reinstall app, but it d...
SuddenlyPineapple
Regular
1367 Views
4 replies
0 likes
PlanFree DeviceHuawei P30 LiteOperating SystemEMUI 10.0.0 My Question or IssueThe covers of my playlists are not visible, when I share them on Facebook and Instagram. Could you please fix it? Playlist links:https://open.spotify.com/playlist/1fcSF4ZNM...
Casual Listener
Plan Free Device Huawei P30 Lite Operating System EMUI 10.0.0 My Question or Issue The covers of my playlists are not visible, when I share them on Facebook and Instagram. C...
Novy
Moderator
2683 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceGoogle Pixel 1Operating SystemAndroid 10 My Question or IssueI used to be able to click on an album to view it full screen. I'm not able to do that anymore. When I click in an album cover art, it doesn't do anything. See scr...
Casual Listener
...hat anymore. When I click in an album cover art, it doesn't do anything. See screenshot attached, that's the screen I used to be able to click the cover art to view full screen. Please rollback this f...
803 Views
0 replies
4 likes
PlanPremium CountryThe Netherlands DeviceOnePlus 6T Operating SystemAndroid 9, OxygenOS My Question or IssueJust to get this clear, almost all of Spotify's updates are awesome, but this one.. Since a few months back Spotify has implemented a feature ...
Casual Listener
Plan Premium Country The Netherlands Device OnePlus 6T Operating System Android 9, OxygenOS My Question or Issue Just to get this clear, almost all of Spotify...
CryticalAce
Spotify Star
1198 Views
1 replies
1 likes