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Topics with Label: force closing

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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 59814 Views
  • 68 replies
  • 26 likes
  • 59814 Views
  • 68 replies
  • 26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Regular
  • 28304 Views
  • 5 replies
  • 0 likes
  • 28304 Views
  • 5 replies
  • 0 likes

app keeps force closing on LG G5

I am not sure why but I recently updated the software on my Sprint LG G5 and now my Spotify App keeps force closing while playing non-downloaded music. I tried uninstalling and reinstalling but it has still done this 4 times today! Any help would be ...

  • Gig Goer
  • I am not sure why but I recently updated the software on my Sprint LG G5 and now my Spotify App keeps force closing while playing non-downloaded music. I tried uninstalling and reinstalling but it ha...
  • 534 Views
  • 0 replies
  • 0 likes
  • force closing
    lg g5
    Sprint
  • 534 Views
  • 0 replies
  • 0 likes