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Topics with Label: Offline Content

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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

112493 Views

26 replies

3 likes

  • 112493 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

226369 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 226369 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

584193 Views

79 replies

3 likes

  • 584193 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

480720 Views

577 replies

40 likes

Account
Free
  • 480720 Views
  • 577 replies
  • 40 likes

Superuser Contribution Yet another reason Spotify is a terrible music service.

Downloaded songs gone, playlists not marked for download:I've read the Spotify Support response to this issue here:https://support.spotify.com/us/using_spotify/troubleshooting/listen-offline-troubleshooting/> Downloads unexpectedly removedTo put it s...

Music Fan

Downloaded songs gone, playlists not marked for download: I've read the Spotify Support response to this issue here: https://support.spotify.com/us/using_spotify/troubleshooting/listen-offline-trou...

EarHax

Music Fan

11253 Views

6 replies

13 likes

App Development
Downloaded music disappears
Offline Content
  • 11253 Views
  • 6 replies
  • 13 likes

Superuser Contribution Downloaded offline-songs removed/deleted on its own.

Basically as mentioned in title. Not sure what actually triggers the files to go "missing" (I use inverted commas because its not really missing - read below), but it usually happens after the phone restarts (on its own when battery is depleted, or w...

Newbie

Basically as mentioned in title. Not sure what actually triggers the files to go "missing" (I use inverted commas because its not really missing - read below), but it usually happens after the phone ...

Ivan

Spotify Legend

6708 Views

4 replies

0 likes

automatically
automatically removed offline songs
Offline Content
Offline Desyncing
Offline download
Offline songs
restart
  • 6708 Views
  • 4 replies
  • 0 likes

Yet More Issues on Android - Signs Me Out After Every Session/Deleting Offline Music

PREMIUMUKANDROIDMOTO G5 PLUS In the gym earlier, music skips forward, plays 1 second, skips back, plays 1 second, skips forward rinse and repeat. So I hard shut down the app through settings/application/force stop. Reload the app and asks me to sign ...

Casual Listener

PREMIUM UK ANDROID MOTO G5 PLUS   In the gym earlier, music skips forward, plays 1 second, skips back, plays 1 second, skips forward rinse and repeat. So I hard shut down the app through se...

623 Views

0 replies

0 likes

Android 8.1.0
Offline Content
signed out
  • 623 Views
  • 0 replies
  • 0 likes

Updating spotify on android resets settings, deletes downloaded tracks

Brief description of the issue: Updates for Spotify on Android resets storage settings and deletes all downloaded tracksSteps to reproduce the issue:Updated Spotify on AndroidStart Spotify, notified that I'm logged outLog in to discover storage optio...

Gig Goer

Brief description of the issue: Updates for Spotify on Android resets storage settings and deletes all downloaded tracks Steps to reproduce the issue: Updated Spotify on Android Start Spotify, no...

gilzow

Gig Goer

2152 Views

8 replies

0 likes

Android
Offline Content
settings
  • 2152 Views
  • 8 replies
  • 0 likes

Solved!! List content available offline

Hey All! I follow a lot of bands, and have a lot of playlists. I save a bunch of albums for offline use. Is there a feature, that lists all offline content on a single screen? It's such a hassle trying to figure what I can and cannot listen to when I...

Casual Listener

Hey All!   I follow a lot of bands, and have a lot of playlists. I save a bunch of albums for offline use.   Is there a feature, that lists all offline content on a single screen? &nbs...

jollyjazz

Casual Listener

1071 Views

3 replies

0 likes

Offline Content
  • 1071 Views
  • 3 replies
  • 0 likes

Need a quicker way of viewing downloaded content

It would be great if there was a way to show only downloaded content when in offline mode in the android app . Currently I have to search for the album or playlist before seeing whether it's been downloaded

Regular

It would be great if there was a way to show only downloaded content when in offline mode in the android app . Currently I have to search for the album or playlist before seeing whether it's been dow...

Daniel

Community Legend

847 Views

3 replies

0 likes

Offline Content
  • 847 Views
  • 3 replies
  • 0 likes

Solved!! Offline song in SD card

Hi, i was seeing the space in my phone and i realized that "something" was taken like 5gb of space. when i started to see the memory of my phone i discovered that those 5gb were all the offline songs from spotify, but i have the app installed in my s...

Casual Listener

Hi, i was seeing the space in my phone and i realized that "something" was taken like 5gb of space.   when i started to see the memory of my phone i discovered that those 5gb were all the offl...

Ciafe7

Casual Listener

15297 Views

7 replies

0 likes

Offline Content
Offline download
offline storage
sdcard
  • 15297 Views
  • 7 replies
  • 0 likes

Offline Content - it's on SD card but Spotify does not recognize it

Hello, I purchased a 128GB SD card for the explicit purpose of being able to store offline music through Spotify. I cleared the cache for Spotify, deleted the "com.spotify.music" folder, reinstalled the app and then set the download quality to "Extre...

Newbie

Hello,   I purchased a 128GB SD card for the explicit purpose of being able to store offline music through Spotify. I cleared the cache for Spotify, deleted the "com.spotify.music" folder, rei...

woodandrew90

Roadie

1760 Views

3 replies

1 likes

crashes
downloads
Offline Content
sd card
  • 1760 Views
  • 3 replies
  • 1 likes

Songs saved for offline play aren't available offline

As the topic says, I have a bunch of music saved for offline play, however, I often notice that they're not. I frequently get up in the morning and notice before I go to work that Spotify is downloading hundreds of songs, and they're all songs that I...

Newbie

As the topic says, I have a bunch of music saved for offline play, however, I often notice that they're not. I frequently get up in the morning and notice before I go to work that Spotify is download...

796 Views

0 replies

0 likes

data manipulation
data usage
data usage on wifi
Offline Content
  • 796 Views
  • 0 replies
  • 0 likes

Recover offline playlists from SD card

Yesterday I tried to get onto my spotify account offline, but for some reason it had logged me out. Later in the day when I finally had WiFi I logged in, but the app told me that I had used spotify on too many devices so removed all my offline playli...

Newbie

Yesterday I tried to get onto my spotify account offline, but for some reason it had logged me out. Later in the day when I finally had WiFi I logged in, but the app told me that I had used spotify o...

646 Views

0 replies

1 likes

Offline Content
SD-card
  • 646 Views
  • 0 replies
  • 1 likes