Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
tictoc0417
Visitor
206362 Views
136 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I switched from Samsung Galaxy to Huawei p8 lite and while I had the option to use the Eq on my Samsung I don't have that on my Huawei. Anyone else have the same problem or better yet a solution....
Newbie
I switched from Samsung Galaxy to Huawei p8 lite and while I had the option to use the Eq on my Samsung I don't have that on my Huawei. Anyone else have the same problem or better yet a solution....
OttoFrohmader
Newbie
11344 Views
2 replies
0 likes
So when I got Spotify I was told that one certain Android app called Equalizer worked seamlessly with Spotify. At first it did. But then every so often it started randomly coming up with this: https://imgur.com/BdRT4Zs when I was listening to music. ...
Casual Listener
So when I got Spotify I was told that one certain Android app called Equalizer worked seamlessly with Spotify. At first it did. But then every so often it started randomly coming up with this: https:...
Daniel
Community Legend
1833 Views
3 replies
0 likes
I've got a Samsung Galaxy S6 edge+ and the system equalizer stops working. I tried it with other apps like the one from samsung and Musixmatch and it works fine. With Spotify works in the first song, then it turns off, even when you enter and move th...
Newbie
I've got a Samsung Galaxy S6 edge+ and the system equalizer stops working. I tried it with other apps like the one from samsung and Musixmatch and it works fine. With Spotify works in the first song,...
699 Views
0 replies
0 likes
Hello, I have problems with the equalizer function. If this function is activated, when I push the play/pause button, the sound increases itself automatically by a few milliseconds. Some times the filters dont work after a restart of the equalizer fu...
Casual Listener
Hello, I have problems with the equalizer function. If this function is activated, when I push the play/pause button, the sound increases itself automatically by a few milliseconds. Some times the fi...
408 Views
0 replies
0 likes