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Topics with Label: Security

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Forum Posts

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

120098 Views

27 replies

4 likes

  • 120098 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

242347 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 242347 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

603685 Views

79 replies

3 likes

  • 603685 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

496459 Views

581 replies

42 likes

Account
Free
  • 496459 Views
  • 581 replies
  • 42 likes

Downloading to a separate device

I'd like to get my Dad (his mind is a bit off) a Spotify premium membership on my old phone. But I would need to control what music he gets so he won't just download everything.We're on opposite sides of the country.Is there a way to to do that?

Newbie

I'd like to get my Dad (his mind is a bit off) a Spotify premium membership on my old phone. But I would need to control what music he gets so he won't just download everything. We're on opposite si...

611 Views

0 replies

0 likes

Other
Security
Subscription
  • 611 Views
  • 0 replies
  • 0 likes

Spotify Install "High Risk"

In the last few minutes I went to Google Play to install Spotify on my Android tablet. Norton Mobile Security flagged Spotify as "HIgh Risk". It appears to demand acces to just about everything. Given the amount of posts here regarding security issue...

Roadie

In the last few minutes I went to Google Play to install Spotify on my Android tablet.   Norton Mobile Security flagged Spotify as "HIgh Risk". It appears to demand acces to just about e...

transcoder

Casual Listener

3477 Views

5 replies

0 likes

Security
  • 3477 Views
  • 5 replies
  • 0 likes

no sound playing after few songs

premium user here. there's no sound playing after few songs. if you stop and play or click previous track the sound comes back. i have tried logging in and out, uninstall the app, reboot and even reset my phone just to get it working but no luck. has...

Casual Listener

premium user here. there's no sound playing after few songs. if you stop and play or click previous track the sound comes back. i have tried logging in and out, uninstall the app, reboot and even res...

Metamora

Regular

2608 Views

9 replies

0 likes

Premium
Security
  • 2608 Views
  • 9 replies
  • 0 likes

Solved!! Mysterious 'other devices' connected

Every once in a while when I'm listening to music, I'll notice that other devices are connected. Each time its a new device name, but its always another cellphone and in my recently played music I find a lot of hop hop and R&B that I never listened t...

Casual Listener

Every once in a while when I'm listening to music, I'll notice that other devices are connected. Each time its a new device name, but its always another cellphone and in my recently played music I fi...

Bittencourt

Spotify Star

4956 Views

4 replies

0 likes

devices
Issues
Recently Played
Security
  • 4956 Views
  • 4 replies
  • 0 likes