Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: logging in issues

Labels

Forum Posts

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

  • 1017 Views
  • 0 replies
  • 4 likes

Offline Mode And Logging In

So this rarely happens, but it's really quite annoying when it does. There are times that I set my Spotify on my Android phone to "offline" - especially before a long business trip. What happens is that somewhere, Spotify decides to log itself out of...

  • Newbie
  • So this rarely happens, but it's really quite annoying when it does.   There are times that I set my Spotify on my Android phone to "offline" - especially before a long business trip. What hap...
  • 494 Views
  • 0 replies
  • 0 likes
  • bugs
    logging in
    logging in issues
    offline mode
  • 494 Views
  • 0 replies
  • 0 likes

[Andriod] Spotify crashes when logging in after creating folders on Desktop app.

https://community.spotify.com/t5/Newcomers-and-Contribution/iOS-and-Android-Apps-won-t-open/td-p/1259846 ^^So similar to the issue in this post: Started to mess with the folders option on my desktop Spotify App - created folders & one was the same as...

  • Visitor
  • https://community.spotify.com/t5/Newcomers-and-Contribution/iOS-and-Android-Apps-won-t-open/td-p/1259846   ^^So similar to the issue in this post:   Started to mess with the folders opt...
  • 547 Views
  • 0 replies
  • 0 likes
  • android 5.1
    crashing app
    folders
    LG G4
    logging in issues
  • 547 Views
  • 0 replies
  • 0 likes