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Topics with Label: shut down

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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111535 Views

26 replies

3 likes

  • 111535 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

224407 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 224407 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581756 Views

79 replies

3 likes

  • 581756 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478839 Views

577 replies

40 likes

Account
Free
  • 478839 Views
  • 577 replies
  • 40 likes

Superuser Contribution SPOTIFY KEEPS ON SHUTTING DOWN

PlanPremiumCountrySpain DeviceSamsung Galaxy Edge 7Operating SystemAndroid Oreo 8.0Samsung Experience Version 9.0 My Question or IssueThe Spotify app keeps on shutting down. I already tried to:Delate data and cache, delate some specific files on the ...

Casual Listener

Plan Premium Country Spain   Device Samsung Galaxy Edge 7 Operating System Android Oreo 8.0 Samsung Experience Version 9.0   My Question or Issue The Spotify app keeps on shutti...

Ver

Spotify Legend

4100 Views

5 replies

8 likes

shut down
  • 4100 Views
  • 5 replies
  • 8 likes

Superuser Contribution Spotify keeps shutting down at night.

PlanPremiumCountryUKDeviceOnePlus 6TOperating SystemAndroid 10 I use my spotify at night as a sleep aid. I use offline mode and use downloaded playlists. However after different amounts of time (times are very infrequent... 10 mins, 45 mins, 2 hours ...

Visitor

Plan Premium Country UK Device OnePlus 6T Operating System Android 10   I use my spotify at night as a sleep aid. I use offline mode and use downloaded playlists. However after differen...

Elena

Moderator

1523 Views

1 replies

1 likes

Android 10
OnePlus6T
shut down
  • 1523 Views
  • 1 replies
  • 1 likes

involuntary shutdown

I have Spotify on my note 5 and after a bit of continued listening, my app closes. It's a bit annoying especially if I'm in the middle of a great song and it shuts off. Please help me.

Visitor

I have Spotify on my note 5 and after a bit of continued listening, my app closes. It's a bit annoying especially if I'm in the middle of a great song and it shuts off. Please help me.

520 Views

0 replies

0 likes

Crash
shut down
  • 520 Views
  • 0 replies
  • 0 likes

Android powers down and restarts when I try playing a song

Hello, I have a Motorola Droid Razr M (android version 4.1.2) running the latest version of spotify (2.9.0.890) and this issue started ever since I updated to this version of spotify. When I am connected to bluetooth on my 2013 Ford Escape, I am unab...

Newbie

Hello,   I have a Motorola Droid Razr M (android version 4.1.2) running the latest version of spotify (2.9.0.890) and this issue started ever since I updated to this version of spotify. When I...

737 Views

0 replies

0 likes

Android
bluetooth
droid razr m
motorola
shut down
  • 737 Views
  • 0 replies
  • 0 likes