Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
When I click the "playback devices" icon near the play button, it opens a screen displaying "Current Device - This phone. Use your mobile device as a remote control. Start a remote group session", but nowhere does it offer the usual options for me to...
Casual Listener
...roup session", but nowhere does it offer the usual options for me to stream to my other devices (ie google cast, etc). Happening in Android, on Pixel 7 with most current updates. When I click t...
Lyubka
Moderator
587 Views
1 replies
0 likes
PlanPremiumCountryThe NetherlandsDeviceOne plus 7TOperating SystemAndroid 10 My Question or IssueWhen pressing Sonos speaker on the 'Listen on' page in the app, there is no response.When Sonos is playing and you want to move music back to the device,...
Newbie
Plan Premium Country The Netherlands Device One plus 7T Operating System Android 10 My Question or Issue When pressing Sonos speaker on the 'Listen on' page in the app, there is no r...
498 Views
0 replies
0 likes
PlanPremiumCountryAustraliaDeviceOnePlus 5TOperating SystemAndroid Pie My Question or IssueEverytime I switch playback device, the shuffle order of what I'm listening to completely resets, keeping only the current track. Happens when switching to pla...
Casual Listener
...ompletely resets, keeping only the current track. Happens when switching to playback on Google Cast, Spotify desktop, or back to phone. Is this normal behaviour? It's definitely a pain point for me.
571 Views
0 replies
3 likes
