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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7353 Views

0 replies

7 likes

  • 7353 Views
  • 0 replies
  • 7 likes

Can't edit song positions

PlanPremiumCountryNorwayDeviceSamsung Galaxy s23 UltraOperating SystemAndroid 15 My Question or IssueI can't edit song positions on my phone anymore. Clicking edit doesnt let me move around my songs at all.

Casual Listener

Plan Premium Country Norway Device Samsung Galaxy s23 Ultra Operating System Android 15   My Question or Issue I can't edit song positions on my phone anymore. Clicking edit doesnt let...

Billy-J

Spotify Star

425 Views

1 replies

0 likes

android bug
bug
bug report
edit
issue
  • 425 Views
  • 1 replies
  • 0 likes

Superuser Contribution Continuous Problems With Queuing Playlist Folders On Mobile App

PlanPremiumCountryUnited States of AmericaDevicePixel 6aOperating SystemAndroid 13 (the most recent version) I am not asking for help on this issue, as I’ve already tried everything I possibly can for my issues months before, and have been repeating ...

Regular

Plan Premium Country United States of America Device Pixel 6a Operating System Android 13 (the most recent version)   I am not asking for help on this issue, as I’ve already tried every...

AlejaR

Moderator

625 Views

3 replies

0 likes

bug report
  • 625 Views
  • 3 replies
  • 0 likes

Galaxy Note 8 - Unable to Grab the Scroll Bar at Top by Triple Dots

PlanFree/PremiumCountry USADevice(Samsung Galaxy Operating System(Android 8.0.0 Oreo) My Question or IssueI have a Galaxy Note 8 and when I start scrolling on a playlist when the scroll bar appears and the three dots are next to it. I am unable to gr...

Regular

  Plan Free/Premium Country  USA Device (Samsung Galaxy 😎 Operating System (Android 8.0.0 Oreo)   My Question or Issue I have a Galaxy Note 8 and when I start scrolling on ...

658 Views

0 replies

0 likes

bug
bug android
bug report
bugs
  • 658 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify does not repeat from the top of a playlist

PlanPremiumCountryUSofA DeviceGoogle Pixel (the OG one)Operating SystemAndroid 9 Pie, Fedora Linux 28 My Question or IssueWhy on Zeus's good Earth does Spotify not repeat from the top of a playlist?I start a playlist (that I've deftly crafted and cur...

Newbie

Plan Premium Country USofA   Device Google Pixel (the OG one) Operating System Android 9 Pie, Fedora Linux 28   My Question or Issue Why on Zeus's good Earth does Spotify not rep...

Peter

Spotify Legend

1055 Views

1 replies

1 likes

bug
bug report
playlist bug
playlist issue
repeat
repeat issue
  • 1055 Views
  • 1 replies
  • 1 likes

Problem with SD card storage

Hello, A friend has a problem with storing his music library. This one is supposed to be on the SD card depending on the settings selected in Spotify settings. However, the music library sometimes disappears (as if the music was deleted [not moved] f...

Newbie

Hello,   A friend has a problem with storing his music library. This one is supposed to be on the SD card depending on the settings selected in Spotify settings. However, the music librar...

679 Views

0 replies

1 likes

Android App
bug report
bugs
Samsung galaxy s8
  • 679 Views
  • 0 replies
  • 1 likes

Offline device count after update

My offline music keeps getting removed after spotify updates. It happened randomly before, but recently it was specific to the update. I noticed that the "allowed offline device" was filled with my android phone at a week apart or so (perfectly match...

Casual Listener

...his issue seems close to this other one https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/spotifyandroid/page/1/thread-id/59595, I don't think it's the same.

Ibonsall14

Gig Goer

743 Views

3 replies

0 likes

Android
bug report
Offline Devices
  • 743 Views
  • 3 replies
  • 0 likes

Bug problem

Hi! I'm getting some problems using spotify:When I play my music on android, often after two or three songs it suddenly stops playing. 1. I open the program2. then I played music offline or online (it can be from a specific playlist or from the root ...

Newbie

Hi! I'm getting some problems using spotify: When I play my music on android, often after two or three songs it suddenly stops playing.   1. I open the program 2. then I played music offline...

607 Views

0 replies

0 likes

Android 5.0.2
bug report
spotify 5.6.0.701
  • 607 Views
  • 0 replies
  • 0 likes

Solved!! Can't play music

I have a premium account and everything was working fine. Now everytime I hit the play button it immediately pauses. So I can't listen to the track. I've already unistalled it but the bug continues. What should I do?

Casual Listener

I have a premium account and everything was working fine. Now everytime I hit the play button it immediately pauses. So I can't listen to the track. I've already unistalled it but the bug continues. ...

luisskitter

Casual Listener

822 Views

2 replies

0 likes

bug report
can't play
Music
  • 822 Views
  • 2 replies
  • 0 likes

Ghost spotify

I installed spotify on my Huawei Honor 7 with all latest updates installed. I started listening to some music, then stopped it, closing all apps. Then suddenmy, inconveniently at 7am my phone starts blaring out the last song I listened to from the be...

Newbie

I installed spotify on my Huawei Honor 7 with all latest updates installed. I started listening to some music, then stopped it, closing all apps. Then suddenmy, inconveniently at 7am my phone starts ...

Bittencourt

Spotify Star

658 Views

1 replies

0 likes

bug report
  • 658 Views
  • 1 replies
  • 0 likes

Spotify skips songs frequently without my input

Recently spotify has been acting up a bunch on my phone and I am considering not renewing my subscription as a result. When I select a song to play spotify immediately chooses the next song under it. Sometimes it doesn't even play that one and will s...

Newbie

Recently spotify has been acting up a bunch on my phone and I am considering not renewing my subscription as a result. When I select a song to play spotify immediately chooses the next song under it....

Daniel

Community Legend

987 Views

1 replies

0 likes

bug report
Playback problem
quality
skips
  • 987 Views
  • 1 replies
  • 0 likes

Shuffle is turned on with no selection or indication

I have a premium account. I notice this mostly on the android app, but see it on the Windows desktop player too. I play an album and do not turn on shuffle, but it still plays the tracks in a shuffled order. When I look at the shuffle toggle, it is o...

Newbie

I have a premium account. I notice this mostly on the android app, but see it on the Windows desktop player too. I play an album and do not turn on shuffle, but it still plays the tracks in a shuffle...

418 Views

0 replies

0 likes

bug report
Premium
Shuffle play
  • 418 Views
  • 0 replies
  • 0 likes

Samsung galaxy S-view (S5)

The music player controls were working in S-view before but seem to be intermittent now (sorry, can't remember exactly when they stopped working properly), most of the time they're not working but they seem to appear on a few random occasions...They ...

Newbie

The music player controls were working in S-view before but seem to be intermittent now (sorry, can't remember exactly when they stopped working properly), most of the time they're not working but th...

731 Views

0 replies

0 likes

Android 5.0.2
bug report
galaxy s5
music controls
  • 731 Views
  • 0 replies
  • 0 likes

Taskbar at the bottom disappear after upgrade, also lock screen controls disappear - part 2

I posted this yesterday. Got the advice to clear all app data and this solved it.. .. For ten hours. No the same problem again. Any advice? Many thanks! "After upgrading to 1.6.0.952 there are issues with three things: - the lock screen spotify contr...

Gig Goer

I posted this yesterday. Got the advice to clear all app data and this solved it.. .. For ten hours. No the same problem again. Any advice? Many thanks! "After upgrading to 1.6.0.952 there ar...

flunknewstead

Gig Goer

1160 Views

5 replies

0 likes

Android 4.4.2
bug report
  • 1160 Views
  • 5 replies
  • 0 likes

[bug] swiping Spotify from recent apps changes song

As a free user on mobile, I accidentally swiped Spotify from my recent apps, stopping the music. When I went back into the app, I noticed that the song had switched to a new one and started in the middle instead of the beginning. Nothing bad happened...

Casual Listener

As a free user on mobile, I accidentally swiped Spotify from my recent apps, stopping the music. When I went back into the app, I noticed that the song had switched to a new one and started in the mi...

Daniel

Community Legend

1086 Views

4 replies

0 likes

bug report
  • 1086 Views
  • 4 replies
  • 0 likes

Lock screen widget problem

I have Sony Xperia Z1 Compact with stock lock screen. Recently I've noticed that the lock screen widget does not show up anymore (technically it does, but in a fraction of second it flickers and disappears). Thanks to another discussion here I unders...

Casual Listener

...peria, however, as we can see from this report: http://community.spotify.com/t5/forums/mobileforumtopicpage/board-id/spotifyandroid/thread-id/30814/ ,the problem itself is with other software as well. A...

lastguru

Casual Listener

2604 Views

1 replies

1 likes

bug report
lock screen
Widget
  • 2604 Views
  • 1 replies
  • 1 likes